I've been going to Dr. Nicolas for over 25 years. Excellent! Dr. Nicolas and his technicians and administrators are all very good at their jobs and the place runs well. Special recognition to Michelle. Thanks! read more

In 2020, I received major dental work here and Dr. Nicholas and the dental team did a good job. Because they did a good job the first time, I maxed out my dental benefits for the whole year with them. Fine. Somehow, the insurance company did not pay them directly (has never happened in 5 years Ive had this insurance) and so I ended up owing them $651. Due to the pandemic I ended up experiencing a financial hardship but I scrounged to pay them what I could which was $600 (the business manager who contacted me was super rude but whatever). Last month, without receiving any reminders about the remaining bill they sent the $51 to collections. Imagine that: After getting at least $4,000 from me, they send a $51 bill to collections during a pandemic when folks like me are still recovering. They are good in dental work but a little ruthless in business. read more

Dr. Nicholas had been my dentist for years before I relocated to another part of Maryland. I tried another dentist close to home, but that office could not match the stellar performance of Nicholas Dental Care so I returned. Nicholas Dental Care gives you all the warm and fuzzy feelings that you would NOT expect from a dentist office. STAFF: Every staff member I've encountered has been beyond pleasant. They make personal connections with their patients and are non-judgmental. As a wheelchair user that had a horrible experience as a child, the staff makes sure the office is accessible and my visits are always comfortable. OFFICE: Each workspace is separated with an open wall and large windows. That helps you feel private, but not claustrophobic. The windows are a welcomed distraction if you're not watching a movie where the TVs are strategically mounted on the ceilings. Super smart! I got even more comfortable with dark protective eyewear, a warm blanket, pillow, and volume-adjustable headphones provided by the office. Super duper smart! DENTIST: Beyond the cool perks and friendly staff, I returned because Dr. Nicholas is a talented dentist. He is kind, gentle, patient and uses high quality products. I've had fillings, crowns, and even root canals and they were all as close to pain-free as you can imagine. You will not be disappointed. Trust me! Check out Nicholas Dental Care. They have flexible hours and many payment options. read more

So many good things I can say about this dental office! For starters the staff is so friendly and welcoming. They make you feel like an old friend even when you are new there. Like a big dummy I have not seen a dentist in a very long time. Not one person there has made me feel bad about that and they have been working diligently on getting me back on track with my cleanings and overall denial care. Dr. Nicholas is a great dentist! I have never been to a dentist where I have felt so comfortable. His office is clean and welcoming and you can tell he takes great care of not just his patient's but also his staff. I could say so many good things about this office! I'm so glad I found them! read more

Been coming to this practice for years and I am always provided with exceptional service. Michelle does my cleanings and she is phenomenal!

I went to Dr. Nicholas after receiving a flyer in the mail that teeth cleanings were free with insurance. I went and had a decent teeth cleaning experience. The dental hygienist is really friendly and helpful. The dentist came in and talked to me about some cavities and other work that I needed done. Overall, the dental experience was fine. Then came payment. I was told that it would be thousands of dollars to fill a couple of cavities and some other semi-major work. That seemed ridiculous to me, considering I had insurance. I found out that they had already charged hundreds of dollars to my insurance for the cleaning, exam and x-rays (which I didn't request--remember I came in for a teeth cleaning) and that had eaten into my yearly insurance allowance. Also, this doctor wasn't considered "in network" for my insurance, even though he accepted my insurance. The front desk people knew that and never mentioned that that's why the out of pocket fees would have been so much to get the work done. I did some research on my own and found another dentist who was in network and therefore would charge a lot less out of pocket for me. Overall, I didn't appreciate not having anyone discuss what they were doing beyond the simple cleaning and how much that would cost my insurance. I wouldn't have consented to hundreds of dollars in x-rays from an out of network dentist if I had known how it would affect my insurance allowance down the line. I like when doctors are open about treatment and open about payment, which my current dentist and his staff are. Also, there is no in-house financing or payment options. I was told that if I were to get the work done there, the entire balance would be due at the time of treatment. They weren't even willing to split it into two or three payments, which many other dentists do. I also read another Yelp review of a woman (there's another listing for Dr. Nicholas on here) who went to Dr. Nicholas WITHOUT insurance and they worked with her to split her payments, but I guess they're biased if you DO have insurance. He's an OK dentist (at least from the cleaning), but I would advise anyone going to stay on top of what they are doing and ask how much they will charge your insurance or you for those services. read more

My whole family comes to Dr Nicholas!! He and Dr Boyd are great! Didi and the front staff team are consistent and make sure your questions are answered and their follow up is great! We'll be here for a while! read more

I've been going to Dr Nicholas since 2009 and the professionalism and organization of all the staff is what kept me with them for so long. Everyone is so friendly and efficient.! I would give the whole office a 10 stars if I could. Keep up the great work! read more

Greatest dentist office I've ever been. I've been a patient for 6 years and don't plan on changing that. All of the staff are communicative, pleasant and on the same page. Everything is consistent and honest with them. I highly recommend! read more

I have know Aaron for many years and he is an excellent dentist and truly cares about the well-being of his patients. I know him to be of the highest character. read more

Don't know if it was my scathing previous review or a call from my bank, but evidently Dr. Nicholas found out about how badly his long time customers were being treated and "authorized" a refund to my card immediately. This doesn't reimburse me for my time, aggravation, and outrage over the way I was treated, but it is justice. Never found out who this accountant was that I was told was the ONLY person who could authorize such a thing. Now if he would just fire that "Tracy" person that gave me no information, no resolution, and no customer service, all would be right in the world. Thank you Meagan for making this happen. read more

My kids and I have been a patients with Nicholas Dental Care for over 10 years. I had an appt today (2 temp crowns), and as I heard the drills and felt vibrations I realized how much I trust Dr. Nicholas and how I've enjoyed his staff over the years. The office decor and lighting put you at easy and make you feel at home. The staff is always welcoming and friendly. Mike (dental hygienist) is the one person that successfully persuaded me to start flossing by sharing a personal story of how he got his wife to floss (disposable floss picks). I can't say enough about the professionalism I encounter when serviced by Nicholas Dental Care. I also have nothing but praise for Dr. Nicholas. Anyone that can make you feel at ease, crack jokes, teach staff, inform you of what work he's doing step by step AND provide you with a pain-free and quality dental experience is just...the bomb, period. As long as I'm in the DMV, I will patronize this establishment! read more

My whole family has been going for the last 15-20 years for a reason. I won't feel comfortable at another dentists office after I move away.

I have been going to this dental care for about 5 years and could not be happier. They welcome you with a smile and make you feel welcome. The person that cleaned my teeth was very professional and through ( I think his name was Mark). The equipment was state of the art and I also like that! I then moved to another room and was attended by Roz who was also great and helped me with a crown. Don't ever worry about the costs, they are discussed with you before work is done. Not the highest and not the cheapest dentist in town but middle of the road for excellent dentistry! When you are finished you go to the desk and meet with the great receptionist that greeted you. She explains plans that the office has to make paying easier which is a big help. Besides Dr. Nichols being excellent at what he does he also donates his time to help people on a small island with their dental issues and I admire him for that. Look no farther, this is your dentist read more

Although they have limited hours they are not limited on their care and patience! Great professional dentist! And did I mention the receptionist that answer the phone as sweet as pie every time I call there, I get such a friendly voice!.. I did visit on Monday urgh! That's the part I don't like (the drilling and fillings) but they made it sooo easy! I even got to watch a movie with awesome headphones.. My Dr. is Dr. Luntz and he was friendly too! Great dentist I recommend this practice to anyone! read more

While the dental care seems to be good the office staff can not manage the billing correctly. After instructing them I would not agree to any procedure not covered by my dental plan at the time of the procedure I went back in and they performed a procedure that was then not covered by the dental plan. After repeated attempts to straighten it out and they always said they would look into it and get it corrected and would never hear back from them other than to get another bill for it. Calls are not returned and follow through never get done! Recommend you look for another dentist! read more

Highly suggest avoiding this place. I had actually reviewed them a while ago, on both Yelp and Google, and my reviews mysteriously disappeared. Odd, but not surprising. Pro: Able to get appointment quickly. Cons: Billing and Dentist Billing When I called to make my appointment, I asked if they took my insurance. They said they did. After getting care (cleaning, fillings, etc.), I was surprised when I received a bill for the full cost of the work. When I asked why (because my insurance should have paid for 80%), the office manager told me that they were not in network. When I asked why they told me they "accepted" my insurance, she said what they told me was accurate; that they "accept" my insurance, but that didn't mean that they expected to receive payment when they billed my insurance because they knew they were not in network. When I suggested that they be clearer with patients about "accepted" vs. "in and out of network", she just seemed annoyed. I suppose I should have called my insurance company to confirm they were in network, but believe they knew EXACTLY what they were doing when they told me they "accepted" my insurance and withholding that they were not in network. Dentist I never actually saw Dr. Nicholas in my two appointments there. The dentist I saw was either an intern or someone very new. It took 2 hours to do 2 small fillings. read more

Let me just start off with saying I love this dental practice! I was referred to their office on Monday because I was having so much pain due to an old filling. I called that morning and got an appointment that afternoon. I filled out some light paper work (thank God) and I was called back 5 minutes later. I got all my x rays done in the exam room and literally 15 minutes later, I was told I needed a root canal. About 10 minutes later a lady from the front desk came back to explain my payment options. Since my dental insurance really sucks - I was looking at a very large bill. They have something called care credit which is a finance company that you can pay monthly for 1 year. Super convenient! If not you have some other options. I went to the front desk to check out and due to financial reasons, I was unable to make any payment arrangements at that moment. Before walking out the billing manager asked me how I was feeling... After telling her that I was still in some pain, she started crunching some numbers and was able to fit around my budget. I almost cried! I got my root canal done today and if I'm lying, let a higher being strike me down...I swear I didn't feel a thing! I am so grateful for this wonderful staff and Dr. Nicholas. I've already recommended this practice twice! read more

My whole family has seen Dr Nicholas for the past couple years, but lately I have noticed that billing starts having lots of issues not sure what is going on. I have already discussed many people about my outstanding balance which got clear back in September and I should get a call from Manager today to go through by bills. May be it is time for me to find another place which is inside dental network plan so much easier to find what exactly you need to pay. read more

I have been a patient of Dr. Nicholas Dental Care for years. I trust them to do my cleanings, fillings and x-rays and keep me on the right track to avoid any complications or expensive problems. It has always worked in the past, until NOW! It may sound strange for me to say this but I am feeling betrayed and let down. Following the recommendation, to have a filling replaced I contacted the office. Against my better judgement I allowed another doctor in the practice to do it because Dr. Nicholas was not available. Since I had so much trust in the practice, I thought it was a simple procedure so why not! In retrospect should have followed my gut feeling. I had a filling replaced and of NOW I am really struggling with my loyalty to this practice. Since April 2017, I have been experiencing pain, swelling, infection, antibiotics and have been hit with an $2500 cost course of action for a problem that I still don't understand could have happened. Upon my visit back on several occasions to correct the problem, while even telling Dr. Nicholas my gum was swollen and sore at the site where I was given my numbness shot, I was simply told to rinse out my mouth with salt water and brushed off like I don't know when something is wrong. The filling the other dentist put in was removed and replaced with a sedative filling to make my tooth stop hurting. Still not sure what was causing the pain in the first place. Here it is almost September and waiting to finish the antibiotics for an infection that has set up because the nerve has died and I basically have a dead tooth. How does this happen when you are seen every six months for teeth cleaning? Why can't a dentist tell if a tooth is so badly decayed that it does not need a filling but another procedure which could have prevented me from having to go through a lot of pain, discomfort and suffering. Lastly, but not least why should I have to pay for a procedure to correct a problem that clearly was unavoidable. I am not sure why this has happened to me or what my next course of action will be, but I believe knowledge is power only when shared. read more

If there was a place 0 stars I would definitely select the 'zero' option for customer service. NEVER, NEVER talk to Tracey. She is rude and will hang up mid conversation in your ear. Wow, horrible experience. I returned a phone call from Tracey and mid conversation she hangs up in my ear. You only get one time to make a good impression...her customer service skills over the phone definitely need help. Due to this experience, I will not use this office for dental service. read more