Overall rating for BKC = "F" - "Designer" (Gavy) = "F-"…read more - Resolving our huge list of issues/problems (Gavy, Heather, Paul) = "D-" - Showroom = "C+" - Installer/repairs (Brian, John) = "B" - Delivery = "C" We engaged BKC primarily because they represented the line/manufacturer of the cabinets we wanted for our complete kitchen remodel (Eclipse). We were assigned a designer, Gavy, to create a rather simple cabinet layout design for our pretty straight-forward kitchen. Most new cabinetry was nearly the same or very similar to our existing layout. But Gavy got many things wrong from the first iteration (for example, we all discussed and agreed in our initial meeting that we'd add a small island to our kitchen, that we all accepted the minimal clearances, and that we all agreed adding a peninsula of any kind would not work; the first layout design had a peninsula!). We found Gavy to have limited or no knowledge of design principles to help guide aesthetic decisions, and we ended up specifying our own details for what to include in the layout design and details for the cabinetry choices. Gavy proved to be a salesperson with some training on the layout cad software rather than an actual "designer". We chose our own installer, mainly because after our cabinets were ordered, we had lost trust in BKC. During installation, several serious layout design errors were found and we began multiple rounds of getting BKC to correct these problems, leaving us with a partially-completed kitchen for months. Errors included lack of needed clearance for the built-in freezer/fridge unit and the adjacent microwave handle - the handle would have hit/dented the fridge door upon opening. Other cabinet bases were simply ordered incorrectly (some were also incorrectly manufactured by Eclipse). BKC did finally accept some responsibility for their errors as did (apparently) the cabinet manufacturer. This required endless emails and conference calls, culminating with working through all problems with the CEO/person in charge. Solutions took multiple rounds of ordering cabinet replacements (including entire cabinet boxes worth thousands), multiple installation sessions and overall delays of several months. BKC did work with us through the bitter end of getting almost everything acceptably done. It was painful. It was extremely frustrating and disruptive. It was extremely disappointing. After spending around $50k, we would never recommend BKC for anything, ever, to anyone.

Pros.....Both the installer and service technician were knowledgeable, exceptionally skilled and…read moreprofessional. Cons......The designer was passive/aggressive, detached and disorganized.....which resulted in many, many weeks of delays. These delays came, from the designer, in the form of....poor/no communication; repeated cabinet drawing/rendering errors, scheduled installation changes [by her]; failure to order appropriate cabinet parts/materials. Other than the professionals who installed and serviced the cabinetry this was a long, painful and exhausting experience with BKC. For that reason I would highly recommend they be excluded as a cabinetry vendor option.

Refaced kitchen and bathroom cabinets, new countertops, and custom-built island, on wheels. Home…read moreImprovements of Colorado surpassed our expectations. 5 stars does not do them justice; I would give them 10 stars. The product, the workmanship, the installation, and the price; all excellent. Wife and I love the refacing and new doors and drawers.

I worked with Lori and Mark on my kitchen remodel and couldn't be more pleased with the cabinet…read morereface. What a difference it made to the overall look of the home! The process was simple. Lori was easy to work with and offered great advice on product choices. She steered me away from what I initially thought I'd like and we landed on a high quality door that "classed" up the kitchen. The installation process also went very smoothly. While it took quite a bit of time from start to finish (customization will do that), I am very pleased with the finished product and would recommend Home Improvements of Colorado over the big box store options.

It started out good with the estimate, then went downhill from there. Don't ask them for details,…read morethey don't like it. Simple things like: how long will the one room job take, what time does the crew start and finish, can you please put down a protective cover on the newly installed floors that are in the rest of the house). Also, none hardwood floors in the rest of the house are glued down, why are you gluing them (we installed the same hardwood in another room, so we know how to install, just want to know what and why they are suggesting glue and how they proceed). I indicated I was ready to hire. They tell me they are available one week then come back and say a different week. Then we I ask about it, they tell me they are having scheduling issues and are not available at all. Wow, don't waste my time and I won't waste yours. Jenee

I have just finished getting estimates from flooring professionals to have my kitchen floor…read morerefinished. I can't say enough good things about this team. Kelsey and Jason provided excellent customer service, very fast turnaround's on estimates and were Able to educate me about the process. I would highly recommend reaching out to this team if you were in need of such a service.

Had purchased a new replacement window and realized there was a two inch gash and chip in the lower…read moreframe. THe window company arranged for Repairs Unique to come repair it. They came out the next day and repaired it perfectly.

Service was excellent after repairing a window casing. Initial contact and scheduling was very…read moredifficult. Almost went somewhere else because it felt like I was begging them for business but they came through.

These guys were a joy to work with and I love my kitchen more than anything. They're very busy so…read moreexpect a wait in terms of scheduling, but it'll be worth it in the end. Thanks Joe, Mike & team for building us the most beautiful kitchen!

If there were more than 5 stars, I would select them. I can't start to express from start to…read morefinish the pleasure of working with Joe, Mike and family. They are just the dearest nicest people. Any questions were quickly responded to. The workmanship alone was far above my expectations. The refaced cabinets and new cabinets are the highest quality achievable. Everything was handled in a very professional, courteous manner. I would highly recommend them. The look and quality is something you would expect to pay much much for. I'm forever grateful for the beautiful kitchen transformation.

Mark came to our house for a warranty issue on cabinets that Alpha Cabinetry ordered and installed…read more The paint had bubbled and was flaking off one cabinet in a guest bathroom. He said he would talk to his rep from the cabinet company and let us know our options. We waited several months and tried to contact Mark to follow-up. He never called us back. He finally answered when my husband called and said he had not talked to the cabinet company yet. At this point we had waited five months. Why come to our house to see the problem, get our hopes up and leave us waiting? I would prefer a direct response if he was too busy or did not want to do the job so we could move on. I finally sent an email directly to the cabinet company. They honored their warranty and sent us new cabinet fronts. It was pretty simple!! I called Mark again to let him know I had success with the cabinet company and to see if he would like to do the install. Still no call back... It's very confusing since Alpha Cabinetry did ALL the cabinets in our 6,600 square foot home. Are they worried about the integrity of the product they supplied or just terrible at communication and time management? If I ran my business like this, I'd be out of business!!

Paul and his crew were fantastic. From the beginning, when…read morethe tile company misplaced and forgot to put in our special order, Paul was able to put pressure on them in order to meet our deadline. The workers in our home were as quiet and respectful as possible, and cleaned up at the end of every day. The skill set was exceptional as I had requested intricate borders and cut outs on our flooring that required careful measurements and cutting, all executed beautifully. Communicative, they showed up on time every day and let me know if they were running late ( once). And our bathroom remodel was above and beyond our expectations. Professional and able in every way, highly recommend.

We needed to replace the wrought iron rails on our existing staircase, because some were loose and…read moresome were damaged or bent. Majestic Rails was extremely responsive and conducted a zoom call to find out how they could thoroughly meet our needs. They answered all of my questions and explored options collaboratively. The price was very reasonable, and they were able to do the work quickly and with minimal fuss. The end result is a much cleaned up version of what we had, and everything is tight and secure. They were very respectful of the property, and dealing with them was super easy! I would definitely use them for future projects!

Can't remember who did our staircase in 2013 but they really did an excellent job and bailed us out…read moreof a mess from Randall Ferguson owner of Rail Benders who took over $2100 in deposit and never showed up to do the work. Majestic stepped in and did the job of installing iron balusters, oak rail and posts. It was an exceptional job that was extremely well done.

Thank you so much Michael for doing such an awesome job on my kitchen cabinets!!!! The quality is…read moreoutstanding. I get so many compliments when people come over. Michael is a true artist and very professional. He was very nice to work with and made this process seamless. I will hire him again shortly to do my bathrooms and office space. You rock Michael!!!

Things my husband has had to repair in our brand new cabinetry include the vent hood, one cabinets…read morehinges, our bathroom door push to open feature and a couple other push to open features. Poor quality: a set of window doors three creeks made for us my contractor called a "fifth graders art project" as staples, nails and hot glue were all clearly visible on the backsides. Quoted 4-6 weeks, the project was actually never fully completed but at 14 weeks we went with someone else to fix his mistakes. When mistakes are made, and many were made, owner Michael Ginzel will do anything to avoid liability including just flat out lying and inventing stories to push liability elsewhere. In my case, he said other people threw out imaginary paint he claims to-but never actually did-leave in my house. Even if he isn't lying about this imaginary paint-it was no ordinary paint-it was highly toxic, carcinogenic paint that is too "volatile" to even use on site (his words) and comes with a list of health concerns he emails me, infertility as well. It needs to be in a special storage container for this reason as well, not just under my sink-but-it was a flat out lie. He claims to have left this paint in my sink basin where my toddler could easily reach it, so even his lies are huge mistakes. Scratches were created-perhaps even by his own company moving the doors but he claims other on site workers created them to avoid liability-and his finisher then used the wrong paint to try and fix them which had the wrong color and sheen (which led to the imaginary thrown out paint/avoiding liability story). Using the wrong paint made the imperfections ten times worse than just leaving them alone would have. Then, he wanted more money to fix these imperfections that his own worker Andrew admitted were in his words-"pretty crappy." Over promised, under delivered in every way and every day my husband is fixing something that falls apart. Every mistake made he wanted more money to fix. Screwed up my garden window-he suggested getting a new window to fix the problem. So we decided to get a new window but oh! That will still be a couple thousand extra actually even with the new window. Completely messed up the design of my island cabinets that I never approved the design of because he failed to get confirmation on them from me-he also did not give me a sample door of these to ok before creating-and gave me no rebate on them nor did he fix them so now I just have to live with cabinets I never designed or wanted for my island. If you hire 3 creeks, you'll either be left living with his mistakes, paying him for them or paying someone else for them and you'll be waiting around a long time to do it while Michael legit gaslights you.