I just got a pedicure and it looks great! The reason I didn't give 5 stars is because it felt a bit rushed-she scrubbed/exfoliated both of my legs at the same time and the foot scrub was minimal. I never need much scrubbing but it feels good to have it done. Also, she just rubbed the lotion on my legs and feet instead of massaging it in The cut, shape, and polish looks good though so I will be back! read more

My mom and I got pedicures today at Nikki's. The woman doing my toes and the woman doing my mom's toes. Both women were very rude. Spoke no English and my mom and I both walked out of that salon with a minimum of one of our toes bleeding from them, cutting away at it. And anything was done to my feet all around I had to hold my leg up myself. Then to top it off the color I picked is not the color she used she didn't even go to the wall to get the right color she said it just happened to be on her cart so here I am with a dried up bloody toe and bright orange toenails. read more

Always my favorite spot! Everyone is friendly and always does a great job. They recently renovated so the prices increased a bit but they still provide great service. read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

I have been to this salon a few times and had my nails dipped, but last Monday afternoon I had them do a full manicure with a gel color finish. By Wednesday morning one nail already had a spot where the polish had come off. I was out of town for the holiday and in the course of those few days six of my nails had the top coat literally peeling off, so I went there today to have them fix my nails, and the two men at the front desk said it would be taken care of, but when I was seated the manicurist said they only guarantee the gel nails for 3 days so I would have to pay to have them repaired with new nail polish! I have had gel manicures for a decade and have NEVER had this happen and for the salon to not be willing to fix the problem with a totally lame guarantee is poor customer service at best!! Since this is the way they conduct business I would never go there again!!! read more

service is excellent allthe technicians are friendly andy has magical hands only negative this person that operates the front is rude, unprofessional 5/10 he double charged me and i have been playing phone tag for 3 days so i decided to go in on the 3rd day and all hell broke out he thought he could talk to me crazy u got the right one never heard of it taking 5 days for a refund he wanted to see my bank statement i called the bank so he could hear no refund made him give me the number to the cc company to do his damn job read more

Worst dip powder I've ever received. Day 4 and almost every nail is chipped or has jagged edges. The man who did my nails, obviously did them too thin and he rushed through the whole thing. DO NOT GO HERE read more

Nikki Nails & Spa - Terrible dip powder - Nail Salons Near Me - Florissant, Missouri

I always receive efficient and professional service from Nikki and her entire staff. I have been Owner Nikki's client for more than 10 years. Love this business! read more

Tina is awesome an nail tech and i like that she has patience, and take her time with me because I cant deal with the drill. TINA is very careful And I appreciate her wiork in doing a great job with me being her client. Time is precious And I appreciate Tina takes Time to get the job done as well. There's times where she might not understand what I'm talking about but she listens and explain, and gets assistance to explain to me if need. Tina's customer service skills are the best When going to a nail salon that should be number one therefore, I compliment Tina on that. TINA you are awesome I thaink you and I thank you twice . I thank you from day one when you started doing my nails you understood me and how sensitive I am when it comes to getting my nails done. Thank you very much TINA I appreciate you and thank you Nikki Nails. For having an awesome lady nail tech like Tina trained well and has a great top-notch personality Is very understanding. Mrs L read more

Good service I usually go during the week when it's less traffic. If you go on a weekend be prepared for a short wait. read more

Nikki Nails & Spa - Nails - Nail Salons Near Me - Florissant, Missouri

My nails turned out UGLY and I could just cry I'm so upset! The nail tech clipped me twice! The 3rd time he tried clipping my nails I asked for the clippers to do it myself! He was very rough and was rushing to get to the next person. My nails are supposed to be coffin shaped which of course they're not! He didn't even completely cover my nails in polish. This was my first time not tipping! Never going back again! read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

Still rolling with a 4 for this place. I like the face lift and that now the pedi bowls are covered with a plastic that is changed for every customer. Nice read more

Careless and don't even think that an appointment means anything. Came in for a new set ( the old nails was just overlay) they started soaking my existing acrylic off (which is never the way they have done this) put me in the back row and have been sitting here now for 30 minutes. I removed my own acrylic other wise my fingers would still be lopsoaking in acetone. Not one person has come to check on me. NOT ONE!!!! ] It's sad when you know the owner is not here to make sure the place runs smoothly. read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

I visited here several times and Mimi normally does my nails. I visited and Sarah did my nails and they are just horrible. I told the owner and she tried to reshape them and they look decent but still she just didn't do a good job. It's like she skipped steps and I had full in with plain gel polish. There was another lady in there complaining stating she had gotten a manicure 2 days ago and all polish was lifting. She said they told her they would charge her to repaint all her nails. That just isn't good service and most of the nail techs don't do a good job. They advertise with their TVs with ads as if they can do all these fancy designs when in fact I don't believe they can. Especially since Sarah couldn't complete a nice neat plain fill in!!! read more

My nails came off 6days later. I think Nikki husband did my nails. The nails ripped my nail bed off and I didn't hit them! I paid over !200 dollars for my nails and now I can't even get my nails done for 2 months! read more

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I thought they did a really good job on my nails they're sooo pretty and they got me right in to get my nails done didn't have to wait any time at all . read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

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After attempting to set up an appointment for an hour and a half by phone and only getting a busy signal the entire time, I FINALLY got through (after I sent a FB message). When my friend and I visited I expressed my concern and was told "sometimes we forget to hang up the phone." It was courteous of them to offer a beverage and be on schedule. HOWEVER, make sure you inspect your nails (toes /hands) before leaving! My Tech missed painting an ENTIRE toenail and cut a nail so short I started bleeding! read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

They didn't clean my feet the proper way and with me asking them to do it again they wouldn't do them and tried to make me pay again to get the extra stuff off my feet. I will not be coming here again. They rush and they don't care about they customers at all !!!!! read more

Nikki Nails & Spa - Polish coming off already only been 2 days - Nail Salons Near Me - Florissant, Missouri

Worse nail shop you can possibly go to. Cute color selection HORRIBLE quality. My nails broke a total of SIX times within LESS than two weeks. Literally popping off like press ons. Every THREE days I was coming in to get a nail fixed. The owner Nikki did not care at all. She fixed one nail and it looked even worse than the other nails. Don't get me started on my feet.. you'll be waiting until the water gets cold and your toes shrivel up. And I still had a hangnail. It was a careless pedicure. This was my first experience here and definitely my last. I don't know why anybody in their right mind would recommend such a place. Adam was my nail tech. I paid over $100 for a full set of bullshit. Never had nails so thin in my life. Didn't even feel when they broke, just looked down like whelp.. there goes another one. I should have took a pic all 6 times but atp I was just over it. Go somewhere else. read more

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Let's just say we will NOT be returning to this establishment. my husband and I got pedicures like always. Mine was average, but am okay with that as I primarily go for the gel polish. My husband goes for the massage benefits as he gets knots in lower legs. We always request a higher package for him, for that reason. This time however, Kim did not give him the full treatment. When we went to pay, they charged us for the higher package, we stated the fact that he did not receive the extra massage time, hot stones or other perks to this package. The lady insisted we pay full price. I paid with credit card so I can dispute the transaction. there are many options for us in the Florissant area, we will not be returning to a dishonest establishment. Beware to go here for services, perhaps record so you can dispute if over charged. read more

I just left this location at 4:20 they are scheduled to close at 6 PM. I called around 330 and asked if it was somebody there they can do my lashes and they said yes so I get there around 4:20 and they say soon as I walk in they say they're closed for the day I said so when I call why didn't nobody tell me that I was closing early I didn't waste my gas. I could've went elsewhere the young lady behind the counter. I don't know her name. She said we have the right to close whenever we want to I said I understand that but when I call, why wasn't I told that you guys was closing early? She said we're closing early for a party. I didn't even ask why she was closing early. I just asked why didn't nobody tell me that they were closing early? I wouldn't waste my gas. I could've went elsewhere. She got all defensive and said that I was yelling at her and everything now my tone may have been a little loud because I'm frustrated at this point because I was not told that they were closing early. I could've went elsewhere by being Sunday all the nail shops close around five they stay open till six so I was confused on why I wasn't told that they were closing early I could've came earlier. I could've came when I called if I was aware so I call to talk to them and I was telling the girl that was rude to me that I was going to call the Better Business Bureau on the facility and she hung up on me before I walked out, it was another young lady that walked in and she turned her around also and the lady said that they was rude to her also so when I called back the second time, a young lady by the name of Mimi, she was really nice and she listened to everything I had to say and she apologized. I asked her for the young lady name that was rude to me. She wouldn't give it to me, which is fine so I said when will Nikki be in so I can talk to Nikki and she told me Nikki be in on Thursday so I'm just leaving a review stating that they were very unprofessional. They were very rude and they were closing early to have a party when they could've just let me know that they were closing early over the phone that's my review. I will never visit this establishment again and I will , let my friends and family know to not to visit this establishment again read more

Over priced for poor customer service. I have really tried to continue to go there. No one is as good as Joe. I really miss him

The service was horrible! The young woman who did my pedi did not do a good job I still had dead skin and when I asked for them to correct it the owner gave attitude and call the police bc I advised her that I was not going to pay full price for something that was half done however the Florissant police was understanding they way she spoke to me was horrible never again read more

This nail shop is amazingggg! I've been coming here for 2 years and I never had a bad experience. My wait is usually only 5 minutes when I first walk in, I highly recommend this nail shop if you live in the north county area!! read more

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bad customer service. i asked for square as the nail shape and instead they did coffin and did a poor job at that, all my nails are different shapes. the application of the acrylic was uneven and sloppy and instead of using colored acrylic they used clear which made my nail bed visible. the polish job was also sloppy. read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

Waited over an hour and a half for my nails, every time I walked in "10 min" or "15 min" give me REAL TIME so I can know to come back if needed! Then when I questioned if I was next after waiting, and said I understood they were busy, she said no then pointed to another customer that had an appointment. The lady that had the appointment decided to leave. When I finally sat down to get my nails done I felt like they were discussing me, all because I inquired about waiting so long. Then I think her name is ANGIE did my nails so thin they broke within DAYS, & I tipped her $10 extra! I have no doubt she purposely did that. I guess no one should question why they walk into a nail salon at 5pm and won't be seated until 6:40pm! & I was extremely nice!!!! NEVER AGAIN. Rude staff & POOR NAILS! read more

They look really good, where did she get them done at well I don't understand is that well I have to take some pictures of the stuff I got so you got to give me a little time read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

One star for my technician; she was great. However, the place was filthy. There are stains in the carpet and the place smells like fish and stale cigarettes. Nevertheless , the place had good Yelp reviews so I persevered. My mistake. An hour after I received my pedicure, the Polish rubbed off on my fingers when I test it to see if it was dry. It wasn't a sticky like not dry type of thing it was rubbed off like it was chalk on my fingers. I know why, it's because they thin their polish, which is not a cool thing to do. My advice stay away. There seems to be plenty of other nail places around, go to them instead. I'm not from here and I called to see what they could do and they told me to come back which isn't really an option for me. I don't really have time. The limited time that I had, I only had to get my nails done. read more

ZERO STARS, NOT RECOMMENDED, & LESSONS LEARNED.!!. A number of nail techs at this nail salon lack customer service skills, are unskilled as nail techs, and cannot communicate. The tech did not tell me that they were out of the toenail color I wanted until AFTER she had taken off my old polish. So I was forced to either leave with nothing or choose another color. On top of that, the nail tech was upset at ME for "wasting her time" having to choose another color. So I ended up getting a color that I was not completely satisfied with. (I believe they knew before they started my service that they were out of my color. Very sneaky, very unprofessional..) Then, against my better judgment, I allowed them to do a basic manicure, using only clear polish. Very poorly done, & only one coat of polish. I asked the tech about the one coat, & she said, or more like, gestured, that that was it. I also had to ask the tech to use clean & sanitary nail instruments, which she didnt at first. I expressed these concerns to the manager, who still charged me for both services. This was Nikki's "second chance" visit. In hindsight, I wish I had not paid for ANY of the services. I WILL NOT BE BACK. NIKKI NAILS IS NOT RECOMMENDED. read more

I am so happy that I started going here. They are clean and have good sanitation practices. They sanitize their implements. They do not use the same nail files, foot files and buffer blocks on the same person. Update: After going a few more times I noticed that they do not properly sanitize their cuticle nippers, toenail clippers, and cuticle pushing. They just put them under running water and put them in packages to make them look sanitized. I was about to get a pedicure and the nail tech opened the package and took the them out and there were old toenail clipping on the plate and in on the implements. Also they dip all the customers feet into the same paraffin wax. So because of unsafe practices I changed my rating from 5 to 3. read more

Nikki nails has a nice atmosphere for relaxation! If you are one for gel polish, the colors are limitless! I enjoy going to get my nails done here with only one bad experience. I went to a lady who wouldn't even tell me her name! I decided to give them another try! I always go to TIM now!!He's quick and he gets the job done! read more

Nikki Nails & Spa - Nail Salons Near Me - Florissant, Missouri

I tried to give Nikki's Nails another chance, but I won't be back. There are too many nail salons in this area for customers to tolerate poor customer service. There is always a long wait, even when you're the only customer in the waiting room. Staff is not friendly, and they don't even offer you a bottle of water, while other nail salons offer glasses of wine. I won't return to Niki's Nails. I would rather drive farther for better service. read more

Came in right at open. 5 minutes after 9 I come in for a simple fill. While picking out my color a woman comes in about 5 minutes later (meanwhile I'm waiting because I told the nail technician to not rush since the salon just opened and she was getting her things together). While the technician I was waiting on was in the back, someone directs the woman who JUST walked in to the desk of the woman I was waiting on. Then they told me to wait at another table for a technician that HASN'T EVEN SHOWN UP YET. I wait 10 minutes without another word, no tech, nothing. While I watch the woman who came in after me be worked on. Would not recommend. So disrespectful. read more

My first time here today. Really great customer service. Staff seemed like they were having a good time even though it was very busy. Manager/owner was walking around consistently checking in everyone and helping. She offered customers water. I had a basic mani/pedi and it was $35. They did a paraffin foot wax dip that I didn't ask for, so I'm not sure if that was included or just kind of snuck in there. The overall experience and service was fine and the price seemed normal for what they did. The salon was busy but quiet and mellow. The only reason I didn't give 5 stars is because my polish wasn't cleaned up properly and she left smudges on my toes, and my nails had bubbles in them. I would go back if I were in the area and pay closer attention before I leave next time. read more

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I just happened to be in the area and had time to kill and really needed a manicure & pedicure. I happened upon this place and they were actually opening early. The door said 11 am but i walked in somewhere closer to 10:45 am. This place immediately scored points for me because of the decor and cleanliness of the entire salon. More modern updates, neutral colors and tons of stations for both pedicures and manicures. I was greeted as soon as I entered and once we established the services to be rendered I was offered the regular polish or gel. During my pedicure I noticed the technician taking extra care with clipping and polishing. Very meticulous. I was probably 10 min into my pedicure when I was informed that the girl for my nails would begin working on my nails as well to help ensure a speedy visit. Triple points! The old nail salon I went to would have you waiting for an hour (they refused appointments) and then in the middle of your services stop to service other people and I would spend 4 hours in a nail salon. Yea ... I'm ashamed to admit that craziness. Any-who.. Back to Nikki Nails ... So I had the manicure started and the pedicure was excellent! There was an orangey scented scrub used on me feet that left them feeling incredibly soft. My pedicure was concluded with a paraffin wax dip on my feet and now they're soft as a new born baby's bottom! I finished my manicure up at one of the stations and it was done quickly and efficiently. I'm extremely picky and have been going to the same nail salon since I was 16 but I would feel totally comfortable coming back to Nikki Nails. Total time spent here: 45-50 minutes!!! Say whaat??!? I'm in love now! The service was excellent and my hands and feet are extremely soft. Pedicure & gel nails $55 .. Which is reasonable to me. read more

My friend goes here and loves it. It's new but she has received great service. Staff not allowed to talk on their phones or speak foreign language around customers. Conveniently located in Dierbergs plaza. Very pretty, spa-like, very clean. read more

Nikki Nails & Spa - Business Card - Nail Salons Near Me - Florissant, Missouri

Sarah did an amazing job on my nails. I went in with a broken nail and she fixed my nail along with my other nail that was on the verge of breaking. She did such a great job that I will be going to Sarah at Nikkis Nails for now on instead of my former nail salon. Very clean salon ! read more

Had the ABSOLUTE worst nail experience in my life. I have been getting my nails done for 18 years now. I went to this hell hole based on 5 Star Yelp reviews. I got my standard French Manicure & Pedicure... My French Manicure did NOT last even last 6 hours and all I did was eat. I went back the next morning and the owner would NOT fix her employees error. Also BEWARE the prices listed on the menu on their desk was NOT the price I was asked to pay. They acted like they didn't understand me like it was a language barrier issue. BEWARE BEWARE BEWARE read more

They did an okay job and was decently priced. But the whole place needs a good deep clean. Also, I was pretty grossed out that they have everyone dip their feet in the same tub of paraffin wax. read more

Let me tell you guys about this nightmare manicure. I have NEVER had a manicure this bad. When I got there (at 6, so I expected there to be a little wait), there was no one available to do a full set so they started me on my pedicure. The manager or owner offered me a water to start-- never got it. No problem, there's a lot going on. I waited for someone to come start and by the time they did, the tub for my feet had to be restarted after sitting for barely 15 minutes. The woman who did my pedicure also did my manicure. She was rough and inattentive and when it was almost finished, they were trying to get me set up for my manicure. I should've known when the woman next to me told me she didn't do nails with the manager sitting right there. At this point in time I've been here for 45 minutes already and they'd barely finished the pedicure. So the manager talks to the woman doing my nails and tells me she's gonna start me. I asked her if she did nails and she nodded her head so I thought it would be fine. I wanted medium-short coffin nails and not only did she not know how to do it, but I had to ask her to start over because they looked so ridiculous! They were all cut at different points, they were way too thick, and the shape wasn't right. After having her start over and checking the shape, I thought it would be fine. WRONG! Somehow, after restarting, they were thicker than the first time! I was already fed up so I just wanted her to paint them so I could leave because I had already been here for 2.5 hours. For some reason she kept trying to get me to do gel after I told her I didn't like them? As soon as she put the top coat on, I was out of there. I figured I could chalk it up and I only needed them for a weekend road trip, so it should be fine. I sat in cars and hotel rooms for 3 days and I woke up to a pinky nail in my bed. So now I have a list of problems: the acrylic doesn't even fit my nails, my cuticles are nowhere to be found, they're shaped weird, and now they're jumping ship without ever having been used. A couple days pass and nails keep popping off to reveal that when the woman who didn't do nails did mine, that she cut my actual nails when she shaped the acrylic. I thought I looked like Jurassic Park before? Whew chile. No wonder she didn't do nails. Long story short, unless you're going to a dinosaur theme party, don't get your nails done here and that's the tea. read more

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Bad customer service me and my husband experienced first day they open because of Covid just because we decided to do split payment doesn't mean we don't have any money after driving over 30 minutes we will not returning. read more