Just wanted to post an update after additional interaction with the staff at Neway. Every member of Dr. Kort's team is kind and caring. His nurses Lindsay and Arianna have been prompt and helpful with their email correspondence to help coordinate visits and monitoring from Austin TX. And now that I've met them both in person, I really can't speak highly enough of these folks. Dr. Kort must have his schedule triple packed with appointments, and yet he is always so kind and positive. Great team! read more

Highly, HIGHLY recommend Dr Jeff Wang. The best bedside manner, explains everything in great detail, gives many pro/con explanations. He is present at every appt, sends monitoring updates himself, and answers any/all questions no matter what time of day. Wait times for blood/ultrasound are also v quick. I've had zero follicles and no ovulation for 6 months, and after going to 2 different IVF clinics (RMA and Gen Next Fertility) where I felt like a cash cow, he's the only one to recommend an MRI to check for silent endometrios. If he hadn't suggested that, I would have never learned I had fibroma suffocating both my ovaries. I just had a lap surgery yesterday to have that removed, and lo and behold they found endo and fibroids as well. I'm so glad Dr Wang exhausts options and doesn't treat patients with a one-size-fits-all like at many other clinics in NY. read more

Their billing department is a NIGHTMARE! I have some oocytes stored here and instead of mailing me a billing statement, which is REQUIRED by NY state law, they just send me a email claiming I have to pay $500. $500 for what and for how long? From what dates to what dates??? I am not paying until I get a paper statement in the mail specifying the cost for storage with the dates Jan 1st 2023 through Dec 31st 2023 actually typed on it. read more

We can't say enough good things about Dr Kort and the whole team at Neway. Everyone is friendly, knowledgeable, personable and empathetic. After having difficult experiences at 2 other clinics over the course of 2 years, Neway was a breath of fresh air. We had an egg retrieval and embryo transfer and are lucky enough to have gotten pregnant! We would highly recommend them. read more

UPDATE: About two years have passed since my last review. I switched my frozen sperm from Neway fertility to a new lab since Dr. Nejat was no longer with their office. In my new clinic I started IVF medications confident that we had "a lot of healthy sperm". After all we've been storing it with Neway for 2 years. When it was time to thaw the sperm there was nothing, NOTHING!! No one can give a clear explanation on how two reports for the same vials come be completely different. This is one of the most traumatic experiences of my life. It was a waste of money $15,000 on a Micro TESE and a complete waste of time 2 years freezing nothing $2000 in fees. I have attached a copy of both reports. read more

Neway Fertility - Report from Neway - Fertility Near Me - New York, New York

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I highly recommend Dr. Kort! He is extremely knowledgeable not only in cutting edge IVF procedures, but also all of the complexities involved with hormones, egg maturation timelines, and success prognoses. Dr. Kort is very compassionate and patient and has always gone out of his way for us, even if it meant he had to monitor me everyday, and see us on weekends. While every woman's experience and biology is different, I'll share my experience here. In comparison to our first cycle with another practice which yielded zero healthy embryos from 15 eggs, our cycle with Dr. Kort yielded nearly double the eggs and 8 embryos! Because of this success, we did another cycle with Dr. Kort immediately after and had similar success. Besides the extensive experience and depth of knowledge that Dr. Kort brings, I also loved how personalized this practice is!!! Unlike my first cycle with a different clinic where I met the doctor once and all of my labs were done by staff, at Neway I saw Dr. Kort every single time for the ultrasound and he was able to watch the follicle development and make adjustments on the moment as needed which I believe made all the difference in our success. I felt Dr. Kort and his team were like my little extended family that was equally invested in our success. Bottom line, Dr. Kort and the embryology lab are fantastic! While this upper west side office is small which provides all the benefits of a personalized experience, the broader practice (Neway) is actually huge. Neway performs over 25,000 procedures annually (and growing) which essentially allows them to have the capital to have some of the most advanced embryology tools and techniques (eg., in vitro maturation) currently available. I highly recommend this team! read more

Dr.Kort and the team at Neway are truly incredible. After a horrible experience at another clinic I was recommended to Neway and I am so glad I made the switch. Going through this process is so challenging, upsetting, and confusing but Dr.Kort put me at ease after our first meeting. He guided us through a challenging process and was easily accessible for any questions or concerns. We are so blessed to have a successful IVF cycle on our first round, and I don't think this would have been possible under anyone else's care. I can not put into words how amazing this team was throughout my journey and would recommend them to anyone who asked. read more

They lie, believe it or not but they froze a sperm for us. But to our surprise there was no sperm! Thank god we didn't pay for years, we only paid for one year, but it would've been worse. Some one is going to sue them one day and I hope they do! read more

I would like to say thank you to Dr. Hojoon Lee. When I had tough times after multiple failures in pregnancy, I saw Dr. Hojoon's profile, and I randomly sent him an email to see if he could give me some advice. I honestly didn't expect he would get back to me. I was not a patient at the hospital, and he didn't know who I was, but he called me right after seeing my email. For almost 30 minutes, he listened to all my questions and gave me the smartest advice for future pregnancy treatment, as if he were treating his daughter. He was extremely smart, and his advice was more clear than that of any other big hospital doctor with whom I've talked, and he didn't ask for any compensation from me. I was so grateful that a person like him existed in real life, and he was like a gift to me. I would like to say thank you again. read more

Update: In speaking with Eva my below issue was considered and reviewed promptly. The Neway Team showed integrity by honoring the storage fee we originally agreed to. Awaiting the billing department. Thank You Eva! I have 2 embryos stored at Neway and just received a bill for $1200 to continue storing my embryos vs the $600 storage fee that we agreed too and I signed up for ... this is nuts! Beyond disappointed ... possibly they are doing this because I went through the process with the previous drs / owners read more

My husband and I went to Neway for about 10 months, doing active cycles for about 8 of them, and were very happy with our experience. From the very beginning, it was clear that Dr. Zimmermann knows this area very well, and always took time to explain the biology and science behind his recommendations. He always allowed time for questions and answered them thoroughly, and was sensitive to the emotional nature of this whole process. The front desk staff and nurses are really sweet, and were always promptly available via phone or email to answer any questions. read more

It wasn't easy finding the perfect fertility doctor and clinic, but if you're reading this; you have. Dr Kort and Neway Fertility are the ideal combination of advanced technology and incredibly skilled doctors and assistants. On top of that, every single person who works there is genuinely nice! When my wife and I were looking for LGBTI friendly clinics, others showed up before this one, but they were ultimately more expensive, less technologically savvy and less personable. I could not recommend Dr. Kort and Neway more enthusiastically. In fact, I know that when we're ready to expand our family, there isn't anyone else I'd trust more. read more

I had a very positive experience with Dr. Kort and all of the staff at Neway. Everyone was kind, knowledgable, approachable, easy to reach, and helpful. I always felt that I was treated as a human being, that they cared about not just my outcome but my experience, and that all of my questions were answered thoroughly and with transparency. I have already recommended this practice to several friends. Only negative is that their billing division is always about 6 months behind, but that did not matter to me. read more

I have had a really great experience at Neway. Dr. Kort is patient and kind. He takes time to explain everything and responds very quickly to emails, answering any questions that I forgot to ask during my appointment. All other staff members have been very nice and helpful, especially Angelica. The process is extremely efficient and I've never had to wait more than 10-15 minutes. Highly recommended. read more

Update: After talking to Eva she stated the change in fees and didn't honor the previous contract. I didn't feel comfortable continuing to keep my eggs here so I paid to have them transferred. If anyone is interested the process is relatively easy. You will out a form at Neway and Cyrobank. They will pick up and deliver to a new place. read more

At 39 years old and after several years trying to conceive naturally, my husband and I decided to get help with a fertility clinic. Based on a friend's recommendations, we went to Neway fertility clinic (123 W. 79th St, New York, NY 10024). Immediately I felt confident that we made the right choice as the whole staff: nurses, doctors (Dr Zimmermann and Dr Kort), assistants... was extremely professional and nice. After several exams, Dr Zimmermann suggested to try an IUI (intrauterine insemination). The procedure went very well and after a first try I got pregnant with twins! I am now 15 weeks pregnant, extremely happy with 2 healthy babies. I really wanted to share my experience online with this clinic as the service was simply perfect. I highly recommend this clinic to any woman who is looking for help to conceive. Julie - NYC - 39 years old - French read more

As a husband, this was a very stressful experience. My wife was felt like she didn't have ability to get answers and we always felt rushed. This is a very lucrative field for doctors and it felt Neway was very driven by money. We have an embryo on ice and they just charged us 30% increase in storage cost. read more

Wonderful fertility clinic. Absolutely love the doctors and the staff. Dr. Kort really cares about his patients. I would highly recommend. read more

I'm expecting a baby boy in 8 weeks!! Thanks to Dr. Zimmermann in Neway Fertility! Dr. Zimmermann is an incredible doctor. He takes time for you and discuss the procedure, result, and the next strategy in details. I've had 2 different infertility doctor before him, but he was really the best. The wait time is reasonable at the clinic. The facility and the operations are smooth, so you feel everything is coordinated well. The staff is very friendly, too. In the middle of the process, I moved to midtown east, but I still kept going to this clinic, and it was totally worth it. If you need help on infertility, this is the place to go! read more

I am more than happy to leave a review for Neway Fertility. As a woman, the concept of freezing eggs can be a very scary and vulnerable process, but Dr. Kort and his nursing staff could not have been more supportive. I'll admit, I expected in the consultation to feel 'pressured' to do this, but Dr. Kort was not pushy in any sense of the word. He answered all of my answers thoroughly and has a wonderful bedside manner. I would encourage any woman who is even slightly considering this process to make an appointment with Dr. Kort and his staff to explore her options. The nurses are so hands on, you really feel you have a supportive comrade beside you, even at home. I was so impressed with their professionalism, it made me even consider going into the nursing field!! read more

Dr. Luk was fantastic. She created a plan that was perfect for us. She discussed all of our options and started with the least invasive and least expensive ones. She coached us through the process and I never doubted her investment in our success or knowledge of our needs and case. She went above and beyond in talking us through steps to take after my miscarriage and corrected an issue created by another doctor who performed a D and C. She got me set up to try again as soon as I was ready. The staff was compassionate and personable and always made me feel at home. We conceived our beautiful daughter earlier this year through Dr. Luk's interventions. We are very thankful to her and the staff at Neway. Anyone who has her as a doctor is very fortunate indeed. read more

Worst ever. Gross incompetence. A primary task of a fertility clinic is to determine when a woman is ovulating. They can't even do that right. It also takes 7-10 days to get physical copies of test results when said results are sitting in their office. Only go here if you are serious about torturing you and/or your wife. I'd give zero stars, but Yelp won't let me. read more

If you're on the fence about egg freezing, just come here. I debated it for a year, visiting a few different generic places in NYC, and then I came to Neway. Dr. Luk and Dr. Nejat are incredibly good, friendly and real people. The nurses, all of them - especially the nurse who monitors blood every morning, and Marlene - are fantastic and loving. This process could have been terrifying, and embarrassing, but the people, the atmosphere, the music makes it feel more human and un-hospital-like than anything you'll find. I just had my egg retrieval this morning, and am happy with the results that came from the low stimulation that was tailored to my body. And it was the first time anesthesia felt like a tiny pin-prick. The anesthesiologist is a genius. Again - if you're scared or nervous to freeze (or even start IVF) just come here once. read more

Neway fertility is great! I have been coming here for around 6 months so far. I LOVE Dr. Luk! She is such a wonderful doctor and I'm so happy I found her. She really cares about her patients and is so positive and super knowledgable. I have seen Dr. Nejat a few times too and he is awesome as well. At Neway they make you feel like you are family there. The nurses are amazing and are there for you always and so hard working. (especially Rose who I adore!) The whole staff is great too! You will get the results you want coming here because they have the best specialists and nurses caring for you. I would highly recommend going here. You won't be disappointed. read more

The previous doctors, Dr Luk and Nejat, were great, but have both left and are at another practice (together!) now. The nursing and phlebotomy staff had crazy turnovers (which is definitely a red flag for me). My main complaint is with the incompetence of billing. I had so many billing issues during treatment with errors and mistakes and receptionists telling me that I had a balance (when I didn't) and asking me to pay it (they even had to refund me money for their error at least once). Before I left, I confirmed 1000x that I didn't have a balance and now 7 months later, I get a bill. If you come here, be prepared to be on top of all the billing and ready to fight. read more

DR. Janelle Luk is the best doctor out there. Despite a dozen other ivf clinics telling me that I needed donor eggs to get pregnant at age 44, Dr. Luk got me pregnant (in 2017 while she was at Neway Fertility) with her all natural and unique technique with one transfer!! She is simply the best. read more

My partner and I had been trying to conceive for almost 2 years when we decided to seek fertility treatment. We were both reluctant to seek help since we wanted things to happen naturally, but stepping into Neway and speaking with Dr.Kort I felt reassured. Dr.Kort's calm demeanor didn't make us feel like we had a problem, he talked to us about our history and our concerns and was willing to do as much or as little as we were comfortable with. My biggest fear was feeling pushed into something I wasn't comfortable with, but he made us feel nothing but comfortable with the process the whole time. I strongly recommend Dr.Kort for anyone who is apprehensive about the process and is looking for a calm reassuring doctor. read more

I can't say enough good things about Neway. Every person who supported us through the journey was caring, professional, patient and kind. We worked with Dr. Daniel Kort - he is the BEST. He put up with so much from me - anxiety, constant questions and a lot of calls. We are so grateful to now be 11 weeks pregnant. I saw Dr. Zimmerman a few times too and he was also great - so kind and took the time to really talk us through things. The nurses are equally lovely. Overall, a great boutique facility where you feel like a HUMAN and not a number. read more

There are not enough words to fully say how wonderful Dr. Kort and the team at Neway are! From my first appointment to my confirmation of pregnancy with my twins they were caring, attentive and always available. Every interaction was fantastic, the reception staff, the nurses and both of the doctors always made me feel like the most important person in their clinic. All the options were discussed at length and I never felt rushed or like I was taking up their time. I would definitely recommend this fertility to anyone having trouble getting pregnant. They are just the best! read more

Neway Fertility is unprofessional, disorganized and not recommended. DO NOT go here. I wish we would have spent our money at another clinic. We unsuccessfully attempted IVF treatments for over a year. While Dr. Nejat (no longer there) and many of the nurses (some no longer there) were wonderful to work with, the clinic is a nightmare with regards to billing and record keeping. During the course of our treatments, they kept sending us co-insurance bills, despite the fact that we paid an agreed upon amount, out of pocket since insurance only covered bloodwork. I had to call them every time to remind them that coinsurance was waived. They did waive it, but it was aggravating to have to keep following up. When we decided to stop treatments, we were never told that we had an extra vial of sperm in storage. Apparently during one of the procedures, they were able to use one vial instead of two. No one ever told us which is pretty upsetting considering we may have tried again so as not to waste it, or perhaps we would have donated to someone else. In January of 2017, I asked for copies of my bills for tax purposes and received a $0 balance. A couple of months after, we receive a letter from the clinic touching base and congratulating us on the birth of our baby, asking whether it was a girl or boy. You can imagine how upsetting this was for two reasons a) we were never successful and b) what kind of records do they keep? We responded and did receive a call from Dr. Nejat apologizing. The director of the lab however, just sent a quick note say apologies for the mistake. Fast forward to August of 2017 and I received a bill for $600, along with some coinsurance bills, for sperm storage! I was understandably upset and I had to forward them all of my back up to fight to not have to pay the $600. It took over 2 weeks to get this resolved and nothing additional was done for my time and the inconvenience. I asked for further compensation and I never heard back. This clinic is ridiculous and I recommend going elsewhere. read more

Our story: It's been a year since my first consultation with Dr. Luk. Along the way, I've been through 3 IUIs, 1 hysteroscopy, 3 egg retrievals, 4 transfers and finally, I'm pregnant! It's the best gift to my husband for our 10th anniversary. Except consultation at NYU Langone Center, I did not go to other facilities for any treatment. Before my last transfer, I brought my medical history to Dr. Fino at NYU Langone for the second opinion, she said Dr. Luk did everything right and herself would go through the same protocol. Thank god, I had faith in Dr. Luk and now we are successful. About Dr. Luk: Dr. Luk is more than knowledgeable, enthusiastic, informative, and caring. At the time I was looking for a fertility center, I was told that new patient consultation can only be scheduled during the business day which is true at many facilities. However, I told the nurse, Ms. Qing Lin, that I can only visit the clinic on the weekend and I do not want the treatment to be so disturbing that I have to ask for sick leave from time to time. It turned out Dr. Luk was so accommodating and made her effort to see us on a Saturday morning. Since I've never been through IVF treatment before, Dr. Luk explained everything that I am interested to know patiently. The reason that I had 3 retrievals but only 4 transfers is because of my low AMH. I was almost hit down by the second failure as the grade of the embryos transferred were pretty good. Dr. Luk is always positive. She said I should be pregnant under her care even though she cannot explain the failures. To find out the reason, she recommended PGD. I was almost ready to invest roughly $5,000 on PGD to either succeed faster with high-tech embryo selection or free myself from hopeless torture. Interestingly, there were only handful good embryos left for PGD on Day 5. After discussion with Dr. Luk, we decided to let the body test other than doing PGD. Seems our decision was rational and right, we saved money and the embryo from possible damage from testing. About staff: The staff at Neway is amazingly friendly, helpful and kind. Thanks to Alexandra's best wishes on my last transfer. Thanks to Rachel, Rose, Ana, and all the nurses who helped me to ensure prescription was sent to the right pharmacy, pre-authorizations were secured in time. A big thank you to Cynthia at billing department, without her effortless communication with Aetna, my ICSI wouldn't be approved and that single treatment would cost us $1,500. About environment: Their new office is nice, close to Subway. Seems they are having more patients these days. Smart choice, guys. Good luck to everyone! read more

This is worst clinic and worst doctor ever. My experience with this clinic is very bad. In the initial years of their existence they might be better and I went there with that expectations by seeing the reviews. After seeing the doctor they do not respond for months, they don't even respond to emails. Can donor wait so long? eventually after several months of wait they decline by saying they have staff shortages. Their license must be revoked and insurance funding should be cancelled. If they have staff shortages why at all they should see the patient with consultation fees, semen tests and flight charges/hotel and taking off one day from work to visit them. Dr. Luk is the most awkward and worst Doctor I have ever seen. She has no ethics. They even say they want to transfer some patients to other clinics, is that a Chinese pubic health care system that they transfer patients to other clinics. Again the whole process begins, you have to fly again to NYC stay in hotel and pay for the consultation charges etc. They took $200/- dollars for semen testing more than 3 months ago and said the sample is not that bad but when I requested them to send a copy of the semen analysis, no response even after 4 months, this speaks their awkwardness. It might happen to you. Same is the case with IRMS, New Jersey. Neway has no concern to patients situation and do not give any response to requests. They think everyone in this world make money the way they make by cheating others. No remorse, no sympathy to a patient's concerns. They have special rules to harass patients. They keep laying off their staff and delaying procedures and even declining some patients without a valid reason. Probably they are very selective of patients and that could be reason for their initial success, if at all. Poorly qualified staff. I was told apply lubricant during ejaculation to collect sample. We all know that is very wrong procedure. They keep everything under dark and cause annoyance and make us keep visiting them multiple times. Avoid this clinic its quality is going down in the last two years and worse now. They do not answer to our questions or concerns but keep demanding to repeat procedures with them at very high rates. The real problem is group insurance provided by companies covers most of the fertility services including IVF there by benefiting this type of clinics, so people do not mind if the same procedure is repeated many times and their insurance company covers it. I am writing to President of USA and wish all of you to same not to allow insurance cover fertility services, then most of these fake fertility clinics which deliberate complicate the process to cash innocent patients. Companies covering IVF costs for their employees is providing tax free benefits to them. If employees pay for these services after tax on their won, this type of fertility clinics will rot. Trump will definitely want to restrict medical insurance to only critical health service not to fertility doing so US government will save billions of dollars lost taxes due to companies showing these services as expenses rather than taxable income. Even if some companies pay taxes then provide benefits that should be illegal because corporate taxes are always lower than personal taxes. Paying taxes to government for their employees should be illegal. This is necessary to reduce this type of arrogant, irresponsible, awkward fertility services. I am surprised to see they are still in business with this type of services. read more

I went with my husband on Sept/2015 for a basic consultation. We learnt that day that our insurance didn't cover any type of fertility treatments. We made sure the doctor knew about that so we wouldn't incur in high costs and pay out of pocket. We talked to the doctor, he took some blood samples to me and my husband. We left that day and went back home. We had a follow up call weeks after that appointment but we decided not to go back as we didn't have coverage. After that, we kept receiving bills from the doctor, the lab, the doctor's office again, listing a lot of procedures we don't even remember. I even got a call from a lab (Enzo labs) last summer telling me I had a balance of $450 and that they'd been sending me invoices on the mail and never paid, so they wanted to confirm my address. They had it all wrong so I corrected it for them. They never sent me the invoice until one day I got a one from a collectors office. Year and a half later we still have to deal with invoices. read more