Traumatizing Experience I stayed at Nite Inn Universal City from May 30 - June 1, 2025. On the morning of checkout, the glass shower door in Room 114 spontaneously shattered while I was closing it, causing multiple cuts to my hands and feet. I was standing inside the shower, barefoot and stationary. This was not due to misuse -- just a dangerous, defective door. The front desk staff showed little to no concern, offered no first aid or professional cleanup, and initially refused to give me management's contact information. I was not offered another safe room, just a different shower in a recently vacated one - only the shower was cleaned by the front desk. Tiny shards remained in the bathroom, making it unsafe. What's worse: this could have happened the night before, or while my children were using the shower. I followed up multiple times -- management refused any reimbursement, (I felt a refund for 1 night -$400, was more than reasonable), and instead accused me of breaking the door. Despite photos clearly showing the break was spontaneous and my stationary position, they denied all responsibility. No apology, no care for guest safety. Avoid this hotel if you care about basic safety, accountability, or professionalism. I gave them multiple chances to come to an amicable solution and was instead met with hostility and callousness. STAY AT YOUR OWN RISK. I'm sure if everything went well, you would be ok with this basic motel due to it's proximity to the Universal Studios shuttle. read more

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For our mother-daughter trip to Universal Studios, I was looking for a no-frills stay within walking distance of the park. All local rentals were booked or terribly expensive so I figured we would give it a chance. I was pleasantly surprised. It's quite small but it's clean and surprisingly quiet. Staff was courteous and recommended several dining options within walking distance. We didn't drive so the walk of two blocks to the Universal Studios shuttle stop was greatly appreciated. We also walked 15 minutes uphill into the park for quite the workout. The continental breakfast consists of packaged pastries and bagels but there are a few great breakfast options nearby. I would actually stay again, despite the Zelle prepayment that freaks so many out. read more

It is nothing like the pictures! It is paper thin walls, VERY small rooms and questionable guests. If you are coming with a child, pick a different location. read more

Nice, clean inn. If you only really need a place to sleep but are going to spend the rest of your time at Universal Studios, this value is hard to beat. The location is excellent. They have a video on their website showing the short, flat walk to the free Universal Studios shuttle. I'd say takes about 10 minutes to walk & ride the shuttle if you time it just right. The location is also excellent because there are a ton of great restaurants within walking distance. Sure, there's the donut shop next door but there are also some great taco options - and some usual stuff like In and Out. Much better than what you'll find in the theme park area. Parking is free. I have a minivan. Just fits within their painted lines. You can keep your car parked in the lot until 3p on day of checkout. Room was clean. Nice towels. The microwave, fridge, TV worked great. The pastries at breakfast were pretty sad looking - seems like an easy place for improvement. Excellent value! read more

Very disappointed with my experience. I called to ask about late check-in and was told I had to prepay via Zelle to an account under an unrelated investment company name--very suspicious. I didn't pay and planned to arrive on time, but the hotel canceled my reservation the day before without proper notice. When I called, they claimed to have left a voicemail, but it was silent. No warning, no written policy, and no help resolving the issue. Extremely unprofessional. I wouldn't recommend this hotel. read more

We had a great stay! Front desk is always helpful and friendly! And love how close to universal studios it is! So nice having a fridge and microwave. Love the food places next door! My one complaint is that we miss the continental breakfast that we had in the spring when we last came. (The one positive of no breakfast is that we discovered the great breakfast sandwich place next door). read more

Only reason I will be giving this a 4 is because I wasn't aware of how small the room is for a family of 6 we had to share beds and the room was just over all crowded.. bathroom on the other side was good except for the diaper in the cabinet the shower was nice i enjoyed it. And there was a tiny stain on the bed not sure what it was but I told my kids it's just ketchup. read more

The worst budget motel I've accosted myself by far. For $250 a night is no where near worth it. I kept convincing myself and my party that at least the location was great.... Not really. It's distance and convenience to the shuttles to Universal Studios is the only thing it has going for it. Nothing else period. The rusty bars on the windows says it all. The rooms were awful. We rented 3 rooms on this occasion. All of the rooms were so small and cramped. The room I stayed in had a bed within arms reach to the wall AC that the person sleeping next to it had to place a pillow to block the air from blowing on their head the entire time. The AC vent couldn't be adjusted otherwise maybe it would have been ok. The beds were ok and appeared clean. The pillows, just like most budget motels were subpar. The showers in all the rooms were defective. They installed cheap wanded shower heads that made the water squirt out in all directions except where you wanted it to. The rooms appeared clean, but a strong odor of bleach and other cleaners was very pronounced. The parking lot was a terrible! There was not enough space for all the cars and the car stalls were very narrow inevitably causing door dings on both sides of the vehicles. They advertised breakfast included. It was awful too. The food prep area was no bigger than maybe 5ft by 3ft wide and the waffle iron looked like it has not been cleaned in years. Customer service was very poor and almost rude. The Ukrainian man who assisted us was very brash and was antagonistic. The Mexican lady and the Indian guy were alright. Overall, it was a horrible stay. The worst one yet for us. Never again would I stay at this place and yes, the convenience to Universal Studios is not worth what you get for staying at this place. I would give it zero stars if possible. read more

For clarity since we appear to be unable to edit, and only post an update... here is an update... The hotel staff tried to copy and store our ID as a condition of staying at this hotel. This was only revealed upon check in. Scam warning for all. This was a blatant extortion attempt assuming we were lost travellers and had no option to stay other than their "hotel" upon late checkin. This illegal attempt to secure and copy personal information would have easily been enough to assume our identities. Illegal to copy and store this information in the state of California. We filed reports with the local Police, Visa Fraud, the BBB as well as the Los Angeles County Consumer & Business Affairs. Be very very aware of this illegal "policy" which is listed nowhere on any booking site. Only when you arrive! The hotel equivalent of "you must buy our extra insurance to rent a car in Mexico" scam. Screenshot of Hotel response added so everyone can see what they said. See. You should consider yourself thankful they say. read more

Nite Inn at Universal City - Hotel Response - Hotels Near Me - Studio City, California

It was a great location, and the price isn't bad for where it is. My only complaint is how incredibly humid the room would get.

the reviews on expedia were good which is why we booked it. However I will give an honest review. For a family of four (2 adults, 2 children) the room was very small. The AC unit blows on the head of the person sleeping next to it and was extremely uncomfortable. you have to wrap your head or likely catch a cold. The parking lot space while free, is very small and your car door will touch the next person in order to get in. The room gets moldy and stuffy fast so my guess is ventilation is outdated which is why you have to run the AC. The coffee machine is great and we enjoyed our morning lattes etc. The pastries are basic grocery store bought. There is no sitting area outside despite the photos. Probably only one or two rooms on the upper level have a private seating area. The rooms themselves have no dressers to store clothes, no safe to store valuables/passports and our phone or alarm clock did not work. There is no night lamp or switch at the bed so you have to turn on the over head bright white lights or the bathroom light to get around. The people working in the front office were amazing and friendly with advice and always pleasant with a smile on their face. Location is good because walking distance to the shuttle and a seamless way to get to universal studios. Even when we planned three months out the better hotels were booked which is why we went with this option plus the 8.2 rating on expedia. It is not so much the space as much as the price tag that was frustrating for us. If your out all day and need to shower and sleep and a family of two adults this would be good place. read more

Alright so I'm writing a 5 review based on our experience and the price. If you can get over this not being the Ritz Carlton (The Sheraton is across the street if you're interested), this might be a gem for you. Our room was incredibly clean and the staff were all very kind. For an incredibly low price, you get a microwave and a fridge. You're walking distance from so many cool venues, with both Universal Studios and surrounding night life. All the friendly staff are what really made the five star experience. I hope their kindness don't go unoticed read more

I had a great two-night stay. Super friendly staff who made me the priority over the telephone calls. Got my room - clean and at a great price. Sure, it's a bit small, but it's a motel not a resort. I think it's perfect. Be back on the 19th! Scott read more

We went to Universal for the weekend and had a great stay at the inn. The front desk receptionist was very nice and friendly. Started great conversation and made us feel welcomed!! The room was very clean and seemed well maintained! We had a lovely stay and will be returning if we are every back in the area! read more

From the moment I got to the Nite In the staff was very nice. I was there for business, the Inn was very clean, quiet and comfortable. I will definitely stay there again Thank you Maria Elias read more

Checkin was good and professional we checked in early and were able to get into our room thank you to Sayed for getting us in early. The prices were fair and close walk to the universal tram. The only downfalls were my boyfriend and I found a band aid on one of our blankets and I left my perfume in the room and after coming back to the clean room it was gone. My boyfriend and I checked the whole room hoping that I had just misplaced it but we had no luck finding it. read more

This was by far the worst place I have stayed at in my many trips to LA. Location was scary but close to universal studios. Not enough parking spaces but was next to Fatburger and Subway. Floors are tiled and not carpet and the guests upstairs were running back and forth and with tile floors, you hear everything. Only bright news is, staff was friendly. Please, please, please avoid this place unless you're desperate. read more

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Update: Hello Bobby. I have to say your aggressive response to my review is very enlightening as to the quality of your hotel. The fact that you have the authority to respond to consumers this way shows my complete lack of faith in this place is justified. I wish to address your rude response. 1. I do have the time to warn others of a potentially dangerous situation they might find themselves in by reserving a room at your hotel. Your lack of notice to customers would have left me drunk after a night of partying at Horror Nights with no where to go to sleep it off because your policies do not state ANYWHERE that check in ends at 9:00pm. 2. No where does your website state "we will charge you $150 upon booking" and nowhere does the booking process state the charge. Obviously I am well aware what an authorization hold is as I mentioned it in my review. Maybe you need to read more thoroughly before responding with a childish temper tantrum. I went into this knowing it was a 2 bit hotel that was just somewhere to lay my head down and sober up before driving home. To say "there is no pleasing me" because of your hotel's lack of competence is a gross exaggeration and shows you operation on emotion. You definitely should not be in the customer service industry and make this establishment look like a joke. I dodged a bullet by not cancelling. I know for a fact I wouldn't be treated this way at Sheridan which is where I have happily booked my stay. I mean I'd rather stay in my car at that point. This place is a joke and very unprofessional. I can't verify the quality of the hotel itself as I cancelled my reservation. Definitely questionable practices. They clearly state "book now pay later" during the reservation process with 3 days before your stay to cancel. Credit card would be charged upon arrival. A credit card is required for reservation - totally normal. However no where was I notified that I would immediately be charged $150.00. I waited to see if it was an authorization hold and would fall off but it didn't. I called the hotel and was informed that they pre-charge a "partial deposit" 14 days in advance as was their policy. What the h*ll? Definitely never heard of that before. Not to mention the charge was *16* days in advance of my booking. She couldn't explain the discrepancy. There is a vague line on their policies stating "9. Hotel preauthorizes your credit card up to 2 weeks prior to arrival date." but no information about what the charge is for or for how much. It's never mentioned during the booking process itself. Not only that, during the process it asked my check in time. I put 1am since we were going to be coming from Halloween Horror Nights - she told me check in ends at 9:00pm. What? Nowhere does it state that check in ends at 9, only that it starts at 3:00pm. Not to mention 1 am check in time was an available option during the booking? So we would have shown up, unable to check into our hotel, and been on the hook to pay for the room we wouldn't be able to stay in while trying to be responsible drinkers. Shady, Shady. I'll pay double and go to Hilton or Sheridan to avoid this kind of dubious place. read more

Simple yet perfect if you need a place to sleep. Very small rooms yet walking distance from the shuttle as they mentioned.

Overall the hotel was nice and quiet loved the workers the service was amazing! Hospitality was great! Close to universal studios even walking distance. Me and my kids enjoyed it for their bday! Definitely will go again! read more

It was a solid 3.5 stars. I suppose it's all about expectations. We did 3 nights in a 2nd story room with 2 queens and a sofa bed (5 people). The main reason for staying there was because it was walking distance from Universal Studios. Pros- location, price, beds and pillows were decent, mini fridge with freezer, simple breakfast, free parking, staff was very nice, places to eat within walking distance. Cons- space is tight (parking and in the room), towels are thin-ish, low water pressure in shower, across the street/a bit north there were some bums lurking around. Overall we had no real issues and the room was clean and smelled fine, so maybe they've taken some of the older reviews to heart. I'd stay again. read more

Stayed here on a Visit to Universal Studios. The staff is very accommodating. They let us park in the free parking lot before check-in. The free shuttle is a 3 minute walk and there is some great food nearby. The rooms were clean and we felt like the hotel was a good value. Would recommend and would stay again. Thanks Nite Inn! read more

Great value! Clean hotel, friendly staff, walking distance to Universal Studios. Highly recommend this hotel:)

boy oh boy where do i begin? RENTER BEWARE My girlfriend and I rented this room last minute on 8/31/19 for a few hours at night as not to drive from this part of the city to Oxnard while tired. we checked out on 9/1/21 around 6am I was charged $168 for the room (which was more than advertised, it was advertised at $117) and I was charged $150 for a security deposit that i wasn't aware of. seeing how we was the only car in the parking lot should've been a dead give away to not go in. you have a clear view of a lovely homeless encampment that's directly across the street from you, taking up the entire universal city/red line train parking. room is ridiculously small ( you take two steps from the front door and you're in the bathroom) and it smells like urine whenever you turn the A/C on. today is 9/4/21 and i still haven't received my security deposit back, i called my bank first thing this morning to see what was going on and was told that my refund has not been released and that i might have to wait until Tuesday when the deadline passes to file a fraud claim, i asked my bank if they see any pending incoming deposits or refunds in which I was told no, i called Good Nite in and spoke to a manager named Syad Today 9/4/21 i explained to him that i needed him to clear up why I was given to different release dates. after looking up my transaction number he was able to see no one released my funds and told me i should get my refund end of day as he just released them, i called my bank to confirm if this was true in which I was told no and that the release date is still Tuesday. it is now 4:30pm on Saturday (labor day weekend) and I still haven't gotten my money back. read more

The room smells like urine and when I pulled the bedsheet back there was hair everywhere. This is really disappointing after I spend the day walking around Universal and then coming back tired to a disgusting room that I paid $270 for. read more

We got to the motel around 9:30am and paid a fee to check into our room early. Our room had a queen bed and pull out sofa. It was clean and had enough space for two people to fit comfortably. The free breakfast (coffee & donuts) in the morning was prefect. There was homeless man in the stairway early in the morning that scared the poop out of me when I stepped out of my door. I do want to note, the morning attendant did go and chase him away immediately after we notified her and the man wasn't bothering anyone, just sitting in the stairway. read more

where do i begin. Let me list some reasons why you shouldn't stay at the NASTIEST hotel. First there was a BUG in our sheets which then led us to take off the sheets and investigate that there is random hair and STAINS all over the bed when they claimed to have changed that morning considering we complained the night before because I developed a RASH on my feet, our sheets were DIRTY! When walking to the front we explained the situation we just discovered, the man at the front said he would bring us clean sheets. To our surprise the "new" sheets were not clean. This man brought us a total of 7 sheets that had more hair, stains, and even a TOE NAIL. We think the man at the front desk did NOT believe us so we showed him every time we would open a sheet and it would be dirty. At one point we showed him the random hair and he picked it off the sheet and said "now they are clean." Am I being punked??? We shouldn't be picking off hair from "CLEAN" sheets. Laughing and telling us the manager would be here in the morning but not tell us a name of this "said manager". He said we could have the issue resolved in the morning having us still sleep on dirty sheets. When we made our way to the lobby there was no manager in sight, only a woman saying the manager would be in later. We decided to cut our losses and leave. I have never had any problems at any hotel under any price point. Clearly there are no STANDARDS at this hotel. While reading other reviews a lot of people seem not too happy and the manger seems to have an attitude. All I can say is WOW! Amazing location but unfortunate that it is such a DUMP! read more

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Friendly staff and great customer service! Great rates and clean. Quaint. Microwave, mini fridge, ac/heater. Near late night food options. Quick walk to universal studios shuttle. It's a nice little inn. Bring extra blanket and pillows if you're looking for max comfort. read more

This place is not worth $221 a NIGHT! Parking lot is super super small and the room we got was for two beds and let me tell you it's super super small for being two beds I could literally touch the bed with my hands it was soo close. They say breakfast included but you literally have to cook your breakfast they have a waffle machine maker and you make it yourself. They do provide coffee and some pastries,cereal and mini donuts. A plus is that it's super close to Universal Studios if your planning a trip there and it's super quiet. read more

This hotel is very clean and very friendly esp the front desk clerk Syed he we very helpful to my family and I. If we come back to LA we will def come here. read more

We stayed two nights here and I would have stayed longer. It was two adults and two teenagers. It was no frills, but the room was clean, decent size, had a fridge, microwave, and table with two chairs. Bathroom was clean and updated. Beds were very comfortable. It's the first time post COVID that we had daily maid service, so that was a pleasant surprise!!! ;) Staff was very nice and friendly. We walked to Universal Studios from here which was also super convenient. Lots of restaurants, fast food, and even a grocery store all within walking distance. Breakfast in the morning was basic; cereals, pastries, waffle machine, coffee, juice, and toast. Highly recommend and would definitely stay here next time we are in the area. read more

This place was "A-W-F-U-L!!!!!!" It was that time of the month again..I accidentally had my period & didn't know. It stained the top sheet and underneath cover, but not the bed. They charged me a $100!!! A $100???? I told the front desk lady that at the most I should get charged $25. I would of washed that myself... And, to top it off, we tipped the cleaning lady for cleaning! "AWFUL!!!" Anyways, this is a shitty, hole-in-the wall establishment. No room to move at all, especially in the one-bed/queen-size room. The sink was overflowing after 10-15 seconds of the water running. Stuffy rooms during the heat wave with old-style air conditioners that makes loud noises all throughout the night. It had a very musty-moldy smell in the room. And, paper-Thin walls where you can hear your neighbors every move upstairs & when they talk across from you & upstairs. Plus, the front-desk attendant's husband, Syed walked into our room when I was naked. No knocks, just came in with their key. Wouldn't you think you should knock first before you come into a room, even if you think it might be empty? AWFUL!!! There's very little parking space & it's so tight. We had dings on my doors from the next car hitting ours. The $100 extra charge for my stain amounted to the same amount as if you were going to stay at the Sheraton Universal. We should have just stayed there! What a nightmare! Do NOT stay at the "Nite Inn Studio City!!! AWFUL!!!!" read more

This is a good hotel. It's really clean and well kept. I would say the only complaint I have is in the shower. You have to run it for 30 just to get room temperature/warm water. I don't know of this all of the rooms or just the one I stayed in. read more

This is a great 2 star hotel. Not sure what negative reviewers were expecting for the price and location. The staff was really nice and they allowed us to park in their lot early and someone is in the office 24-7 so our belongings were safe. The room was clean and the continental breakfast was typical for a continental breakfast. I loved my waffle! I would recommend this hotel for people who are going to Universal and don't want to deal with parking there. read more

If I could give this place zero stars, I would. This place is way overpriced, the rooms are tiny and dirty, the beds are uncomfortable, the AC is super load, and you can barely open the door without hitting the bed. I couldn't help but laugh when my boyfriend and I showed up to this motel after booking it online. The only positive about this dump is that it is walking distance to Universal Studios. One of our pillows on the bed obviously had not been washed and had on it only what I can describe as a cum stain. There was dark thick long hair in random places of our tiny room. My favorite place was finding a ton of it on the walls of the shower. I could go on with all the things wrong with this place and why you shouldn't stay here. But I won't. read more

Beware. Sketchy staff and stuffy chemical-smelling room. One week before staying there, I called the office to confirm whether my car will fit the lot, if it's ok to bring 5 people instead of 4 (max room capacity was 4), and if I can park my car in their lot past check out time since they advertise their location as "save $30 Universal entrance fee." Over the phone, everything sounded like it would work out just fine. I had a full size SUV but managed to fit it in. The parking lot is very tight so it definitely required another person to help guide. When checking in and I told them there were 5 of us (one of us being an almost 1 year old who will be sharing our bed), they told us we had to pay an extra fee for her even though we were told she wouldn't be charged. They then said they would "waive the fee of one person" and claimed that I only included 3 people on my reservation. I have a written email confirming I wrote 4 people down since that was the max I can put down on their website. Regardless of proof, they charged me again for a small space that they claimed could only accommodate 3 people. Charging for 5 people for a small space that maxed at 3 (because it may be a "safety hazard") sounds illegal to me. As soon as you enter the room, you're hit with stuffy and chemical filled air. There is no ventilation. Even after turning on the AC, I kept waking up and coughing throughout the night from being suffocated. When I called to ask about parking the week prior, I was told I can leave my car in their parking lot until 3pm after checking out. When arriving, they changed their words again and said we had to remove our car by 11am or the car will get towed. Once again, they manipulate you and change their words consistently to get you to sign on but charge you extra fees for things that were promised to be included in the hotel price. I don't mind paying extra fees when needed but the sketchy promises and sneaky lies are unprofessional and not trustworthy. I will never stay here again. read more

Everything you read in other reviews is on point. Small, small parking lot, small breakfast nook, etc. BUT With care and patience you will have a pleasant stay. It's an independent hotel so no big chain money to throw around but it was great for a five minute walk to the universal shuttle. If I could ask one improvement, some form of heat for the back room in the suite, mom got froze out while we were in the front. The towels are pretty small though read more

Pros: Great staff in the afternoon/evening, very close to the Universal Studios shuttle pickup, and there is a lot of food choices within a short walking distance. Neutral: Morning staff didn't really seem to care on way or the other about the guests, and the breakfast was basic, probably should have gone to the donut shop next door. Cons: You hear every single fast and furious wannabe on both Ventura and Hwy 101, and on our last day as I walked out of the room to put things in the car there was a homeless person sleeping in on of the deck chairs right by my door. So much for 24 hour surveillance. Overall, if you don't care for how much bang for your buck you are getting but do care for close access to Universal Studios, go for it. As for me and my family, we will pick another hotel next time. read more

Good for what it was. Nothing too extravagant but not terrible either. Would return if needed.

Perfect place to stay for trips to Universal Studios. My young son and I felt safe and comfortable walking around the area at all times of day. It was a quick walk to Universal Studios, and you have the option of taking the shuttle that runs every 15 minutes if you want to avoid walking up/down the steep hill. I liked having access to hot water all day (hot chocolate, tea, noodles) in the lobby. Everyone is friendly and helpful. The subway sandwich shop next door is perfect for breakfast, lunch or dinner (open 24 hours!), and the pizza place next door has great pizza (Including a great selection of slices, which is perfect for small group). The Lyft to and from the Burbank airport was around $20 each way, but the hotel also offers parking.I saw people online complain about the size of the spaces, but it's totally normal parking. People have odd expectations. The metro station is also super close, with access to buses and the subway (we attempted public transport but it proved a bit too stressful, thank goodness for Lyft). Our room was clean and very comfortable - great bed that wasn't too soft or too firm, great temperature. We didn't notice any noise from other rooms or from outside. Nice to have a fridge and microwave. Small, but had everything we needed including enough space for us. It was a fantastic stay, and I am likely to stay again. read more