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    Nextran Truck Centers

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

    Services - Nextran Truck Centers

    Commercial truck dealers

    Commercial truck repair

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    8 years ago

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    Rush Truck Centers - Lake City

    Rush Truck Centers - Lake City

    (2 reviews)

    Everyone dreads having to locate a repair shop in a town you are not familiar with.....but we did…read more Driving our 43 ft Motorcoach, we had a "check engine" alert come up with our Coach. It was related to our fuel system using DEF (diesel exhaust fuel). After contacting our Spartan Chassis Co, they directed us to Rush Truck Center. What a great bunch of people. They took us in that day to do the diagnostic evaluation. It's Monday....They called to get a new sensor unit ordered, it arrived overnight (Tuesday). Early Wednesday morning, the mechanic started the work. We were all finished by 11:00 and ready to get back on the road. We drove out, got about 3 miles and the "check engine" alert started flashing again. We turned around to get back to Rush Truck Service. Luckily, a campground was just down the street. BUT.... through no fault of Rush Truck.... the part that was sent was faulty!! . So, another unit had to be ordered. A new unit came in on Thursday..... it worked !! Though delayed for 4 days, we are back on the road for our trip. Thank you to Scott for all the work he did. Everyone was nice to deal with.

    My front rear went out in Lake City on Wednesday 04/19/23 and I brought my truck to Rush Peterbilt…read moreon 04/20 and arrived before they opened at 630am, they open at 7. I advised them that my front rear was making clunking a noise. I further advised them that the front drive shaft was turning but not the rear, and I was able to move the truck by flipping the power divider. I told them to order a new rear because I wanted to limit my down time. Took them until late Friday before they even took the broken rear out and waited too long to order the rear and now they couldn't get it until Monday the 24th. On Monday the 24th, the rear did not get to the shop until after 3pm. On Tuesday the 25th, they realized that they ordered the wrong one, and of course the correct rear doesn't arrive until after mid-afternoon. I was assured that my truck would be finished on Wednesday the 26th so I checked out of the hotel, and a 6pm when they were closing they informed me that now my truck won't be done until Thursday the 27th. So now it is one full week to put in a front rear.... and to top it off it took 2 hours to write up my bill, and now its after 12pm. DO NOT UNDER ANY CIRCUMSTANCES BRING YOUR TRUCK TO RUSH PETERBILT IN LAKE CITY, FLORIDA!!!! UNLESS OF COURSE YOU WANT TO BE SCREWED OVER! IF MY TRUCK BROKEDOWN IN FRONT OF THIS PLACE I WOULD HAVE IT TOWED SOMEWHERE ELSE! UPDATE: 05/03/23 After driving approximately 2600 miles, a wheel seal on the same axle that was replaced started leaking. When the rear was replaced I opted to have new bearing kits installed on the rear instead of just cleaning them. Unfortunately to get the repair covered under warranty I had to return here. It turns out that the safety ring that holds on the hub nut came off because it was installed incorrectly. This caused the hub nut to back off and the wheel to become loose and the wheel seal to fail. Thankfully the wheel didn't come off and hurt someone. I also contacted the general manager, as he replied to my negative review and stated they wanted to make things right. All I got was excuses and an apology... I believe that their response was an attempt to publicly save face, but nothing more. Because nothing was done to make things right

    Rush Truck Centers - Jacksonville

    Rush Truck Centers - Jacksonville

    (5 reviews)

    Northside

    This shop is one of the reasons that I've owned Peterbilts for over a decade. Customer service was…read morespot on, thanks guys.

    Rusk Truck in GA was the first service center that repaired the truck back in December 2021,…read moreThe reason why the truck was taken to Rush truck was a result of it losing power when driving it. I was skeptical with repairing the DPF system due to huge repair cost and I was leaning towards taking out the DPF system completely. After a long conversation with the service team in GA, they advise it's to my best interest to fix it and I was reassured rest of mind with a year of warranty on parts and Labor if the same problem occurs. It was not stated that the DPF system must fail on its own before the warranty can be acknowledged. Mind you, a system doesn't fail by it's self unless there's a reason for its failure. After the repairs was completed, we got the truck back from Rush Truck DEC 29, 2021. Due to the holiday, the truck wasn't operating until Jan 3, 2022. From that moment till early April, we reported the truck been used for 3 months and some days. Ran into the same problem of it losing power and the closest Rush dealership was Jacksonville FL. as the company driver lives in Orlando FL. Rush Truck Jacksonville had the Truck for One week when we reported same issue that the truck started losing power again. After a claimed diagnostic of the truck, they reported the truck has a bad DPF system and quoted me $7,665.11 to fix the truck, please see attached invoice. From the moment I called their attention to them quoting me exactly what was fixed back in December which is still under a year warranty as the truck was barely used for 3 months and some days. I was told they would further investigate the history of the truck and parts which is under warranty. After 2 days of research, I was told by Rush Truck Jacksonville, the DPF system is good and it appears new, that they found a piece of tape on the sensor screen restricting the air flow. The tape was removed, and all is fine. they claimed a road test was done and no signs of it losing power anymore. THIS MAKES ME QUESTION THEIR CREDITBILITY............WHY QUOTE ME $7,665.11 OUT OF THE BET claiming my DPF system was originally the problem. Until I mentioned I was under warranty then the story changed. My driver picked up the truck when I was told the truck is back to normal. Mind you, he came all the way from Orlando FL for the truck. After an hour of driving the truck from Jacksonville to Orlando the truck started losing power again. I instructed him to take the truck back to Rush Center, but they were closed at the time. We called the Rush Center in Orlando but was told they can't take the truck in until 2 weeks. Finally got the truck back to Jacksonville and I questioned them why they would give the truck back to me when it still has same problem. After weeks of back and forth they told me they ran another diagnostic with Hino and the problem is now the injector filter that's the cause of DPF failure. So, if that was the case because originally quote me for DPF system without mentioning injector was bad, the response I received from the service Manager named Chucks was, they ASSUMED that was the problem. Now you are quoting me to fix DPF system and injectors. I'm not confidence on the legitimacy of their business and the problem. All I sense, was Rush not wanting to acknowledge the warranty and looking for ways to extort their customers. I was only given a credit of $1000 to fix what I paid $9k + to fix less than four months ago. Placing on the current invoice saying the DPF system didn't fail by itself, obviously a system won't fail unless theirs a cause. IF the injector had went bad from the first time Rush Jacksonville confirmed the truck was fine, then I blame them for allowing us to pick the truck without proper checks. I disagree to pay another $10k + to fix the truck that's why I picked up the truck from them., wasted weeks of my time and lost a lot of money in business due to their dishonesty and in competencies. At least I will expect to be charged just for the injector if they claim that's bad than they are charging me for both DPF system and Injector, I was forced to put my truck for sales due to Rush. WHY SHOULD I PAY RUSH ALMOST $22,000 in 4 months to fix same issue? It's very unreasonable and unprofessional of the repair shop. All they do is extort customers.

    Nextran Truck Centers - truckdealers - Updated September 2026

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