Absolutely the worst experience I've ever had doing business with any rental car company. It's a flat out scam & these people should be put out of business. The cost was double the rate Travelocity showed. It took 49 minutes for a shuttle to show up at the airport. Avoid at all costs. read more

This company is a SCAM! STAY AWAY! They lure you in with low prices but when you pick up your car they tell you you have to pay either $60 or $90 per day for insurance. The $60 price is if you have your own insurance. This is on top of the price per day you accepted in the reservation. read more

I rented a car followingg an accident I had . When I arrived I was greeted by Pat who was juggling multiple customers as well as phone calls. Multiple customers returned their vehicles late , causing so wait of 45 min , but it wasn't the fault of the company or employees , but renters ... I returned my first rental and got a second. I forgot to return this car on time , Pat called to remind me of my reservation and I was able to extend it. I recommend this place due to the great location near parks , exceptional service , and great vehicles . read more

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This was by far the worst car rental experience I've ever had. It took an hour and a half to get from the Orlando airport to the car rental place and once I got there, I was told that I was late for my reservation. and I could no longer have the vehicle (SUV) that I rented, but I could have a much smaller vehicle or I could have a van for an additional Charge of $480!!! This happened after I watched them do the same exact thing to two other families but they offered the family before me the van for $200. When I said I was going to complain and post reviews they canceled my car and I had to get my family an Uber, This was the most blatant disregard for customer service that I've ever heard of. As a matter of fact, I think it's their business model to rip customers off; I would never ever recommend Nextcar!!! read more

Rental process was average. No one on line anyways. They charge your credit card $300.00 for the rental deposit, which is customary, promising they reimburse your card if no damages are found on the car. It's been two weeks and I'm still waiting for my deposit. I just filed a dispute for the charges with my credit card company and I'm filing a complain with FL's Attorney General. read more

Super fast check in and very affordable definitely recommend for families, wI'll becoming back!!

This is the worst car rental experience of my family. First, the price is tricky and we paid twice for the car rental, first time we paid $871 to Priceline which included both airline tickets and car rental for three people. However, when we went to the nextcar rental company to pick up the car, we were asked to pay an additional $605 for mandatory insurance and mandatory ezpass plus our prebooked car seat. It seems to us that our prepaid $871 through Priceline has nothing to do with the rental company and they just wanted to get as much as possible for the car. This happened to three other customers that stood in front of us in line and we heard them arguing with the agents for hours but failed. Then we realized it is a trick, the company just used Priceline or other websites as bait to attract tourists here and then as soon as tourists got here, they had no choice but to pay as much as the company wanted. Most customers were here visiting Disney on vacation like us and had no time or experience to fight for our rights. So we ended up paying double what we were supposed to pay for the car rental. Another friend rented a car through Costco and they paid 1/3 of what we paid for the car rental. Now we learned our lessons and will never rent a car from Priceline and Nextcar, or anything related, we will also warn other people and our friends not to use them too. Second, the car rental location is not in the airport, which is also unexpected. We booked a hotel near the airport, but then we need to take a shuttle for 30 minutes to pick up the car and then drove another 30 minutes back to the hotel. Third, the agents working there are low-efficiency, unfriendly, and unprofessional. I heard the lady arguing with a customer for almost one hour and the customer tried every way to solve his problem but the lady just said no. After the customer left, the lady just stayed at her desk without serving any customers who have been waiting in line for hours. Fourth, the car is in poor condition and the baby seat they gave us for the first time is not working at all, we wasted half an hour and couldn't install it before they gave us another one. We came from New York all the way to Orlando, and we spent hours traveling by flight and shuttle, then wasted another couple of hours to get the car at expensive prices, which really spoiled our first vacation day. We will share these awful experiences on every rental and traveling website so that other people will not be tricked like us. read more