always fast and fair called in the morning and was taken care of the same day. steve was wonderful…read moreand professional

Nice team did major work at my house in the dead of winter involving outside well. Just had a…read moreproblem with the sump pump and owner was in the area, here in ten minutes, fixed problem and no charge. I will use them always for the great jobs they have done for me in the past year!

I needed a plumber to fix my toilet, which was not flushing. Naylor came out the same day I called…read moreand fixed it immediately. He was very friendly and gave me advice on how to flush the toilet in an emergency if my toilet wouldn't flush and a plumber couldn't get there right away. Naylor was professional and courteous. He came the same day I called and was able to fix my problem right away. I highly recommend Naylor Plumbing for all plumbing needs.

We have used Naylor before and they always do a great job. They were able to come out today (same…read moreday) to swap out our old and failing sink disposal unit. TJ was quick and professional. He even helped us to tighten a very hard to reach faucet nut. We can strongly recommend Naylor for any plumbing needs.

Over the last year, I've relied on Thomas the Plumber for all kinds of work in my rental property…read more-unclogging drains, installing toilets, and working with the tenants varying schedules. George runs a tight ship. Even though I'm not local and away from Baltimore, George has always been dependable. He knows his trade, sets clear expectations for price and scheduling, and keeps things straightforward with online payments and receipts. One recent job involved a tricky kitchen drain and strainer install using custom parts I sent him via mail. He handled it smoothly and even upgraded the piping to PVC--an unexpected but welcome improvement. George doesn't just do the work--he tackles each challenge as it comes and finds solutions. Highly recommended.

Thomas has helped me with my rental properties for the past couple of years. He's always prompt and…read moreprofessional. I appreciate the transparency and highly recommend!

I highly recommend Anderson's A1 Plumbing. From start to finish, they were timely, friendly,…read moreprofessional and efficient!

Quick timely friendly and got it done. I would use them whenever you need anything. I was very…read moreimpressed for sure.

I have called upon them twice for 2 different jobs and again they have left me relieved. I am happy…read moreto have found them. My coworker referred them to me and I can't thank them enough. I have had this problem weighing over me for years and now it's done and done properly. I know I don't have to worry anymore. Don't look anywhere else, they are the ones to call.

Great plumber! I've hired AP for multiple jobs large and small over the past several years and I've…read morealways been very happy with the quality of work. Fair, honest pricing. Highly recommended.

For cleaning the A/C externally and a Freon refill they charge me almost $1,000. And for a liking…read moresearch another $400. Do yourself a favor, away from this company

Initially they seemed like a decent deal but as time went on, their visits were essentially a…read moresalesman who might get to the plumbing or hvac if they'd just shut up and do the work. The straw that broke the camel's back, was when a plumber showed up to fix two leaks, one a valve and one a burst pipe. He was late by several hours, as in 7pm instead of 12 - 4 or so... He blamed the dispatcher repeatedly and other employees, changes in staff etc... then he tells me that the visit was not covered in our plan. Since he was late and I just wanted him done and out of the house I showed him the harder job and watched how he did it, what supplies he had, and then went to a big box hardware store for the right supplies and did the other project myself. So, I wrote a check for his repair and visit, then find out is was indeed covered in our plan. We put stop payment on the check and the company person who answered the phone confirmed that the visit was indeed covered. Later, someone who identified themselves as a manager called asking why our check "bounced"... we explained the situation. He also blamed recent personnel changes etc.... We discontinued all our contracts with the plumbing and their hvac and do all our own work now. The manager didn't even try to keep us as customers nor seemed in the least concerned that they had tried to charge us for a service that was already paid for! Go online and learn how to do the stuff yourself........

Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

Mike did our annual service. Friendly and efficient, no attempts to sell anything I didn't need…read more All wins