Complete scam. Heard critters in the attic, called them, seemingly nice person cam out, claimed we had " rats" $1000 for the treatment. Heard traps snap the first night, called them to check....nothing. same scenario for 5 nights so put up a Ring camera. It was a raccoon. Apparently that cost another $1000. They set up traps, caught one who actually got away. Didn't hear critters for 4 months. Called them 5 times. No callbacks. Their scam is to do nothing and upset you. Definitely stay away . read more

Excellent foundation remediation services performed by Zack & Andrew- really professional, explained everything and assured us that this remediation should resolve the mouse issues we'd been having. Very clean-cut and respectful guys! read more

Hornets built nest on front lawn they were sprayed and immediately killed the new grass i was growing. Wish I would have been informed it may kill my grass or maybe apply a non toxic application. I emailed and recieved zero responds back so instead I cancelled. Also each visit sounded more of a hassle rather then a happy to see you let's attack your problem. We did not feel appreciated as a customer. read more

First, I would like to say this company is terrible! If I could give zero stars I would. And whoever the nasty foul mouth lady is that answers the phone she needs to be fired ASAP! This woman had the audacity to call me stupid and ignorant on a recorded line. I did not hire this company. They are provided through a contract in a rental agreement I have. They purchased a small company who previously sprayed my home for seven years with no issue never a single spider ,roach,nothing!!! . These jokers I got roaches ants and spiders. I never see their technician and when I called today, the lady was so nasty. Fire her.!!! And then she hung up on me. And I tried to call back several times. Clearly she has caller ID never would answer my phone call.! I really hope my landlord finds a new company. I would not recommend these clowns to anyone. read more

Scam artist, very unprofessional. Won't return phone calls or solve the issues contracted to perform.

I had an appointment tonight between 3 pm and 5 pm. No one showed up to service my house nor did the technician call me to reschedule. Unfortunately, this is NOT the first time that this has happened. Currently looking for a new pest control company. read more

They come right away when necessary. Well versed on how to treat problem. Pleased with their work.

Technician is fine...COMPANY is for CRAP. Bad service, does not return teleohone calls from clients reporting infestations. Stay clear of this organization. read more

Poor service charge you and then recharge you for same thing and then act like it's normal Spray 4 feet in front of house and 6 feet in back and say that it is same as a single home that requires 150 feet of spray Joke Do not use them plenty of exterminators out there that are not ripping folks off read more

i would absolutely recommend Newtown Termite & Pest Control to anyone. they are extremely knowledgeable, dedicated punctual and compassionate during a stressful situation. I am beyond happy I chose them out of all the others. read more

Paid 265 to get an ant treatment - came back out again during my warranty and still have ants. One day after my warranty expired I found more ants, they sent someone out and wanted to charge me again. read more

Paid upwards of 7k for mouse treatment in the basement only to be ignored and brushed off when we wanted follow-up after mice returned. The most frustrating part was having them reach out to us for follow-up, then fail to show up for their window. Upon calling they said we are "not in their service area." So why did you treat our house and call us to set up monthly maintenance? Stay away. Rip-off. read more

My neighbor hired Newtown Termite and Pest Control to spray mosquito poison all over their yard. They couldn't be bothered to inform the company where the property line lies and they couldn't be bothered to be home at the time for which the appointment was set. The technician assumed my fence was the line and sprayed pesticide on MY property. The neighbors are complete narcissists. I expect less than nothing from them. But you would think the pest control company would, at the very LEAST, confirm the property line BEFORE spraying POISON. You'd think they might be able to then apologize for spraying carcinogens on my lawn without permission. Nope! All they did was defend their poison as "safe when dry". I would hope my friends do not spray pesticides in the air, but if you do, don't hire these incompetent creeps to do it! read more

Another thorough service by Jason from Newtown Termite and Pest Control. Jason is professional and very thorough in applying the preventative treatment spray around the house. He was previously at our home for the installation of TAP insulation. He checked the attic and confirmed that the TAP insulation is "undisturbed" and the traps were intact and baited. Thank you Jason for being thorough in your service and thank you also to Newtown Termite and Pest Control. read more

Very disappointed. They signed up my 85 yr old mother for a yearly service, gave her no paperwork of any kind. When I called to get this info, the contract emailed to me was not even filled out (the details of dates, of service etc. the areas to initial. all blank) But they did take her Discover Card info to set up billing. Customer service did not call me back to address this, simply emailed my cancellation confirmation (since this also was not given to her when she cancelled). read more

Manager was extremely rude and called my wife a liar when we told him what we understood of our service agreement. Cancelled service without a refund. Nothing was done. Rip off read more

Total waste of money. They charged $1000 to eliminate yellow jackets, mice traps and carpenter bees every 2 months for 1 yr. Bees are gone but we've had to dispose of the dead mice ourselves 3 times due to canceled visits and the mice issue and carpenter bees are still an issue after 6 months of their poor service. read more

We had used them very recently for insulation services for our attic. we've had pest service contracts for over 30 years with them and recommended them to so many relatives and friends. They sure are not what they used to be, but not surprising these days. Theinsulation was worse than horrible $3900 for nothing. It was not just dusty but awful. Every time the wind blew at all, our attic was a complete disaster. What good does insulation do if it's all blown in piles in the attic? What a mess our attic is now, but what's more important is the promise, according to boss and contract, that ALL parts of our attic would be completely covered, eaves, circumference, and under all the floorboards up there. No! only part done was near the eaves, part of circumferenc, FAR from what we were told, not once but three times after talking and according to the contract. All they cared about was getting us to sign a paper guaranteeing we would not sue. They DID offer to come back and clean up the attic, BUT to redo this horrible blown in cellulose insulation. No thanks. read more

thankfully, I was home when Joe came. He took his time to explaining the breeding and killing process for gnats that were driving me and my dog CRAZY in our backyard! He thoroughly sprayed, advised to keep Cody off the grass for an hour and thanked me for my business. You guys deserve a 10 Star Review. Thank you very much. read more

I would have selected 0 stars but wasn't sure if that was an option. My wife called Newtown Termite & Pest Control, based on a recommendation from my co-worker. We are having issues with bees and needed another opinion. The technician, whose name was Doug, called my wife and was very rude and crass toward her, sounding like he was inconvenienced having had our house added to his route. He said "They are probably yellow jackets." without coming out to look, and was very pushy trying to sell my wife a contract and saying that it would cost $600 to $700 to spray for them. She told him to forget it. How this company with an employee like that has gotten a "Best of the Best" award by the Bucks County Courier Times in 2020, 2021 and 2022 is beyond me. Then again considering how totally dishonest the news is anymore, it would figure. There's an old saying "Good help is hard to find these days." And this company and this employee are living proof. If this is the "Best of the Best", is it any wonder why our nation is in the toilet... read more

Salesman promised to control the rat problem in our outbuildings. Now we're $1000 poorer and the the rats are still here. Salesperson wouldn't even return my calls. I'm disgusted with the level of apathy shown. read more

Great company highly recommend them. When I brought my place in 2017 I had a huge bug problem and these guys got the job done.

They came out as expected, but we weren't able to do business because they were honey bees. They gave me a lot of options to solve my issues which I did. Definitely recommend! read more

their customer service is outstanding! I have a quarterly service to prevent mice from coming inside our house for a visit!! We live in a very wooded 5 acre lot. Almost impossible to prevent our little visitors from entering our home. Ever since Newton has addressed this problem we have been 100% free of mice! When their service techs show up (on time) they are friendly and professional! read more

They are always prompt, courteous and get the job done. We have a contract with them for quarterly treatment and if we have any issues (ie mice) in between they come right out and take care of it free. read more

I have been a quarterly customer for over a year. I have found Newtown Termite & Pest Control to be very reliable and professional. They always take the time to ask if we have any problems. I like the fact that they cover their shoes while in the home. They do a great job and I would highly recommend them. read more

Unethical, if I could give them a rating lower than 1 star I would. Simply put, they don't do what they say they will. Go with someone more reputable. I'm happy I live in California and will never have to deal with them any more. read more

I was expecting an estimate at the time of the visit and the opportunity to have the job done at that time. To have to wait for them to call me back at a later date made no sense to me. read more

This company is horrible and dishonest. They treated my home eight years ago for termites. The termites damaged a wood ledge in my familyroom. The company made record of the damage and did a full treatment on our home. The treatment got rid of the termites. We never saw them again. We followed up with the warranty the following year, just as precaution. By the third year we cancelled the warranty. It was expensive to pay for when we no longer had termites. The initial treatment with this company was eight years ago. Life was busy and we never got around to repairing the ledge. We needed a termite certification in order to sell our house, so we called this company (since they treated our home previously) They did the inspection and found no signs of termites, yet they won't give us certification. They admit they have still have records showing the ledge was previous damage. They want to charge $689.00 to treat our home that has no new signs of termites. They told us the reason is because we cancelled our contract 6 years ago. They admit there is no sign of termites but want to charge me for a treatment because they are angry we cancelled our contract. That is poor customer service and seems like extortion to me. Do not trust this company. read more

Service rep was ontime for every appointment. Rep completed internal and external review of home, focusing on areas I specified as possible issues. Sales rep was the same person who did treatment. I asked about TERMIDOR which was the product used, and I asked about the process (trenching and rodding) which was done. I was at home for the application and confirmed the trench and rodding process as I requested, and it was done right with careful attention to putting dirt and landscape back in place. 5 stars and I will use again for repeat treatments. Great company! read more

These guys are the best! The owner takes a real stake in his business and does everything he can to make sure you are happy as the customer.

BEWARE!! Grossly incompetent and negligent. Due to misdiagnosis of problem significant damages were sustained. The owner of the company got extremely hostile with me when I began to question the work done and losses incurred. Unethical. Didn't honor 100% Money Back Guarantee which designates money back if dissatisfied with work or problem was not resolved. Losses sustained were in the thousands, problem was not resolved, and no reimbursement of the $600 paid for services. I was able to find someone else to solve the problem in a timely and much less expensive way. Don't take your chances with this business. There are many better alternative exterminators out there to choose from who take their work seriously. read more

Don't do it, don't do it, DON'T DO IT!! You have been warned! Quite possibly the worst business that I have ever dealt with. I had posted another review through Yelp summarizing my issues. Simply put, these guys are crooks. Never fixed my problem, even after 5 visits....yes, 5! After I was told to take my business elsewhere, the new company was out ONCE, and our problem was fixed. Quite honestly, I don't know how these people are still in business knowing what I know. If I could give them less than one star, I would. They are truly THAT bad. Stay away. read more

Nice guy- came out to inspect for bed bugs and found nothing and charged us nothing. Very trustworthy. Would recommend for anyone worried about bedbugs. read more

Used this company last year..new house...termites and carpenter ants..paid at Christmas for a discounted yearly service this year..THEY called me to schedule..Technicians are extremely professional and personable..Absolutely recommend read more

I have been using Newtown Pest Control for over a year and am very pleased with their work. Each technician I have met has been courteous, clean, quick and accomodating. I have quarterly service and if I see a problem in between my quarterly visit I receive the same quality service, quick and efficient! I would recommend to anyone. read more

This was my 2nd service call from Newtown Termite and Pest Control in 25 years. The first call resulted in my being informed that I did not have a problem. This morning I found evidence of what looked like carpenter ants. I called their service number and indicated what I perceived as my problem. I received a call back 20 minutes later to set up an appointment for the same day and was given a time frame. The technician, John, arrived at the very start of the time frame. Before entering my home he put on shoe boots. He examined the area of infestation and confirmed that I did have a carpenter ant problem in its very early stages before any significant damage occurred. He called in to his office, received a price quote and handed me all the information in writing. I agreed to the terms and he immediately started treating the property exterior and interior. I observed his work and it appeared to me that he applied a significant amount of treatment to all areas of the property including surrounding landscape. He was most courteous and respectful of my home and I am totally satisfied with the company and would use them again as well as recommending them to friends and neighbors. read more