Been using him for years and never had any issues. With the ever shifting insurance environment in…read moreCalifornia there is always a need to update or renew our policies and his office always gives options which I appreciate.

Called for insurance quote multiple times, no answer and no call back. Imagine how they treat their…read morecustomers

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Best person to call for umbrella insurance!…read more Joe was easy to talk to, knowledgeable of available options, and answered emails. He gave me a great quote with a highly rated insurer. Whole process took 2 days. Save yourself alot of time, call Joe Peterson in San Ramon.

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

I switched from Progressive to Nationwide for home owner's insurance. About 9-10 months in, I…read morereceived an email with a google map photo of my property telling me I needed to get rid of the "debris" and "inoperable vehicles" on my property within 30 days or they would cancel my policy. We have zero "inoperable vehicles" on our property, and I'm not sure how a Google Map photos can tell you the operational status of a vehicle anyway, but, yes, we do have more vehicles than your ordinary city home would - why? We live in an area so rural the nearest major city is 5-6 hours away, and we might be what you call a "hobby farm" in that we raise animals and grow crops for ourselves - we just have to. We have a few farm vehicles and a tractor, all licensed and insured, as well as an RV, and a hearse that is my fun-mobile, because I love Halloween. I took a look at the google map photo and easily recognized exactly when it was taken as September. We set up a haunted house on the property for the local kids, because there are no Halloween activities in the area, and the haunted house was in the photo, half built, so I knew it was September. I got this email in January... so they were looking at things that were supposedly on my property 4 months earlier in summer, and its dead winter, and none of those things are in the same place! Also looking at the google maps photo, someone who had never been to our property could not have identified anything in that photo aside from a bunch of shapes. So I responded to the person who sent the email, "identify what items in this photo are "debris" and "inoperable vehicles" from an aerial shot 70 miles above it and we will gladly remove it if it is what you think it is." She sent a screen shot of the photo with items circled as needing to be removed, but couldn't tell me what they were, or identify them as "debris." She circled our beehives, a greenhouse, some raised garden beds, three chicken coops, a goat pen, a pig pen, our winter firewood - an acre away from the home, our trash area (we don't have trash service available, we have to haul it to the dump ourselves, and the storage area is well away from the house structure), a tractor, and... the Haunted House which wasn't even there anymore. The email stated if they didn't get wide shot photos of the circled things, they would cancel our policy. I'm not wandering around my acreage in the middle of January in Colorado taking pictures of things just to continue being judged from space - so I called Progressive, got back on that day, and told Nationwide to kiss off. Nationwide is not on your side, absolutely not on the side of rural Americans and farmers, and should rethink their customer service policies and their use of satellites to monitor people's homes and lifestyles. Our home had stood for 103 years without any fires, floods, or any other damages that would affect Nationwide in any way, so the statistics that my raised garden beds will burn it down at this point are pretty low...

Adiel our representative spent 3 hours with us removing one car and adding a new 2026. He also…read morereviewed our auto, homeowner and umbrella policies. We added some new benefits. Adiel also compared and contrasted very benefits and discounts. He also compared pricing as well.

I discovered recently there is no cost for passport photos for AAA members. No appointment needed -…read morejust go to a branch. I was in and out in 10 minutes! James was kind and patient and let me take multiple photos (I don't photograph well) until finally we had one with my eyes open that didn't look like I was heading out for a crime spree afterwards. The whole team at the San Ramon office was great! Every customer who arrived was greeted and checked in right away. Two other staff helped me besides James (sorry I didn't catch their names) - everyone in the office was friendly, helpful, and fast. I'll definitely come back to this branch if I ever need anything that can't be done online. Oh and the photos were printed immediately and were good quality. James put them in a protective envelope and helped me download the digital copies. I was dreading this task but everything went so smoothly - I'm very happy with how it all turned out!

I recently found out that for those who are AAA members there is a DMV desk there where you can do…read morebasic DMV transactions such as registration renewal, transfers, international licenses, and much more. There is a employee that sets you up for a quick appointment when entering and then a few minutes later you are up. I got everything i needed to do without the hassle of the DMV office. Great addition and branch.

Recently I was in need of finding a new insurance company after my previous company of 20 years…read morekept raising premiums for no reason whatsoever (no claims and no accidents on my home or auto). I called around and came across San Ramon Insurance Agency, and I'm very glad I did. Kerree was amazing and professional. Her response time and attention to detail were fantastic, and she quickly found me better coverage at a more competitive rate. She is extremely responsive, easy to communicate with, and always takes the time to explain everything clearly. I truly felt she worked hard on my behalf. Highly recommend San Ramon Insurance Agency and Kerree -- a 5‑star experience all around.

My 500th Review! And an appropriate business for a…read moremilestone review. I've been with the agency for what feels like around 20 yrs. now or better. Can't believe I haven't reviewed them sooner. I currently use them to insure 5 autos and have referred at least one additional client their way. And told countless others about them. The business is an agent for Mercury Insurance, which is widely recognized in CA as providing among the most competitive rates for insurance in the state. Don't sleep on Mercury or San Ramon Insurance Agency (SRIA for short). Tracy the owner is really nice, handling many smaller concerns promptly & personally. And the young ladies in her employ are also equally charming & helpful. Their nearly perfect reviews speak for themselves. Really great semi-small outfit & model for other similar sized businesses.

I have been so impressed and pleased with the effortless and flawless execution of switching home,…read moreauto and adding an umbrella policy insurance. My boss was in a situation (6 pts on DMV) where his auto insurance was ski high. Robin Ormsby was able to provide in record time a quote saving nearly 5K annually and providing an excellent rate for an umbrella policy as well. She was knowledgeable, personable and super efficient. Got it all done electronically - super fast and super easy. Loved it and love Robin. She has my business for life. So much better than dealing with AAA or online providers! Bobbi

I have been a long time customer. This year they have failed to provide Insurance coverage for my…read moretwo apartment buildings. They have taken payment but failed to provide a policy. And have failed to provide proof of Insurance to the property lien holder (Chase Bank). They are now failing to return phone calls. The lien holder is ready to find and issue a policy according to the terms of the loan.

We cannot say enough good things about working with Nathan and his team. They handle all of our…read moreinsurance; homes, vehicles, and our umbrella policy. The level of service is truly white glove from start to finish. In a world where it's nearly impossible to reach a real person, Nathan's Team is responsive, proactive, and incredibly knowledgeable. When we have a question, we get a clear answer quickly. When something needs attention, it gets handled. No chasing, no call centers, no confusion. There is something incredibly valuable about working with a local agent who knows you, understands your situation, and actually cares about protecting your family and assets. We feel confident knowing our coverage is thoughtful, coordinated, and reviewed regularly not just set and forgotten. If you're looking for an insurance agent who combines expertise with personal service, Nathan and his team is it. Highly recommend.

Just switched a few months ago from a dishonest agent in Mill Valley, CA to this agent and so far,…read morethey have been just great. I would suggest you switch to them if you are having problems with your current agent. Dealth with Lisa and Brandon and they were both great.

Karen and her team were very easy to work with. I reached out for new home insurance. She was quick…read moreto respond and after a day, she found better coverage for less than my current premium. All docs were handled electronically and I was up and running a day later. She was honest and upfront about where she could save me and where I was better off looking on my own. For that, she gets a full positive rating for service, savings, and communication. Thanks again.

I don't usually write reviews of businesses, especially of any financial or insurance brokers -…read moremainly because the preferences for them tend to be very subjective. But I had to make an exception for Karen Sahota from SahotaInsuranceServices - with whom I had worked for over 20 years: Karen Sahota from SahotaInsuranceServices. She and her team always looked out for my best interest and worked diligently during every rate increase to ensure we got the best insurance coverage at the best price. With her experience, she will also provide you detailed analysis(simplified for me, of course) of why things are the way they are and what's our best option. I've had Home and Auto Insurance from multiple Insurance firms, and I always used to shop and compare myself(yes, I'm that OCD), but Karen's offer had always been the best. I've never had any issues dealing with a claim with any of the insurers she recommended. At this point, I believe whatever she says. So, if you are looking for a good Insurance agent who will keep your best interest, look no further. You have my word for it. Call her now to see if you can get a better deal. Good luck! You can find her at: https://agentpages.twfg.com/karensahota/ or https://www.facebook.com/SahotaInsuranceServices

Great service! Fast! Reliable! Got temp cards same day! Best insurance services in town!read more

My wife's family and I have known and worked with Bob Arnond for over 25 years. He is a trusted…read moreagent. He has always worked with our families best interest in mind. I would recommend Bob to anyone in need of auto, home or life insurance.