Great experience with State Farm. Barb Ellul and her office are always helpful and take the time to answer any insurance questions I have. Everything is handled promptly, and I truly enjoy receiving the calendars each year. Excellent customer service all around. read more

Barbs office staff have all been amazing especially Leimanu! She is quick to respond, kind, and always answers all my questions and needs! I really appreciate her help! read more

Been doing business with them for many years. Great service, prompt and friendly. Leimanu always handles my requests on time and with a great attitude. read more

My father passed away and not once has this office successfully navigated my requests for refunds. Multiple policies (umbrella, automobile, earthquake, homeowners) and not one of them was successfully refunded. Never once was I contacted by the actual agent in the office. It was always office personnel. I will never use State Farm in the future. read more

Been a long time customer with this State Farm office. Barb Ellul and her entire staff are awseome insurance agents! Recently had some insurance policy issues. Consulted with Leimanu Chu Hall, one of the insurance agents out of this office. Was extremely helpful in resolving my issues I was concerned with! I recommend this State Farm Insurance office. Excellent customer service! read more

I had a good experience with State Farm they help me out a lot as my 1st insurance company that I ever got for my car. They explained everything to me in person and took their time to make sure I got a good rate and everything I needed. Thank you for all your help. read more

I'm a State Farm insurance customer for last 15+ years, cant say enough about how helpful and courteous the staff is, especially Lynn & Barb. What a pleasure and a refreshing experience to work with both of them who is so knowledgeable and ask all the right questions, keep up the great work! If your looking for insurance needs. I highly recommend checking them out. read more

Leimanu, Dean, and Maya provided exceptional service! They were friendly, attentive, patient and extremely knowledgeable. Highly recommended to anyone looking for top notch assistance and peace of mind! read more

Barb and her staff Lynn are amazing and responsive. Especially Lynn she takes the time to make sure you know what you are getting and that you are getting it for a good and fair price. I love her customer service she makes sure to be responsive and proactive on her clients behalf. read more

Great service Barb is wonderful and Leimanu Chu Was a wonderful agent I would recommend them to everyone Maya Dean Leimanu and Barb Great team , great place , and great service. If you're looking for an insurance agent who cares about your needs , this is the place. read more

The Customer service here is exemplary, Every time I call with an issue concerning my policies it is solved with in 24 hours or sooner. Leimanu, Dean, Maya as well as Barb are fantastic. At this Office it doesn't matter who you deal with they are on it! read more

My agent Leimanu chu-hall reached out to me about life insurance for me and my husband. I was very grateful for that she called at the right time. Her customer service was excellent. I appreciate that before we hang up she always makes sure that we know the process before signing . She is also helping with my daughter leimomi life insurance. I would recommend to my family and friends to go to State Farm and ask for Leimanu chu-hall if they need any life insurance or car insurance their customer service is excellent and they truly care. read more

My service with my State Farm Agent Leimanu Chu-Hall was outstanding. She walked me through the whole process with great customer service and satisfaction. I was very pleased with the service and recommend leimanu Chu-Hall for any other future claims you have with State Farm insurance! read more

We've been insured through Barb Ellul -- State Farm form for 20+ years for both homeowners and automobile insurance and have always been very satisfied with their service and prices. We appreciate that Barb and crew reach out to us periodically to make sure we're still properly insured with the right package that fits our particular needs. We work most closely with Leimanu, who is very knowledgeable and quick to respond to our every question and need. We highly recommend them! Fawn and Ron read more

I have been dealing with Leimanu Chu-Hall for many years. She responds very quickly and we like her service

Leimanu Chu Hall provides the best service known to man! She is speedy and very reliable. I always go to her when I am in need of car insurance assistance because she always knows what to do! 5/5 stars for sure! read more

State Farm has been a great company to me for many years. They are always helpful and eager to go the extra mile. Agent Barb and her staff are easy to work with when you need to get something done. A recent fender bender took just a couple calls and a short time at the shop to resolve. read more

Barb Ellul - State Farm Insurance Agent - Auto Insurance Near Me - Dublin, California

I have never really needed to contact my agent before for anything but two months ago I needed more insurance for a new place and a new car and all I ever get is voicemail saying they are still able to reply... well I have called, texted, and emailed with not a single reply, by boyfriend also was trying to get insurance, but no reply. I was left hanging after talking with them about a quotes and what I need. I'm on time constraints for getting insurance and this is a stress I didn't need. Changing to a different agent. read more

Fantastic team!!! I come to them with all my insurance needs and they always take care of me! Highly recommend!!!!

Barb is an expert in her field who truly loves to educate clients and ensure they have the best plan in place for their life and business. She reviewed my current insurance and let me know several ways I could save money, evaluate and reduce my risk, and be more fully covered!! Yes, she gave me homework - to go look for sprinklers in places I never thought to look, be prepared for emergencies, and think about the miles I drive vs coverage plus an umbrella policy at little to no add to my final monthly bill. She makes sure you have a plan that works rather then simply selling a policy. Thanks Barb and your team for making insurance easy! read more

I am writing this review as I had terrible experience working with her. First of all she sold an insurance policy for my townhome which doesn't cover anything. I only came to know about how under covered I was when I submitted a claim. The claim was denied and the insurance company asked me to work with the agent. Then when I tried to reach her several times (over the phone and emails) there is no response whatsoever. Its been few months and at least 5 to 7 attempts from my side to reach her, but in vain. read more

Barb and her team have been amazing providing me and the family insurance of every kind! Anytime that I need something they are quick to react. With their reasonable prices , I think that everyone should take a chance and inquire about policies today! You will not regret it. Thanks team read more

Poor customer service. Always getting voice mail and never available when I need them! Changing to another State Farm agent!

As a 30yr plus year loyal customer of this State Farm office for my homeowner and two autos, I submitted payments for my policies in June. Checks were sent and cashed prior to the due dates. I was hospitalized and temporarily disabled from work on a FMLA leave of absence from June 28 through Sept 5th. State Farm canceled my auto policy July 29th. In past practices, emails and calls came from this office if I was close to cancelation and would immediately pay via credit card. IF a cancellation notice came (which I do not recall), I would have looked at my bank statements and saw that the check was sent and cleared. I also received my insurance cards, so it would have been reasonable to assume it must have crossed in the mail. It is also interesting as I received several solicitations for earthquake and additional coverage from this office during that time period. I had a small ding on the back bumper/reflector on Sep 24th and submitted only my 2nd claim in 30 years! I was told I was not covered and my policy canceled on July 29th! "We know you travel a lot for work and may have missed the notices, but we are not able to extend coverage. So very sorry." After explaining the situation with Barb Elluls office and submitting bank records, it appears State Farm applied both checks to my Homeowners policy. Not my error and they are refusing to accept any responsibility. I am beyond livid as to think I was uncovered for a fully financed 2015 car and that they are unwilling to correct a mistake in their processing. I think they are also very lucky this is a minor ding and not major damages or death! I am contacting the California Commission on Insurance. This is a horrible way to treat any customer. You are only good to them as long as you do not need anything. I canceled all three of my policies effective immediately. read more

Barb and her team are wonderful! Excellent communication and customer service. Barb went out of her way to help me figure out the best insurance coverage for my needs. I'd recommend stopping by the office for a more personalized visit - they've got cute seasonal decorations and a keurig :-) Overall, I've had nothing but great experiences! read more

I'm having trouble starting my RV. I'm sitting here in front of it right now. I called Triple A to help me start it. I told the Operator, Mayta that I was at home so she told me to go to the storage unit where the RV with Parker. In route to the unit she tells me that they won't go into the storage unit to start the RV. I asked to speak to a supervisor since I was already on my way. Her name was Ericka 502381. I told her I had purchased the policy for just such emergencies and I was going to cancel it and she said she could do that for me right over the phone. She said there was nothing she could do for me. read more

state farm was there for me when i thought it was a hopeless situation. i am so glad to have them and will keep state farm for all my insurance. decent rates, friendly people, i couldnt ask for more. thank you state farm! kellee drew dublin CA read more