MANHATTAN/Financial District: New York Wine Exchange is a full liquor store with a huge selection of wine from around the world. They allow leashed and friendly dogs inside to shop with you! The staff is awesome and they have treats behind the counter for their pup visitors. They also have an on-line store to make purchases. read more

New York Wine Exchange - Beer, Wine & Spirits Near Me - New York, New York

Bought 2 very expensive bottles ( and by expensive i mean it ) really trying to celebrate a major date in our relationship. Once we opened there was no bubbles. We tried anyways. Didn't taste right. Basically a dessert wine. Extremely sweet and almost pure sherry. Anyways , as we don't claim to be experts we message friends that work in the field. "It's not good". We contact the provider ( minibar and the store ) and their answer was even worse than the bottle: it's old, it's Normal to not have bubbles - also put a raisin in it and it will solve the issue. Are you kidding me? I wasn't even looking for a refund - an exchange even of smaller value would be fine, but then - I only looked at Yelp later , it became clear : they have zero idea of customer service specially if you are not in the store. So be warned: overpriced ( I was ok as I needed that specific bottle ) and the worst customer service. Can't wait to ask for a bottle at a good restaurant and the sommelier tell me he or she is bringing the raisin to make it sparklingly again. Avoid at all costs. read more

Love the selection. It's a beautiful store with fantastic staff. They will make nice suggestions once they know your tastes. They even deliver!! read more

I think the average rating is fair. They do have a wide selection. I came here to find a unique gift, and I did find that. It was a bit dusty, but did the trick. Nothing too fancy, prices vary from the norm. read more

They never deliver !!! And charge your card for it happed to me twice both time on special occasion New Years and my bday and they accused my doorman of stealing . I live in luxury building and it's never an issue. Had to order security camera records as a proof to get $ back from my bank !!! Manager refused the refund. Avoid at all costar read more

I asked for suggestions on a bottle under a certain price and want given a recommendation. When checking out the bottle was ringing up for about 1 and a half times the amount quoted. Not only were they extremely rude when I pointed it out, they refused to honor the price.. Terrible business if you ask me, and I have been going here for a while. Def finding a new place! read more

Liquor Stores Are Not Reviewed PERIOD! If you call home Battery Park, FiDi, or TriBeCa!!! Get it right - your one stop for all. For those of us who are not drinkers - we cook our alcohol this is your stop. The recipe called for what & you did not need to leave your home while the pot was still on fire. Oh yeah they are that good! Let's discuss recommendations -#onpar I'm just not stating these facts because I happen to know the ins and outs. Delivery is free if you spend over twenty five dollars - it's also arrives in a speedy manner. Let's get down to business: * Price point Neighbourhood Feeling On Point Polite Golden Rule Yes, it's that's amazing - become a friendly face. Thank You Beyond. The staff Is where you want to be. Don't be fooled - there is only one NYWE (can't copy quality!) *** Doggie Treats!!! P.s. What does NYWE stand for? read more

My husband and I live pretty close to this store and we are so glad we do. Their selections of wine is pretty good but most importantly the staff is very warm, welcoming and helpful. We know that if we don't know what wine direction we are looking to go in, someone will always be there to help us choose the right one. The great thing is that they also deliver--which for some odd reason we haven't utilized yet, but I see the delivery people in my building all the time and I think that's a pretty awesome perk to shopping here. Would definitely recommend to anyone who is looking for a solid bottle of wine and welcoming atmosphere. read more

TL; DR: Unless NYWE is my only option, I don't foresee using them again, and do not recommend them for delivery service. Perhaps I would stop in if walking by. Though a bitter first taste does not leave me caring to dig in for more. I tried NYWE because: - I wanted to see what their inventory has to offer that my usual purveyor does not - I wanted to see how their customer service and turnaround time compares to my usual purveyor - Since they're 1/3 the distance from my office as said usual purveyor, I figured it would be kinder to give my usual delivery guy a break in this extreme heat Perhaps my experience would have been better had I order through them directly. Either way, once the two-hour delivery window has closed, I called Minibar. NYWE said they had an internet issue earlier in the morning and were backlogged, which was causing 30+ minute delays for delivery. No problem, and understandable. Howsomever, they never contacted Minibar to inform them, which does not speak well for their online customer service (would I have placed the order through Delivery or Seamless, I could shrug it off easily. When working through a specialized Concierge service? One expects a business to raise to that level). To their credit, the order did arrive 30 minutes past the window, and the delivery man was patient while I checked the receipt to ensure correct pricing and proper tip. However, it looked like the NYWE sent him out with a receipt that didn't show my request to call me directly, rather than the company main number listed on the account (since this was a personal order, rather than one of the orders I place for the company). So the guy called the main company number for my personal hootch delivery (semi-awkward), and I had to guess as to which building entrance to meet him. First world ish....but none of which has ever happened with my go to peeps. Methinks I'll stick to my usual. read more

Among the many reasons to stop in here are wine tastings before noon and the provision of my favorite Sicilian red, Valle D'Acate Il Frappato (the latter most likely due to my special-ordering a case of it in 2006). The staff here is very friendly and helpful and will go out of their way to assist you. read more

Need a $4000 dollar wine bottle? Thought you did. That's why you'll come here to New York Wine Exchange. After you and your buddies go take pictures next to the charging bull's balls -- yes, I know you're doing it -- you'll want to grab a drink from the idiocy you just pulled in trying to lick them -- again, I know you're doing it. New York Wine Exchange is a place to get that drink and more. Hundreds of wine bottles, fine liquors, and even a couple of random trinkets a long the way. The staff is super knowledgeable, friendly and didn't kick out me and my other young looking, but actually 21 (I look 12...people say I will like that...someday) friends as we perused their vodkas. Mmm gotta love Belvedere at 11am in the morning. I'll reserve my consistent alcoholism for when I start my job and work 100 hours a week. For now, I will just admire the bottles and wait for the alcoholic wisdom to pour in. read more

After my interaction with the New York Wine Exchange today, I would caution anyone against doing business with them, at least online. I placed an order through their website over two weeks ago, and as I had yet to receive any kind of order confirmation or indeed any communication from them of any kind, I called today to check the status of my order. When I made my inquiry I was told, rather dismissively, that if I hadn't received the wine yet it was because it was out of stock. The conversant was about to hang up right then and there, but I stopped him to press for more (annoying?) information such as "What about my payment?" and "Do you have anything similar in stock?" The exasperation continued, and though he had yet to pull up my order on his system he assured me that I had not been charged and that he had nothing similar to offer. The entire interaction came off as unnecessarily rude, unhelpful and frankly a bit shady. I have alerted PayPal, and am busy confirming that the payment was never consummated. I can be an excellent wine customer, and I've never experienced this level of incompetence or rudeness before in 20+ years of buying wine. Buyer beware. read more

Haven't had the pleasure of visiting this store - however -as an Executive Assistant......its always great to have a contact like this. Based on everyone's reviews - I went with NY Wine Exchange this week.... needed to get a bottle of champagne for a senior manager....and needed it quickly..... Spoke with Worrel - who was extremely friendly and helpful..... Took my order over the phone...and had the bottle sent right over to my office... I will be using them again..and hopefully I will get to visit the store soon..... Cheers.... read more

This is a super convenient, well stock liquor store directly across the street from the bronze bull at the fork of lower Broadway and Beaver St. My grandfather worked in this building in the 50's! I believe you can go onto www.nywinexchange.com, and order items to be delivered Over staffed and trailing when your just wanting to explore... I can handle buying booze! Reasonably priced and stay open past 7pm, huge plus in lower Manhattan!!! read more

BUYER BEWARE: This store advertises a reasonable price but will charge the unwary customer 25% more at the store. Their explanation is that (1) their website is not working; when that is proved as false (2) their website is out of date; and then (3) their website is for delivery prices only which then have a $15.00 charge added on. Should you complain they will refuse to sell you anything. This is NOT the type of reputable store that I will do business with again. read more

First off - apologies for not having reviewed you despite having lived in the hood for 4 years. I can honestly say that you have never disappointed in being able to dig out what I am looking for (or at least give me a great alternative). Extensive selection from all over the world, awesome spirits for those Friday nights I want to create a new cocktail, and always ready with a smile from each of you working the store. I know you deliver, but I can never bring myself to ask you to drop something over 2 buildings :-) An urban hunter must walk a little for his booze! Hand's down the best all round liquor store downtown. read more

I like this liquor store! Well I think my dog loves it the most because they always give him treats and lots of love. The people that work there are always very friendly and helpful to me. I can't speak so much as to the selection or prices but they seem about average. All in all, I've had nothing but positive experiences here read more

Beware...on line orders...They sell wine they do not have ...process the order...even free shipping. then...for 'unknown reason' cancel the order the next day. read more

Placed an order for a bottle of whiskey on their website. 2 weeks went by, no delivery, no update. Still showing up as a pending charge on my credit card. Called up and asked about the status of the order. Told "oh we don't have that in stock anymore". Well, how do we go about getting this off my credit card? "Just cancel the order". How do I do that? "Just cancel it" I can't cancel the order - there's no account login on the website, I just placed the order - you have to cancel it in your system. "ok thank you [click]". Really? What kind of shady operation is this? A month on and this is still showing up as a pending transaction. Pretty ridiculous. read more

Literally pulled out my iPhone and found this place just down the street from my building. We were getting ready to go to a Halloween costume party and needed some liquor courage to ready ourselves. I met, Paul, the manager or owner. I am almost 100 percent that was his name, but a lot happened that night, so I might be wrong. He had a grey pony tail. He was super pleasant and went out of his way to ask if I needed help. Then proceeded to help me and suggest a new wine (that I ended up getting even though I came for rum). Great prices and a wide selection of wine. The guy "Paul" was super knowledgeable and he also told me that they deliver in the Financial District for free! Super plus plus! The cashier was kind of slow, but she was nice and I think she was new and learning how to do everything on the computer. They put me in the system, so now if I ever order anything, they will have my information! I will be a happy returning customer. Only minus - they boast being Zagat rated everywhere! Don't you know? Zagat is OVER! They need a Yelp sticker - PRONTO. read more

A decent wine spot in the financial district. The one word of advice I can give is to not go by their website. They flat out admit the website is rarely updated so if there's something on there you want, call and double-check that they actually have it. Their staff could be a bit more knowledgeable but they do have managers on hand that seem to know their wine pretty well. Prices are fair and the delivery minimum is only $25 (which isn't difficult to hit if you order more than one bottle of wine). There is also no delivery fee for a good chunk of FiDi. read more

Whenwver i need something even if it is last minute they either have it or they can order it for you. Yeah, pricing is a bit on the expensive side but lets face this is manhattan and so you have to pay to get what you want. The staff is very knowledgeable. read more

I come here a lot as I work next door. Always great to come here on a Friday and get a nice bottle of red. The people are helpful and know their stuff when it comes to which wine you should get without pressuring you. read more

Love this place! Paul is so helpful at recommending unique wines in my price range. Glad to have this place in the neighborhood!

Exceptionally helpful staff with a broad selection at reasonable prices.

First time at any of this. Wine and spirits are not my thing. Noticed they were in the vicinity of my place of employ. Called first and was greeted by the sweetest, most informative person ever. Arrived only to receive an even warmer reception from the door. Thanks for everything read more

HUUUUGE selection. Prices are ok, competitive only for the neighborhood. Mind the attendants and their suggestions, they sure know their business. read more

Manipulative, sleazy, never going back! The shop owner convinced me I was making out like a bandit when I found white wines from 1999, 2000, & 2003 originally priced at $80+ in the blowout sale rack. Little did I know that white wine shouldn't be that old. That white wine THAT old tasted like vinegar and vermouth... I even got a third bottle because he made me feel like I struck gold. read more

I'd give them less than one star if I could. I went in to buy a few bottles of champagne for a staff party. The two men in the store were rude, hostile, and overall lacked any ability to deliver customer service. I recommend that you never buy wine here. You'll only leave the store pissed off. read more

Will never go back here. Ordered local delivery. There is a very affordable wine they offer in-store but every time I call for delivery they say they don't have it, to up charge me on something else. Most recently, they did that plus charged me for 2 bottles of wine that I hadn't ordered and never received. I called 3 times and they said they would refund me but never did. read more

Have purchased wine in store the past with no problem. Yes, they are overpriced, but hey it's Manhattan. Really disappointed tonight when we called in for a delivery and they didn't have ANY of the Pinot Noirs that we wanted or were familiar with. Instead the manager/owner recommended something we weren't familiar with, but promised it tasted like a Paul Hobbs. When the wine arrived it tasted like an acidic $5 grocery crap wine, and not like the $50 Paul Hobbs he had promised. Worse was that he didn't tell us the maker was from Santa Barbara! Ugh. Not that there's anything wrong with SB, but I would never pay $50 for a crap SB wine. Really upset. read more

YOU JUST LOST A CUSTOMER. I have been a long time customer of this place for several years. The owner Paul would recognize me when I would walk into the store. I ordered delivery frequently. However, today Paul would not replace a $10 bottle of wine that had a hole in the top and was bad. I guess he doesn't understand how business works, how customer service works, and doesn't care about his relationships with his customers. SAD. read more

they have a great stock and can order rarer things. the owner is very nice and helpful when YOU want it. prices are competitive (for the area). update Feb 09: been going here a few times and got to knwo the folks, esp Paul and his brother. Now they are great and really know their stuff. Shows, you just have to ask the right peeps! read more

I've been searching forever for this wine I had in Hell's Kitchen last January and sadly, I didn't find it here. What I did find was good advice stemming from a few simple questions about why I liked that wine so much... I forget his name, but he was an Indian man with a white beard and he helped me find exactly what I wanted: a nice full bodied Malbec to take to dinner. I am no wine connoisseur, and I really do appreciate when people don't look down their nose at me or try to push me to buy some expensive stuff. read more

Such a nice selection! I was surprised by how well laid out this place is, and the staff was everywhere through the store checking if I needed help and answering my questions. They even had a rare tequila that I love (normally get it in Mexico). Wish I lived closer, I'd love to shop here more frequently. read more

I don't think it's fair to trash a business dishonestly. They do NOT charge a delivery fee. There is a minimum purchase of $25 for delivery. I ordered 2 bottles of Layer Cake Malbec - exact same price as the web $16.99 and no delivery charge. It was here in 20 mins. Stop whining. Their prices are as good or better than the other two closest wine stores to me. Enough with the drama and the long elaborate (boring) rants. read more

Biggest rip off I've ever seen. Buyer beware! I found a very hard to find bottle of Bourbon there, wanted to buy multiple bottles in stock, price was 2x high than should have been, but they had it! Would not budge on price even when buying multiple bottles, should have walked away! Bought the bottles, next Day I see the same bottles almost 1/2 price in mid town. These guys? No refund no return NO discount when they obviously knew they gouged me! Beware! read more

A great resource for miles of twelve buck chucks. They have a quick convenient delivery service, stay open later than most wine shops in the hood, carry magnum sized bottles, and are open Sundays. Don't know what we'd do without them! If only they'd stay open until 11pm... read more

We definitely won't return to this store anymore. Twice, we ordered a bottle over the phone and asked for a specific price range. The first time we had a more expensive bottle than asked for delivered and just merely accepted it. The second time, we went to pick it up at the store. Since my boyfriend had ordered and given a strict price range to the person (pony tailed guy) over the phone I didn't think twice to check the price of the bottle he had given to replace the one that was supposedly not available. When I arrived home, we realized that he had given us a bottle $4 more than requested. Out of principal, I went back to the store (even though that was the last thing I wanted to do after a long day at work) to exchange it. They did exchange it, but I felt they weren't particularly helpful in finding me a bottle within our price range. In addition, when calling in for delivery one day we were told that they had closed and could not deliver anymore even though my boyfriend overheard the other sales person taking another order for delivery. Also, when calling in regarding the issue of the overpriced bottle we were told that 1) the guy with the pony tail stepped out, but would be back in 5-10 minutes, while when we called 5-10 minutes later we were told he left for the day. Then, when I actually went to the store to exchange the bottle he was there and 2) We were told that the store was closing at 7:30 p.m. (I called at 7:33 p.m.) and if I could come by tomorrow. When I mentioned that I wanted to drink the bottle this evening, they said it was fine and when I arrived at NY Wine Exchange the opening hours for that evening showed as 8:30 p.m. on the door. Obviously, they have an issue with integrity and telling the truth to their customers. We will definitely not be returning to NY Wine Exchange anymore even though it is close by and more convenient, but will go back to Chambers Street Wines where service is excellent even though this means having to commute there. read more

Make certain you check your bill before paying. Both bottles we grabbed were grossly mislabed on the shelf. Go anywhere else read more