I called on a Sunday, as the heat had gone out Saturday. Within 30 minutes I had a return call…read morefrom a technician (Jordy?) who said he'd be right over. He was here in about 70 minutes (fair enough, I live ~30 minutes east.) He was polite, efficient, corrected the problem, and gave me sound advice. Despite the several negative Yelp reviews (I called Long because the Google reviews were mostly positive, and because they are specialists in the Heat/air system we have.) I am quite glad I was able to see past the many negative reviews (though, knock on word, my furnace didn't require a significant repair.) The person who initially took my call, also, was very polite and professional. Btw, the charge per hour on a Sunday, was $225. I am not made of money, but I thought that was quite fair (have you ever called a plumber on a Sunday?) I am likely to become a regular Long Energy customer.

After being a customer for 15 years and spending over $14,000 on a new natural gas boiler and hot…read morewater tank at one of my properties they refused to service my boiler during the below zero weather in 2026 for at least one week. The reason was they must take care of their oil and propane customers first because they make recurring money on them . The lady in the service department was also nasty. At the risk of my system freezing I found a local one man company to fix it right away. (stay away from Long Energy) Just look at the other BAD reviews

VERITAS Heating and Cooling is a great Company...Adam has installed a new gas boiler to replace an…read moreancient oil burner in our home...also installed a gas fireplace and hot water heater for us.... He is friendly, efficient, knowledgeable and reasonably priced. On time with appointments and always cleans up thoroughly when the job is completed. I completely trust this business and recommend them to all my friends. So pleased to support a good local company.......

Adam is incredible! Knowledgeable, hard working, we are loyal! What a comforting feeling to know…read moreAdam has our best interest at heart. He makes time for us in his busy schedule for maintenance of our furnace. We never have a worry about making it through winter with Adam taking care of our furnace, we highly recommend him!

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

Unpredictable quality work. Depends on who they send. One repair ended up costing us hundreds of…read moredollars to eventually fix with another contractor...Very nice people to talk/deal with though.

We had Allens install a new efficient heating and water heating system. The guys who did the…read moreinstall were timely and professional. We are very pleased with our new system.

They were professional, no detail was left - and not only took out the old oil furnace and tanks,…read morethey did a few things I hadn't even thought of as they installed a gas boiler. I _never_ had any workmen do a more thorough job, or leave a site so clean. With the below zero temps this week, I realized it has been 3 years without my having to worry about anything.

The guy is a lifesaver! Our heat was out on a very cold night and he came right over, fixed it, and…read morewas very knowledgeable. Prices very reasonable. Call Dave, don't waste your time with anyone else.

Dave evaluated my AC a few years back. It was an older unit which he cleaned and tuned for me. He…read moredid not try to sell me a new unit that I did not need. He told me to trim the bushes back from around my condenser unit and it started working much better. When my boiler started leaking I called GEID Mechanical again. The leak turned out to be unrepairable so I asked Dave for an estimate to replace the unit. His price was WAY better than some of the bigger names in the area. He ordered it and got it installed quickly and professionally. He was able to re-use a lot of the existing infrastructure in order to keep our costs down. His work is top notch and he took the time to make sure the unit was properly tuned and answered all of my questions completely. Dave is honest and has a work ethic that you rarely see in the trades these days. Thanks Dave!

Lou's Electric came this morning and installed the new heater in Laura's kitchen. They need to come…read moreback to run the gas feed in the basement. They did a very professional job and it looks great. I highly recommend them for Heat / Electrical work.

After some investigation, it turns out the electrical issues I was having *did* originate with this…read morecompany's work. It turns out they failed to connect the neutral to anything at all when installing a disconnect, which caused all my lights upstairs to immediately blow out, and none of the outlets to work properly. Thanks for that. When I discussed the problem with another electrician, I was told "I hope this guy was not a real electrician. I shutter to think what other mistakes there are that we cannot see."