Next Step Dental

3.0 (2 reviews)

General Dentistry, Periodontists, Orthopedists

Closed • 10:00 am - 5:00 pm

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Services - Next Step Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Next Step Dental - General Dentistry Near Me - Durham, North Carolina

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Cheryl P.

8 months ago

I thought it was a god sent when I came across a ad from next step smiles that if I had a certain insurance I could get my medical pay for my implants for my $6350 deductible. It ended to be the worst experience of my existence. First of all I was coming from Pennsylvania and they were located in Palm Beach Gardens Florida. They never advise me. They also had an office in Jacksonville Florida, which would a shaved 4 1/2 hours off my driving time. I was finally able to get myself together to pay for a trip down there and we drove once I was down there and went to the appointment. I did feel somewhat positive. They did two appointments in one because of my traveling. then after that appointment, I would just have to wait for my approval from the insurance company. There was a zoom call. I was scheduled for to speak to a third-party doctor when I went to try to get on the Zoom call it would not connect me. I was up plenty early to do it because I did not want to miss it, but because I could not get on it because of an error of the the dental office. I got a call back from the dental office and they told me at that time they decided they were not gonna do my surgery because I missed that Zoom call, but it was their error. I asked him to kindly look into it because it was nothing I was doing wrong that I was not able to get in the call. So once I got on with that doctor, he was ready to hang up on me because he seemed like he was mad at me because I was not able to get on that call and he was said he was gonna hang up on me and I begged him not to. I finally got through the call and then a couple weeks later I got an approval from my insurance company. I had a $6350 deductible to pay when I spoke to the First coordinator with Next Step Smiles. They said this is something we can work with even if we can make payments. They told me that even the second coordinator told me this there was several coordinators that changed during this time so you had to end up speaking to somebody new so when it came down to schedule the surgery they told me they would not schedule the surgery until I sent the $6350. Unfortunately, I was in a car accident and I had so much cost of that so I had to delay my surgery and I only had for till October 15 for my pre-authorization. So I decided OK I was past the October 15 authorization. I decided I was going to go to My for 401(k) for a hardship to get the money for the deductible to have my teeth done. I call Next Step Smiles and I get the coordinator very rude to me and said I told you if you didn't get these surgeries done now you were not you were going to have to have more cost. She then told me I would not be able to get my insurance company to pay now because now the new year starting with them and they do not cover that procedure. I told her you are wrong. That's not correct. I hung up with her and I called my insurance company and they agreed with me she was wrong. All I can say at this point if you don't mind your dentist or their staff is rude and non-caring than this is a place to go how's that?! read more

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Chandra J.

Elite 26

349

1381

1908

3 years ago

Upon stepping into Next Step was amazed by the calmness of the waiting room. Decked out in purple with gray and brown accents it was one of the nicest waiting rooms I've been in. I was warmly greeted by the staff and let them know my medical records from my other dentist should be there. They were able to check this out and got me back to do some additional tests. Now, Dr. Chandra, yes, we share the same first name, was just as calm and friendly as the area surrounding her. She provided some great recommendations and was so kind. Dr. Chandra made me comfortable by taking her time and she was very professional. Also, she was very encouraging and kind about my next career steps. Honestly if I did not already have a dentist she would be my dentist! If you are looking for a new dentist make Next Step your first and only stop! read more

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More info about Next Step Dental

708 S Duke St
Durham, NC 27701
Directions
(984) 329-7358
Call Now
Visit Website
https://affordabledentistdurham.com

Hours

What time does Next Step Dental open?

Next Step Dental opens at 10:00 AM on Monday, Tuesday, Wednesday and Thursday.

What time does Next Step Dental close?

Next Step Dental closes at 7:00 PM on Monday, Tuesday and Wednesday.Next Step Dental closes at 5:00 PM on Thursday.Next Step Dental is closed on Friday, Saturday and Sunday.

Mon-Wed 10:00 AM - 7:00 PMThu 10:00 AM - 5:00 PMFri-Sun Closed

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Does Next Step Dental have free WiFi?

Yes, Next Step Dental has free WiFi.

From the Business

Specialties

Durham Dentist, Next Step Dental, is an experienced general dental practice with a focus on providing excellent personalized care to patients from the Durham area. We utilize modern technology and advanced techniques to ensure your treatment is efficient, effective, and comfortable. Our compassionate team are welcoming new patients to our convenient Durham dental office. Our dentistry services include: Preventive dentistry Restorative dentistry Cosmetic dentistry Children's dentistry Other dental services

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Explore benefits

William P Silver, MD

5.0

(1 review)

3.6 mi

Dr. Silver performed surgery on my knee several years ago... with excellent results. I was in and…read moreout of the operating room in quick fashion and experienced very little pain afterward. The torn meniscus was repaired and has never given me a bit of trouble since. I'm an active golfer and workout several times a week, including walking a couple miles each workout. Before the operation I couldn't even walk without severe pain. I owe it all to the competence of Dr. Silver. Thank you Dr. Silver.

EmergeOrtho

2.4

(86 reviews)

3.6 mi

my PT Therapist is always on time and does a great job. She listens to her patients and make them…read morefeel important. The check in staff is always welcoming as well. Thank you

I was experiencing back pain, EmergeOrtho worked me in, ordered an MRI, and I had an ESI all in one…read moreday. They are compassionate providers and care about patients. Thank you, EO - Dr. Musante, Dr. Mali, Megan Dice, and all the MRI staff. You are very much professionals and appreciated for what you do.

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Courtesy of Triangle Orthopaedic

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Duke Orthopaedics

1.0

(1 review)

3.5 mi

What a HORRIBLE experience for my family at Duke Orthopedic Clinic in Durham!! My niece dislocated…read moreand fractured her elbow, and a STAT referral was sent to Duke Ortho for her to be seen by a Pediatric Orthopedist due to the possibility of needing surgery (a copy was given to my sister). After waiting 3 days to hear back, someone finally contacted my sister to let her know it would be December 1st before my niece could be seen!! My sister was called back today and informed that they could see her at 1:45. After pulling my niece out of school, and driving over an hour to get to the clinic in Durham, the lady who scheduled the appointment told my sister that they had scheduled it with the wrong doctor, that the Pediatric Orthopedist wasn't in today and that they couldn't see her :(!! Not only was the lady who scheduled the appointment wrong rude to them...So was her immediate supervisor!! They then sent my sister on a wild goose chase to find another orthopedic clinic that could see her today. Thankfully Triangle Orthopedic Specialists were able to see her this afternoon...So a HUGE THANK YOU to them for working her in. Duke Healthcare should be ASHAMED...The way this has all been handled on their end has been totally UNACCEPTABLE...And you have definitely lost our business!!

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Derian T Craig MD

5.0

(1 review)

3.9 mi

Dr T Graig Derian is the best of the best.My daughter seen him one month ago and had surgery the…read morefollowing Friday of her appt with a impressive herniated disc.Let me just say he fixed her she does not have to take any pain meds at all it was immediate relief from before her surgery.This was in April 23.I recommended him as he did a back fusion on me back in 2007.I could hardly walk and had to eat pain killers to get thru the day before my surgery which he did the same Week on a Friday of my visit.I stayed 3 nights in hospital and went home and did great.I did so good I over done it and had messed it up myself bc I thought wow I feel great well I had to have it again in 6 months bc I was head strong and said wow I can get back to what I was doing before.Wring but this fine Dr redid it and this time I went by his instructions to a T and I never pulled that special made back brace off except for showers..It became a part of me.I did great again but made my mind up this brace is going to stay on I did great and he even told me about 6 months after that I could stop wearing it but I wore it another 3 months to be on the safe side bc I thought I was super woman.This Dr has the best bedside manner and he took his time to explain everything to me in depth on each visit.I couldn't walk when I firat visited his office.If it hadn't been for him and his awesome knowledge I have no ideal where I would be today.My husband recently hurt his back and we just seen Dr Derian 2 weeks ago.He is still doing as good as he was years ago taking time with each patient and I just love his bedside manner and his treatment plans for my hubby.My husband said out of the 4 surgeons he has seen for his back he has never seen any Dr that has the knowledge and manner of Dr Derian.We fill very satisfied that we finally got to see him and get his expert opinion of what treatment plan we should be on.I recommend this Dr for anyone with low back issues for he is the best in the busines.Always great outcomes from Dr Derian great work and his manner and details of explaining every detail professionalLu.He is not a Dr that says yes u have this and we gotta do this and send u on ur way.He shows u explains it draws it on paper for you.I will always go to him for any of my low back issues I wish he could also be a neck surgeon but he isn't.I relate this Dr a 10 of 10.Well worth the visit and outcomes of his work.Check him out u will not regret ur viait with him,and his staff is awesome also just as he is...

North Carolina Orthopaedic Clinic

3.2

(9 reviews)

5.0 mi

Dr Hallows..."Not sure what your severe pain is about. Sorry I can't help you. Call back in 6…read moremonths if it still bothers you. Bye"..... This was said to my face. I went in in pain and after a number of months I had to use a rollator. Since he THOUGHT?? I wasn't a surgery candidate he was not interested. Refused referrals to another doc that might figure out the issue just a "byeeeeee". Update: it was a necessary hip replacement as I originally thought. I sure hope this dude doesn't have a mother a wife or a child. He'd kill them. Loser loser

I just recently had my toenail cut for ingrowns and it went good they did a great job. Doctor was…read moreawsome he was knowledgeable and on point when he numbed me thank yall for your help

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The Wellness Station

5.0

(8 reviews)

1.3 mi

I was so glad that my physiatrist Dr Tawney referred me to Paul McAndrew for Feldenkrais therapy at…read moreWellness Station several years ago. I have now been seeing Paul for my back and hip pains for many years. I appreciate his thoughtful analysis of my situation and his personalized formulation of exercises to alleviate my pains. He has helped me understand the science behind Feldenkrais and the interplay of my skeleton, nerves, and muscles. Part of the therapy is developing a kinesthetic sense/body awareness so that you can compare movements on one side of your body versus the other side. Paul is expert in directing your attention and asking the right questions. As Paul is also a licensed physical therapist, my appointments are partially covered by Medicare and my secondary health insurance. My sessions at the moment are via video telemedicine and they have been an excellent resource for care in my home. Paul's experienced eye catches movement disfunction. Recently he asked me to direct my computer's camera to an area where I could walk. He watched. And I returned to converse with him via my computer screen. He said, "I'm going to show you an exaggerated version of how I saw you walk." He proceeded to walk with a distinctly hunched over old-person's walk, and then he said, "I could see you beginning to walk like this, so let me show you exercises you can do to counteract this tendency you are developing." I don't want to move with pain, or walk like an old person. I rely on Paul to make this possible.

A wonderfully healing space in the heart of Durham. I have experienced Lorraine's Aerial Yoga…read moreclasses and she expertly blends Feldenkrais movement methodology with the support of aerial wills. At the end of class we cocoon ourselves in the aerial fabric with optional aromatherapy. An experience not to be missed!

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Advance Physical Therapy

4.3

(12 reviews)

7.3 mi

I really like APT both for their physical therapists and their pilates classes! This is a great…read moreplace to come if you've had little success with other therapy, as they take an overall look at postural restoration. I recently tried Beth's pilates class a few weeks ago, and felt safe, yet challenging. As for PT, Molly is an awesome physical therapist, and knows a lot about spine health. I've heard numerous success stories and highly recommend them!

Absolutely life changing. I have been in physio most of my life and never had such a skilled team…read more Jean is absolutely brillant and Molly is fabulous. I cannot recommend enough. I think everyone could benefit from this and especially people with EDS or connective tissue laxity After decades of self help, meditation and every modality you can think of I learned that my posture was what was holding my nervous system stuck in old patterns.

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Carolina Foot and Ankle Health Center

4.7

(3 reviews)

2.8 mi

The in person experience was very good. Dr. Brown removed a toenail for me, explained care…read moreinstructions, pain medications etc. The follow up (my questions and concerns) through email/messaging/portal over the next day or two did not go so well. My questions were not responded to at all. I had to reach out to a friend (former nurse) for advice that I promptly followed. The in person follow up a week and a half later was also very good in talking about continued care and expectations for when the toenail would grow back.

Excellent care. Follow ups with diabetic foot problem. Dr Brown and staff are wonderfull…read more Stay in touch, thru all test and care. Excellent care. Thank you.

Central Carolina Foot And Ankle

3.3

(14 reviews)

2.8 mi

Dr. MELISSA HILL! I can't speak to the other doctors at this location, but I've seen her 3x and…read moreshe's FABULOUS. I really USE Yelp reviews and read them carefully because I really want to know WHY you like a doctor (it is just cuz you think he has "dreamy blue eyes" or is it more?) SO...HERE'S WHY I LIKE DR HILL: 1. I'm 67, fit, active -- walker, runner (not "serious" -- walk/run 2-3 miles 4-6x a week -- swimmer in summer and Fuel Fitness). I have hard plastic orthotics that I've worn for THIRTY YEARS. I assumed, when I first visited Dr. Hill, that my feet have changed over the past 30 (!) years and the orthotics would need to be replaced (not cheap, totally necessary). In other words, 30-yr old orthotics were an engraved invitation to "sell me" new orthotics. Dr. Hill held them to the bottom of my feet and said "well, these still look fine..." I'm not an untrusting person -- but THAT inspired trust! 2. She is a real "problem solver." She doesn't just reach up to her mental shelf and pull off a pre-formulated answer. She really listens and THINKS. And she's very clear, plain-spoken and practical. I have spent $2500 out of pocket (after insurance payments) trying to find out what is causing pain in my right ankle and base of my toes on right foot. 3 x-rays. 3 visits to EmergeOrtho (I could write an essay -- but let me just say I will NEVER EVER return to them -- waste of money. One doctor would contradict the next!) Visited Duke Sports -- and 3 Physical Therapy visits, who said it was tendonitis and only PT exercises would help, over a long time. Exercises DID seem to help -- but still definitely "something not right" and I've been scared to run and scared to do a lot of walking for fear I might cause some kind of real damage. 3. Dr. Hill heard my tale...took xrays. Said "I think what's going on here is complex." Said legs are likely aching due to: 1. my venous insufficiency (wear those compressions socks!). 2. Looks like I don't put the normal amount of pressure on my big toe -- causing the 2 next to it to be bearing more -- getting sore. 3. The two toes next to my big toe slant a bit towards the bit toe. Narrows the gap between the bones on both those toes, possibly somewhat pinching all the things that run between those bones. Said the hard plastic orthotics can sometimes cause an issue -- so go to a store and buy some insoles with heel cups (those were $10 -- so NOT a huge expense). Said to be better about wearing compression sock. When I said "so...why does the middle toe on my right foot stick up like that when I try to curl my toes? Still doing that after a year -- what's causing it?" She said "I have no idea. See? No b.s. -- Just one more reason why I like her. :-)

Dr Hill permanently ruined my toenails with a simple ingrown toenail procedure. When I went to a…read moredifferent podiatrist to have him fix what she had done, he said she used a technique from the fifties on my toes. On top of that, she did the procedure to both toenails, even though only one needed the work. Why? Perhaps because she is a sadist. That was the vibe I was getting. Incredibly rude, dedicated to my pain. She shouldn't be a doctor.

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Dr. Sotelo

Avance Care Durham

4.4

(19 reviews)

3.6 mi

I have been with Avance for several years. My NP Mary Holmes is excellent. She listens to me, and…read morerespects my choices, and I never feel rushed. The practice is responsive, and the staff friendly and professional.

Nice practice. Great patient care. Recommend. Excellent staff. Nice setting. Easy to make…read moreappointments

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