Rating: 5/5 Stars If you're heading to Sports Basement…read moreBerkeley to gear up for the season, do yourself a favor and ask for BRANDON C. I came in needing a full "head-to-toe" setup for winter sports, and Brandon provided the kind of elite, professional service that is rare to find. His technical knowledge of snowboards, skis, and bindings is extensive; he doesn't just know the specs, he understands how the gear actually performs on the mountain. What really stood out, however, was his approach. He took the time to listen to my specific needs and concerns, making me feel both seen and heard throughout the process. I walked out (after 2.5 hours that flew by) not only with the right equipment but with the confidence I needed to get back out there. Whether you're a seasoned pro or a beginner, I'd recommend Brandon C. to anyone. He's a true professional who knows his craft inside and out. Thank you again Brandon C and SB and NIN.

My biggest issue here is no longer the exchange itself -- it is the people representing your…read morecompany at the counter. The reality is that rude, dismissive customer service drives people away. Customers can tolerate mistakes. Customers can tolerate policy issues. What people do not tolerate is being treated as though they are an inconvenience when they walk into a store prepared to spend money. I spent nearly 50 minutes looking for replacement shoes after following the instructions given by your staff. I returned to the counter and was met with an attitude that made the entire experience feel unnecessarily unpleasant. That kind of interaction leaves a much bigger impression than any return policy ever could. You should seriously consider the long-term impact of allowing employees to interact with customers in this way. One negative interaction may seem small in the moment, but over time those experiences absolutely cost business. People remember how they were treated. I can say with certainty that experiences like this make customers question where they want to spend their money in the future. If I have to choose between dealing with rude and dismissive interactions versus shopping somewhere that values customer service and basic professionalism, the decision becomes very easy. I think your management team should understand that poor customer interactions do not simply create one unhappy customer -- they create people who share those experiences with family, friends, coworkers, and others making decisions about where to shop.

This store is monumental. Easy to get to from Campus, right in downtown Berkeley. It's always clean…read moreand the staff are very knowledgable about Cal and it's products. I usually see the same people when I go in, perhaps it's family operated? I definitely trust the guys there, they have a security guard and oftentimes, if you have too many bags you'll have to leave them by the door. There are so many different emblem T- Shirts to choose from, some larger sizes (than small), and various colors to choose from. Sweats, Back packs, discount rack, are neat too. I've worn the sweats too and they are comfortable and warm. Standard UCB designs, a staple! A must- have for winter in dorms. They also sell back packs, water bottles, mugs, and flags. And lots of fun stickers, key chains, and other accessories, too! I purchased a large yellow button with blue logo of the bear. One of a kind. An Oski Bear keychain, and a magnet with the Campanille. All things I still cherish until this day. Check them out.

This store sells all things Cal, that is the University of California apparel, and it's located in…read moreDowntown Berkeley, right in the middle of everything!! Price wise, there were actually some t-shirts that were not ridiculously overpriced, and were really nice. They were sectioned off by price, so that made finding one a lot easier. Lots of clothing, but their hat and cap selection was kind of limited, but this is a very small store, so it's understandable. I was here before the Cal/Duke football game, so it was pretty crowded that day!!

DECENT VARIETY I…read morecame here on the Sunday before the first day of classes on Wednesday. I went to two stores prior to Bear Basis. I was looking for California Golden Bears clothes I could wear to a sports center/ gym while representing my alma mater. The two stores I went to prior to Bear Basics were more specialized in the merch but I couldn't find what I liked. When I came here I was hoping to find a t-shirt and short that appealed to me. After searching I found the items I liked. The t-shirt I bought had the insignia of the university. Also I bought a pair of blue short with a Cal logo. Both items were Champion brand. I liked the store because of the variety of Cal apparel. What made this store appealing to me while I was a student was the abundance of vintage graphic t-shirts. This was the place where I bought two Beatles album cover t-shirts: Sgt. Pepper's Lonely Hearts Club Band and Abbey Road. When I looked at the vintage shirts upstairs I noticed there were lack of selections unlike before. The quirkiness appeal of this place is gone, but Bear Basics is a nice store to purchase decent apparel.

The selection is horrible, the prices are even worse. They do not take returns after 7 days. If you…read morego within 7 days they only do store credit and will not give you cash back if your new selection is a bit cheaper. Do not come here to get your merch!!

The Columbia Sportswear Employee Store is a major win, especially when you're flexing 40% off…read more Mountain Hardware may not be the flashiest or trendiest brand out there, but the quality speaks for itself. I walked out with snow gear that feels like it could realistically last me the next 20 years. Great value, solid selection, and the kind of pricing that makes you feel like you beat the system a little. *Invite Only* although they do have public events.

Invitation only, we have not been here in a while. See…read morepicture for "Year Round Access" for exceptions. Quality/Quantity - Good, I like 2 of their 4 brands here. My favorite brand is Mountain Hardware. Bought two heavy duty ski jackets, one in blue and one in black. I plan to return one after I try it on at home with my other outfits... Because this is an employee store, do not expect to find the latest and greatest. But they are improving with their inventory selection IMO. Fairly consistent business while we were here both days. But then again, we also get to travel on off peak days and times. I would NOT want to come here on weekends. Atmosphere - Must go through security to enter the parking lot. Plenty of parking. Must check in with security to enter the store to shop. Open 7 days a week from 10am or 11am to 8pm. See my picture or Yelp. Very dog friendly; see picture. There were at least 3 customers here today with dogs?!?! Service - These two visits were good. Price - Ski jackets were $350 ish... but with the 40% off and an additional 10% off, I got them for $225 each! Good deal. Owner Comment - Congrats on your success since 1938; thank you for inviting others to join your employee store. I appreciate the additional discounts.

I was last-minute looking for a rain jacket for my Yosemite trip. And I got really worried because…read morethey only had mediums and extra large and I needed a large. We asked one of the very kind store workers, Daniel, if there was any chance they had a large somewhere in storage. Lo and behold after approximately seven minutes Daniel pulls up with a large. Thank you Daniel.

The The North Face Outlet Berkeley is not your run-of-the-mill outlet--it's the reason I can…read moreactually afford North Face gear, and it's what turned me into a lifelong fan. This place does require patience. You'll need to walk in circles, dig through racks, and really search. But if you're willing to put in the time, it pays off. Over the years, I've scored $10 shorts, hats and gloves, $20 sweatpants and shirts, and $40 sweatshirts and jackets. The prices have gone up a bit since the early days, but compared to retail and their standard outlet stores, but the deals are still amazing. This place is the OG. If you allow time for parking and give yourself a solid hour to browse, you're almost guaranteed to walk out with a treasure or two. At this point, I own so much North Face gear that I've been asked more than once if I'm sponsored... I wish.

So glad I found this place! They were incredibly helpful with my unusual bike...recumbent trike to…read morebe excat. It's not something they usually tackle, but they were totally willing. Seriously impressed with their willingness to go the extra mile. I'd definitely recommend them to anyone needing bike repairs, even for tricky stuff!

Prices: very expensive Customer service: fabulous…read moreI came here today to get hiking shoes and a new backpack. The person helping me was very friendly and I enjoyed the experience. He helped me very well and I was able to find a great pair of shoes I wouldn't have found without his help! Cashier was also very nice. It was a slow day so he took his time asking me questions about my day/my purchases (nothing invasive ofc). Only removing a star bc $200 for hiking shoes is crazy.

Great cloths. A good deal, compared to the website. I heard it was closing and would be online…read moreonly. Not sure if that is the case.

My friend has been telling me about this place for years. She buys a lot of her clothes here. I…read morejust never asked her for the address. Then I randomly drove my one day and stopped by. They have beautiful shirts, skirts and pants. Some are one of a kind. And they are affordable. I asked Brittany a few questions about a project I'm working on and boy is she knowledgeable on fashion! Plus she is really super nice. I can't wait to see their summer selection!

ALL MY HEALTHCARE FIELD WORKERS!!!! Check them out!!!…read more I have been dying at work due to me wearing the wrong shoes, and everyone has been telling me to try Hoka shoes. I didn't even know how to pronounce the shoes when I called lol. I was on Google and was trying to find where I can buy some from that was close by... I didn't really feel like going far or a lot of other shoppers in the store, crowed.. just too much social anxiety. So I found this very cute aesthetic pleasing " nurse shoe store " I call it online. I called and spoke to Victor on the phone, he's the OWNER!!! Super cool chill guy...great vibes - I loved his vibe in fact. He told me what they had in store and what most Nurses go for but he had exactly what I needed. I came on by, he brought out sooooo many different brands for me to try on and even different styles in the different brands. He took his time with me, he was not rushed. Didn't mind helping me actually find a great shoe that worked for me, he even let me try on each and every one of them, measured them for me to make sure they were a great fit... There was me and another customer in the store and also another store associate I believe name Andrew!!! Everyone was super chill, it was definitely vibes. We all talked about shoes and the shoes we were looking into and I felt so comfortable. I really want everyone to come check out this store!!!! It's so hard to find a shoe store that FOCUS on COMFORTABILITY rather than TRENDY!!! And idk about you, but I'm getting up there in age and being comfortable means more to me than anything!!!! I want everyone to check them out!!! Parking right in front of the store. Which is also a score!!!! Oh yes, best part!!!! GREAT PRICES!!!!!!!!!!!! I will never go buy another work shoe anywhere else!!! EVERYONE RUN NOW DON'T WALK!!! CHECK THEM OUT!!!

Knowledgeable, friendly, great selection, nice vibes. Did not feel like they were selling me…read moreanything, just there to be helpful. Standard high end running store prices. What's really cool is they have a physical therapist in house a couple times a week to analyze your gait. I'll definitely be shopping here for my next pair of active shoes.

While walking down an aisle at Target, I was warmly greeted by Kyle with a huge smile. He asked how…read morewe were doing, whether we had found everything we needed, and if there was anything he could help us with. He even wished us happy holidays. As I continued shopping, I noticed Kyle greeting every customer he crossed paths with in the same friendly and genuine way. I was so impressed by his exceptional customer service, professionalism, welcoming smile, and positive attitude that I actually went back to find out his name just so I could write this review. Kyle truly stands out--he made me feel valued as a customer, and it's rare to encounter someone who consistently goes above and beyond like he does. Kyle deserves recognition for his hard work, dedication, and outstanding customer service. He is a special employee who makes customers feel special, and I sincerely hope Target acknowledges what an incredible asset he is.

I usually shop on line and pick up my order here at this Target location. I find doing that to be…read moremore efficient. Online order is always correct, no issues. Customer service is friendly Parking can be hard to find as it is a busy Target location.