They are a great local company. Carpet cuts has completed two jobs for me and I happy with both. They completed a carpet installation in 2014 and it still looks great. I just had a new kitchen floor installed ( the previous floor was installed in the 1970s ) and it looks fantastic. They are no drama contractors and never sneak in extra fees and costs outside of the original quote. I also appreciate their sales approach because there's no pressure and they want you to be happy with your choice. Their prices were also lower than Lowes! Support a local business with good ethics. I would also like to add they do a lot of work in the community. For great prices and service choose carpet cuts. read more

Great company. Been dealing with them for years. They have great selections and installation. Couldn't be happier with their service.

Great place to find the perfect carpet/flooring. No pressure; good selection; good price Ernie was excellent to deal with; helping us find the exact right carpet for our hall and bedrooms Along with, finding the perfect 'slight pattern' complimentary carpet for our stairway leading up to the hallway!! read more

We've used Carpet Cuts on multiple occasions over the last 15 years in 2 different homes for custom-sized area rugs, stair runners and whole room rugs. they've been easy to work with, affordable and timely. They are super knowledgeable and offer a great service in Richmond. Wouldn't go anywhere else! read more

Great carpet, great service and great prices. No pushy sales but staff is knowledgeable and will help you find the right carpet. Installers are excellent-showed up as scheduled, cleaned up as they went along and did a super job. We have several areas that require detail, upholstery work and they turned out great. If you think you will get a better deal at a big box store, you won't. The price at Carpet Cuts was very competitive but I think we got much more for our money. We'll be using Carpet Cuts for all our future carpet needs! read more

Excellent carpet at an unbeatable price! They have something to meet anyone's needs and vision. Ernie helped us find the perfect carpet for our growing family. It's gorgeous, and durable! Mike and Doug were so friendly and made the process far easier than I could have imagined. We plan on using them to replace carpet in the rest of the house in the future. Thanks guys!! read more

Wow, what a store. The owners Mike and Joan are so nice and boy do they know their carpet. My wife and I needed carpet for 2 of our rooms and Joan asked us so many questions to steer us in the right direction. She even talked us out of a more expensive piece! The price per square foot was about the same as the big box stores. Mike told us the installers would be at my home at 8:30 on Saturday morning and low and behold they were sitting in my driveway at 8:20 am ready to work. The installers were very friendly, they did a great job of moving some of our furniture and the installation was fast and flawless. We love our new carpet and can't recommend Carpet Cuts enough. read more

My first time dealing with this business was March and April 2021. I went to them upon the recommendation of a friend who is an interior designer, and they exceeded my expectations. Doug was great helping me choose carpet and communicating about price and installation date. The installation went smoothly and the result is a handsome look for a room that needed renewal. read more

These guys are the real deal. Customer service is A+ and they even helped steer me towards what worked best for what I wanted. The job they did for us involved removing old carpet and tack strips, binding a remnant, and re-carpeting a set of stairs. Everything looks amazing, they were in and out fast, and the project ended up being $200 less than the estimate they initially gave me. Couldn't recommend them more. read more

Although I wasn't familiar with this company, I thought I would include them in my carpet search. Doug was so responsive to all requests and quick to come out for measurements. No high pressure, no hidden fees, just honest and straight forward. I love my new carpet!! I highly recommend them for your flooring needs! read more

Found out about this store by word of mouth...and glad I did! They have rolls of carpet to choose from, but they can order too. There also is wide variety of vinyl. The service was knowledgeable and friendly. The installers were very fast, clean and polite. I am very happy with my new bedroom carpet!! read more

We had a great experience with Carpet Cuts! We were very satisfied with their price, service and installation. Highly recommend!

Mike and his crew have been excellent to our family. He means what he says. He gives a fair price and he delivers. I have now gotten multiple orders from him from full basement carpeting to small rug pad orders. Carpet Cuts is an excellent LOCAL business who values their customers. read more

Highly recommend these folks! Locally owned, long-time commitment to Richmond. Always very professional. They gave their own installers who are super skilled. We've had them do a basement stairway project for us and custom made bound area rugs. Best carpet experience I've had in 30 years in RVA. read more

Shopped around for carpet and they had the best pricing. They suggested a15ft carpet vs. seaming from a12ft roll to reduce wasted footage. Ernie was straight up to deal with, ordered the carpet and got things scheduled. The installers were on time, quick, efficient, neat, and polite. All in all, was a pleasant experience. I'll be back for future needs. read more

Awesome experience with Carpet Cuts, Doug, and his team! I had the absolute worst week of my life with all other home interior businesses I was working with. Thank goodness this business and these folks came shining through or I would have completely lost it. They did not pressure. They were helpful. They were straight-forward. They were professional. And they were on time. Doug was awesome to work with. The icing on the cake is that the carpet is fabulous! read more

Great service, great selection of carpets and very fast turnaround. I have purchased custom area rugs from Carpet Cuts for my art studio and our home - really very nice people to work with and are knowledgeable about their products. I have always used Carpet Cuts and their service comes with a "peace of mind" because they are local ~ really very nice people; friendly and no pressure. read more

I love these guys. They have installed carpet and vinyl tile in our kitchen. They are a local establishment that employs qualified people. They consistently have the best price and show up as scheduled. They are knowledgeable and have excellent advice but will execute your own plan without argument. They are constant professionals that make home renovation effortless. I only wish they offered more services like painting and countertops so I could work with them exclusively on all my home renovations. Until then, if you need carpet or luxury vinyl, this is Richmond's go-to. read more

Really good company. Mike and staff didn't pressure us, didn't try to upsell us, and explained things in ways we could understand. They went out of their way to meet our needs. read more

Had carpet installed by this company 5 years ago. Carpet is not holding up well. I have had them come back 3 times to stretch back into place. They keep telling me because I clean the carpets once per year. I have never had this issue before. Last time I had them out to stretch, they postponed on me twice, calling to reschedule hours after the appointment time. Very frustrating when you are taking time from work. read more

Horrible experience with Doug at Carpet Cuts. Awarded him a job to install $700.00 worth of carpet/padding in a bedroom at a rental condo 5 minutes from his shop. Asked him to pick up condo keys from my home office mailbox since he was doing the install first thing in the morning. My office is one block off the road he traveled to in order to reach the condo. When I called to confirm he completed the job and returned the keys he stated I could come to his shop to get them. He indicated he had already done me several favors by picking up the keys, cutting seam at his shop, having to go to the job twice to measure (first time key did not work), blah, blah, blah. I told him I didn't appreciate his tone, and would not use his services in the future. He indicated that was fine, and he didn't care. Then he called me back to say he was delivering the keys back to my mailbox, and proceeded to get snarly and argue with me! Very rude little man. Should have used Jeter's Carpet like we normally do for our rental portfolio. They are very accommodating and appreciative of the business. read more