El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

We picked up our car today from ALLSTAR and I must say we were thrilled with the job they did…read more Dave and his crew are courteous and professional. Kept us informed about how the job was going and was there to let us pick it up on a Sunday. I hope we won't have to do business with them again but if we do this is the place we'll come. I would and will recommend Dave to anyone in need of having their car repaired. Thank you Dave and crew you're great.

Brought my truck in was given a price and told them when I needed the truck they said no problem…read moretwo days before the truck was supposed to be finished they had me come back to tell me I needed more work and it would cost more . I was a little suspect so I took it to Gabe's Collision they gave me a estimate that was a thousand less they put it through insurance and someone ran into it in the parking lot all but $500 was covered they did an amazing job and it was done the day they promised. I really felt confident that All Star Collision and how they're going to take care of me and have my car ready and then it just kept coming back to well I think you need this I think you need that I think you need this and it's going to be this much more even though it should be more etc etc . Gabe's Collision was very professional everyone was in uniforms someone come out assessed my car gave me a written agreement within 25 minutes couldn't have been more pleased with them.

Young Man did my front and back brakes ,he was respectful, and offered to do my oil change since my…read morelight was on He was fast but did a quality job I recommend him to my friends and family .and the price was a great value I was referred to him by another customer

Well the service isn't exactly what I expected it to be. Initially when I had posted the request…read morefor the work to be done on my truck I wanted both of the front side hub assemblies, 4X4 actuators, upper control arms with ball joints, lower ball joints, outer tie rods, sway bar linkages, pre-assembled strut assemblies and the sway bar bushings replaced in addition to that I also wanted the spark plugs and coil packs replaced. After discussing the information we had decided on $1,200 for all the work that needed to be done. (He originally wanted $2,300 to complete the job but then offered to drop it dramatically if I promised to give him five stars and a good review which I won't lie I took full advantage of, and would have followed through with it had he done a good job but that wasn't the case) I agreed upon half up front and half afterwards. I was told that it would take approximately a day and a half two days to accomplish this. After about a week the suspension was finally done for the most part (he didn't even know what half the parts were that I handed him were for and on top of that he wouldn't put the sway bar bushings on) BUT after that my brake line was broken and he showed up multiple times with inadequate tools he needed for the job, he stated that he had to get additional help. After not completing the job I kind of wondered where he had went. Come to find out that he was arrested and that's why he didn't come back, I had given him a total of $750 before he disappeared. After his incarceration which was approximately a week or so I did not hear from him after that and I had to replace the brake line myself in addition to that I had to finish or I am finishing the spark plugs and Not to mention he had hardly anything for tools or supplies and I had to supply them as well. He isn't very knowledgeable when it comes to the motors not quite sure what he is and isn't capable of but I do know that I've worked on cars for the past 20 years but due to a back condition I can no longer sustain the ability to do so. From his lack of knowledge I would have to say that this guy might be good to change your brakes maybe some light bulbs and that would probably be about it. Anything else that takes the slightest bit of knowledge I would not trust him alone with your vehicle if you wish for it to be done correctly. Also one final bit of information the buddy that he brought along i can't quite remember his name but he was the man that did the majority of the work and was more professional than the guy that is supposedly running this company and apparently he can't work without him glued to his hip as he doesn't seem to know what he's doing. so I guess that's a positive and a negative at the same time. But that concludes the encounter I had with this company. Approach with caution!

The driver was prompt and courteous, and even diagnosed the problem, which was no where near as bad…read morei feared. He really put my mind at ease and I will happily use their towing service in the future

This is now the second separate occasion where the estimated wait time was almost 2 hours and Frank…read moreBrown Towing were no shows both times. Had another company pick me up and I told them Frank Brown Towing never showed up and they said "not surprised" If you see this tow company is assigned to you, save your time and request to be re-assigned to someone else.

Bill is an outstanding representative for this business. He's a hard worker and knows how to…read morecommunicate with his customers. This is where I take my cars.

Bill and the team are great. Bill has been more than accommodating to me and my needs. Quality of…read morework is outstanding! Highly recommend this shop!

Got me in the same day for a needed brake job and inspection. He walked me through everything and…read moregave me a few options which was great. I don't live far but he drove me home while they did the work so I didn't have to wait or walk home. Fair pricing and good communication.

Our vehicle was towed and repaired by this shop. When picked up, my husband was told they were…read moreadding tax to our deductible (which was already included in payment from Geico). I called the next morning after speaking with my insurance agent who confirmed they cannot charge tax, and was told by Joe the owner that it was a "convenience fee" for using the credit card machine. Ironically the "convenience fee" was $43.75 which was the exact amount of Erie County sales tax at 8.6% on $500. This company is illegally charging its customers for tax when all tax is already included in the reimbursement from the insurance company. The owner stated I was ungrateful and that it would have taken an additional 2-3 weeks if it was repaired at the dealership instead. He was rude and verbally abusive. I would not recommend anyone take their vehicle to this scam artist.

Awesome customer service and super easy to work with . Absolutely no hassles and no dickeringread more

If I could give this company negative stars. I was completely robbed by this company of my…read morefinancial investment and my time. I went into this experience communicative. Willing to be patience and reasonable in my selection based on my credit and income. I was transparent about my income and requested approval be verified first before I even began looking for a vehicle. I was told I was approved after filling out the application and that included the verification of income, I was provided a 2022 ford escape and put a down payment down when I was asked to by Scott. Drove off into the sunset. Never once was told there could be issues with the lender nearly a month after I purchased the vehicle. I was told abruptly with no warning my income wasn't completely verifiable? I sent atleast 15 different documents of financial statements and a detailed employment summary from my boss and suddenly, now I'm not allowed to keep my vehicle unless I give them an additional $3,000. I opted to get into a cheaper vehicle and was told I still needed $3,000 more? Seems like a complete scam. I LOST $1,500 in insurance costs because I had the vehicle insured beyond the refund policy. Galaxyauto took no responsibility for that. I am the provider in my household and now I am likely out of both of my jobs due to galaxyautos inability to be transparent and communicate effectively about the buying process and what the risks were or that my income may not have been acceptable for whatever scammy reason. This company is taking advantage of every person that walks through those doors unless they have half the total cost of the vehicle down as payment or an 839 credit score, so their job is easier. Do not waste your time being played by this shady company.

These guys were great! It is a two-man team, they got to me and my family in 30 minutes, maybe even…read moreless, (we were waiting all night on a different company). They got the vehicle up and loaded in no time. Brought it to the desired location and boom done. They asked if we needed a ride to the location, which we did not. I felt that was nice. Good team call them!