We were buyers on a transaction for which Sandie Hea was the listing agent…read more We have purchased a few properties here in the US (in both California and Missouri) and out of the country (in Costa Rica). In fact, for a little over 2 years I worked in a very busy CA real estate office as both part of the transaction process and in the escrow department. We are no strangers to how transactions can and should go. Working with Sandie Hea blew all of those norms to smithereens. Throughout the process she was disrespectful and either deceitful or poorly informed. Kindness forces me to consider that she just didn't really understand what the seller wanted but if I weren't being kind, I would say that her behavior during the transaction was potentially deliberately deceitful and ethically corrupt. Her communications to our agent were rude, unprofessional, and when it mattered, on issues of real transactional substance, were, at best, poorly considered, and at worse, intentional deceptions. If something crazy happens and Sandie Hea is the only agent available in the world to work with, if my husband and ever decide to sell our house, the only contact with her I would have would be to ask her to move so that I could reach the For Sale By Owner sign. And for clarity's sake, I'm in St. Louis, though my description suggests I'm in SF. *** Below is an edit to my initial review based on Sandie Hea's comments *** To clarify, I didn't say you communicated with us. I said the way you communicated was disrespectful, unprofessional, and potentially duplicitous. Your response that says you never communicated directly with us is true. But you must be aware that I am aware of how you communicated with our agent, the words you used and the tone of those words. Therefore, you must be aware that I know you were unprofessional and disrespectful to our agent. Like, you get that, right? So when you told my agent that the seller was filing an insurance claim and repairing the roof based on our Request for Repairs, and then later had us pick out a color for the roof tiles, we took you at your word that a new roof would be installed prior to close of escrow. There was no "confusion" as you suggest in your response. It was clear. You said that. But you never provided the approval on the request for repairs, despite being asked multiple times. You never had your seller sign it. But on the last day of contingency removal, rather late in the day, you informed our agent that the seller was NOT going to be repairing the roof after-all, despite what you very clearly said, and despite having a roofer ready to go and an approved insurance claim already processed. So when you defend your actions by saying you were only doing what the law requires, which is to do what your client wants, you're basically saying it was the seller's idea to offer us less than 50% of the actual cost of the roof replacement, and at the 11th hour. You're basically saying that it was the seller's idea to, if we didn't agree by the end of that night, re-list the property for sale? You're basically saying that it was the seller's idea to go ahead and process the insurance claim and pocket the money rather than actually fix the roof, costing us even more money in the transaction. You're basically saying that these were all the seller's ideas, despite having a professional roofer and insurance inspector tell the seller that the roof needed to be replaced, that you didn't advise, suggest, or otherwise navigate a course of action? How stupid do you think we are? How little regard you must have for other people. I stand by my review, and, while well crafted, your response fails to address what I said. All it does, and I mean ALL it does, is deflect from two core realities: You communicated horribly and unprofessionally during this transaction. You behaved in ways that are, at best, ethically blurry, and, at worst, broke MLS guidelines and violated national standards for Realtors.

Sandie was outstanding to work with! And her team too! Selling mom's house, after 70 years, was…read morestressful. But she made the whole process easy. She's compassionate and caring. A woman of faith. What a blessing she was to us. She was always available to us, answering all of our questions. She is the best, would highly recommend her to anyone wanting to buy or sell.

Brittney Harris is the consummate professional realtor. She listens to your wants and needs and…read moreworks hard to ensure you get your dream home. She helped me buy and sell. The selling aspect took longer than both of us liked but they just made her grind harder until we were successful. I highly recommend her to anyone looking to buy a home in the St. Louis area. You will not be disappointed.

Brittney is literally the best realtor! She made the process super smooth from the start of…read moreconsultation to after closing day and answered any questions I had and made sure she got the answer. She made sure everything I asked for was within the home I wanted. If you're ever looking to purchase property in STL, I HIGHLY recommend going to Brittney. So professional and nice. Wouldn't have had it any other way.

Shawna is very knowledgeable and helpful in all aspects of real estate. She is committed and shows…read moregreat dedication to every detail of the home buying or selling process.

Johanna is the best! She was professional, honest, and fun to work with. This was my first time…read morebuying a home and I did not know what all to expect. Johanna made the process very smooth and explained everything in a way that was easy to understand. Not only was she very knowledgable about the St. Louis area and it's municipalities, but she also gave great advice when it came to making offers. I had a great home buying experience and am very happy in my new home! Do yourself a favor and call Johanna!

If anyone needs a realtor in St Louis, I would highly recommend Johanna. Since Jo was born and…read moreraise in St Louis and has over 15 years of real estate experience, she knows St Louis like the back of her hand, and is very familiar with the market. Jo understood exactly what we were looking for in our next home. She is extremely patient and professional and I'm sure we weren't always the easiest to deal with, especially with all my husbands questions. Even after we closed she was there to assist. Jo will definitely be who we call on when we look for our next home!

Jennifer Sterling sold two houses for me. She is the is most professional, knowledgeable and…read moreexperienced broker, who's always accessible and dedicated to every detail of the deals. She is the best!

I highly recommend Jennifer if you are buying or selling a home. She is an experienced,…read moreknowledgeable broker who is honest, hard-working, attentive, responsive, patient and professional. Jennifer exceeded all of my expectations and I highly recommend her for all of your residential real estate needs.

It all started when Karen helped my parents sell their house in less than a day…read more.. I reached out to her to see if she'd be willing to come take a look at our house and help us determine what repairs and upgrades we'd need to do to maximize our sale price while minimizing time on the market. She was happy to help and her advice was spot on. We procrastinated and took our time getting our various projects done (that's how we roll), but Karen didn't pressure us, just checked in every few months to see how we were doing, even offering to come back out for another look whenever we were ready. Did I mention our house was in High Ridge? Anyway, about a year after the first visit, we asked her to come back out. Karen helped us make a few more decisions, and we finally landed on a "we'd like to be on the market by this date" date. Once we made it official, Karen listed our house--the pictures were fantastic--and we accepted an offer just about a week after going live. Karen helped us through the negotiation and inspection process too, recommending some really great (and affordable!) companies to do the work. Meanwhile, as our buyer's agent, Karen was ever-so patient with us as we looked at a bunch of houses, then suddenly revised our budget and looked at some more, then suddenly switched target areas and looked at even more. The absolute best thing was how great she is at identifying potential issues. It was kind of like bringing a home inspector along to every showing! We found "the one", made an offer, haggled a bit and yada yada yada, here we are, a year later, in our perfect house in the perfect area. We just couldn't have done it without Karen's help and expertise. AH-MAZING.

Karen is simply the best! We have sold and bought 2 times with her. She is attentive to the…read moredetails, and is VERY knowledgeable. There were multiple instances of details in the sale and closing that the other party's realtor was missing, and Karen caught them. That saved us time and money, and helped us to avoid headaches. Karen has a wide network of professionals to help you. From handymen to movers, she knows people to get you through the process of preparing your home for sale, listing it and closing the deal. This also applies to you buying your new home. I would recommend Karen to everyone I know!

We had a great experience starting with the strategic timing of putting our house on the market…read more Our house sold within 24 hours of being listed for $15,000 more than we expected. Great communication throughout the whole process + the benefit of 4%. The entire team at Strait Realty did a great job in a tough market!

If I can give a 0 star, I would. The level of unprofessionalism and discourtesy that we received…read morefrom Bob Strait was unbelievable. We tried to place an offer under the asked value due to the visible repairs that the property needed with the objective to try to negotiable a price in the middle through him, then shouting, DO NOT WASTE MY TIME, I WILL NOT REPRESENT YOU, he hung up the phone. My family and I had never experienced such an impolite and unprofessional attitude from an agent in our many years of investing in the residential housing market.

Angie is an amazing realtor. She helped us secure a beautiful vacation home and we are so thankful…read more She was caring, communicative, and worked hard to make our dream come true. Her strong knowledge of the market helped get our offer accepted in this tough time. We strongly recommend her to anybody looking for a realtor in the St. Louis area.

Angie is a super hard worker and a great advocate. She took a lot of time to explain all the…read moredetails to me and went to bat for me when I really needed it. She has a great touch to customer service and a good reputation in the industry.