Susan was nothing but great getting us set up with our storage unit! The facility itself is clean…read moreand convenient. Would highly recommend if you're in need for a storage unit (we did climate control).

It's a nice place and the storage units were clean when I moved in. It's also very convenient to…read moreget to from my house. The rating is only 2 stars because they raise their rates often and I feel that the rent is already high. It's getting to the point I can't afford it, especially the next time the rate goes up.

Called about a storage unit they had advertised online with a price. Lady told me that it was 26…read moredollars more now for whatever reason. Then told me "let me ax you a question". HUH? How about I ask the questions and you give the answers. She was completely rude and I couldn't understand anything she was saying. I will find another spot

As soon as we moved to the area we wanted to looks for a storage lot for our RV. We stopped by…read moreanother Next Door location and while the staff was friendly and helpful, their lot was pretty full and of the couple of spots available for our size, the fit was a little too tight for us to feel comfortable (also I should mention I wasn't fond of the area). Enter, Next Door Storage in Plainfield. We stopped in with little notice and were able to get all set up and have an entertaining conversation about the Plainfield area being the newbs that we were. A few months later we decided to keep our RV at our house and were able to pick up and cancel our contract in a matter of minutes. There was no fee to do this since it's all month-to-month and then when we wanted to put the RV back in storage a few months after that we were able to get a new parking spot with the same ease as before. I also have to mention that the staff is awesome! Everyone I've interacted with has been so sweet and helpful and just a joy to talk to. And the pricing is actually the best we've found in the area so that alone will keep us coming back.

Just rented the currently last available unit. (10x10) The…read moremanager was friendly and explained their policies and that they are generally not responsible for damage that could occur and you would need your own insurance. They rent on a month by month basis but there was an option to pay for an entire year. While the website says the types of payments they accept does not include CC the manager said they can but they charge the customer the CC fee they would be charged and they let you know that up front. The price is reasonable and it was stated that it only goes up yearly. So as of now I am quite satisfied with the place and a bonus it that it is only a mile a way. Despite what Yelp says about where I am located, I really do live in Aurora, IL

Great self storage facility that is actually affordable. I was able to store my RV here during the…read morewinter months for only $60 a month with no long term contract. Easy access to i88. The parking lot is well lit and fenced all around. The manager lives on site and is always. I plan on using them from here on out. Very pleased.

I had a great experience with this moving company from start to finish. The booking process was…read moresmooth and professional, and the movers arrived right on time on moving day. They handled all of our belongings very carefully and gently, making sure everything was well protected. They came with a big truck and plenty of moving blankets and covers to keep our furniture and items safe during the move. The entire team was very caring, hardworking, and respectful throughout the whole process. We will call on them for future moves. I highly recommend them to anyone looking for reliable and professional movers!

If u are looking to move I highly highly recommend these guys…read more A team of three showed up to help us move they were very professional, hard workers and did not stop until we were fully satisfied and were very cool guys to talk to, plus they are very affordable Actually 5 stars is not enough I would give them a 10/10 stars Thanks again guys u Guys Rocked It!!

This is a top-notch facility management is attentive and the place is kept clean and neat. The guy…read morewho runs the place is very attentive and typically available if you have a question. There's also large vehicle storage and that is also kept neat and orderly.

Went looking for storage over the weekend and this was my 3rd stop. I can't tell you enough how…read morenice it was to have a live person there to work with. They were very personable, friendly and easy to work with. I would have given all 5 stars, but I had an issue with my pass code, but again, had a live person call me back about the issue. I highly recommend these guys as their service is great and their prices are very competitive.

We are extremely disappointed with U-Stor-It's communication practices. When we fell behind on…read morepayments, they failed to communicate consistently or clearly about how serious the situation had become. In the past, when something truly urgent came up, they would call or at least send multiple forms of communication -- phone calls, emails, and letters -- so we knew to act immediately. This time, they switched to only email without any phone calls or clear indication that an auction was imminent. We had no idea things had escalated so far until it was too late. If you value your belongings, be aware that their communication practices are unreliable when it matters most.

Move in process was super easy. Dave was really helpful at explaining everything and walking us…read morethrough!

5 STARS! This is my 3rd move with Hassett, BIG thank you to Todd and his team. As everyone is aware…read moremoving is VERY stressful and Todd made sure I was taken care of from start to finish. I appreciate that Todd came downtown (Chicago) to see my condo and discuss the upcoming move. He took the time to draw a plan for me and even suggested methods of packing that would insure my possessions went from point A to B without damage. On moving day the crew that arrived were on time, friendly, prepared and ready to work. My entire move took less time and less money that I had planned and I couldn't be happier. When it comes time for me to "pack up" (pun intended) again, I will 100% be calling Hassett. Thank you!

Really unprofessional employees. They decided to block the entire street during rush hour in the…read moremiddle of the city at Waveland and Pine Grove. When asked to move their truck, so traffic could get by and access the parking lot, they refused and were very aggressive and combative. I called the police and moved on with my day. If you are going to break the law and treat people like this, you probably shouldn't wear your logo and phone number on your shirts.

The worst packers ever. I'be moved several times with movers but none have been as unprofessional…read moreas this company. I had to pay extra for a 'professional packer' to pack and move my piano. it was the worst packed of everything that was moved. The boxes they moved were dented. Additionally one of the packers pissed all over my toilet and the floor around it. One other thing, keep in mind that the really low price quoted by the sales agent will change - their own foreman apparently tells everyone the amount will increase by 25% which cancels out that discount to got from the 'really nice sales person' Use this company with caution!!!

WORST MOVING COMPANY EVER. I've used a lot and this by far takes the cake. They lost my 70" Sony TV…read moreand my brand new coffee table. They keep telling me they're looking for it. This doesn't included all the stuff they damaged which I won't write about cause I don't care compared to the missing TV. To top this all off, they tell you insurance is included but don't explain what that means before you sign. The insurance covers 60 cents per pound of the item. So if my TV weighs 100lbs (which it doesn't) they will only give me $60. This is not acceptable. I paid over $1200 for something that you have misplaced, I should be compensated for actual cash value. Do not ever use this company.