I was recommended to this office by my current dentist. I can not speak highly enough of Dr.Patel. I had done a tooth extraction and implant process with him and he was nothing short of upstanding in every aspect. Not only is he a gentle and kind doctor, but he was flexible, patient, and understanding too. He made the whole process seamless. read more

Sought care following a painful wisdom tooth extraction elsewhere. Dr. Patel offered amazing care, explained the issues and offered tremendous advice for treatment. So pleased to have found this professional. read more

Be wary of this medical practitioner. While his medical work itself is fine, his billing process is a train wreck. First of all he bills and charges you an exorbitant amount of money upfront in spite of being an in-network provider and in spite of knowing fully well he will get reimbursed by the insurance company. And he holds this money for several weeks and months and even after the insurance company has paid him. I don't see any need for him to do this unless (I am guessing) he is putting this money to work for his monetary benefit and getting a yield on this money which is rightfully yours. Furthermore his staff is the most inept, incompetent and inefficient I have ever encountered in this business. Never mind the fact that they are downright rude and uncouth. Especially one Michelle who claims to be the office manager. She is not qualified to answer the phones and emails let alone manage an office. Fabricates stories about issuing refunds when in reality mistakes are done and the refund process has to be done multiple times. In addition there is no way to escalate issues to the doctor himself since he never returns calls. Avoid this medical provider at all costs. A grossly unprofessional operation through and through. If I could rate this provider negative 5, I would. read more

I first saw Dr. Patel in a group practice in Edison for wisdom tooth removal and my first implant. He was fantastic. When I needed another implant recently, I searched for him and found his practice in Somerset. I had the second implant done there and, again, he was fantastic. My dentist was so impressed, he said he would recommend Dr. Patel for patients needing implants. I've never had any problems with the staff or billing. read more

I had a great experience with Dr. Patel. I had a cyst in my gum that needed to be removed and was very painful because it was pushing up against my roots. Dr Patel had a vacation panned the following week and was all booked up until he returned. Since it was very painful, I asked if there were any time slots where he can squeeze me in. Even though he didn't have any availability, he and his staff came in 2 hours early (before the office opened) to help me out. I don't think there are any other doctors out there that would go out of their way for their patient, like Dr Patel did. Not only did he remove the cyst successfully (now going on 2 years). Everything has been great and the scar has completely healed. The follow up visits confirmed, everything is back to normal. It's hard to tell, I even had this procedure done. Thank You Dr Patel for everything! read more

The customer service is pathetic!! I would rate them 0. The day of surgery Michell told me I only need to pay $580 out of pocket rest was being covered by your insurance I don't need to worry about it. After 2 months they send bill for 1200 saying your insurance didn't cover it. I called my insurance and asked them why wasn't wasn't it covered, they clearly told me everything was covered and they already paid 1291 from their side, but from Mr. Patel's office they were trying to some more money for insurance that's when insurance ppl said my insurance is maxed out. Horrible experience with staff never follows up. Always short staff. Now they expect me to pay 1200 out of pocket which is never possible I'm a full time student. He didnt even talk to patients regarding any billing issues and his staff especially Michell was rude. Carla said she will follow up, however she did not. Initially they tell you that it will not be any charge and then they turn around and tell that ohhh your insurance did not cover this that and then they send you a big bill thinking that you are going to pay out of pocket. Makesure if you are getting any surgery done or your wisdom tooth done that you get something from their office in written that you only need to pay certain amount and not end up paying such a huge amount out of pocket. I would never go back to their office. read more

I had my wisdom teeth extracted here some time ago. I've been meaning to post a review because the entire staff was great. The receptionists were very nice and accommodating. Dr. Patel was also very great and also made sure to call me back when I called regarding any questions or issues. I opted out of the anesthesia and was numbed with laughing gas. The procedure went very well and Dr. Patel and his assistant were great throughout! read more