We have had an awful experience with Niemanns Flooring. We spent thousands of dollars with Niemann flooring and are just in awe of what they have done to our brand new home. The floor installers cut up our door jams and Niemanns tried to conceal them, but it did not work. They ripped the flooring out and laid it again,(which was a huge inconvenience to us as we needed to move into our new home) but now we are having major problems with it. We signed a contract with a two year labor warranty. Niemanns is offering to fix only one board and half of the floor needs fixed as it is pulling away from the wall and crowning in areas. My door jams are still left cut up and they refuse to acknowledge them. The owner has cussed my husband out and posted my name and address on public sight. I have found out from past customers that they have had bad experiences with them also. Wish I had known this before we spent so much money with them. We are only asking for the money we spent on labor so we can have our floor fixed correctly and the owner of Niemanns refuses to give that back. Still the owner has evaded our costly door jam issues. How can a business take your hard earned money ( thousands) and then act like you did something wrong?! People do not do business with Niemanns Flooring unless you want to live a nightmare! Niemanns Flooring is a very dishonest business. read more

Where do I start? We bought a whole house full of top grade carpeting from the Marion, IL store. We paid premium $$$ to what we thought was going to be great. Don't get me wrong, we love the actual carpet. We were sold on a lifetime guarantee and we have gotten our carpets cleaned just like the warranty required. Well, within 2 years we had to have it re-stretched because it was "bubbling" up. If that wasn't bad enough, it needed to be res-stretched again in a couple more years. I have never heard of having to do that every couple of years! The first time Niemann's paid for it but the next time they quoted us nearly $900 to come and re-stretch our living room carpet. I argued for months and made many calls including a carpet inspector from out of state. They all agreed it was the installation that had caused the problem. I have left messages for the owner to call me and he never returns my calls. Therefore, we have had a professional carpet guy come and re-stretch it. It looks great and he said it wouldn't have to be done again. He also said that it was the initial installer hadn't stretched it properly when the carpet was first laid. A few months ago I had asked Niemann's about that installer and they said they had 3 more installers since that person. So, that tells me they do have installation problems. I am writing this to let future carpet buyers know that they aren't getting what they are told when they buy from Niemann's. Their warranty isn't worth the paper it's written on! I will NEVER buy from them again and will tell everybody about this bad experience. read more