This company has lost its way entirely. What began as a good idea that delivered on its promise 4-5…read moreyears ago has become a complete rip off. Extraordinarily expensive for substandard services. The proprietor is charming but he cannot manage his staff, the turnover is incredibly high and there is zero continuity in quality or understanding between cleanings. What is most shocking is that Luciano, the founder, has become a huckster. He marks up any additional services by hundreds and sometimes thousands of dollars. He's little more than a middleman who takes advantage of folks without the time to find an alternative. What sickens me the most is that he casts himself as someone who's only in it to help immigrants find their feet in the country. I'm appalled by what I've discovered and I'm loathe think on the many ways he exploits his employees. Avoid this place.

Absolutely the worst cleaning company I've ever dealt with. Luciano, the owner, initially comes…read moreacross as friendly and professional. But as soon as there is an issue -- or, as in my case, one of his crew members damages your property--he very quickly morphs into a nasty, trashy piece of work. So ironic because Brilho brands itself as this high end cleaning agency but you can't get more ghetto. To fix the problems caused by Luciano's unprofessional team, I hired Service Master Repair who were fantastic. They were punctual, friendly, and meticulous. A breath of fresh air after Hurricane Brilho lol.

Responsive, honest and a job well done. Highly recommend Vivid; Roland cleaned 2 couches and my…read morestairs at a really fair price. He checked in with me at every point to ensure that I was happy with the work. If you're even thinking about getting your upholstery or carpets cleaned give him a call.

I have just employed VividCleaning to clean my staircase carpets -- one a runner, the other fully…read morebroadloomed. I cannot compliment the service enough. From the moment I contacted the firm (it seems telephone is best), they were clear about prices and professional about timing. On the appointed day, the team telephoned to see whether they could arrive an hour earlier than the scheduled time -- a situation for which I was grateful. Once here, they took excellent care of my property, protecting the exposed hardwood floors, and were also transparently honest, talking me out of cleaning two side chairs that, truthfully, weren't at all dirty and would have required expensive dry cleaning to protect the designer fabric. Richard and his colleague took their time, working assiduously to clean the stair carpets. I was and am simply delighted with their work and will certainly turn to them again, and recommend them, as well, if ever I or someone I know needs carpet cleaning.

The ladies did an amazing job!!! We had booked them for move-in / move-out cleaning services…read more We are a bit critical when it comes to cleaning. They also took care of a few places we wanted extra attention to and when we communicated our needs, they were very friendly; did not get annoyed or upset with our comments or concerns. Special mention to this team (Ala, Shalon and Posha) did an amazing job. Thank you ladies!!! :) We recommend them to all our friends and families.

Good job done.. always friendly and pleasant and take care to detail.. long standing clientread more

I have been using Toronto Eco Cleaning (formally Good Karma) for five years. My roommates and I…read moredecided that hiring a cleaner saves relationships, and I can safely say that it was worth every penny. They are fantastic - Sherab will even clean the stairs and landing outside of our apartment. I really like that they are conscious of the environment and bring their own cleaning supplies. Tsering is also very flexible, and always manages to find us an opening, even if it's short notice. Highly recommend.

Decided to treat myself after a long week of work to a cleaning of my apartment. I moved around my…read moreweekend plans, as my booking was confirmed, and they assured me they would come in on the holiday Monday. 15 minutes after my cleaner was supposed to show up, I gave them a call only to have the owner tell me that we never confirmed. I forwarded the email with her confirming my time and address, and she didn't have anything to say. I received an email saying she forgot to put me in the schedule. I will not be calling this company again.

I recently used Now It's Clean for house cleaning, and I'm very happy with the results. The team…read moredid a great job cleaning the entire home and paid attention to the details. Everything looked fresh, clean, and well organized when they finished. Professional service, friendly team, and excellent results. I would definitely recommend Now It's Clean for anyone looking for reliable house cleaning.

Absolutely love them! We currently have weekly service for our home and bi weekly service for our…read moreoffice.

I can't thank you enough! The ladies were outstanding and the place looked immaculate! The place…read morelooks like no cats lived there! My friend was very happy to come home to well cleaned home after his surgery :) I will absolutely use your services again! Highly recommend Toronto Shine Cleaning!

Terrible. Was well over $300 for a 1 bdrm apartment and they didn't clean the kitchen. Drawers…read moreare as shown. Instructions said to clean kitchen cabinets but the terrible customer support said "I didn't specify INSIDE of cabinets" and that would be extra so they didn't even open them. So I had to clean them myself. Don't recommend. They don't back up their work. ------ They just replied and in a quite snippy tone told me to review the email and doubled down on you didn't specify this task. Even though I have clearly written "kitchen cabinets" on my instructions From my order: Clean floors, windows, blinds, walls, bedroom closet. *Kitchen cabinets (new but dusty). *. Entire Bathroom