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    Nguyen Trai-Hoa MD

    5.0 (2 reviews)

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    Carmen G Butts, M.D

    Carmen G Butts, M.D

    4.2(5 reviews)
    4.5 mi

    Best primary doctor. She's very empathetic and listens to all your health concerns. I'm so happy…read moreshe's my primary. I highly recommend Dr. Carmen Butts. Her staff is also amazing.

    I wish there were negative stars available, as I would definitely use them for Dr. Butts. My…read moreexperiences with her as I was diagnosed with breast cancer could not have been worse. She never responded to my requests for information and STAT diagnostic tests needed. I had to go to her office and get another doctor to elevate a standard biopsy order to a STAT so I didn't have to wait for 1 month for the test. Once I received the test results of a positive for cancer, she spent less than 3 minutes on the phone with me, giving no real information except that I had breast cancer. When after my initiatives and calls to get appointments at a different Sutter facility I spoke with my nurse navigator, she was SHOCKED that I didn't know what type of cancer I had (which Carmen had in front of her), and at least some sort of overview of what treatments would be. She was uncaring, unconcerned, and totally not empathetic about telling me my life had just changed forever. She did nothing. I have since moved to a wonderful primary doctor in Davis -- who listens, cares, and works with me in a timely manner to solve my health issues. If you want a doctor just for small issues, Carmen may be ok. But if that escalates into anything more serious issue, please, don't rely on this doctor. She is terrible.

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    Nguyen Trai-Hoa MD - internalmed - Updated June 2026

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