I am the Treasurer for a political organization and a retired attorney. beginning last July we attempted to sever our relationship with NGP VAN due to their padding our lists with thousands of unrequested contacts. We have notified them multiple times both by mail and email, with no response. They continue to attempt to bill us for services we did not agree to and have terminated. read more

I have made numerous requests of NGPVAN to remove my email address from their databases. They refuse! I've spoken to them, emailed them, and called them. No luck. https://medium.com/@jjdanek/ngp-van-and-the-endless-deluge-of-political-spam-email-a10f05255531 read more

I contributed to ONE campaign 2 years ago, did not sign up to receive emails, and suddenly I'm getting 3 new campaign support requests a week ever since. I unsubscribe and end up with more new candidates, all asking for money and all from NGP VAN. There's several articles and Twitter threads from other people who are frustrated with this as well. The only thing I can do is keep unsubscribing and reporting the emails as spam for each new candidate (even though I do actually support them!); and because they're not clearly marked as coming from NGP VAN (until you click the unsubscribe link), there's no way I can stop them from coming in. I've contacted the company to have my email scrubbed from their databases but I feel as though the way my email has just been passed around for everyone and their brother without my consent, I have very little faith in NGP VAN to do the right thing, I can just expect each email to add fuel to the fire. This is reprehensible and unethical. Please do not spam people who have never subscribed to your content, please do not sell people's contact information. The only people who will likely continue to donate to these unlimited campaign funding requests are the vulnerable and for that this company should be completely ashamed of themselves For reference - check out @ngpvan search on Twitter or read this article: https://medium.com/@jjdanek/ngp-van-and-the-endless-deluge-of-political-spam-email-a10f05255531 There's also apparently a GitHub repo (maxclark/filter-NGPVAN-spam) to help filter their spam from your inbox (which should absolutely NOT be necessary!). You guys can do better than this, seriously read more

NGP software is a leading technology, web, and database company based out of Washington DC, that caters to Democratic campaigns and organizations. Run by a passionate cadre of young politically minded folks, NGP guided me, and taught me the ropes of being a DBA even though I had no training, and patiently helped me with every tweak I needed, every server crash I initiated, every PC problem, and even when I broke our Database doing something stupid. NGP always answers the phone, and always helps you with your questions and challenges. I've never been a client to a more responsive and helpful company. Their products are very intuitive and very flexible. They do everything a fund-raiser, or field staffer needs. read more

They're always innovating and releasing new tools for progressive candidates, and have a supportive staff that make them accessible to all levels of campaigns. read more

NGP VAN is the leading software provider to Democratic campaigns and progressive organizations. It's an incredible, mission-driven company and a great place to work! read more

NGP VAN - IT Services & Computer Repair Near Me - Washington, DC, District of Columbia

This is the best software company out there for liberal candidates and nonprofits. A motivated staff that really care! Join the resistance!

NGP VAN has fantastic software products for Democratic campaigns and progressive nonprofits. New features are released almost every week, ensuring the latest technology for our clients. Speaking of clients, we have wonderful clients who inspire me and my coworkers (who are also amazing) on a daily basis. A super fun office to work in. read more

If you are looking for a company that will jump start your democratic campaign this is the one. Great technology and tools with support from people who get campaigns read more

I am an IT professional who works with many Call/Contact Centers and happened to be helping a local political campaign do a small "get out and vote" announcement. The campaign manager was setup with NGP VAN/TargetSmartVAN.com to get voter information records which was a service for around $3,000-$4,000 which is not an unheard of cost for access to millions of voter phone records and sorting and filtering features. NGP also appeared to make it easy to setup a RoboDial campaign via Call Fire, and linked your list directly to Call Fire. Everything sounds pretty good so far right? Making it easy to get voter phones, load into a campaign and schedule a call. But thats where it all falls apart. NGP has decided that they can bill you for "attempting a call", not the actual call. Apparently they think that if a phone is busy, disconnected, or even just rings but is not answered that they can charge you for a 1 minute call. Basically bleeding your account dry whenever you do not make a contact with the actual voter. I decided to contact Call Fire directly and they guaranteed me that they ONLY bill for connected calls, and ANY third party partnering with Call Fire is not being billed for attempted calls. Call Fire will ONLY bill the partner for completed calls and suggested we contact NGP VAN and make sure there wasn't some incorrect information or just a misunderstanding. They also mentioned never hearing of a company trying to bill for "attempted calls". They also suggested if NGP says they ARE billing for unused minutes that we inform Call Fire afterword as they were fairly interested to know if they had third parties doing this as they were not aware of any "partner" billing customers for minutes that Call Fire was not actually charging the parter for, but that it was possible. I suggested that the campaign manager contact NGP VAN/TargetSmartVAN as it seemed very likely this was just a mistake in marketing materials or that the sales person didn't understand the question about attempting to make a call and actually making a call that connects. NGP confirmed they were billing for call attempts even when the line was busy, disconnected or just rings for 20 seconds and the customer will be billed the full minute rate without ever connecting with the called party. The campaign then requested a refund from their account, as there are a number of other providers who never bill for "attempting to call". NGP then informed the campaign that they charge a 5% refund fee and that since more then $200 was placed on the account via the credit card, that they would require to send a refund check instead of canceling/refunding the transaction directly to the credit card via the merchant service provider. I will never ever suggest that someone use NGP VAN/TargetSmartVan.com for services when it comes to political campaigns, robocalls or surveys. There are a number of other providers out there you can get voter records and contact/call center services for a "get out and vote" campaign. I suggest that if you find this company and read this yelp review, you turn around and run, not walk, in the other direction. I cannot find a single good reason why anyone would not look around and find other companies who can provide them the same services at more reasonable rates. read more