Such friendly people in in a beautiful independent living community! Beautiful chapel as well.read more

I'm only 43 and I already want to move in. Great facility in a prime location. The staff is very…read morewelcoming and friendly.

I refer to this place as the cruise ship "HMS Meadows" due to the fact that they have all a person…read morecould want and more right there on property. Bingo, movies, games, puzzles, jewelry/clothing vendors right in the lobby, fashion shows, delicious meals, happy hour, exercise, hair and nails...shall I go on? The magnificent cruise director, Randy Stevens, greeted my mom and I on a visit in November 2019 and by Valentines 2020 she was moved in and loving her new apartment. Pets are allowed...well maybe not a St. Bernard but small pets, sure! Community living at its best. Regular trips to HEB. Car service for doctor and dental appointments. An in-house chaplain and church services on Sundays. So many features to list. My mom picked a winner and we couldn't be happier!

From the owner: Located in San Antonio, Texas, Morningside Ministries is the area's oldest and largest non-profit…read moreand faith based organization. Morningside Ministries provides a full continuum of care for seniors in three retirement communities. The housing and services available include independent living apartments and cottages, residences for individuals needing assisted living, nursing and rehabilitation, and memory care.

One of my clients is a new tenant. Adante Concierge Eric went above and beyond to make sure we had…read moreher taken care of. We were able to ensure that her TV, telephone and computer transitions went smoothly despite issues with Spectrum. The food and the service at the restaurant are also legendary.

I love their set up. Plus I worked at the assisted living. The manager at Independent Living was so…read moresweet. They really care about their residents. The type of care is above and beyond because the staff cares. The care at independent living is seriously the best.

This review is for Brookdale on Jones Maltsberger…read more Before deciding to place a loved one at this facility, please read this review and look up "lawsuits against Brookdale Senior Living." This is a Type B facility, meaning it should be able to provide 24/7 care for residents with limited mobility. My mom stayed here only a little over a month and experienced what we believe was neglect along with verbal and financial abuse. Shortly after moving in, she suffered an injury that left her barely able to walk due to severe pain. We quickly learned this facility could not provide the compassionate and attentive care they claimed they could. During this time, Brookdale leadership suggested hospice and convinced me, while I was emotionally distraught, to add medication dispensing and grooming services. I left that meeting emotionally drained with an additional $1,000 added to my mother's monthly bill believing she would receive the care she needed. I was wrong and looking back, the experience felt predatory. Most second shifts (2-10 p.m.) had only two caregivers for the facility and no supervisor present. Even during first shift, caregivers appeared overwhelmed and rushed. If my mother was asleep, meals were sometimes left out of her reach. I once found Desitin in her toothbrush, and one weekend, she was left in the same nightgown from Friday through Sunday. She often waited 1-2 hours for call requests to be answered, and one night her call went unanswered for six hours. If she had fallen or experienced a medical emergency, help may not have arrived in time. The final turning point came when a caregiver verbally intimidated my mother for using her call button. While my mother was in pain in bed, the caregiver leaned over her and told her to stop pressing the button because they had many other residents to care for and "everyone pays for extra services." After this, my mother became afraid to ask for help during second shift. Her hospice nurse later told me the staff could not care for her appropriately and recommended a personal care home instead. I moved my mother out as quickly as possible. She is now thriving in a personal care home where she is treated with dignity and respect, something that was severely lacking during our experience at Brookdale on Jones Maltsberger. I did not immediately report the verbal abuse because my mother feared retaliation while she still lived there. Instead, I focused on getting her somewhere safe. The fact that she feared retaliation at all says a great deal about the environment there. I have since submitted detailed reports to authorities and included contact information for family, friends, and clinicians who witnessed these issues. Because Brookdale could not adequately care for her, I obtained a support letter from the hospice physician requesting a 14-day notice instead of the full 30 days. The Executive Director rejected this request, insisting the facility could meet her needs despite the serious issues occurring during second shift. I also asked them to consider refunding at least part of the $2,000 community fee my mother paid given she was barely there a month and left under these circumstances, but this was also rejected. Additionally, despite revoking authorization for automatic withdrawals, Brookdale still attempted to withdraw a large disputed amount that would have placed my mom at a deficit if I hadn't already placed a stop payment on Brookdale. I was present at this facility almost daily and my mother was still verbally abused and neglected. I worry deeply about residents who are even more vulnerable because not everyone has someone to advocate for them the way I could for my mother. No family should ever have to wonder whether their loved one is being ignored, humiliated, or left to suffer behind a very costly closed door.

My parents passed away in Brookdale Oakwell, and there was intentional retaliation on the company's…read morepart. Although this is a different location, they say that everything comes from the top. No words can express the intentional distress this company has caused me.

Mom was here for 2years. The rent always went up…read more The facility's age is a glaring problem, and corporate reluctance to repair and modernize (like they really need to do) make this place very outdated. I think the building is 40+ years old. It shows. George and his maintenance crew are easy to work with, professional and polite, but they are overloaded with work requests. Doug the site manager is hit and miss. He didn't have the room ready on day 1 of our move in so we had to stick mom in a temporary room for at least a week. I worked 3 days to get moms stuff moved for an On time move in date, only to be told it wasn't ready. They did give us the 1st month free but I still was disgruntled. There are multiple floors with plumbing problems. Literally, a plumber was called in who used an auger on the bathtub and pulled out - get this, no lie - roots and dirt. Sadly, Frank the plumber who's a contractor that is often used there said "it's all along the ground floor, AND they have problems on the 3rd and 4th floors too." There's only 5 floors to the place. Because it's located near the medical center, it's a mixed blessing. Old folks are close to hospitals and other medical facilities, but guess what? You hear ambulance sirens constantly, and at night. Stray cats are everywhere. Crazy cat lady must live here. No complaints about the courtyard or pool. There's an extra charge go salon service but it's offered. The food is meh. I also have a complaint about their exit notice policy. We gave notice of our exit 30 days in advance. They said we would owe 1 day of pay into the next month. Really? The problem is we waited on info from them that went into the next day, so that's on them, not us. They cited accounting protocols instead of doing the right thing and getting an exception to waive the 1 day charge. The cleaning ladies and medical staff on site are courteous. No Complaints here. If your looking at a place for your parents, I recommend looking elsewhere if you can afford it for all the truthful reasons listed above.

Since new management took over in October, 2024 community has gone down hill. Hours posted on Yelp…read morehave been shortened, food quality - big on carbs - low on healthy. Residents treated like a herd of animals.

Horrible place!! Didn't do anything for my husband, but left him in the bed to rot.! Promised…read morerehab, got nothing! I went there everyday & nothing was done. He was diabetic & I arrived to find him with a muffins all over his bed & they lied about where they came from. Don't send anyone there! I would give 0 stars if I could!!!!

This place is horrible. The smell most especially is one thing I can't stand here. Old facility…read morewith too many residents. It's like a chaos when you come in here on all their units except only unit two where residents are from the hospitals or have money.

My father lived there before he passed. For senior living it was pretty reasonable . The staff was…read moregreat very friendly and supportive.

Cue the cliche "if I could rate them less than one star I would" but this is where we are. Our…read morehistory with the Waterford warrants this as a credible review since our loved one has been here for many years. I wish I could say it's going well but after many chances with (MANY owners) it seems as though they have run out of chances with us. While marketed as a "gated community" the gate is no longer working and has not been for many months. So now it is left open, all of the time, which completely defeats its purpose in leading people to believe it is a gated community. This property has a tendency of gas lighting it's residents. One issue comes up and upon asking the front desk about the issue they immediately manage to turn it around on the resident and how THEY have problems with something that resident is doing. Now had they brought that completely irrelevant issue up prior to this conversation we might have taken them seriously. Instead, they practically used their 'problem' to eliminate our own concerns. It has become evident that their (unprofessional) defense mechanism is to make their residents' family feel crazy for having ANY issues with the Waterford. The current ownership is complicit in furthering the unprofessional communication and agreeing with the ridiculous treatment of its residents. I anticipate going into more detail soon but for the interim this review is to warn anyone thinking about placing their loved ones in this place. If you *truly love* your family member I urge you to not place them in such toxic care. Over the last year it has become clear to us which direction the Waterford is heading and because of that we have every intention of removing our loved one from this place as soon as humanly possible.

My mom stayed in the Health Center for a few days for respite care so I could go out of town for…read morethe weekend. So, this review is not for the assisted living campus, which was absolutely gorgeous. The Health Center is at the far end of campus and looks like a typical nursing facility building. The good: *It was covered by my mom's VA benefits *the staff was super friendly *It was clean *It was secure *As soon as my LO started exhibiting wandering behaviors, they put a "wander bracelet " around her ankles a warning alarm would go off if she got too close to one of the doors. *They are thorough when it comes to instructions about medications *They will call you and maintain good communication if there are any issues while you are away. The bad: *The Health Center is, for all intents and purposes, a nursing facility, and as all such facilities these says, they are likely understaffed and have to put some of their late stage memory patients in the hallway if they are wheelchair bound, for supervision purposes (Its better than them sitting in their room without supervision) I say this only so that you are prepared if you are a first timer *It is sometimes difficult to get anyone to answer the phone until my mom was actually in the facility. The receptionist will forward you to the Health Center but anytime you try to leave a message the phone disconnects as soon as the voicemail message "beeps". Once my LO was admitted, all I had to tell the receptionist was that my mom was a patient and I needed to talk to the nurses station. *If you dont have EVERYTHING labeled with your loves ones name, and I mean EVERYTHING... you will bring your loved one home with 1/2 of what they came with. I imagine this is typical when you have a loved one with memory issues. They wander into rooms not knowing if it is their room and commence to get undressed for bed , and when a staff member discovers them, how are they supposed to know what needs to go back in their actual room when they are escorting your LO back? Lesson learned. That could be one reason. But it could also be the other way around... perhaps other patients wander into your LOs room and pick up things thinking they belong to them. Whatever the reason... for a temporary (respite) stay - label everything and leave instructions for the staff to call you if they find anything after you leave.

First class French bakery - just like croissants and baguettes in Paris - looking for more baked…read moregoods in the future for this newly opened bakery. Merci!

My mom was transferred to this amazing facilty from Baptist Downtown which is yet an amazing…read morefacilty for emergency care and hospital service. This place was for her complete recovery from pneumonia as well as for her physical and occupational therapy. From the time I discovered from research that this place ranks No. 1 amongst skilled nursing facilities in town, to my preliminary phone exchange with their admissions director Jo Ann, to my Mom's 1st day onwards under the most caring and loving staff, I knew that this institution was Mom's Christmas gift for her great faith in God. Mom had the most amazing and loving care from the whole staff at Unit 7. We spent Christmas and New Year's here. They even made my stay as comfortable as possible by giving me a cot as well as a small table and corner to do my work while being in Mom's company. I strongly encourage one and all who have been in any way blessed by this institution to please share your experience here on Yelp! Morningside is hands down a Godsend! It is No. 1 in my list of nursing facilities based on my own online research as well as personal experience. And so, as Mom bids farewell to this amazing 'home', we thank Rosella, and Unit 7's amazing LVNs and CNAs, as well as Mom's PTs and OTs. Kudos to y'all! We love you!!!

My father was sent here for a short rehab stint after surgery in the hospital. I would strongly…read moreavoid this place if at all possible. They failed to take care of him. Luckily my mother took him home after 5 days. If he had stayed any longer he might have gotten much more sick. In addition, they stalled and stalled for a whole day to allow him to be released so they could squeeze another day out of insurance. She had to fight with them to get his medication as well. STAY AWAY from this place if you possibly can.

I would not recommend Remington Transitional Care of San Antonio. My grandmother was a resident…read morehere and passed away while in their care. During her time there, there were long stretches where no one checked on her unless we went to the nurses' station ourselves. She was left waiting for help, and it often felt like she was an afterthought instead of a person who needed regular attention. Losing her is already hard, but knowing she spent her final days feeling ignored hurts even more. Families trust facilities like this to watch over the people they love; in our experience, that trust was not honored.

Don't be sold on the amenities of this place. While it it sold as "resort style " therapy its Motel…read more6 at best. The nursing staff is Overstretched with being assigned too many patients and all are recovering from major surgery. Your loved one will have to wait for meds and if the Doctor hasn't ordered stronger meds all they will give you is weak Tylenol. When we checked in the nurses assistant were trying to pull my mom off the transport chair so the guy could leave. When I came in is when they finally put on the gate belt and the walker so she can steady herself. They will often forget to put on the gate belt. There are no hand rails on the beds, to use to prop yourself up. , our room was to have a directory and it took them 3 days before we received one. . The fridge in the room did not cool, I had to ask for a lamp from an empty room, and since I was staying with my mom, they offered me a cot but took them 2 days to find one. The therapy is to be 7 days a week both OT and PT. After the first evaluation. We were told the next day my mom would have one therapy in spite of their policy showing that it's two. Today. 12/22 she received zero therapy. When I called the director of therapy ( A PTA not a PT) he kept insinuating that I was lying, my mom was lying and that she was scheduled for therapy with Keisha. When I asked how he was planing to make up the difference for this miss, he kept insisting that he had my mom on the schedule continuously interrupting me and never apologizing , still continuing to defend his staff also while mentioning that he was having dinner with his son. When the previous day he mentioned to call him day or night. This is stating to be a resort of world class lies and 0 empathy for the patients they serve. Skip this and try to get your loved ones in acute care.