I had a leak in my in ground pool tried 3 companies no call back they where efficient and…read morereasonable and even gave a guarantee Best company!!

We hired Best Pool to replace our liner and then close our pool for the season. They were great…read morefrom start to finish. Returning our call immediately and promptly coming over to give us a price for the work. Aaron and Victor are terrific and I couldn't recommend their service more highly.

Could not be more disappointed. Richard told me he would change my pool liner after I explained…read morewhat my above ground pool and deck were like. I was so happy, and scheduled an appointment about two weeks out. I took days draining the pool and securing a liner, and then when he showed up he decided that the deck was too difficult to deal with and that he was no longer interested in the job. Two weeks lost when I could've been looking for someone else to do it. My kids and I are so disappointed. He was arrogant and rude in addition to disappointing.

Horrible! Richard has an attitude and is very arrogant. He likes to do things his way or the…read morehighway. Always had something negative to say. It appears as if the job is overwhelming for him and is truly a chore! His prices are ridiculously high! I feel bad for the workers with him. I would not recommend him for anything! Stay away please use another pool company.

Used for all pool needs/repairs for over 20 years. Recently charged for "service call" & then…read more"diagnostic charge" only to find nothing can be done for my "obsolete"pool heater, which was previously installed by this company. Technician came twice, first time didn't even look inside heater & second time came with parts for a completely different type of heater & told my husband he wasn't even sure what issue was. Left again to supposedly order a part that wasn't even listed in parts manual. I'm no service tech but I know I can't order a part if I'm not sure what the issue is. Company was quick to run my credit card for $350 deposit but never reached out with updates- I had to call multiple times, ultimately requesting my money back, only to charged $168 for nothing & still don't know what the issue is. Company seems more interested in selling a new heater than helping a loyal customer to fix what could be a simple repair. Definitely will not be using them again.

Hank is a rare gem in providing honest, high quality, exceptional service. Always recommendread more

Caribbean Blue Pools & Spas is top notch! From the on-site sales visit through job completion, they…read morefocus on high quality and customer satisfaction. Our pool is exactly like the design rendering and has brought so much joy. The warranty for the gunite plaster is above par. They offer pool service and our water has been so clear all season. They respond to all inquiries so customer service is paramount to them. Thanks Caribbean crew!

Started our process in April in the middle of Covid shut-downs. Mark managed to get us our supplies…read moreand had our pool open by Memorial Day as promised. He was patient with my many changes and his team was efficient and courteous always. Many landscapers didn't want to deal with our challenging backyard topography but his excavator John was a wizard in action. Would use Caribbean Blue again any day.

Brian and his associate are extremely knowledgably with all aspects of pool services. I was…read morestruggling with my opening not getting the proper circulation. Brian determined the root cause pretty quickly and made the repairs needed. They saved the day and my pool is officially opened for the season. Thanks for a job well done!

Can't say enough about the service. Pool opening was quick, clean and everything was checked and…read moreput in place. Came back for cleaning and did m exceptional job removing all leaves and debris from the bottom. Pool is clean and all ready to go........great job!

Sunset Pools was amazing to work with. After shopping around for several quotes, Sunset…read moreimmediately stood out to us due to their knowledge, communication, kindness and overall competitive price. The owner himself, Todd, was the forefront of communication and was always available to answer questions and concerns. He was very knowledgeable, professional, clear and concise. He worked with us to help find options for our yard layout all while staying within our budget and without sacrificing the style we wanted to achieve. He answered all questions pertaining to the land, permits, pool functions, and followed through with consistently updating us during the project. Once work began, he and his staff were prompt, following through on project timelines and service. Overall installation service throughout the project was clean, skilled and reliable. He was willing to help and answer all questions and concerns after installation as well which was helpful as a new pool owner. Todd provided a project timeline to us, and delivered on that timeframe so that we were enjoying our pool less than five weeks later. The pool itself is beautiful and quality!

Excellent iob from start to finish! Took a bit longer than expected but glad we had our pool…read moreproject scheduled for summer 2020

Jim comes off as a nice man, luring in you with stories of his family. The true American Dream…read more Then once work begins he changes. He changed the original prices in the contract even though he said nothing would change. Due to a problem he had with the electrician he fired, we had to pay additional money, well over $1,000 more for a new one. He made false promises of opening up our deck at cost so we could walk to the pool more easily. The worst part of the job was when he graded the yard. My yard was fairly flat. Now we have a pool that looks as if it's on a pedestal from the yard. He dug two trenches and claimed the dirt was not good. He kept trying to convince us to add a wall around the pool so we believe the trenches were dug and the yard was left this way to force us to pay him thousands of dollars more on a rock wall. We ended up having to pay additional contractors to try to fix it but it still is an eyesore. Once the final payment was made he never showed up again. He provided no instructions on how to work/run the pool, filter, pump, etc. He also left the pool with dirt around it, which turned to mud every time it rained and left the pool unusable.

ABSOLUTE SCAM ( I didn't want my general thesis to get lost in the body paragraphs)…read more I hired this company for a pool closing and new pool cover install. First, they scheduled and failed to show up on two separate occasions. Both times, I had to call the next day to figure out why they didn't show. Then, on the third attempt, the guy shows up with his two teenage kids to do the job since his coworker got sick. (Fine... it's a family business, I can understand it in a pinch) They install the pool cover and send me a bill that night for the remaining balance. The next day, I go outside to inspect the work and notice that they cracked one of my paving stones in half while working. (Again, I get it. Stuff happens. But they didn't even call to let me know) I confront them about the damage and their response is: "Oh, we were going to call and let you know but we forgot" We then agreed on paying the remaining balance once they come back and replace my paving stone. A few weeks pass and I get a nasty email saying, "we can't find a replacement stone, but you owe us money for the work we did." I decide to give them the benefit of the doubt. I pay them the remaining $600 and let them know that I found a replacement stone for them. As soon as they received my final payment, GHOSTED! It's been over a month now of me calling and emailing several times. No answer, and now I'm left looking for someone else to repair my brand new $10,000 paver patio Also, this is my first ever online review, and they are more than deserving of the honor

Very pleased with the quality of work, friendliness, and pricing of Paulisons! Oftentimes, the mere…read moremention of summer pool servicing sends a chill up the spine of an NJ homeowner, but I no longer have to worry about that after finding PPS! Thanks for the great work!