The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

Called US Appliance Services because my washer began making a horrible noise while agitating. On…read morethe phone, they were professional, courteous, and able to get the repair scheduled within a day. Aqib managed to get the needed part for my old GE washer & when the new part had slightly different specifications (making it harder to install), he was super patient and persistent until it worked. I was very impressed with his professionalism, fair pricing, excellent communication and customer service.

They were quick to reply and scheduled my service as soon as possible. The price was very…read morereasonable. Ken was very knowledgeable and provided me with good information on my service. I would recommend him to friends and family.

Excellent customer service over the phone down to the actual services. Would use again.read more

Install and removal only $100! (Lowes charges would have equaled $240 for install by 3rd party,…read moreremoval fee and install kit.) The service was great and sales not pushy. There's a reason they've been here so long. But local and they'll be here even longer!!

He listened to what my needs were, and suggested an appliance that was perfect! The delivery time…read morewas efficient and the installers were professional and skilled

I contacted Sneath Appliance Services about a service call for my failing refrigerator. Nathan…read morecontacted me quickly to understand the symptoms and to explain his service rates. Nathan also understood that I was reluctant to spend money for a service visit/repair that could exponentially exceed the value of this 20+ year old refrigerator. As a result, he provided me with several troubleshooting tips that I performed to help narrow down the root cause of the issue. I was able to check these things the same evening and share updates with Nathan via text. Once again, he responded promptly (after hours), and determined that repairing this refrigerant leak was going to be expensive. I credit Nathan with saving me a lot of money to repair an old refrigerator and, at the very least, money saved for a service visit which would've resulted in the same answer. In conclusion, Nathan was polite, professional, and a great communicator. He didn't charge me for his remote troubleshooting or the pro-tips. I highly recommend Nathan at Sneath for servicing all your appliances.

From the owner: In-home major appliance repair service.read more

I had Dave out to replace several light / ceiling fan fixtures and to install a new outlet…read more He was very prompt in responding to my initial call and set up a time to do work in a reasonable amount of time. I was impressed with how organized and neat he was while providing service. Very knowledgeable and conscientious of his work. I spoke about having some future work done, he was able to answer my questions and was able to give me some ideas that I hadn't thought of. I will definitely call on him again.

I don't recommend this company for plumbing services. They hardly answer the phone, they send…read moreincompetent workers, they don't guarantee their jobs and overcharge the customers. I used their service once and they took longer than they should to do the job and charge me for their time. I just gave them a second chance, and unfortunately they did it again. Based on these two experiences, I'll never use their services again. Comparing with what I have paid before to other companies for these types of jobs in other houses, they overcharge me. I honestly considered it an absolute abuse specially when they know that you really need their plumber service. Take your time and check for other trusted options! There definitely better ones than this one!!

I will not recommend anyone use this company. I called 3 times the first time I left a message but…read moreno call back was made the 2nd time I talked to the daughter in law who answers their phone and was told that Steve will get back to me 3nd time I left another message No call back! Then one of his customers called him for me and Steve called right away,he said he was going to go look at the property to get an idea of what needs done I was at work so no idea if he showed or not but he asked me to call back with an answer to a question which I did the same day. Several days later still nothing from them. I believe that they are only interested in working for people with lots of .

Do you have a drain issue? I did. This will be the 4th time in as many years my bathroom drain…read moreclogged. Having the same plumbing service come out to fix but like clockwork, the following year same problem. So I went to Angie's list and put in my problem. East Coast Trenchless were the only ones who reached out. I put in the request on late Saturday and they called Sunday morning. I missed the call. I called back and spoke with Shelby. We scheduled for Mike to come out Monday morning. They offered free camera scope of the drain and a military discount. The camera didn't show any clogs but identified a problem with the pipes. The house was once on a sandmound but went to city sewer and the installers went from plastic to cast iron back to plastic. The change from plastic to cast iron created a place for stool to catch and cause a blockage at least temporarily. Mike recommended an extra flush or two to reduce the solid build up. Did they fix the problem? No as there free camera scope showed no problem. Would I use them again? You bet!!. Shelby, the voice on the phone was pleasant and she explained the offers, the process, and answered every question I had. Mike, the technician, was friendly, professional and showed me the video he took of my drain while explaining what I'm looking at. Other than the extra flushing, he recommended (but didn't pressure) I redo my inside drain piping since there are many changes due to DIY projects and not many straight pipe runs. He's working on the estimate. So if you have a drain issue (mine was stool blockage...based on history) give these guys a call.

East Coast Trenchless surpassed all our expectations. They proposed a "trenchless" method to…read morereplace 65' of antiquated "orangeburg" sewer/service line - a preferable option to busting up the concrete patio. Most all the on-site equipment was new, highly-efficient and state of the art within the industry. Furthermore, they were able to forward a high-resolution video feed of the damaged line to the insurance adjuster, expediting the claims process. The in-house credentials, professional licenses and industry certifications are impressive, starting with the owner(s) right down to the field technicians. The crew worked steadily, with minimal downtime and adapted quickly to changing circumstances. Determined to secure an "open line" status, the crew worked well into the early morning hours, during the most inclement winter weather. The quality of workmanship was superb and all customer interactions were positive, courteous and respectful. As new issues emerged, best-possible solutions were offered in a timely, honest manner. Great care was taken to protect all property inside and out, paying particular attention to high traffic thruways. We would offer nothing short of a stellar review on East Coast Tunneling, especially in cases where overlying hardscape, driveways or patios are a major concern.