I really wanted to love this shop based on their seemingly perfect 5-star rating. Service Advisor…read moreBrandon was excellent - professional, communicative, and the only reason this isn't a 1-star review. However, the pricing is simply "stratosphere" high. It eludes me how some comments indicate "fair pricing." I paid over $200 for a diagnostic ($80 for an initial inspection and an additional $119 for a cleanup/secondary inspection) just to identify an oil leak which was part of 4 additional leaks but the former was the lesser of the 4 evils. The issue turned out to be a bad Rear Main Seal which they came back at $4,300 based on 20.3 hours of labor. The explanation was that the engine and transmission both needed to be removed. After spending an afternoon consulting several other reputable shops, the highest quote I received was $2,750. Here's the kicker: On a hunch, I called a dealership to see how close they came to their price. How close? The dealership quoted me $2,901.05 out the door. By the way, all shops confirmed that a full "engine out" procedure is not the industry standard for this seal replacement. And even utilizing the latter method, the highest bid was for 16 hours. And yes, I shared with all shops and the dealership I called that my vehicle is AWD. Quotes for spark plugs ($450+) and O2 sensors ($1,100+) were equally jarring. While I understand shops have overhead, these prices felt like absolute highway robbery compared to market rates for the same OEM parts and repairs. I appreciated Brandon's transparency, communication, and calm demeanor, but I cannot reconcile the costs here. With these prices, I am honestly at a loss at their perfect 5-star reviews. I'll be taking my business elsewhere.

If you are looking for a good mechanic in the Olathe area definitely give them a visit. I recently…read moretook my 2009 Toyota Camry here for an oil change and vehicle inspection. They made the process incredibly easy didn't try to upsell or try to attach on any services that I needed. These guys are honest, professional, and do great work. They have specials for oil change and easily one of the most affordable places to go in Olathe.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

We've had service done on my 4-Runner and my Ram truck. They are very knowledgeable and friendly…read more Fair pricing and fast service. We won't take our vehicles anywhere else.​ Highly recommended!!!

Just don't do it. Go to any other shop. ANY OTHER SHOP. It's not the techs. Its the company. Don't…read morerisk being over charged for work the supervisors are rushing techs to complete fast and likely not done correctly. Just go somewhere else where its more affordable and the company cares about taking the time to do it right first time.

I had a great experience with Butler's from start to finish. The online appointment setter was…read moreflawless. Kimberly, at the front desk, received my truck and me warmly, took my info and truck issues diligently, and then Butler's gave me a ride back to my front door. The young man who drove me was a Veteran. All my interactions with service personnel went very well. Customer service was exceptional. The work on my truck appears to be well done. The leaks have been fixed. No issues now. Thank you for your professionalism and expediency, Butler's. Much appreciated. I'll be back for routine work and more if anything arises.

Service! Full inspection of issue and of car…read moreBreak down of quote and options Very organized and professional as well as Great customer service!

Had a fantastic experience at Overland Park Auto Clinic today. Our vehicle had a broken lug stud…read morethat needed replacement. As a single-car household with a tight window between errands and kid activities, we needed a quick turnaround. OP Auto Clinic got us in same-day and made it easy. The staff was friendly, the work was done quickly, and the price was fair. First visit in a while, but they treated me like a regular. Will definitely be back.

We had a great experience with this business and we have found our new mechanic!…read more We brought our vehicle in and they had it looked at very quickly. We appreciated the clear and honest communication. Repairs were done within a reasonable time and for a fair price. Would 100% recommend this shop to anyone.

Car in with one problem. Car out with several problems. How'd that happen??? Lack of appointments,…read moreweird vibe with the husband / wife team.

I've been here a few times for oil, tires and a vehicle inspection. Brad and Jimmy always take…read moregreat care of me. They know their stuff and have great prices and excellent service. I'll be back!

On a whim I stopped in today after calling to see if they had time to potentially repair a puncture…read morein my tire during my lunch break. I had planned on leaving it and getting an Uber back to my office to pick up up after work, but they were able to take my car in immediately, figure out where the puncture was and that it could be fixed and repaired it within 25 minutes all for an affordable cost. The staff was personable and professional, specifically I believe I worked with Joel as he was the guy who originally spoke with me from the counter when I walked in and he was knowledgeable and good at getting me in and out with a repaired tire! Waiting lounge was clean and comfy. Will be coming back for all future auto work that they can cover in the future.

They always do a very good job of servicing or repairing my car. They are very reasonable and don't…read moretry to convince me to do things my car doesn't need.

Very disappointed in this business. I was forwarded from a trustworthy friend, but found the owner…read moreis not easy to work with, she quoted double the price as other reputable businesses. I wanted to take the vehicle to her and questioned the price discrepancy, the immediate reply was "why would I tell you my costs on parts" in that snotty ex-wife tone. At that point I'm done with this type business. (Oades Brothers Auto was more than willing to discuss part costs and work with us on the repair) Good Luck!