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    Services - Next Gen ACS

    Dog boarding and training

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    Recommended Reviews - Next Gen ACS

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    Pool day
    Meghan B.

    wanted to share my review of NextGen ACS, who I have used for boarding twice now. Once was short term as a test run for 6 days and then a long term board with Elly for 4 months. From the start it was clear that Elly, Devon and team are unique in their specialization. It gave me such peace of mind to know that they were not only experienced in training our quirky breed but also Aussie owners themselves. They are very professional; I appreciated their direct feedback and updates about Luna, and that they were confident to make decisions about her care with minimal input for me allowing me to enjoy my vacation. Their program is built around structure which was so important for Luna and took into consideration her behavioral challenges. The biggest thing for me was that I felt like Luna was loved and cared for as they would their own dogs. I got lots of happy photo and video updates of her getting lots of activity and attention which is the best feeling when you're away from your pup. The dog we got back is more obedient and calm, and our relationship is stronger after boarding with Next Gen. I am so grateful to Elly, Devon and the team and very excited for them as their team and facilities grow and improve. They are actively investing in providing great care for their clients and I will be using them whenever I can in the future.

    Thor and his new frienfs with next gen acs
    Todd G.

    We brought our pup Thor to nextgen for a 2 week board and train and he instantly bonded with Elly, his primary trainer and saw strong improvement. Nothing but great things to say! We gladly drive the hour plus whenever we need additional services like boarding or follow ups. And the new facility is amazing!

    Our dog's tummy after being lying in his own urine and feces

    We entered our 5-year-old mini Aussie, Jesse, into a two-week boarded training program in May. Our experience was unfortunately bad. I hope that what happened with us is the exception, but I'd like to share our experience for transparency for other dog owners who are researching trainers in our area. The trainer I interviewed with was kind and seemed to get along with Jesse well. Unfortunately, he left the day after Jesse was dropped off, and I was not informed. That was frustrating, as our family prefers to meet and get to know the person who will be responsible for our dog. I had a check-in call with Devon 2 days after drop off and she assured me all was going great. Six days into training, I received a phone call saying that Jesse was very ill. I called our vet and received care. The following issues were observed: - He was treated for severe dehydration, diarrhea and vomiting. The suspected cause was Giardia. - He had a badly infected rash on his belly as well as soreness in his shoulders and hips. Our vet advised these injuries would be consistent with a dog confined to a too-small kennel and in which he was unable to stand up properly and likely in contact with urine and feces for a prolonged period of time. - His paws were in terrible pain, raw with speckles of blood. Cause unknown, but educated guess was exposure to too-hot surface. I asked to meet Devon after this, in person to discuss Jesse's condition. During this visit, I met a man named Dylan, who received me with a combative attitude and proceeded to tell me that there is something "wrong" with my dog and that my vet "doesn't know what she is ****ing talking about." Thankfully, Devon came out and dismissed him. My family and I were disappointed at our highest moments, and angry at our lowest. Our advice to individuals considering working with Next-Gen ACS is the following: - Please discuss SLAs with them. When I arrived on site on a Monday at 2pm, the barn was closed with the dogs locked in. This observation, compared with my vet's diagnosis, makes me unsure about how much outside time they really receive. - Please do your research on the individual named Dylan (Maxwell Blau), the individual who appears on their social media but who is not officially affiliated with the business on their website. We would not have wanted him involved with our dog in any way after we researched on him.

    Our dog Tai doesn't do great with new people, so we are careful with where we board him, but will definitely being going back to Next Gen ACS! Dylan and Devon were both professional and awesome to deal with, and Tai loved his time there. Would strongly recommend to anyone!

    Waiting for their walk
    Samantha I.

    My three fur children love Devon! And love walks with Elly! Reached out to Devon because my dogs became increasingly leash reactive to the point I couldn't take them anywhere or walks around our complex. Although they will always be somewhat reactive it's complete night and day. I can walk them past other dogs without worrying about them taking me down. It's all about practice and having the right tools and Devon really helped with teaching me and the dogs how to make the progress needed to be able to walk my dogs in public lol

    Carla C.

    This is changing ours and our dogs life experience after our 2 dogs were boarded and trained with Devon and Elly for a month. We have Hazel (Border Collie) 2.5 years ago and she's a rescue. Then we adopted Sumo (Aussie) 6 months ago when he was 7 months-old. The family couldn't handle the stress of a puppy and missed the window of socialization with other dogs. He is extremely demanding, energetic and barks non-stop. He was bitten badly by another dog in the dog park because he didn't understand boundaries of other dogs and people. His behavior has pushed Hazel to the edge since we took him home. Hazel has a history of strong prey drive (which we learned that from Devon). She will bully or nib or bite smaller dogs when she's triggered. Therefore, we have not been able to keep them in peace in the same space. Hazel is a big risk and we couldn't take her out to meet any dogs. We have to exercise them heavily (2-3 hours) daily but still not able to keep them tired and rest. We're exhausted. We took them on a road trip and camping. We ended up have to shorten our trip and return home early. It was a disaster! We found Devon via an FB Aussie group recommended by another Aussie owner. The first meeting with Devon and Elly was phenomenal. Sumo was struggled to comply and tried so hard to fight to be constrained. In a few minutes walking with Devon, he turned into a mellow sheep walking next to her. We're completely stunned! So, we signed up for 1 month board & train. It's very expensive but they have payment plan that we can pay over 2-3 months that made it feasible for us. At that point, we have no option but either to give up one of the dog as my stress level was off the roof. After the training, they're incredibly easy to manage. They're super good with recall. We never had an incident of them fighting or not tolerating each other's presence. They live and share space in harmony and happily. It sounds like fairy tale to us. We recently take another road trip with them and with friends. It was the best ever trip. The dogs had a blast enjoying and playing with each other. We are so relax and so are the dogs. Just a note on the prey drive. We learned that we can't make it go away. But we have all the tools to manage and control the situation when it happens. Sumo no longer barks non-stop. We never have to walk 2-3 hours each day to tired them out. We feel extremely grateful and happy since we have our dogs returned home. Everyday, they grow to learn more about our boundaries and expectation. THANK YOU DEVON & ELLY!! We, and the dogs, love you!!

    We could not be happier with what Devon and Elly did for our Leo. He's a year and half old Aussie that had terrible leash manners, like pulling and reactivity with other dogs. He's easily distracted, had no impulse control and had no "chill" mode unless he was sleeping. We did a couple hour-long sessions with Devon before we sent him to her for the 4 week board and train. We were definitely unsure about how balanced training worked, as we were training with positive reinforcement, but that just wasn't cutting it with our dog. He's very smart and loves pushing boundaries. But with just a few sessions, we saw results and we were immediately convinced this was right for him, and us. We just picked him up, and couldn't believe he was the same dog we dropped off 4 short weeks earlier. He was calm, attentive and obedient. Never in a million years could we have brought him out to lunch with us, but we tested it upon pickup and he did so well. We were amazed. So was our server, who commented how calm he was. The trainers posted video updates on Instagram, which I loved, to see his progress and all the fun activities they did. We were so happy to see how much fun he was having. 100% , 10/10 recommend to anyone who needs help with their dog.

    He came back malnourished, neglected, and sick with non stop diarrhea since I received him back.

    DO NOT BRING YOUR DOGS HERE for board and training! I hate writing these but if I can help someone else save their dogs then I will because I actually care about their well beings. They will Neglect your dogs, they Won't train your dogs, your dogs will come back to you worst than you left them, they will have urine burns and rashes on them look uncared for when you get them back, they will blame you for your dogs behaving the way they are, and they will try to push that they care about your dogs and give you discounted prices only to tell you that you owe way more even with written proof of what they originally said. They are unprofessional and unnecessarily confrontational when you ask for their training progress notes and progress videos , and they won't provide progress videos when requested after stating they have a lot. I love my dogs and I trusted them to rehabilitate their bad behaviors and to help lead a better life but instead it furthered their traumas and reactivity. It's not worth it!

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    Devon M.

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