They are great ,they have great service and are highly recommend prices are low/midrange…read moreaffordable. They are also very helpful at the last minute which is why i had to use them because of another car company failure

The whole deal was a pain. I had a scheduled rental car at my body shop. The day of the appointment…read moreI had to wait 45 minutes simply because they were understaffed. I was put on the spot about making a decision on insurance and with a "better be safe than sorry" I agreed to pay for 9 days. My car was not ready after those 9 days and nobody called me to inform me that even I signed and paid which means agreed to 9 date of insurance, I would continued to be charged for insurance - even i obviously now didn't consent to the optional insurance. I had to find out myself to which I was then told I had to come in in person to get a new contract. After the rental car was returned I was then charged for toll by plate even I had a Sunpass the whole time. A few days later I also was charged for the extra days of insurance I never asked for and it was kept in the dark about because that seems the trick, "keep quiet and let's secretly make the customer be forced to pay". As I had a new credit card by then they refused to take a payment over the phone and told me once again to come in. I was then told that it I wouldn't come in asap I was going to be taken to collections. So basically nobody was in any rush to ever tell me I was continued to be charged but they were quickly to tell me I would be taken to collections if I didn't pay asap. I don't live close by any location so nobody here thinking about the time and cost of all this nonsense. EDIT: I have to add another gangster move by them. I contacted them I had a Sunpass so the toll charges are incorrect, however days after this still went ahead and charged my card!!! REPORTING TO BBB AND CONSUMER PROTECTION, these are ruthless activities!! Be careful!

Thank you Juice (employee) for your hard work and dedication. First time around you set me up in a…read moregreat vehicle- The Audi. Then for my birthday you set me up with a monster of a car- The Durango. Each time I show up you greet me with a hello and my name. Thanks for remembering me and getting me in and out. I have to note the times I had to and switched cars after I signed for one, I changed my mind and Juice did NOT AT ALL slip a beat and responded with the help I needed to get the rental. Trust me! If there is a car not available, they will take care of you! 5/5

Ty and his manager Emily, provided white glove service, they did have the right car for me and…read moreensured that it was clean, gassed up and reviewed the vehicle for any prior damages. When we returned the vehicle, it was a quick and efficient return. With service like they provided, I will always rent using Enterprise. The one time I rented through Avis, they stole literally stole gas from me after giving me an empty car and reneging on a promise to compensate me for the gas when I returned the full car I am still contemplating going to small claims court about that. I am recommending Enterprise to all family and friends; and warning them to stay away from Avis.

my reservation is for next week. I have a simple question. the first time I called I was placed on…read morehold and had to hang up after 16 minutes. i called back at 4:11pm, it is now 5:07. I AM STILL ON HOLD!! decided to leave a review after checking the hours for this location to be sure they hadn't closed. supposedly open until 6:00. Terrible service. I'm going to cancel the reservation, clearly they don't want my business. 5:15, on hold for more than an entire hour.

Priceline and Dollar have NO CUSTOMER SERVICE!!!!…read moreOn Jan 17th-2021 I booked car for a girls trip! When We arrived at the shady hotel ( wasnt expecting this) and finally found the small corner desk with a tiny sign after asking people where it was ( they were travel event people)! There was NO ONE THERE and after reading a sign that was on the desk said to call a number as where I was closed until Feb 23rd?? WHAT??? Here we were no car and no one to help! I call dollar they said someone should be there until 5 pm ( We arrived at 3:45) Then when I called Priceline they said the desk is open until 24 hours!! But if you go to the hotels site says its only open until 2:00 WHAT THE HELL???? YOU PRICELINE BOOKED ME WITH A PLACE THAT IS 1. A shit hole 2. No one is there after 2:00pm and 3. You owe me a car for free or can reimburse me for $400.00 what I had to pay via TURO rental because that was all that was open and left! I called price-line- talked with a supervisor and to bad so sad!! Confirmation number is J64442079F1 DOLLAR CAR RENTAL AND PRICELINE DO NOT CARE ABOUT ANYONE, THEY JUST WANT YOUR $$$$$$ Update dollar says the place was closed!!!!

I came to Melbourne in need of a car. Dollar Rental met my needs with a reasonable price . The…read morerental agent could not have been more helpful. Where the issues came in was when I needed to rent the car for one more day. I called corporate and was told they could not assist me. I was given a # to call at the Melbourne airport. I called 3 times in 4 hours immediate voicemail asking my name and number for a supposedly prompt return phone call. IT NEVER CAME ! I called corporate again ....again they could not help BUT did call Melbourne Airport where someone answered for her. When I spoke to the man he said he was too busy to answer the phone. I find it hard to believe for 4 hours he was too busy. He should be fired ....not an asset to Dollar Rental. Then when I wanted to add 1 more day the price increased to $46.00. Alas I learned my lesson like many before me. DO NOT RENT FROM DOLLAR.

Excellent service, cars in top condition, super clean, and direct contact with the owner! Thank you!read more

We were staying on Disney Property and took a Uber here. It's only a few minute ride, a freeway…read moreexit down from where we were staying so there was no way to walk here. We booked our rental online about a week before traveling. The in person check in process was a breeze. It only took around 15 minutes in and out. They have a clean bathroom. The parking lot is pretty small and they told us which rental spot to find our car in and it was there and ready for us. They gave us a free upgrade or they just have larger SUVs then they do in CA. The SUV was very clean and was a smooth ride. We opted out of their insurance as we called our Insurance company and they will cover it for us. We returned the car to the Tampa Airport and that was a smooth return.

Enterprise shuttle picked us up from Disney world resort. The rental process took a few minutes…read moresince 3 rentals in the same location and computers were down. Staff was friendly. Returned our vehicle to Tampa airport. Amaury and his manager were wonderful assisting us with a minor issue with the vehicle. Thank you so much.

Great Customer Service. Luz was great and the owner as well. Very straight forward people and…read morehonest! Thanks for everything.

Horrible rental car company. Avoid them at all cost! They're supervisor told me they're in the…read morebusiness of reserving rates, not vehicles. I was told that I would be getting a refund after they gave me unsafe. Lo and behold they ghosted me! Completely unprofessional company, untrustworthy employees. The ONLY good person was Luz working the counter at this location. Oh, also find it funny that they delete your negative comments off of social media (even though their "supervisor" said go ahead and blast me.

The people at this location are great. But the Company as a whole is terrible. I rented a car for 4…read moredays because mine was down. The total for 4 days was $320.00, well the dealer got mine repaired quickly and I returned the car the next day, I was charged a $10 fee for an early return and $175 for one day rental! Thats insane. I explained the pricing issue to the company and they refused to give me the difference, so a $80 a day car magically turned into a $175 a day car. Beware of this company they will prey on the little people and use loopholes to boost their profits.

Decided at the last minute to rent an SUV for my family of 6 instead of Uber from Orlando to Tampa…read more The reviews were sketch but I had a great experience. Marisol was efficient and kind. The SUV wasn't ready but she offered a van, which worked out better for us anyway. No frills experience & was just what we needed to get us from point A to point B

Rented a car on 11/4, returned car on 11/6 around 4:25pm EST. Hertz rep wasn't at the counter, so…read morethe hotel concierge guy that was at the counter next to hertz said he would take my key and said he would return to the guy when he came back. We picked up our uber at 4:31pm EST and flew home to California that night. Fast forward to right now. I open up my email and it says I just returned the car TODAY in FT. MEYERS. And instead of a $122 bill I have a $341 bill!!! Conveniently this email was sent out when all offices everywhere are closed and there is no one I can speak to until morning. So either mr concierge guy took the car for a joy ride for a few days, they just gave my rental car back out and decided not to charge those people and charge me instead, or who knows wtf. If this is not handled in the morning I will be disputing the charges with my bank.

no social distancing 14 people inside this location, I think I caught co-vid here! don't go here,…read morethey think it's ok to treat people like cattle. manager Mark Furman was the worst employee I have ever came across he was rude to me being a senior citizen. he doesn't know how to do his job! I will never go there again.

This business is running a what appears to me to be a scam. I have seen other reviewers say the…read moresame thing. I received an email months after I return the car regarding a scrape to the tire and a little bit on the rim. You can barely see anything in the picture and they want $1500. That tire was perfectly fine when I brought it in and I don't think that they did anything to replace it.

Prior Customer: So I rented a car from Sixt in late January for pick up late February. My plans…read moresometimes change so I made sure I saw "Free Cancellation" on the website. Had to cancel just a few days later and got charged $100. I went back to the website and discovered that I missed the fine print. "Free Cancellation" was good for only 24 hours after booking. Okay, my mistake. I then deleted my account and the Sixt app. Enjoy that $100, Sixt! You'll never get another dime out of me.