The Falls Incline Railway is a fantastic and convenient shortcut for guests staying near the falls…read more It's especially helpful for families with kids, as it helps avoid the long walk. The ticket prices are very affordable, and opting for the day pass was a great choice, allowing unlimited trips back and forth. Overall, a practical and cost-effective way to enjoy the area.

So nice! They are open 9-9 and you can buy one way or two ways. We were fine to walk but wanted to…read moreride for the novelty of it. We did the one way from Table Rock up to Embassy Suites. It's only 3-4 minutes. Quick, smooth ride and saved us about 20 minutes walking. The view at the top was really nice.

I used this company for tours and shuttle to and fro airport…read more The 4 times they picked us up the drivers were professional and courteous. They gave detail about the area from personal experience. The drivers that drove us were from Niagara so knew the area well. I would totally use them again. Not sure why they have a low rating.. But hey, you can't please everyone, right?

The quoted price sounded great ($55 from Niagara Falls to Buffalo airport) but they get one star…read morebecause THEY DIDN'T SHOW UP. I reserved this over a week in advance and then confirmed a day in advance and got an email saying we were all set.

We were on this tour today with this company only to be told to go F*K ourselves by the tour guide…read morewhos name is Erez. Yes, the tour guide told me, a 7 month pregnant lady, to go f*k myself, screaming it at me, on the street (side walk) i front of public crowds!) STAY AWAY FROM THIS COMPANY. Erez was late by HALF AN HOUR to pick us up in the morning. But he was specific to mention to us how much he needs everyone to be on time. First off, erez seems like a nice guy who's on edge. Like a military type of person except angry, frustrated or jusy plain unstable. He'll be VERY adamant about how much time you can spend at each spot, giving you 10 minutes at the whirl pool view, so many minutes for lunch (we had to inhale our food, not even finishing my soup because we had to run out to the bus to follow this guys schedule). He specifically said to us to "wear blinders while in the gift shop and not look at anything at all and get back to the bus, it is NOT the time to shop", wow....ok.....he'd give us a time to be back at and emphasize to be there 5 minutes before that time. Okayyyyyy. Whatever guy, we're easygoing, we'll go along with your system. We follow this guys very nervous demands, because whatever, even though his timing is overly tight and unrealistic. it is what it is. On the last stop, he said to come right back from the hornblower boat tour straight to the bus. He didn't give us a time to be bk, just said to come straight to the bus. Okay got it. After the boat tour, i, a 6 and a half month pregnant woman, had to use the bathroom. There was a line unfortunately which made us 15 minutes "late" to the bus also, the walk back to the bus is an uphill walk, which is hard for me at the moment. I can't exactly, run. When we boarded the bus he began yelling and scolding us infront of everyone. It was humiliating! We didn't say anything and let it go, we arent loud people. When we let out, he was expecting tips, so i told him, we usually tip but it doesn't feel right because he scolded us while all we did was go to the bathroom, then he looked at me right in my face and yelled "i wasnt expecting a tip from you people anyway", what does that even mean? Because we are hispanic??? We are working professionals, engineers for aviation, and I'm a fashion stylist.... we tip. He kept yelling we were 15 min late, at me.....this guy is NUTS. 15 lates from what time? He never gave us a time. My brother then saw him yelling at me and then spoke up "you were late this morning!" He then said to my bro and me "GET THE FFFFUCK OUT OF MY FACE!" About 5 to 7 times! I couldn't believe it. I called him a piece of shit as i walked away. This tour company has ruined a lovely vacation, as we will take this ugly memory with us unfortunately. Not sure what their hiring process is, but they obviously hire mentally insane, emotionally unstable, personnel. Unless you want to be rushed at every stop, and scolded, STAY AWAY!

I'm going to give the tour company 5 stars based on the fact that;…read moreA. We were picked up promptly. B. Our tour guide/driver was incredibly knowledgeable of the falls and the amount of traffic that would be at certain attractions on the route during the day and the preferred times that we would be able to go without wait. C. Our guide also took us to spots along the river we were not taken to on our last tour here, which was worth it. D. Normally tours don't stop and spend much time at the floral clock, but even though it was raining, we stopped and were given ample time to walk around the area. E. Hornblower tour was great, getting even closer to the falls than the maid of the mist ( we went on that one the last time) F. Journey behind the falls introduction was nice with just our group, which we got a little split going down to the tunnels, but we never get rushed to have to "get back to the bus on time". I am a punctual person anyway, but I also respect other people's time and the driver's. My daughter was a little disappointed that we didn't have a Canadian guide, but George gave us a great tour and an experience we won't soon forget.

The freaking best guided tour ever! They made our trip so memorable, especially our guide Jimmy…read more He's hilarious!

Alan was great! He was always prompt, friendly and informative. He picked us up from our B&B, drove…read moreus to our 4 wine tours one of our days as well as back and forth to Niagara Falls another day for our boat ride. Really made our vacation easy and fun. Both my husband and I highly recommend Alan and his private car service!!!

We had a very good experience with Reliable Moving. We moved our in-home office into a larger…read morespace and the guys did great! They treated all of our furniture and equipment with great care and moved cautiously but also fairly quickly. I felt that I was communicated to promptly and clearly by Jethro/movers. No hidden fees whatsoever. Would recommend for any moving needs.

Great job, had to hire at last Minute they came as promised every thing was in great shape when…read moredelivered. Highly recommend

Shan was a great driver! Professional and pleasant! This was our first time using a shuttle service…read moreto and from home. It won't be our last. It was sleet and rainy and Shan brought everything to our porch. Thank you so much.

Our driver Shan was FABULOUS! Getting a reservation was super easy, and Shan was at the airport…read morewaiting for us when we landed. We agreed upon a pock up time for the return trip 4 days later amd again he amwas early. He got us quickly through Canadian Customs and to and from our hotel without incident. He was full of local knowledge and had no problem telling whatever we asked...he made our trip so much less stressful!!! Highly recommended!!

HORRIFIC COMPANY, CARS AND SERVICE! Run don't walk from any interaction with this company. They are…read morea compete and utter nightmare. We booked a limo from Niagara Falls to Toronto and the driver arrived late, which was the least of our problems. The limo that was advertised was from a different decade than the sad and tired one that pulled up. The limo was quite literally held together by tape. The AC didn't work. The vents were legitimately missing- just a big open hole where warm air blew on us the entire trip. We had to put the windows down on the highway to not overheat. Only half of the lights worked. This rolling carcass of a limo should have been retired decades ago. See pictures. Avoid like the plague.

Outrageous No-Show - Avoid at All Costs…read more This was one of the most unacceptable service failures I have ever experienced. I booked and paid for a Meet & Greet airport pickup for my 88-year-old father at Pearson International Airport. The driver never showed up. No call, no message, no explanation--nothing. My father was met by airport security and was clearly present in the arrivals area the entire time. There is absolutely no excuse for missing him. Even more appalling, neither he nor I received a single attempt at contact. Any competent company would have called immediately or reached out to the secondary contact. This company did neither. What makes this even worse is that there was no way to reach them. Their phones went unanswered, and there is no functioning emergency contact. How a transportation company operates without basic, real-time customer support--especially when dealing with elderly passengers--is beyond comprehension. The situation left an 88-year-old man stranded at the airport and caused completely unnecessary stress and confusion. It is reckless, irresponsible, and frankly inexcusable. To add insult to injury, there has been no timely acknowledgment or resolution regarding a refund. Do not trust this company with something as critical as airport transportation--especially not for vulnerable passengers. This level of negligence is staggering.

First time taking a medical transport with them I was instantly impressed. The vehicles are…read morespotless inside and out free of garbage and smell, drivers are very very nice and very safe drivers. I never had to wait more than 10 minutes for my ride home, they call a day ahead to remind you of your pick up time, and if you have to call the office they are so friendly and helpful. Keep being awesome Aero, Thank you!!

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.