We chose this restaurant because of its outstanding trip advisor rating (4.8 stars with over 4,000…read morereviews), so we were expecting an amazing meal. Unfortunately, it ended up being one of the most disappointing meals of our trip to Rome.
I want to start by saying the staff was wonderful--everyone was incredibly kind, welcoming, and attentive. We have absolutely no complaints about the service.
The food, however, was very underwhelming. The Margherita pizza was undercooked, with dough that was still soft and not fully baked. The chicken dish tasted more like a simple stew and lacked flavor, and the lasagna was just average. Another red flag was that all of our food arrived within about five minutes of ordering, which made it seem like everything had been pre-made rather than freshly prepared.
We rarely leave negative reviews, especially when the staff is so friendly, but we chose this restaurant specifically because of its exceptional reviews. I think it's only fair to share our honest experience so other travelers have realistic expectations. While the service was excellent, the food simply didn't live up to the reputation.