My books were resurrected from the dead and neglected. Blythe came, conducted a thorough interview…read moreto really try to understand my small but complicated venture, forced me to supply and organize all kinds of important historical docs, set up a brand new streamlined bookkeeping flow, and most importantly got my quickbooks to a point where I can actually open it and obtain actionable information. She will make you do your homework. But it will be worth it.

Blythe IS THE SMALL BUSINESS MAVEN!!! For those of you who are great at creating business and doing…read moredeals and making things happen, but whose brains do not do well with the minutiae of managing your accounts, receipts, subscriptions and bills (but also don't know who to trust to help you with this), Blythe will come to the rescue. Having previously hired a bookkeeper who gave me tasks to complete then ignored me if I did not do them (and was happy to take a fee anyway), Blythe comes as a refreshing antidote. Blythe will figure out what YOU need to get the job done, and she will support you with patience and without judgment. She will clean up any messes, put systems in place, and look at ways to streamline. She has a special gift for working with small business owners who are in growth mode, and she will help you in the here and now as well as help you plan for the future. She also really CARES, has the highest integrity and wants to see you thrive and succeed! She takes her fiduciary role as seriously as I take mine, and I have tremendous respect for her work ethic and humanity. If she has time in her schedule for you, take advantage it! She will save you time and money, and she will help you get more of your life back.

After hiring them for their captioning services for a movie caption file to be uploaded to amazon…read morevideo. I was quoted the total project price by the sales rep. When I received the invoice the price then changed to be more. This should have been a red flag, after some more back and forth they changed it to the price that was quoted. Shortly after I receive a message from one of their representatives stating that I would have to pay more for full translation services which would be a 50% cost increase. I had provided a script to avoid this cost which was worked out in the original quote. They carried on to "convert the file to Amazon specs". I received the file and it was uploaded to amazon where it was rejected due to a UTF-8 encoding issue. I sent them the message error and they sent me a new "fixed" file. It was uploaded and rejected again. I then replied to them with the error and that I would like a refund and was not satisfied with their service as the file failed twice now. During the process of asking for a refund, they first told me that it would take 45 business days. I challenged this and they changed it and said 3-5 business days ONCE APPROVED. I asked if my refund is approved and they said they will review it. After 3 days of back and forth on this matter, they finally said they will not issue a refund and that if we wanted they would upload the file to Amazon and maybe that would work. I replied by saying on their website it states 100% satisfaction guaranteed or your money back and we were not satisfied. I asked them for a detailed description of what they actually did to the file. We paid per minute for over an hour of footage to have captioned and compliant for amazon, if no actual translation was taking place and the file kept failing what was this "amazon compliant" captioning service we paid for. I asked for a detailed description/explanation of what they did for our service. All they sent was the invoice line item with the description and cost. They offered little explanation and any they did offer was purposefully vague and void of any real detail. In summary, I would not recommend their services. I know there are issues sometimes and things don't work, I get that. The way they handled this when asking for a refund was the worst I have ever experienced. They gave me the run around for days wasting my time and the time of others. They tried to discourage me by saying the process would take 45 days. They offered little to no detail on the work that was actually done. Don't trust what they quote you if you negotiate on a price chances are there will be additional costs after the project starts to get to that original inflated quote.

Easy to use & 100% accurate!…read more I am a Financial advisor whose success depends on having the ability to understand client needs and goals. I am also involved in many community service organizations and the need for having clear and accurate notes of meetings are of the utmost importance. I used the Transcription Service to record a Goodwill Board Meeting and was shocked at how they transformed the entire meeting into exact paper notes. All I had to do was carry a recorder half the size of a cell phone and turn it on. Within a few days, I had the meeting in my hand, word for word, and spoken by whom. It was certainly better than the minutes that were taken by hand. Jeffry was also very professional and available to answer any questions I had. This is an excellent service for attorneys, CPA's, and other professionals like myself. I highly recommend it!

Can't believe it's taken me so long to post a review for Mr.Mike Waters and Studio 678. Mike has…read moredone 3 major websites for me. One while I was an associate at Ashby Chiropractic, my first website as a business owner and then a complete overhaul of that website again. All three times were very positive experiences. Mike is a master at using absolutely no computer jargon with me and explaining things in a very simple, to-the-point way. I really appreciate that. And yet, I get the sense that he could talk computer jargon with the best of 'em. He also has a very professional referral network. He has referred me to excellent graphic designers and other professionals that I have needed along the way. Mike has a good sense humor, an easy way about him and always wears really nice shoes! And, he's an amazing saxophone player, to boot!

Before working with Studio 678, I didn't have much of a website. I needed a place online that…read morepeople could go to get a good idea of how my services would help them, and make it easy for them to sign up for a free 15 min call to learn more. When I heard that Studio 678 was now building One Page Websites, I knew it was just what I was looking for. Working with Mike was easy, fast, and fun. He went above and beyond to make my one page website beautiful, simple to navigate, and effective! I've already had people sign up for calls and classes through the site, which never happened with my old site. And he takes care of all the performance and security stuff behind the scenes to keep my site up, running fast, and secure. Need a new website, hire Studio 678!

Jesica always answered phone calls and clarified any confusions. She also asked me questions to get…read morea clear understanding of our financial situation. She made tax filing easy. She knows her business.

Jesica is extremely knowledgeable, efficient, timely and effective. Tax season is always a…read morestressful time of year for me as a self employed person but she answered all of my questions and helped me through it with ease and confidence. We were on a zoom meeting days after my initial request and done with the entire process in about a week. So grateful to have found her.

Chere' has been an absolute pleasure to work with. I'm new to bookkeeping and needed some…read moreassistance with Quickbooks clean up and proper transaction labeling. Chere' jumped right in to assist. She is easy to communicate with, incredibly knowledgeable about bookkeeping and expert level with Quickbooks. She is trustworthy and and respects the role of consulting in a confidential environment. I highly recommend Focused Business Solutions/Chere' for bookkeeping needs and consultation.

The ladies at focused biz elevated our companies admin and contract process. They help with…read morecustomer billing communication when needed, they understand the different industries they work with and are so responsive. Highly recommend.

Akemi claims efficiency, but what really defines her approach is an unforgiving attention to every…read moredetail that too many so-called professionals miss. I don't praise easily, but she tore through our tangled financial mess like it was nothing, giving us clarity where there was chaos. Her speed is not a breath of fresh air; it's the baseline anyone should expect. If you want someone who will treat your financials like a personal challenge rather than a routine task, Akemi is who you call.

Akemi has helped me from the moment I incorporated my company in 2014 and has been an amazing…read morepartner throughout all those years. She is extremely capable, delivers very quickly and is just a joy to work with. On top of that, she is also incredibly thorough and doesn't make any mistakes. Akemi is always able to answer questions and take the time to explain things. I cannot rate her highly enough! Give her a call, you'll be happy you did!

Cathy Root is a highly skilled, experienced and responsive Oakland-based CPA and tax advisor…read more Definitely 5 Stars.

Cathy and her team are friendly, responsive, easy to work with, and efficient. Highly recommend.read more

David has been a phenomenal resource as I have embarked on building an Executive Coaching business…read more Lots of very positive energy, helpful suggestions and strategic framing on business development and marketing. I highly recommend David for support in framing out a new business idea and ensuring that you are focusing on the right things at the start. Five stars all the way!

I called David today, after going through a rough patch yesterday when my small business was…read moretemporarily banned from Mailchimp. I realized it was time for some outside assistance. I can't rely 100% on my own limited experience. David Mitroff (the man in the picture) was extremely generous with his time over the phone. I told him abt a potentially risky sales contract I was considering. He took at least 20 minutes to go over with me how I can mitigate that risk and what I should do to prepare for negotiation. He did not have to do that. But he wanted to make sure I didn't get scr3w3d over. He didn't want to see me fail. For that reason, Piedmont Avenue will be the first place I come to once I'm ready for a deeper strategic conversation and more hands-on assistance. Will update once I have more to say. Thanks David!