I've had this ENT practice for 21 years! My "go-to" doc is Ari Wirtschafter, who is well trained,,…read moresuper smart, and has a great sense of presentation and is patient focused. He does not over prescribe medications if your issues are related to allergies or sinus, but does offer solid advice on how to address them in our south Florida climate. He articulately explained how hearing loss, if left untreated, would contribute to cognitive decline, and affect other conditions such as diabetes and cardiac disease and high BP. Bottom line, I like him. A lot. He is part of a large practice with lots of support staff, and they all seem to work well together. And he isn't stuffy and full of himself. After your visit he walks you to the checkout staff, a nice touch. Need an outstanding very bright and articulate ENT specialist, see Wirtschafter.

If I could rate this practice -3, I would. While the providers are ok, the support from billing, to…read moreaccountable to front office personnel is horrible. They use unsavory methods, and it borders on illegal, which we will be filling a complaint with the board of health, as well as a lawyer. If you have been successful with a lawyer, let us know. First, if you are in network, you are NOT to collect money up front; then you take weeks to return folks money due to overcharging. That is called STEALING Sounds like they should not be in business if you cheat your customers Natalie is a liar and Bianca miserable; you know what they say about Karma

The Doral office is a joke, the girls in the front are rude, childish and unprofessional. They are…read moreloud as if they are at a kindergarten playground. They are representing the Doctors and a very negative manner. Dr. Kanaan is an excellent caring doctor who explains very well and cares for her patients. But the office is a circus.

Dr. Nancy Liu was knowledgeable and friendly but she seemed in a rush and I felt uncomfortable to…read moreask all my questions, as she spoke very fast and seemed ready to leave. Before I could ask more questions and understand my condition she was gone. To understand everything she said I had to talk to her assistant who was very friendly and helped me by answering my last questions. All staff were very friendly. The wait times were not very long either. I would not return to Ms. Liu as I prefer my doctor taking time to spend with her/his patient. Especially new patient.

I've been going to Dr Brian Rebello for over a year after being disappointed everywhere I went in…read moreFlorida for medical care this doctor hears everything you say create a plan and goes out of his way to get your needs met as fast as he can this last episode with me I had severe neck pain he got me in to see somebody to get a shot for relief in an hour got me an MRI the next day and now I'm being treated it doesn't get much better than that. Not only do I highly recommend this doctor but you also have to keep in mind a busy doctor has a lot of patience and a staff that works very hard be patient

Dr. Brian Rebello is the best diagnostician that my husband and I have ever had. I don' t need…read moresomeone that's all personality and no skills. He is the best. Dr. Rebello diagnosed both by husband and myself correctly when others didn't It's true that it's a bit hectic in their office, but no mistakes have been made with us. Dealing with both Dr. Brian and Dr. Vernon always leaves us secure that we were treated correctly and respectively. Carol and John Whalen

I had Balloon Sinuplasty with Dr. Melyssa Hancock and the experience was outstanding from start to…read morefinish. She explained everything clearly, made me feel totally comfortable, and the procedure and recovery were smooth. My breathing is SO much better, I'm finally sleeping great, and even my wife is happier with the reduced snoring! Her staff is friendly, organized, and truly caring. Highly recommend Dr. Hancock and her team!

RUN! Do NOT make the same mistakes by going to see Dr. Hancock. She made major medical errors-…read moredidn't read lab reports and prescribed wrong antibiotics- resulting in needing to go to Infectious disease Dr. to resolve complications. Changed info presented at appts from treatment she provided. Surgery botched- ended up in emergency surgery to fix!

I love Dr. Kasle and recommend him highly. He's extremely professional and knowledgeable.read more

LOVE DR Parnes I am very happy with him as a doctor and he takes the time listens and is very…read moreattentive when he's with you but probably unbeknownst to him his office staff need work . Calls and faxes take days to be returned I was calling and faxing with an urgent message for over a week and the doctor never called me back I learned later that he was on vacation no one in the office called to let me know. Another time I was never told about a lab result but when learned of it from quest i called the office they said his medical assistant noted in my chart that he called me to tell me my lab results when he never did. when i had a question about an ointment i called on a unbelievabl Thursday i got an answer the following Wednesday When I said I needed an urgent appointment as i was bleeding and he just cauterized my nose they told me the soonest he could see me would be two months ! I asked them to contact dr Parnes and when they did he fit me in the next morning Again Dr parnes himself is a great Doctor it's the office staff that need work

I've known Daniel Ganc since he started in his medical practice in East Boca about 8 years ago…read more While I did not visit him frequently for the care of my all year long allergies, he was part of a larger ENT practice where I saw one of his colleagues. Recently I was hospitalized through the Emergency Department for the treatment of epistaxis, or commonly known as a nose bleed. So, all of you out there may wonder, especially if you have had children, what's the big deal with a nose bleed which requires hospitalization? Well, the big deal is when you're a man of my age, with underlying complex medical conditions which include cardiac disease and A-Fib, and are on "blood thinners" to prevent the risk of a stroke, then that simple nose bleed converts to a life threatening uncontrollable bleed. And that's exactly what I found myself with on a recent Saturday at 5 AM. After an ER experience which eventually led to an appropriate decision to admit, my ENT was called in to consult with the object of doing a cauterization to stop the bleed. Dr Ganc was covering for my ENT. Packing the nostrils did not stop the bleed, in fact, it caused the blood to run down my throat and create a gagging effect and development of blood clots. Yes, messy and not what you want to read about as you are glancing through Yelp having a coffee or dinner. But it was a real serious medical challenge. And you may be faced with one and need how to proceed and who to call. Dr Ganc showed up bedside at around 7:30 AM, on a rainy Saturday, looking like he had just finished a modeling shoot. Yes, he's handsome. No, he's attractive. No, he's hot. Yes, he's very very hot. But more importantly, he's imminently qualified and exceedingly well trained. A graduate of University of Pennsylvania, medical training at Baylor College of Medicine, and Rutgers-New Jersey Medical School he relocated to South Florida. He is an Assistant Professor at FAU College of Medicine and is up to date in his field. His areas of expertise include balloon sinuplasty for sinusitis, headaches and nasal congestion (who doesn't have these?) as well as voice and swallowing problems and allergy testing. But for me, not only was he a sight for weary and sore eyes, he was my savior. He was sensitive, listened to me and questioned me extensively about symptoms, what had been done in the various ER visits, prior history, and of course, the delicate discussion about going off the two blood thinners and the risks associated. After agreeing to proceed, he examined me thoroughly, through both nostrils, my throat, ears. He pressed. He probed. He held his finger on my tongue so tight and so far down my throat I thought I was in some S&M film rehearsal. But it was all necessary to determine where the bleed came from, and to properly cauterize my nostril. He also suctioned out all the blood clots that had accumulated in his throat which were causing me to gag and throw up blood. Yes this is a vivid discussion, but no different than my Yelp Friends who describe food sauces or drink mixers in exacting and sometime annoying details. Bottom line, he was there for me on an early Saturday morning and did what was needed to stabilize my condition. When he left, about 95 minutes later, I was exceedingly appreciative. He was technically proficient, sensitive and engaging. He remembered when we first met, that my partner/husband was Puerto Rican (he speaks Spanish, French, Hebrew, and Portuguese fluently) as well as some Creole. He is a genuinely nice guy, and if reviewers comment otherwise, discount their rankings. A followup visit to his office post hospital discharge was handled in an efficient and professional manner. I was squeezed in on a busy Monday morning and once in his presence was given all the time I needed. Need an ENT? If you insurance covers this provider, make an appointment immediately and get yourself highly qualified well trained sensitive care, packed into a model's persona. Go for it. Get that ENT checkup! You'll be a happy

One of the worst experiences. I came in with two issues and I left with high bills and none of my…read moreissues were solved. First of all, I asked from the start what is the price for my appointment and let me know how much is my co-pay for appointment or any procedure. Receptionist said she will check. She didn't. I had to go back and ask and I was told the price that was acceptable to me. I paid at the end of my visit. Doctor Ganc did not know about the solution for my issue that I was presenting, he kept saying this kind of procedure doesn't exist, acted like I'm crazy. After I convinced him that it does exist and wanted to show him about it online, he finally said "We don't do it here in this office". So I left without my issues solved and after one or two months I received a letter saying I have to go back to do some scans otherwise I have risk for tumors and death. It's just their procedure to scare a patient into coming back and performing different recommended procedures (that I actually didn't need, I had done it elsewhere). After about four months I received a bill for over 250$ I didn't know what about. As I was told my appointment co-pay included everything. Very rude billing department employee lied about my insurance paying their bill only now, that's why they send some strange bills after almost half a year! Just so disappointed with this clinic. By law they are supposed to tell each client how much is their payment before any procedure and NOT 4 months later! Shame. Please beware this place and read all 1 star reviews. I wish I red these reviews first, it would safe my time and money.

I had an excellent experience and was truly impressed by the quality and level of service. The team…read morewas professional, attentive, and ensured everything went smoothly from start to finish. The attention to detail and commitment to excellence really stand out. I would highly recommend this to anyone looking for a reliable and high-quality experience. Crystal and Maya were stupendous. I have always bruised when getting blood drawn and for the first time ever, I did not bruise. I will be leaving Cleveland Clinic and coming here for my medical services. Amazing staff!!!!

I've gone to this practice since 2010. All my providers there have been nothing but amazing. I…read morewrote a previous yelp review and gave the practice five stars. However, they have been under new management for a couple of months. All the previous providers have left the practice. I was never notified that my provider left the practice. In fact, photographs of my former provider and others are still on the webpage, so how was I to know they left? I never received a phone call or a letter in the mail. I found out about this recently when my insurance request requested a prior authorization. I went to their new website, and my provider wasn't listed. So I called to ask about this. The first time I called and the phone rang forever with no one picking up the phone. When I was finally able to get through, a young lady answered the phone. I told her about my situation with the prior authorization and she told me that my provider was no longer there. I was told that I had to come in and see a new provider and when I asked why , I was told have a nice day and then hung up on. I wasn't rude; I just had questions, like who my new provider is and why they need me to come in, since I just had an exam two months earlier. And I don't know why, but they called me back 10 minutes later and said they suddenly had an appointment for me the next morning. So I came in to see what was going on. My new provider was very young and I'm not sure how much experience they had. While they were nice, she informed me of the new policies. For example, they began charging for blood draws in the office that had previously been free. It was $35, and now it's down to $15; otherwise, I have to go to another location to have my blood drawn. They put an order for me to have my blood work drawn, even though I just had it drawn 6 to 8 weeks. I asked for a prior authorization which I was told they would do, but after two weeks, I went to my pharmacy and they said they never received one. The front desk used to be helpful, but recently when I went in, everybody was sitting around in a circle talking to each other, pretty much ignoring that I was there. This used to be a very warm, friendly practice that put the patient's needs first. Now, it seems this new management is very business-oriented, looking for ways to make more money at the expense of providing good customer service and focusing on my healthcare needs. I am now leaving this practice, which makes me sad. I feel very sorry for older people who go there. They probably don't know who their provider is anymore and will have to start over with a new provider from the beginning. It's hard to find a good medical practice for your routine healthcare these days, especially in Boca Raton, where everybody is moving towards concierge service. I wouldn't be surprised if this place goes out of business in the next year.

Dr. Office is clean and everyone is so nice. All the staff are calm and attentive to the patients…read more We stopped going to our previous primary doctor because we did not feel the connection and it was chaotic. No one knew what they were doing, staffs were complaining to the patients about other staff member. It was very unprofessional. Here, there were none of that. It's quiet. Very slow pace and just peaceful. Dr. Nguyen seems caring, knowledgeable and has great bedside manners. I hope he can be our Primary for a long time.

Great customers service from staff.Doctor is also very friendly and thorough with his questions and…read morechecks for sickness. It was a phenomenal experience and highly recommend Nguyen Medical Group in Boynton Beach Florida.