My family has used party station rentals on 2 different occasions. The first being the biggest and…read morethat was my sisters wedding. I don't feel it could've gone any better than it did. My mother and sister had several meeting with Carrie and had everything planned out. Everything went exactly the way it was supposed to. We had our rehearsal dinner there which made things very simple. As soon as the rehearsal was over we sat down for dinner. Much better than leaving and trying to sit in a noisy restaurant, especially since there were children present. The food was good and fresh. The day of the wedding the bridal party arrived early and we had a beautiful suite with plenty of mirrors and outlets for hair and makeup. One of the bridesmaids and I went down to the men's cabin to check it out and my goodness it is gorgeous! It was a wooden cabin with a pool table and large flat screen tv to keep the boys busy while they get ready and wait. The wedding itself was supposed to be outdoors, but it was raining. No problem they moved everything inside and it was never a problem. The dinner after the wedding was delicious. Everything was so well put together and everything that my sister wanted. It was gorgeous! The staff made everything super easy and if there were any issues we sure didn't know about them. I also rented an inflatable from party station rentals for my sons 4th birthday. It was a surprise for him and they showed up early to set it up so he wouldn't see it. They had it set up quickly. It made the whole party! All the children loved it! I will definitely be using party station rentals for my parties in the future! So hassle free and easy.

This is a tough review to leave because these are without a doubt very tough and unprecedented…read moretimes due to COVID-19 and it's effect on event service companies. Although I don't think it's too much to ask for professionalism, which was shown to my fiancé and I by many other vendors we were using for our wedding, so I felt that this would be a fair review to leave. When my fiancé and I were engaged last October we had planned on a short engagement of 6 months, so we set our sights on April 25th, 2020. We centered our relationship from the beginning on the values of our Christian faith, and began to make living arrangements together in Nashville based around the move in date of April 25th. Therefore when the unforeseen pandemic "COVID-19" sadly struck our nation, it made the option of rescheduling our wedding to a later date not possible. We had planned a huge wedding celebration, with an expected number of 250 guests. Well as I'm sure everyone could guess, COVID forced us to change our plans due to government mandates. Therefore we decided to have a small intimate celebration with just close family. Which meant we wouldn't be able to have the huge celebration we had planned. Due to this we began to contact vendors to see what they could do for us, a few offered to pay us back our deposits over time, and some even paid them back fully, respectfully due to these circumstances being out of our hands and theirs as well. When we reached out to PSR events, we were told the $1000 deposit for tables, chairs, and linens was non-refundable. To be fair, my fiancé did agree to this in an email conversation with a sales representative, although I don't believe any contract was signed. My bigger problem is she was told that the owner would be reaching out, which never happened. I also reached out to the company with no response by PSR back on March 27th. I'm not saying that we deserve the whole $1000 deposit back, but I do think it would be professional for us to discuss some possible retribution due to no service being given. That's a lot of money, and look I get it, I'm sure PSR is feeling the effects like everybody else. Although I believe that true character is shown in the worst times, and sadly PSR has failed in my opinion to show a good level of character and professionalism that all businesses should strive for. I truly do hope this issue can be resolved and that PSR can reach out to us to at least explain what's going on and possibly discuss a way to make it fair for both sides. Update: Issue resolved

I stopped by Ultimate Party Super Store while finishing up the last minute details for my son's…read moresecond birthday party, and I couldn't leave without recognizing Kimberly for how wonderful she was. Not only was it her first day, but you never would have known it. She was patient, friendly, helpful, and took the time to answer questions and help me find exactly what I needed. I never felt rushed, and her positive attitude made a stressful day a whole lot easier. As a mom who is usually juggling work, life, and trying to pull together celebrations at the eleventh hour, that kind of kindness goes a long way. What made it even more special was realizing this was actually the second year in a row I've relied on this store for my son's birthday. Last year was a difficult one, and this year, once again, Ultimate Party Super Store came through when I needed it. If you're planning a birthday, baby shower, graduation, or any celebration, start here. And if you're in Hendersonville, pair them with Lili Bella's Bakery just around the corner and you've got everything you need in one trip: amazing decorations, cakes, cookies, and cupcakes. Thank you, Kimberly, for making your first day such a great experience for me. If this is how you treat customers on day one, you're going to do amazing. I'll definitely be back.

The Ultimate Party Store was the perfect place to rent from for my son's graduation. I rented 2…read morerectangular tables and one round and 18 chairs. We also rented a jenga. We live out of town and we were having a graduation party in Nashville. They were excellent and easy to order from. Also we rented two outdoor heaters that they delivered and picked up. All services were great!

TRU is amazing. They are so detail-oriented, and every single minute piece of our wedding ceremony…read more& reception was exactly how we'd pictured it and exactly how we'd discussed. That's difficult to do when you can't just do a test run and set up a bazillion tents, chairs, linens, etc. just for practice! Darryl even made an extra trip out to our reception venue just so he could visualize what we wanted better, and direct his crew on how to set it up. The staff was always friendly and helpful in person and via email, and I was never charged with hidden fees I didn't know about. The only reason I'm giving 4 stars instead of 5 is the price of linen rental. This may be the price that the linen company sets, not TRU, but $15 for linens you can't keep seems crazy to me. I purchased mine for $7 each online, laundered them afterward, and now I'm reselling them to make most of my money back. Buy linens, don't rent them, unless you've got unlimited funds.

Very helpful and I ordered flowers and a very helpful and kind person named Starla came out and…read morehelped me carry the load of flowers into my wheelbarrow. They where caught off guard by my overwhelming beauty but quickly came to there senses to help plan for my wedding, my wedding was nice (apparently not nice enough for my ex wife I'm talking to you Juniper you cheating idiot) but more than good enough for every single party guest there. I'm glad to have been graced by the presence of the almighty Quentin and I will make sure to come again.

Delivery and set up was done on time. Pickup was prompt. Good communication from company.read more

Tanner was checking in with us over the year prior to the wedding. He helped us move chairs and…read moretables, and we were thankful for the extra help he provided. He was very reliable and got everything done on time. He is very professional. Thank You

We love Tanner and his staff! They are incredibly hard working, on time, professional and…read moreefficient!! They are definitely our tent company for all of our events!!

As a venue manager, we've been very impressed with Grand Central Party Rental and recommend them to…read moreour clients. They are on time, professional, always pleasant, hard working and make sure everything is right. They have a wide variety of items and are very knowledgable about what will work best for multiple styles and spaces. They are very quick to respond, make requested changes, drop off and pick up. I would give them more stars if I could. A big thank you to Maxine for always being available and making things happen!

Worst rental experience ever if I didn't go personally to the office I wouldn't have believed that…read morethis company was even legit. I ordered china, catering equipment, and a dance floor for my daughter's wedding for 85 guests. I meet with sales adviser, Melody for advice especially on the dance floor just to be sure my order was correct. I had no knowledge of what was needed, so I trusted her advice and placed an order solely based off of her recommendation. The dance floor delivered was literally a half of a square!!! It couldn't even be linked together to make a square. Obviously she has zero clue how the pieces link together. Even the delivery drivers said they knew something was wrong with the order when they picked it up. When I tried to get the company to correct their mistake and bring two more squares (I even said I'd pay for it) they told me they wouldn't be able to deliver it on Saturday because nobody would be there and the best they could do was lay it outside of their office before they closed for me to pick up?! So basically if someone stole it before I got there the liability would be on me. Why would a company even suggest leaving their inventory outside unattended?! To top it off when the delivery drivers came back to pick up the order apparently they had zero idea of what they were supposed to be picking up and left a portion of the order at the venue. Apparently the office staff failed to communicate that with them. This company doesn't seem organized or knowledgeable about their products at all based off the advice and service I received. I would not recommend them for any significant event such as a wedding, and would strongly suggest shopping around for someplace else. The entire process was a classic example of "You get what you pay for." I regret renting from them and wish I would've paid more and went with "Please Be Seated" or someplace else instead.