Matt is great! Gave me a range of possible issues/solutions via email, and when he came out he confirmed the issue right away. He was easy to schedule with, he was on-time in the window he gave me. Super courteous and nice. He fixed the problem quickly, gave a very understandable explanation of why it happened and gave me some tips for my washer to prevent from happening again. He was very knowledgable, reliable and professional. If you have an appliance repair issue he's great@ read more

Matt saved me $1000 just for working with me through messages. Professional, friendly and knowledgeable.

Matt is a great guy--knowledgable, professional, and friendly. He repaired a VERY weird problem with our dryer (bird stuck in the blower fan) with very little effort. Charged us for the trip and nothing else. Highly recommended! read more

Matt, the owner, checked my refrigerator to confirm what the real issue was. In the end, my compressor needed to be tightened. The only charge was for the trip charge. It was very obvious that he did not want me to pay for something that I didn't need. He arrived prior to the time slot. He called before arriving. He was personable, polite, efficient and cleaned up after himself. read more

Had an issue with my dishwasher and stove. Reached out to my warranty company (Choice who will be canceled asap) It took 1 month for me to arrange with them to get out to assess and they charged me for the trip charge and said that both were fine. (neither were fixed but ticket was closed by them per their email and there was no easy way to disagree) Long story short I reached out to Nicollet Appliance Center and Matt came over in 2 days and fixed the dishwasher. I had a separate issue come up a few days later and he came back took care of that and then fixed the stove pilots that were not working and also did a ck on dishwasher. Bottomline professional / great to work with / incredible fair / A+ customer service read more

First time I have used Nicollet Appliance. Matt diagnosed our refrigerator issue over the phone. The repair was prompt and priced fairly. I would not hesitate to use him again. Highly recommended. read more

The gentleman that came to my home was the owner of the company. He and his wife are Very polite and profissional people. She works with the scheduling and answered my questions in a very polite way. The two times in 2 years that the gentleman came here, he also Took the time to explain me things about the oven, even the cleaning part. I am going to referral him as many people as I can in my building because beside being a very good profissional he is just a very nice person. read more

The technician showed up, took my dryer apart and said that he can't fix it because the drum is cracked. I found a drum online for $200 and would most definitely be willing to fix it. Don't use this service the guy just collects the service call and leaves. read more

Costas and Lorraine were very kind, friendly, professional and punctual. He fixed my dryer at a very reasonable price! He took the time to explain what the diagnostics of the dryer were, how he was going to fix it and kept me informed every step of the way and didn't mind showing me some of the things he was doing! 10/10 recommend. read more

Where's the million star option? My only complaint with Lorraine and Costas is that they make it incredibly hard to work with other appliance repair businesses. They're so good at what they do, it makes me want to affirmatively damage my appliances just to have them come out and fix them. If you're looking for competent, fairly priced, and extraordinarily pleasant help with your large (and small, I suppose) appliances, go with Nicollet Appliance Center. If you want to roll the dice on quality and cost, go elsewhere. read more

I would HIGHLY recommend Nicollet Appliance Center. Everything about the service I received was top-notch. Whether it was a hilarious chat with Lorraine while scheduling, or the service from Costas (who felt like an old friend I hadn't seen in awhile stopping by to help with repairs). His work was impeccable and he went above and beyond for me, working on a washer that wanted to be tricky. GREAT service and very reasonably priced! Call them!! -Beau read more

Excellent and knowledgeable appliance repair. Best deal in town. Costas is a great guy.

Can I give a 5-Star review for a company that I didn't have do any work? I'm about to. I contacted Nicollet Appliance Center over the 4th of July weekend. I didn't expect to hear back from them until the 6th, at least. Monday, July 5, I got an email from Lorraine asking what I needed. One burner on my stove doesn't work at all, another burner has issues. The "hot stove top" light refuses to go off. I tacked on an issue with my refrigerator. I was asked to provide model numbers and Lorraine replied that my stove did not have parts available. They could look at the other issues, but with no way to order parts they couldn't guarantee they could fix it. I decided it would be better to cancel the service call and look for a new stove. The savings from Nicollet Appliance Center not just coming out, but researching the appliances first, could go towards the stove. Lorraine sent me an email with brands they recommend and other advice about buying a new appliance. If ever there is a company that puts the needs and financial resources of a customer first, it is Nicollet Appliance Center. Go to their web page, read their business philosophy (they actually practice it), then call them for your appliance repair needs. read more

Dishwasher backup had me bailing water and worrying about how much it would cost to replace. Nicollet Appliance was amazingly helpful and not at all expensive!! The guy (I don't know if it was Costas) was both charming and extremely knowledgeable. He diagnosed the problem right away and taught me a valuable lesson: Never have Warners-Stellian install a dishwasher. They made a lot of mistakes that affected the efficiency and operation of the appliance. Kinked hoses, loose connections ... it was a nightmare. I highly recommend this company for appliance repairs. Really. read more

Very pleased with Costa's service and Covid-19 precautions. He repaired my 35 year old washing machine and charged a very fair amount.

i should have placed a rating when i had it done in "14, but i will now. The owner "Costas" came over and was very clean/ kind, and it was not expensive. i felt he was a very honest ,proud owner who represented what a small business should be. read more

I called and explained detailed problem with gas dryer not completely drying clothing and Costas wife asked for model number of kenmore 40 years old. She advised that it would be better to make easy repair than replace appliance. She advised me that Costas would have all the parts to fix the unit for $75. service charge plus $25. per 15 minutes labor plus parts. Costas showed up with none of the parts discussed (coils, belt, and rollers). She called next day that coils no longer available and still wanted to charge me the $75. I thought about that and called back with message of disagreement with charge of broken promises requiring payment. What about business integrity here? read more

Have used them twice. My whirlpool dryer, less than 2 yo, gets little use. Yet, it has broken twice in 2 yrs. Don't buy Whirlpool! But Costas came out both times, explained what happened to cause failure, and fixed at low cost. His services and wisdom are great. also, over the weekend Whirlpool dryer has died a 3rd time. I will call Costas this morning to repair, or perhaps it is time to replace. Worst dryer performance I've had ever, with 40 years of homeowner experience... don't buy Whirlpool. Thank you, Costas! read more

Very nice experience from the initial phone call to the service visit. Will use again in the future when appliance repair is needed.

Refrigerator issue was quickly diagnosed and inexpensively fixed. He also advised me on how to use warranty to get any major issues fixed. I noted to him tat I couldn't find or order rack parts for my dishwasher and he quickly looked them up on his parts sourcing website and gave me both the skus and a number to call to order. Nicollet Appliance Center is now my GO-TO for kitchen appliance repair. read more

Costas came between other calls even though his schedule was full for the next several days, just to see what might be wrong with my gas range. He fixed it on the spot and barely charged anything. He's friendly and knowledgeable. Highly recommend him! read more