Valery is always lovely, helpful, and answers my questions immediately. Always a pleasure to work…read morewith!

The Lovett group is great to work with. Their team is efficient, attentive, and always available to…read moreanswer questions. They make knowledgeable suggestions and oversee building repairs, upkeep, staffing, and a wide range of resident concerns with great care. Highly recommend them. Susan L. Queens, NY

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

For Mikele,Francisco and Patrick I was very pleased with…read moretheir attention and diligence. I give them 4

From the owner: Property Management for just 5% of Rent Collected…read more Welcome to Smart Key Property Management — experts in Small - Mid Size Residential Family Home Management & MIxed Use Property Management. We simplify ownership for landlords and ensure a seamless living experience for tenants, built on trust, reliability, and efficiency. Rental Collections & Financial Reporting Ensuring timely rent collection and transparent financial statements. Tenant Communication & Property Upkeep Maintaining open lines of communication to address tenant needs promptly, including repair and maintenance requests. Legal Compliance & Support Navigating the complexities of NYC's housing regulations to keep properties compliant.

This is well run Co-op in a nice safer location of Flushing, Queens…read more It's a three block walk to PS 21 Elementary School, or 185 Junior High School. It's a 12 block walk to Flushing High School. It's a 1-2 block walk to two shopping centers that have grocery stores and restaurants and drug and hardware stores, etc. It's a 1/2 block walk to the Express Bus stop that takes you into Manhattan. It's a 1/2 block walk to City Buses that take you to Flushing Main Street for the MTA #7 Train into Manhattan. There are sitting areas and as well as a playground for tenant use. The Buildings in this Co-op were constructed in the 1950's utilizing funding from the Government to encourage building for families after World War II. Only a few of the original tenants remain. The current age of residents is from 0 to 99. The Co-ops, originally a mix of Irish, Jewish & Italian, are now more than 50% Chinese and Korean, with the remainder Irish, Jewish, Italian & some Latin. One of the two closest shopping centers to this location is 100% Asian businesses. The neighborhoods stretching from the South of the Co-op are predominately Asian. The Co-op Board of Directors over the past 10 years has been very aggressive about maintaining a cash surplus on the books, as well making capitol improvements by taxing the residents with annual assessments based on the amount of unit size/and stock ownership shares. One of the most valuable recent improvements was the replacement of all the elevators via a three year assessment. It is expected that assessments will continue into the future as more improvements are required to meet code or replace aging facilities. Much of the internals, such as plumbing and electrical lines unless replaced as needed, are from the 1950's. None of the apartments were built with modern day sound-proofing so you can hear neighbors walking above you--flushing the toilet, etc. The Co-op has their own modern gym. (Separate fee required to use.) There is no pool at this property. For fire safety, there are fire escapes for all units above the 1st floor and units have to be equipped with smoke detectors. There were no sprinklers build into any of the units. Monthly Maintenance can be high based on the size of the apartment but is all inclusive. Cost of Electricity, Heat, Water, Garbage, General Emergency Maintenance (Stuffed Toilet, Pipes) are included in the Monthly Maintenance. Exception is Air Conditioning--Tenants are assessed annually for the number of AC units that they have in their windows to cover the cost of this electric. Maintenance is billed and payed monthly. There are no laundry machines in any units. The Co-op provides a card pay as you go laundry room on the 1st Floor of every building with modern machines. Free parking is available on the street subject to alternate size restrictions so you must move your car regularly. The Co-op for the past many years has had a 3-5 year waiting list for parking in an assigned space for a monthly fee. They also have indoor parking for a higher fee. Maintenance staff is held to a regular cleaning schedule that keeps the building looking good, however they look to supplement their income by charging for personal in unit favors and work when off-duty. During snow days, the staff clears snow from walkways immediately. They employ an outside contractor to clear the driveways. Overall, this Co-op is a good value, especially the smaller apartments for those that do not need or cannot afford to live in Manhattan or want to be midway between Manhattan and Long Island and Westchester. The cost of an apartment here can be 1/4 the cost of the same in Manhattan. Co-operators are welcome to fix up their apartments, and some have done a tremendous job doing so. Some upgrades requires approval of the Board. Prospective tenants should be aware as in all older buildings in NYC, that you can expect capital improvement assessments to continue, that the rising cost of electric and services in NYC will result in regular maintenance increases, that water pressure, temperature stability, and sewage line efficiency cannot parallel that in a modern building unless updated. Also for investors--this Co-op does not permit subletting--this must be your primary residence. You must pass both a financial and background examination as well as an interview with the Board of Directors. The Board requires minimum Reported income based on the size of each unit. With a down payment, banks will lend of these units to qualifying customers. The Board requires that all residents be photographed so that they can know who is living in each unit. Buyers and sellers are welcome to employ licensed real estate agents for the sale process. Closings for these units are conducted the same as a house with the buyer and seller represented by their lawyer, Co-op # 2 has their lawyer, and the bank will have their lawyer present at the offices of the Co-op's attorney in Queens.

I live in a complex run by elite amenity management in the Bronx. Katie is an exceptional manager…read more She's been super-responsive to my and other member requests. She's managed a staff that had nonstop weather drama this summer and kept us well-informed and constantly shifted events with great communication due to the unusual rains. Matthew has been very responsive and talented with the gym and so helpful as it transitions into a much larger and fully renovated space from the tiny, worn-out current space. The part-time lifeguards this summer had to deal with a lot and were friendly and effective. But the best part of the summer was the addition of swim lessons. I'd asked for years as so few residents take advantage of lap swimming in the olympic size pool. After an injury last fall I realized it would be wise for me to do so to tune up my strokes. In late August they offered them for 3 weeks. I tripled up and did 9 in 3 weeks. Nelson was amazing. He doubled my speed and gave great stroke corrections. And he was beyond hilarious. On this labor day, I am so grateful for the hard work and labor of this staff. They deserve a raise and so much respect for how hard they work and how successfully that have staffed and managed the gym/pool/classes.

This company runs the gym in my building. Their management is dreadful. Machines are broken all the…read moretime. There are machines that have been broken for months and months. There's one that has a part that's missing two screws and they have not replaced them for weeks. Do not pay them because they will not provide the service you are paying for.

Kimmy was on time and communicated well with me! I was very impressed with her professionalism and…read morequality of work! She is now our go to house cleaning service and I love how she left everything looking immaculate!

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

They manage the building i live in, they are quick to respond to issues, very kind and courteous on…read morewhen needing assistance on the phone. Overall very caring and helpful team!

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.