Picked up some exhaust pipes and the sales person was extremely friendly and helpful. Ended up need…read moreadditional parts which I subsequently ordered online. Ended up returning one of the pieces as it was not needed/used and got a prompt and efficient refund. All my experiences with this business have been extremely positive.

I had the chance to visit Berube's Truck Shop here in Bow, NH and it was a really cool retail…read moreexperience. The store itself is PACKED with all kinds of truck and car accessories - especially chrome items. It was really cool just to walk around and check out all that Berube's offers. I had the chance to chat briefly with Don the owner and he is a friendly knowledgeable guy who knows his truck stuff. I must have driven by this store 100 times and I'm glad I finally stopped in and checked it out...you should too!

My first experience and while I hope to not need them often, if I did I wouldn't hesitate! The…read morecounter guys were pleasant knowledgeable and shepherded the transaction with skill and professionalism! The item when quickly located had a minor (seemingly cosmetic) and verified that I still wanted it. I did and was reminded of the warranty if it was proved to be than cosmetic. I can't say enough about how positive this experience was. The place was super clean and bright, ample parking and easy to access. If you need their services I highly recommend. I found them on EBay but realizing they were local I went to them. I'm glad I did!

Blazing fast to find me what I needed. Horrific at details and keeping their word on delivery…read more First issue was not getting my contact number correctly, Second was promising delivery on a certain day and then on said day telling me it hasn't e even left Albany yet. Promising me delivery the next day (Thursday). Thursday rolls around and I call to confirm as I did the previous day. Only to be told the driver WON'T be able to deliver since it will put him out of his usual route. He (Luis) apologizes and swears up a down that his word is good. Even though Monday he made a promise he couldn't keep. So I call my mechanic and tell him the bad news. He's already upset since we missed the Wednesday "alleged" delivery date. Friday I call and speak with him again and he says, I thought we delivered it yesterday. I'm my head I'm like is he serious? He apologized and told me Friday. I wait on hold and he says, it's been delivered yesterday. I said are you sure? He says yes. I called mechanic and he confirms it was delivered late in the day prior. So why the hell would Bow Auto Parts apologize to me and not even tell me. Hey btw, we got it there for you. If I had to do it again I'd probably seek another place. Proceed with caution.

Carl at the Hews Company has by far been the best Salesperson I have dealt with. He was very honest…read moreand trustworthy throughout my time doing business with Hews and I was very happy with the quality of work they did with my truck even after our transaction. Will definitely continue to do business with them.

Horrible customer service, cannot get a job done within a reasonable amount of time and the parts…read moredepartment is asleep.

I stopped at the Concord, NH Auto Zone this morning at around 9:30 or 9:45 am. I am being specific…read morebecause I forgot to get the name of the helpful person that assisted me. I thought the time frame may help for management to know who was working this morning. Earlier, when cleaning snow off my windshield, I bumped my windshield wiper with my snow broom. The wiper blade broke and a part fell off. I saw a colleague at work too, clearing snow and asked him for help. He had a look and said the wiper was broken and I needed a new one. I ended up at Auto Zone right after this. The man that helped me was having a look at the part I brought in and then I also handed him a smaller piece that had come off. Immediately he took the small piece I gave him and he was able to connect it to the other piece. He said, you don't need a new wiper blade. He then walked me to my car and reattached the piece to the wiper part. I asked if I owned him any money for his help and he smiled and said no and to have a great day. I sure wish I had asked his name. I am very happy for the kind, helpful and courteous service that I received from the Fort Eddy Rd. location. His kindness and great customer service made my day. And he did not have to be honest. He could have easily sold me a new windshield wiper. Thanks for your honestly and great manners and outstanding customer service.

We needed a battery replaced and were unsure of the specifications the vehicle required. Sabastian…read morehelped us determine what we needed based upon our budget and wants. He then proceeded to install the battery for us while helping me understand all that automotive jazz. It was fun, a learning experience, and a 1000% positive atmosphere. Would recommend. Thank you!

Prompt appointment, exceptional work and fair pricing. I've used their services since they opened…read moreand recommend them to all my friends. Keep up the great work and great success to y'all in the future

Dempsey's is awesome! I find them to be honest, fair and hardworking. When I received my final bill…read moreit was quit a bit lower than I thought it would be. Great service!

I have been taking my cars to Focus Automotive for the past four years. They have been generally…read moreaccommodating, very personable, lately very concerned with COVID-19, a very nice operation, the niceness of which mitigates at times the unpleasantness of parting with thousands of dollars in repair bills. Two years ago I took my Saab 9000 to them to replace the steering wheel column bushing. When I took possession of the car, I could not see it because it was daytime, but I had no instrument panel lights. In the course of my own subsequent investigation, after I had removed the dashboard fascia and steering wheel surround, I saw that the electrical connection to the lighting which had to have been disconnected to make the repair had not been reconnected. Let's get one thing straight: these connections do not disconnect themselves. Air bag connectors, pollution control connectors, all these new connectors are designed to stay connected and one often needs two hands to make the disconnect. I spoke to Tim about it, and he was rather non-plussed, as if it were not a big deal and there was no, "Sorry, someone screwed up. We'll make it up to you next time." Now, several years later, and I had bought a two hundred dollar part which I knew I needed, but which I could not install myself because of a shoulder injury after I had tried to do it. So Focus Automotive has now informed me they will not install customer-supplied parts. I have rarely walked out of their facility with less than a thousand dollar bill. I have never questioned the cost of a repair. I pay by check. There was never a dispute. Rather than say, "Oh, pay us what we'd make on the part if we had furnished it," no, I get the part for which I had already paid sitting in my back seat and another one installed by them in the AC system for which I was now paying again. Businesses have policies. If it is so important to Focus Automotive that they make the message, then they have made the message. I don't want special treatment. I just want fair treatment. I would not tell people, "Yes, take the parts you bought to them and they'll install them." That is why I shall be taking my automotive repairs to another firm in the future. Focus Automotive obviously has enough business that they can afford to lose me as a customer. That is as it shall be.

I have been going there for years and I am very happy with them. They are open and honest and very…read moreknowledgeable. Price to me have been reasonable. Staff is very friendly and kind. They have a loaner which is nice.

Greg the owner is a hands on guy that knows cars, parts and troubleshooting and can get you what…read moreyou need for your daily driver or your track car or truck. Competitive pricing and old school customer service makes this your one stop shop!

JPC is as knowledgable as it gets when it comes to all things performance and parts related. Too…read moremany auto parts stores these days have kids behind the counter that have never touched their own cars and their ability to understand your parts needs is shockingly low. So if you are looking for someone that knows with end of the tube the exhaust comes out of, Johnson's is the place to go. Great Automotive machine work as well. If you are looking to do a simple repair or maintenance right up to a total performance makeover JPC is your one stop shop.