I rented a storage unit in Kissimmee at a reasonable price and my rental experience was going ok…read moreuntil I looked at my bank account automatic withdrawal and saw that Extra Space raised my rent 100.00 with no notification or confirmation that it was ok to do so and this is after a short time of renting there which I think is a very unfair procedure or business tactic which made me want to give a lower number rating but the facility is clean and secure so I thought to be fair unfortunately all good/ decent things come to a end and I now have to look for another storage unit at different place other than Extra Space being that the rent is now too high after only a couple of months

I reserved a unit online and got here and they said unit has been rented. In a literal moment out…read moreof Seinfeld, I asked if they knew how reservations work? He said that I reserved the price not the unit. In which point I could only respond with no, I don't think you do. Glad they showed their true colors early.

Well I want to start by saying Thank you!!! to the great people at this location 1st and foremost…read moreDan "The Man" Medina is absolutely what you call A1 in Class, if there's a way to go about things dan has either mastered it or he's just that phenomenal, good hearted and that isn't something you see in the world we live in as much and as impactful as what dan does and what seems like will continually do because the effort doesn't go unnoticed. Word don't express what dan has done for me families and other people I'm aware of he's one of kind..Or he's just out here doing gods work. It's greatly and beyond appreciated how youve chosen to do the things you do and how you handle all your affairs. Let me not forget to mention Nina she's really a prime example of what you need on your team when people like Dan are out doing tremendous things for others and to sacrifice as well as what he does when Nina is there holding the fort down. It's great to see people like this taking this kind of pride and taking care of there customers. It makes me always appreciate the good people out there just wanting to go above and beyond because it builds more than just repeat business it builds relationship. I really appreciate you guys and to recommend people here is a no brainer how can you lose. 2months free Move in or out free truck!!!! The cleanliness of the building a also A1 Sidenote: if you do rent here please clean up after yourself there's no reason you should treat This place like trash just because you might have trash. Thanks again you guys are APPRECIATED!!!

fast services, staff members, they're not doing their job correctly.they're not cleaning the…read morestorage unit.bathrooms are dirty.no, toilet paper in the bathroom, roaches everywhere, the units staff members, they're not doing their job. they're just sitting there and getting paid and pretended they're doing their job, but they're letting people sleep in their units and be there all day two or nothing.and kicking the people out that have no reason doing anything wrong.