The work was completed in a timely manner. The two guys, Aaron Lenker & Matt Engel, were very…read moreprofessional and made sure we were happy with the job before they left. They were very easy to work with, scheduling was efficient.

Clarification: the work was done by the Philadelphia-area division of the company…read more Quote was fair. But then the crew rushed the job and broke my backdoor window during their excavation. Promised to replace it and never did despite multiple follow-up calls. They also never alerted the municipality about an inspection of the final installation, so I had to contact an inspector myself. He classified the work as second-rate and "among the worst he's seen" in his 30 years on the job. I highly recommend other options for anyone considering a waterproofing job of magnitude.

the guy's got a lot to learn.. refuses to admit wrong or, fault…read more before i get into the debacle that is my bathroom 6 most later... he left his broken down truck in my driveway! it's. still. here. guy freakin popped smoke & ghosted us! left the job unfinished... i'm hoping he man's up and calls us. da hell is he scared of!?!

Came right away and did excellent work! Their communication is outstanding, and their prices are…read moremore than fair.

It took me some time to post this review due to Yelp's character limit, as it was important to be…read moreas clear and detailed as possible. I originally intended to include the full text message documentation, but due to space limitations I have summarized those exchanges here. While the porch may look acceptable to a casual observer, there are significant workmanship and professionalism issues that future customers should be aware of. I hired Luke's Landscaping and Hardscaping in August 2023 to replace my original front porch. I contacted Jim (the owner) based on positive Yelp reviews. He responded promptly, came out to inspect the job, discussed his experience, and later provided a contract. Before hiring, I asked a question based on feedback from another contractor. Jim became defensive and upset, accusing me of questioning his expertise, which I found concerning. Jim's price was lower than other bids, which ultimately influenced my decision. In hindsight, this was a mistake. Jim and his worker Mikey worked long hours and communicated throughout the project. However, several issues arose: 1. My original porch had a decorative rectangle shaped directly into the concrete, which I requested be replicated. This was overlooked during the pour, and by the time it was noticed, the finisher stated that the concrete was already setting and could not be shaped at that stage. Jim later cut the rectangle into the fully cured concrete. While the cut itself is neat, it is deeper than a shape created during finishing and now collects debris, requiring ongoing cleaning. 2. The porch height was altered unevenly. The left side was raised approximately 1.5 inches while the right side remained at the original height, resulting in a noticeable slope. This caused the top step to be slanted and deeper than before. I was not informed this would occur. 3. My original porch had a bullnose edge across the steps and front. Only the top step was initially bullnosed. When I questioned this, Jim said the original porch did not have one. I later provided photos proving it did. After that, he added the bullnose across the porch. 4. Two days after the pour, I noticed a crack. When I texted Jim, he initially insisted it could only have been caused by sabotage. Later, when he saw it in person, he attributed it to expansion. A second crack was also found. Jim patched both cracks using a different cement than what had been poured by the company he hired for the new porch and assured me multiple times that the color would match. Once dried, the patched areas did not match and have since re-cracked. 5. After I paid in full, Jim contacted me stating he had underbid the demolition and asked me to contribute additional money toward dump fees. I offered $250 beyond the contract. He then continued to push for more money and stated that he would repaint the damaged railings and redo the cracks if I paid additional demolition costs. These items were not upgrades or additional work--they were corrections to issues created during the original job and should have been addressed as part of the contracted work. I ultimately sent the additional $250 as offered. 6. Concrete splatter from the pour covered all porch railings. Jim's team attempted to clean the concrete off, but in doing so pulled off the newly applied paint, leaving the railings discolored and ashy and requiring full repainting. Jim later claimed he had told me not to paint the railings beforehand; this was never said at any point prior to the work. 7. When I later contacted Jim about an unresolved crack and two brooms mistakenly taken from my property, the communication escalated. Jim became hostile, accused me of disrespect, and ended the working relationship. Though he stated the brooms would be returned, they were not. 8. During demolition, the lower front-facing concrete was chipped. Only the top portion was resurfaced, leaving a visibly two-tone appearance. When I raised this concern, Jim stated that the lower portion was simply dirty older concrete and that over time the new white concrete would look the same. This explanation was given after the work was completed and without prior discussion or approval. What he said was FALSE; it is 2 different colors of concrete. Afterward, three independent contractors asked whether rebar had been installed. It was not. I was told this likely contributed to the cracking. What began as a promising project resulted in multiple defects, cracks (now three total), additional costs, and unprofessional conduct. I paid approximately $5,000 and will need to hire another contractor to correct the work. If you consider this company, ensure your contract includes post-job cleanup, reinforcement details, and a written warranty, and do not make final payment until everything is complete and satisfactory.

Great work on the pool deck. Sturdy little deck. Guys took…read moreall the trash. Thank you again

I had to have a commercial space, which had an uneven concrete floor, skimmed to create a smooth…read moresurface for flooring that is to be installed on top. The owner of this concrete company (Ryan) was quick to respond and provide an estimate, and he guaranteed that I would love the end result. He spent one day chipping and cleaning the area, and the next day pouring the concrete (side note- I understand that it's legal, but it was very unsettling that he showed up on the second day wreaking of weed. Perhaps he didn't think I would notice or maybe he just didn't care, but it raised an eyebrow as he was there to do a professional job). According to him, the truck that he had arranged to come and pour, had concrete with some sort of stones mixed in that he did not plan on. So he spent time plucking stones out. I'm not sure why he didn't just contact the company he arranged the truck with and get the right material delivered (I was not aware of any of this until after the fact). By the end of that day, the floor looked beautiful, as it was still wet, and I paid promptly. Within a few days, there were cracks throughout. By the two week mark, the floor was so badly cracked that it was lifting EVERYWHERE and hollow underneath all of these areas. I immediately contacted him to come and correct this problem. He arrived a few days later. He did not pull up areas that were cracked and starting to crumble (these areas literally moved under our feet), he just poured concrete over them. Before it was even dried, the cracks were coming through. I asked him if he used a bonding agent as my contractor stated it did not look as if any was used. And the owner stated that he 'never really thought a bonding agent worked that good anyways'. Over the next few days, I had two flooring professionals and three contractors at the location, all telling me that the entire floor had to be chipped up and redone as it was already coming apart and would not withstand flooring being put on top of it. Additionally, every single one of them states that a bonding agent was clearly not used. It would be one thing if there were a few cracks here or there, but literally, the entire floor is pulling up and cracking, showing that there weren't just a few spots missed. There was just no bonding agent applied to begin with. Another mystery that the flooring specialists as well as the contractors couldn't quite put their finger on, was that no one could really confirm what material was actually used. Though I was told this job would be done with a self-leveling concrete, they do not feel this was the case. They honestly couldn't tell if it was mortar or stucco or whatever might've been left over in the truck. But it did not have the finish or coloring that it should've. I contacted the owner yet again and told him all of this, and that I wanted and deserved a refund as he did not provide the service he guaranteed. However, this time he did not respond. Some cracking here and there over years of use is to be expected, but the entire floor is in worse condition than before he did anything to it. A refund is absolutely necessary as I cannot salvage any of this and I have to pay to have it pulled up, cleaned, and done over. But without any response from him, now I have to take other steps. This was, and continues to be, an absolutely horrible experience and I hope no one else has to go through something like this.

I needed some work done on one of my rentals. As a landlord of multiple units, I rely on the…read morerepairmen I hire to be on time, clean, professional and competent. Ryan delivered in all areas. The work was completed on time and delivered as promised. Communication was great and he was very responsive to all of my requests. I would recommend his services and I will be using his company again. Lashawn

They did right by us for sure. Communication was great. They arrived when they said they would,…read morethey did what they said they would do.

4/13/23 I requested a quote for a new bay window and some stone work on our exterior. I was told…read morethat someone would be coming out at around 9:30 am- on a day we agreed upon. An hour past the appointment time, I contacted Campos and was told that the estimator would arrive "soon". The guy did finally show up and was pleasant. We got a quote of nearly 12,000 dollars and we have already spent 3,000 on the window itself. The quote was odd- just a bulk number- no break down of costs so really- we had no idea what we would have been paying for. Plus we were directed to choose stone from 2 sites- neither of which had pricing. Things that make you go "Hmmmmm. .." I requested a breakdown and was told I would get it- but I still have not. At this point I'm not interested. Added to our quote was a little "extra" regarding plywood- if plywood was needed- they would charge us 250.00 per sheet when we know the retail is only around 55$. I understand that the company needs to make money but that is quite a mark up at several hundred percent. As my husband put it- he was skeptical of the entire quote based on that alone. I'm sorry that we cannot do business. I don't doubt the work based on other reviews but I can't seem to get past even the first hurdle.

The owner showed up on time for the estimate, was persistent in following up with multiple phone…read morecalls and text messages anxious to book the job. Once we on moving forward, they showed up on time the day the work was scheduled. The work was done in a reasonable amount of time and, initially, looked good. In good faith, payment was made in full although there there was unfinished work. After drying and further inspection, it was noticeable that certain areas were not properly pitched, confirmed by the pooling of water alongside the house once it rained; within days there were a couple of noticeable cracks; also, what was supposed to have been a trimmed edge around the walkway, had been started and then noticeably blended into the slab -- a poorly finished product. I called to let them know about the pitch and the cracks. They came out within a week or two and addressed these issues by applying an overlay/self-leveler to the improperly pitched areas and seemed to use the same material to repair the cracks. What was left behind was a patch-job-mess and the cracks re-surfaced within a couple of days. I followed up with numerous calls and text messages and was told they would return to re-pour the improperly pitched areas, fix the cracks and complete the balance of the work that was agreed upon. Finally, after 5 months of following up and getting the run-around, the owner showed up and claimed it was too cold and the work could not be done, never to be heard from again. I ended up having to spend an additional $700 and have a real professional come (in much colder weather) to finish up the job.

These guys did flawless work at an affordable price. Pored a pad with no imperfections and came in…read morelower than 2 other quotes. Can't say enough about them!

With over a decade in this business I can say without a doubt that Phil and his team are doing…read morethings the right way. They use only the best products and have a level of integrity that is hard to find anymore. Highly recommend for issues with water, mold, or cracks in your basement or crawlspace.

My house was built in 1950. For 20+ years, whenever it continuously rained hard, or we'd get a…read moretorrential thunderstorm, we knew exactly which areas water would hydrostatically seep in as the water table rose. We would go through dozens of towels and often run 5-gallon shopvacs to try to keep streams of water from flowing across the floor and pooling into the finished part of our basement. Finally, I had enough. I called a few basement repair companies to come in, survey the problem, and give us estimates. The Basement Expert, with their simple approach, no-nonsense guarantee, and not trying to oversell us or suggest unnecessary steps, won the job. I couldn't be happier with their work! The job was done by a group of hardworking but affable guys. During the day, the foreman consulted with us and explained things every step of the way. The owner even showed up to check on the work and ask me how things were going. The job was completed and cleaned up in one day without too much disruption to our household. Since then we've had several storms that would've saturated scores of towels and repeatedly filled up the shopvac, including TS Debbie when it inundated our area with over 6 inches of rain in less than 24 hours. My basement now? Not a drop. It's true that one point early on, I saw a patch wetness in the concrete close to the edge of the new drainage line, but not real concerned about it. However, they had told me, "If you see any water at all, call us." So I did. They came right away and in about 2 hours tied that spot into the line, free of charge. The system has worked flawlessly ever since. Now, thanks to The Basement Expert, I can enjoy watching storms from my porch or living room instead of being confined to the basement and the drudgery of struggling against leaks coming in. I highly recommend these guys. Craig H

The worst company you could possibly use for anything. Refuses to pay his bills and refuses to…read moretalk. Deserves zero stars.

Did a nice job and was fairly priced. But they did leave leftover cement around the job area.read more