I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.

Called to get a quote for carpeting our stairs. Was told over the phone call that my small job…read more"wasn't worth their time." Their EXACT words. I was pretty insulted because it was rude AND just bad business practice. My husband is military, so for any other military families that ask, I definitely won't send them here. I went to Wertz Flooring and they not only quoted under what other places had, they gave us FREE samples that we used for exterior doorways AND they came the next day and installed it! Within 18 hours I had my stairs carpeted! Go to Wertz, they care and will take care of ALL your flooring needs. 40 years of business...they're obviously doing something right, and l can personally say l know they take care of their customers.

They did a great job replacing my carpet with hardwood floors and matched the floors to my…read moredownstairs. They came multiple times and were prompt and did a fantastic job! They have done floors for my sons home and refinished mine too! I am so glad I added hardwood upstairs this year ! R moorhead

Great company. Been dealing with them for years. They have great selections and installation…read more Couldn't be happier with their service.

Great place to find the perfect carpet/flooring. No…read morepressure; good selection; good price Ernie was excellent to deal with; helping us find the exact right carpet for our hall and bedrooms Along with, finding the perfect 'slight pattern' complimentary carpet for our stairway leading up to the hallway!!

Stopped in the showroom to see if they could help us with a kitchen remodel. Thomas hands is his…read morebusiness card and told us to email him to set up an appointment. Found that a little odd when I was standing in front of him. We did as he asked and emailed him. It took him two weeks to call back. He did apologize and we set up an appointment for him to come to look at our kitchen. I arranged my day to be home for the appointment. Guess what he never showed. Called 3 hours and twenty minutes after the appointment time stating he had a crazy day.... Seriously??? My day was rearranged for the appointment he made!!! Told him not interested in doing business with someone so unreliable.

The folks at Cabinet Crafters do great work; they give attention to detail, have always been…read moreprofessional, and are responsive to customers. We keep coming back to them because of the quality of the work. Their showroom provides great ideas for what is possible and for what can be customized to fit within one's own home. Highly recommended!

They did a repair on my old wood Venetian blind! Great service! I will call them again for…read moreadditional service.

We have used Mann-Kidwell for several projects over the years. The professionalism is unsurpassed…read more-- from the customer service at the shop, to measuring and installation, everyone is fantastic to work with. We've had window shades and plantation shutters installed, and some of the shutters are going on 20 years old. They look as good as the ones installed a few months ago!

I had a small project requesting to have a granite top and he listened and even suggested the…read morebacksplash. Now installed, it exceeded my expectations... beautiful work and craftsmanship! Thank you,Bruno and Staff!

Bruno and his staff are remarkable! It is stressful to redesign a kitchen, but Bruno made this…read moreprocess easily manageable, within my timeframe and budget. He also adapted to the changes I made with ease. Due to the beauty of his work and products, I have provided his name to numerous friends, but what is more amazing, is that contractors have requested his name, from plumbers, electricians and cabinet makers. I couldn't be more pleased with the work provided.

Contact Jessica received quotes, called numerous times , never heard back from them. Left several…read moremessages. No response and really disappointed to see this type of customer service they provided. I only gave them two stars because once I left a message on the phone concerning no one ever calling me back, I did get a call back but after that NO Response NO callback.

I contracted Colonial Granite to do my Kitchen countertop after going through several Granite…read morecompanies. I was impressed with how professional and smooth the process was but was more impressed with how efficient, professional and excellent the final work was. We normally dont do reviews but my wife and i decided to do this review because of the headache we went through before finally settling on Colonial Granite. There were several choices available and they offered a secondary site if we prefer even more choices. The installation crew were on-time, the finish work excellent and the cost was amongst the least we had out of about 8 offers. I will definitely recommend that you try them out if you need a counter top

We have used Antique Floors twice, once in 2014 and in 2023, and were very pleased both times with…read morethe quality and finish of our antique heart pine floors. Our house was built in 1905 and the bedroom floors had been covered with carpeting when we purchased our home. The floors were dry, had no finish on them, and were splattered with paint in may places. We figured that most companies wouldn't want to take on our floors because of their poor condition and not being experienced working with antique heart pine Mr. Moore brought our floors back to life, they look absolutely beautiful. We highly recommend Antique Floors; the price we were quoted in the contract was the price we paid. Susan and Dietmar Mossem

We had Daniel Moore of Antique Floors do our downstairs a year ago. I would never recommend him to…read moreanyone! He installed cracked floor boards, quite a few weren't even nailed on the joists, so they would literally bend if you stepped on them. He was terrible to work with and definitely overpriced. The only reason that our floor ended up decent at all was because we refused to pay him his last draw until ever single thing wrong was fixed to our satisfaction. Recently I found out that he picks up day workers as his labor instead of having an actual crew. He was a nightmare. Do not hire this man!!