Plumber showed up without a mask. I asked him to put one on and he responded that he didn't have…read moreone. I told him that I would go see if I had an extra one. When I returned to the door he was pulling away. I guess he didn't want to wear a mask during a pandemic in a stranger's home.

One star is being kind. Purchased a house in which this company carried out a complete overhaul…read moreincluding new water, heating system amongst other items totaling over 50k. Every single piece they installed has broken or failed in some manner. All the products was top of the line. They did come out once to fix a heating issue (burnt wires)... but this resulted in BGE monthly bill totaling over $1200 as they miswired the fix (I had to use a different company as despite being issued a 5-year warranty they refuse to answer phone or return emails. I plan to sue. Cowboys.

Asked for a new pump replacement and he installed an undersized pump that would not work. Had to…read morehave another plumber replace because he refused to make right.

I have had a drippy bathroom faucet for over 2 years. Wasn't bad in the beginning, but around…read moreChristmas it became a constant flow. Water bill reflected it as well. I also have been struggling with the toilet tank "guts" thanks to Martinsburg's hard water. I'd bought a new faucet and parts for the toilet, but after watching YT and assessing my space and my own abilities...chose to hire someone. Mark of Mountain View Plumbing gave me a quote based on labor/time for each of these. He's the owner/operator...something I like to support when I can. We scheduled for 9am, he called as he was arriving EARLY! Two hours and both problems fixed with parts I had bought to do it myself. He even fixed my tub/shower diverter stem I was starting to have issues with. We discussed a few hacks to get some more life out of the toilet as hard water is doing what it does. I then asked about my kitchen sink/drain and he verified that I can get RO and a disposal into that space. Now I just need to budget! As for his hourly rate, it is totally fine for skilled and licensed labor. He didn't nickel and dime for the little things he used (tape, etc). I appreciate that. I also know as a former business owner, he's covering travel costs, insurances, taxes, etc. with that rate. I will be using him for more projects as my own budget permits.

Initial encounter resulted from water pouring out of the apartment ceiling and an inability to…read morecontact the landlord. Pulled out the yellow pages (yes they still exist) and saw their full page add. Called them up and they came in. Ripped out part of the ceiling and wall in the kitchen to assess the problem. First guy correctly deduced that it was likely a clog and/or an issue with the upstairs neighbors toilet gasket but left because he did not have parts. Next day he brought parts and did... something then left. He also left crap all over the floor, stove and cabinets. Ceiling pieces, dirt from the ceiling, dirt form his shoes, etc. Short of it is that it took two more attempts for their technicians to actually fix the problem completely and they left a mess each time. The last time they left the floor muddy and a puddle of sewage water in the basement as well as crap water on the walls. When we called the company they said they did not do that and we would have to call a separate cleaning service to come in clean and sanitize the space. Will not use their service again ever.

From the owner: We specialize in clog drains and plumbing issues both residential and commercial. We do well pumps…read moresump pumps hot water heaters leaky faucets. Sewer and water line repairs internal and external.

First time using Alexander's Plumbing. Very happy with the plumber who came to the home. On time,…read moreprofessional and very polite. Recommend highly.

I went in to purchase a UV light and was helped by an incredibly knowledgeable technician. We…read morescheduled a follow-up appointment, and everything seemed great--until I had to call back to reschedule due to a conflict. That's when I encountered what can only be described as the most unprofessional, rude, and downright hostile "Office Manager" I've ever dealt with. From the second she answered the phone, her tone was nasty and combative. All I was trying to do was confirm the new appointment and ask about bringing some additional supplies for the technician to review. Instead, she started making sarcastic remarks about pricing, cut me off repeatedly, and acted like I was inconveniencing her by asking basic scheduling questions. Then, in what felt like a spiteful tantrum, she confirmed my appointment for today--only to call back moments later, talk over me again, hang up on me mid-sentence, cancel the appointment, and send the technician home. All within the span of a few minutes. It's clear from other negative reviews that I'm not the first person to be treated this way by her. This level of customer hostility is unacceptable and seriously damaging to the business. If the owners care at all about their reputation, they need to address this person's behavior immediately. She's single-handedly driving customers away.

C&C Plumbing and Heating was requested to sign me up for semi annual Heating and Air Conditioning…read morecheck ups. My first appointment was handled with ease and thoroughness by Corey. He explained what he was doing, letting my husband and I observe his work. We also requested that he service our hot water heater which he did, magnificently. We requested some other jobs for Corey to handle as well. You won't be disappointed when you hire C&C Plumbing and Heating to service your HVAC and plumbing issues.

From the owner: Providing quality, detail oriented, and affordable plumbing/HVAC services, from repair to full…read morereplacements. Including well systems and water treatment.