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    Nguyen Trang T OD

    5.0 (1 review)

    Services - Nguyen Trang T OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    9 years ago

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    Vision Gallery of Rowlett

    Vision Gallery of Rowlett

    3.5(8 reviews)
    3.6 mi

    Dr. Schneider was very helpful and accommodating to get a last minute appt. My husband had a very…read morepainful eye abrasion and the Rx from the ER wasn't helping relieve the pain. Dr. S provided a better Rx and even personally called the pharmacy to make sure they had it. Within 48 hours my husband had some much needed relief from his eye pain and Dr. S even went above and beyond to follow up for 3 days (including Sunday) to make sure he was good. You really can't find that kind of service anymore.

    I don't typically write reviews that are this scathing, but this place is awful! Don't waste your…read moretime here. If you don't believe me, just look it up on Yahoo reviews (unfortunately, they deleted my original review - I guess I was too brutally honest). I went here in 2009 and booked an appt for both me and my son as new patients. They are located in a strip center and my first impression walking into the place was that it looked nice. When we arrived, the receptionist/hag working at the front desk didn't even greet us with a smile or seemed glad to have new business walking in the door. In fact, she didn't even say hello - I had to introduce myself and let her know that I was a new patient there for my 4:00 appt. She just handed me two patient forms to fill out and went back to looking down at whatever she was doing (most likely reading a book). We were the only ones in the place and as luck would have it, I started to have an uncontrollable coughing attack and you would think this person would've had the common courtesy to say "Are you OK? Do you need some water? There's some water down the hallway". Hell no, she just looked up like she was annoyed and went back to looking down. I thought, "Wow - how rude." Then the doctor breezes in through the front door wearing a Hawaaiian shirt, shorts and sandals like he was just hanging out at the lake. You would think he'd wear a white lab coat or at the very least, a dress shirt to at least give the appearance of being professional. He must have been on a smoke break because once we walked back to the exam room, he reeked of cigarette smoke! It was disgusting! The first thing you notice when you go into the exam room is the old, circa 1980's antiquated equipment complete with missing paint on the wear spots where your chin would rest. While he's examining me, Ms. No Personality sticks her head in to tell him she's going to run an errand which translates to he's now doing double-duty covering the phones. He stops no less than three separate times to answer the phone that is located right behind my head while he's doing the eye exam! Then my favorite part of the exam... you know how when you get your eyes examined and they have you read the eye chart on the wall and they hand you a little instrument called a phoropter to cover one eye? I guess they don't have those at this place because he tore off a sheet of paper from his scratch pad, folded it in half, and told me to use that to cover my eye! Are you f'ing kidding me???? At that point I made up my mind that I would not be subjecting my son to this type of exam. Not only that, but while I was sitting in another room "No Personality" has returned and walks down the hallway and looks into the room where the doctor was having me look through different machines and this bitch actually made a frown face in front of my son when she looked in on us! Turns out she's the wife of the doctor. How else can you get away with such rude mannerisms? She must have jealousy or insecurity issues when it comes to female patients that are younger or more attractive than her. And she probably just hates life in general. After I said I would be taking my son back to his old eye doctor, this guy must of figured out that I was less than impressed. I took out my credit card ready to pay for services rendered and he said no payment was needed. I called my insurance company the next morning just to make sure no claim had been filed. After all was said & done, I went out to my car and just sat there in disbelief and could not believe what had just transpired. I literally wanted to go home and take a shower to wash the experience away.

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    Today's Vision

    Today's Vision

    4.5(13 reviews)
    6.9 mi
    $$

    Been going to Dr. Hill for decades and he is always very attentive. I recommend him to anyone…read moreneeding an eye doctor.

    After getting turned away from a high-end optical boutique in Dallas' West Village area, I decided…read moreto take my business for a new pair of glasses a little closer to home. I bring my son here for his contact lenses so I'm familiar with Dr. Hill and his practice. Due to several eye surgeries, I'm now left with a very unusual prescription. I walked into Today's Vision and asked if they could fill my prescription. The girls behind the counter noted right away that it was not your basic run-of-the-mill script and needed to check with the doctor. A minute later she returns and says "No problem - we can fill it". Then Dr. Hill came out and asked if I've ever worn glasses with prisms and gave me some words of advice on what to expect. He was very nice and very knowledgeable. Although they didn't have a wide selection of designer frames, what they had was certainly adequate and I had no trouble finding a pair of suitable frames that looked great and wouldn't require me to take out a loan from my bank. The girl who verified my insurance was very thorough and even stated that I had "really good insurance coverage" (this is the 2nd time I've been told this). My glasses were ready in less than a week and after a quick adjustment, the person fitting my glasses said that if I had any problem with my perscription, to come back and see them and they would take care of it. Now THAT is excellent, hassle-free customer service! I got a great pair of glasses, wasn't overcharged, and left happy. Even if you don't live in the immediate Rockwall area, this place is worth the drive.

    Nguyen Trang T OD - optometrists - Updated July 2026

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