The husband-wife doctors are lovely, lovely people but the front desk not so much. I received no…read moreresponse from the following sent on February 27, 2025, so after much research, we joined the practice of Dr. Elizabeth Weaver in Herndon. Outstanding front desk staff. Dear Dr. Mir and Dr. Zahir, Dr. Mir, thank you for the time yesterday to discuss x's Vitamin D levels, and a few front office concerns. I totally get that there is a demanding job to be done for so many patients, but I wanted to share my experiences shown in the attached of phone calls diverted to text and DAYS to respond where often I'd have to choose between calling again or texting again ... or just moving on with my life to figure my question out for myself, managing two littles, a household, work, teaching, volunteering, etc. I was so sick in September and am deeply grateful for Dr. Zahir's immediate diagnosis of pneumonia, but I had a follow-on concern regarding a prolonged roller-coaster fever that wouldn't break for several days. It was FRUSTRATING to call, get diverted to text then have the texts ignored for days. It was FRUSTRATING to not be able to have a simple question answered - should my daughter and I get our bloodwork taken first before having a follow-up regarding our Vitamin D levels? If yes, could someone submit bloodwork orders? Again, no one picked up the phone, my text was misunderstood, and it took far too much time for me to chase down an answer to this simple question. It was FRUSTRATING that our follow-up appointments were canceled. It was FRUSTRATING that it took so much time to find an alternate dates/times. It is FRUSTRATING to receive four texts in a week to confirm/check-in for any appointment. It was FRUSTRATING to pull my daughter out of class only to have the receptionist tell us not to come in because the appointment was scheduled as virtual. I had planned to be in person because I wanted to have her BP checked after she recently experienced super low BP from a serious flu. It was FRUSTRATING to have her later in our conversation say, "Well, you can come in if you'd like." Because the appointments were now pushed back to 3:15 and 3:30, I would have been late to pick up my son at his school just down the street from your office as I had originally planned. It was FRUSTRATING to receive a demand call ten minutes before our follow-up appointment on February 27, shaking me down for payment after the FIRST AND ONLY bill was emailed on February 11 that, if not paid, we could not keep the appointment with you. It was FRUSTRATING that she didn't explain upfront: x amount is for x service on x date for x person. She whizzed through the balance due without explaining these details until I finally said, "Hold on. Why haven't I received a bill until now for appointments in September and October?" to which the response was, "We emailed you a bill on February 11." It was FRUSTRATING that I have concerns about my own health but didn't have time (or demeanor) to have a focused conversation with you yesterday. Hopefully I'll find time soon to go through the process of calling, texting, waiting then needless back and forth to set an appointment. May I respectfully suggest going through patients' calls and texts, observe how patients are treated, and perhaps it will become apparent that simply picking up the phone to talk with patients, not forcing patients to text their concerns, clearly responding to them within a reasonable time frame, and, most of all, have a CARING attitude will make a significant difference. As healers, you and your husband know as Maya Angelou said, Patients "will forget what you said, people will forget what you did, but they will never forget how you made them feel."

Can't speak more highly of my first time here seeing Dr. Zahir!…read more I needed to find a new primary care doctor and called the office after reading great reviews. I was able to get an appointment for a standard physical the very next day! I was delighted that they took me back ON TIME, moved through standard take-in procedures in a timely fashion, and I had a great visit with Dr. Zahir. I can tell already why he makes lists of "the greatest" in the region. Other pluses? Super easy parking and on-site bloodwork! All the staff were also very friendly and professional. I'm already so glad I chose this practice.

Huge waste of time. Lost my test results. I called weekly and staff told me it took weeks to…read morereturn a test that took 7 days. $$$$$$ The right hand doesnt know what the left is doing. Awful experience. Dr Kaplan was great back in the 90's when it was him. Not the case anymore

I spent thousands of dollars here for very little help, and doc said my previous prescription…read moreshould have been fine even though it caused incredible harm to me. Weird. They charge by the minute. It's definitely not worth the money.

This is a Direct Primary Care practice, in which you pay a monthly fee for unlimited primary care…read more And even though I have excellent medical coverage, the expense is well worth it. In addition to 30-minute appointments, you get 24-hour access to your physician and, for an extra fee, house calls. Dr. Dappen and Dr. Bansal are both intelligent, caring, empathetic and skilled. In addition, because you see a physician, not an NP, a lot of stuff that would normally be referred out to specialists can be handled in-house. And both doctors are excellent sources of information for medically complex patients, like my spouse. Office staff is wonderful, and I just cannot say enough good things about this practice.

Dr Bansal has been my physician for several years. He is very knowledgeable and caring…read more Importantly, he communicates very well, always explaining conditions and treatment options with an open and honest discussion. I highly recommend him to anyone seeking a practitioner that truly takes a deep interest in your care.

Super convenient location, caring staff, very thorough renal care. Dr. Sothinathan is doing my…read morefollow up as a living kidney donor and been great.

Very irresponsible people. Do not use these doctors. They cancel appointments as they wish and…read moretry to reschedule you for three to four months later. They have no respect or consideration for patients.

As a Lyme literate functional medicine doctor, Dr. Malik is very knowledgeable and experienced and…read moredives deep into root cause medicine. I had seen 9 doctors/specialists with no diagnosis, and she was able to run tests and find out the cause of my mysterious symptoms. She takes a holistic approach, emphasizing changing your eating, getting enough sleep, movement, reducing stress and using various modalities to treat. I appreciate her ability to prescribe regular medicines as well as treat with 3rd party researched supplements and herbs. Although it's all an out-of-pocket expense and treatment takes awhile, I have finally been able to feel better and get my life back. The office is very clean, mold free, and relaxing too. Thank you!

2 stars bc they are polite and professional . Less 3 bc…read morethey talked me into endless, futile blood tests as well as prescribed several " medications" that landed me in the ER. Go somewhere else esp if you have any health issues or allergies. Mystery pills they prescribe i don't approve of at all. Waste of money and energy and ended up bed ridden for 2.5 months due to several adverse reactions to their " treatments. " Too much to get into but in brief the pills interfered with medications I take to live and function, this is most recent. Last year anaphylaxis twice from the random stuff taken. If I had the energy and time ( which I've lost due to their practice) - I'd possibly bring a suit for malpractice. Fortunately for them, I was robbed of both. Just to note I take full responsibility for agreeing to take stuff the company wasn't even sure of the effects or ingredients . This being said, after the first reaction i agreed to substitute something else, same issue. This is after telling the practice my health issues , meds I have to take to stay alive, and endless allergies. At one appointment the physician was not aware a suggestion she made contained a certain ingredient. That's malpractice at worst , or simple ineptitude at best. Footnote- I take responsibility for continuing to try different drugs despite the doctors several mistakes. ( they were aware of what I could/couldn't do and the medications I have to take to stay alive. I figured I'm already in maybe see where this goes, huge mistake. ) Several times. Then at one appointment made a suggestion I had to correct. ( that enzyme landed me in the hospital last year. I looked your suggestion up it's almost identical ). " oh yeah" If that's not incompetence the patient knows more than the physician I don't know what is. They couldn't bother? Or are merely incapable? Who knows.

No patient follow up. Repeated promises from the office manager that the Dr. would call back were…read morebroken, and its been over a week. I know these surgeons have busy schedules, but this is ridiculous. In pain, and have no other option but to seek care elsewhere. I expected better from OrthoVirginia.

Dr. Johnathan Bernard provided excellent care. He ordered x-rays, and after they were taken…read morein-house, he reviewed them with me in great detail. He was a kind, professional, and detail-oriented provider. After explaining what he saw, he described the next steps and what I could expect in terms of additional testing and treatment for the issue. I would absolutely recommend this practice, and Dr. Bernard for any orthopedic needs!

THIS IS NOT CONCIERGE SERVICE…read more Dr. Mathur blew me off when I returned from overseas after 2 weeks in hospital. I was in a London hospital for about 2 weeks. During this 2 weeks I sent doctor Mathur emails to keep her updated so, I could be treated immediately when I returned. So, Dr,. Mathur took off January 29 and is never in the office on Mondays and works only a half a day on Fridays. I limped home and arrived in the United States on January 28, 2026, and On January 29, 2026, Dr. Mathur informed me that she taking the day off on January 30. Yes, she really did. After 2 weeks of emails she tells me the day before I needed to see her, that she was taking the day off. For the second time during my short concierge period, she referred me to another doctor. Unprofessional and lack of concern for my well-being. I canceled my agreement with the office.

Dr Vallone is the best doctor I have ever dealt with. He is extremely knowledgeable and a great…read morelistener. He always takes enough time to understand my issues and concern, and lays out the next steps in treatment logically and thoroughly

I can't say enough about my positive experience under the care of Dr. Matthew Buchanan at Nirschl…read moreOrthopaedic Center. After months of ankle and foot pain, my PT referred me to Dr. Buchanan and after the first visit, I knew I was on the right path to healing. He was very pleasant and patient with all my questions and concerns and clearly explained what was going on with my foot. I had ankle ligament reconstruction a year ago and my foot is now better than ever. The office was great to work with on scheduling appointments, the PA Jessica was fabulous, and the surgery was very straightforward. One thing I really liked was the detailed instructions for pre and post surgical care. This established realistic expectations for my recovery and something I could refer back to when needed. They are a very caring and helpful group of people and I will continue to use them for my joint care.

Was in pain and told to get an MRI, which I did. Pain worsened and my leg went numb (MRI showed…read morebulging disc pressing nerve). I was in debilitating pain and they didn't return phone calls for 2 days and I had to go to ER.