After getting two much higher - 3x - quotes from other contractors, Todd and his crew promptly and efficiently fabricated and installed a custom railing on our new backyard steps that facilitates by our elderly family member. Great work for a fair price! read more

[[HIGHLIGHT]]The owner of this company is a complete *** hole.[[ENDHIGHLIGHT]] He did not have his crew clean up debris after some stumps were removed. In addition, his crew cut our cable wire to our house and tried to blame it on us. I would never recommend this company ever again. read more

[[HIGHLIGHT]]Todd and his crew were fantastic - even dealt with the horrible neighbors next door![[ENDHIGHLIGHT]] They showed up on time and the fencing turned out great. read more

We had a great experience with No Hassle Fence! They were incredibly fast getting the job done, the fence looks amazing and exactly how we envisioned it, and their pricing was very fair. [[HIGHLIGHT]]The whole process really was "[[ENDHIGHLIGHT]]no hassle. I highly recommend! read more

What was promised as a "no hassle" process turned out to be quite the opposite. We initially contacted Todd after receiving his number from a friend. [[HIGHLIGHT]]He promptly came to measure the yard, but the communication throughout the process was minimal, and he provided an incorrect quote.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]To ensure we were on the same page, I tried reaching out multiple times--through calls, emails, and texts (which he communicates through interchangeably) --to clarify the type of fence we wanted.[[ENDHIGHLIGHT]] Todd eventually sent a revised quote, and we believed we were ready to proceed. However, troubles began during the installation. The crew began setting different posts than what was in our quote. When we pointed out the discrepancies, the team switched to the correct materials, but initial confusion was concerning. [[HIGHLIGHT]]Additionally, communication with Todd and between us and the crew was unclear, leaving us without sufficient information for decision-making.[[ENDHIGHLIGHT]] By the end of the first day, it became evident that the installation didn't align with what we had requested. The style of the fence, and the placement of posts and their sizes were not as agreed upon, which led to further frustration. [[HIGHLIGHT]]The next day, we ensured we were home to talk to the crew about the concerns before they moved forward. The crew was very helpful, but the responses from Todd were unsatisfactory, and we felt dismissed[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]After summarizing all issues in an email to Todd, we learned that the picture he provided was just for reference, not an accurate representation of what we would receive.[[ENDHIGHLIGHT]] In the end, the crew that actually built the fence were super nice and helpful. Additionally, the fence turned out beautifully, but was not at all what we asked for or envisioned at the beginning of the project. [[HIGHLIGHT]]Todd did not take the time or provide us any options or information about the style of fence we wanted, or what his plans were for our fence.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The entire experience was fraught with stress and miscommunication.[[ENDHIGHLIGHT]] Given these complications, I would not recommend this service to others. read more

I had a garden gate installed in my existing metal fence. They did a great job and I am happy with the work.

Todd and the team at No Hassle Fence are amazing. They worked quickly to finish our fence before our new baby came. Todd is very responsive, reliable and consultative. I appreciated his advice and thoughtfulness. His team put in a front fence, fixed a leaning back fence and put in a new side fence. The work was done in two days and was very high quality. Thank you, Todd and team!! read more

Todd and his team replaced two gates on our property. They did a great job and I am very happy with their work. The new gates are good quality and they got it done quickly. They also removed our old gates so that we did not have to. I had a great experience and will definitely use them for my future fencing needs. read more

Work crew did a great, job good craftsmanship. Then comes billing time with a lot of extra BS attached. Dont even think about questioning the final bill, you may or may NOT get any answers, more like your lucky we had time to do your fence or we are exclusive Du, Cherry Creek, Wash Park and Highlands. Why because they can get any price no questions asked. No Thank you for your business, no follow ups NOTHING. Terrible communication. Lots of fluff built into bill. NO HASSLE was anything but! more like NOTHING BUT A HASSLE!! read more

This Fence company is great. The team worked quickly and with a great quality product . The fence they installed was just what I had expected ant it continues to look perfect. Todd was a great supervisor of their team. I will use them again if I ever need fencing. read more

I hired No Hassle Fence to build a fence for my new house. They were only slightly more expensive than my builder, but offered a much nicer product and significantly better warranty. Todd and his crew were easy to work with and got the job done quickly. I would not hesitate to recommend them for anyone needing a new fence! read more

We needed to replace an old, shabby lattice wood fence that screened our AC condenser units on the front of our house. No Hassle was highly recommended by nearby neighbors who had new fences installed. [[HIGHLIGHT]]Todd came by, took a look, and gave us an estimate that day.[[ENDHIGHLIGHT]] Because it was a small job, he told us he could tack it on to another larger job he was doing in the neighborhood. Two weeks later he showed up and got to work. The gate had to be specially made and was installed several days later. [[HIGHLIGHT]]The invoice arrived by text and I could pay it via Zelle. Easy Peasy![[ENDHIGHLIGHT]] Really nice work and excellent serve and customer contact. read more

Nice fence at market price (not cheap). Broke a number of sprinkler heads without telling me or offering to repair; just left it for me to discover when the sprinklers came on. That's a hassle read more

Contracted 4/20/20, with no information on start date for over a month! Email with 24 hours notice that they were coming to set up the fence the next day and had to scramble to get a hold of neighbors who have dogs and let them know. Poor communication should have been the first warning. Signed contract for fencing with top cap and gate, measured by Todd. They started construction and hit the sprinkler line. Came home to find my basement window flooded. Not even an apology for what occurred, just aggressive language about how they "were not liable." What was actually built was a top cap that only halfway covered the posts and looks unfinished. Multiple workmanship issues (damage to my personal fence and concrete) and poor workmanship of the built fence. Multiple emails, texts, and phone calls (just like the other reviews) to Todd, with no reply since 6/20. I was invoiced for non contracted additional ft of fencing! Check cashed, but still waiting for the settled invoice. Heed the other reviews and contract with a company who will do the work correctly, charge what they contract, and stand behind their work. read more

I have used No Hassle Fence for 20 years and recently acquired a property that needed a new Gate. They were the only company that would return a call and the gate is bigger and beautiful addition to the landscape! Excellent service and pricing! read more

Overall the process for getting a quote and providing service was easy. Todd's crew did an excellent job of quickly working and were able to reset posts and install a new gate and section of our fence in 2 days. Would've been 5 stars however we did not receive any notification that the crews would be arriving. I think this is a result of how fluid and busy their schedule is. Overall would recommend No Hassle Fence to anyone who is looking to repair/replace a fence read more

Todd's guys do really high quality work - quick, clean, friendly, solid and nice looking work. His crews truly are no hassle and provide quality product. However, the company's communication could use some work, but it is worth putting up with their front desk person's poor customer service, rude attitude and lack of organization, for access to this affordable, quality and quicker-than-other local company's product. I recommend getting Todd on the phone to get all of your questions answered rather than relying on the email corresponder to get you any accurate information. If you can do that, you are in good hands. Overall, it's high quality and affordable product and we would hire them again, knowing what to expect on the communication-front next time. read more

Original fence was added 5 years ago by previous owner w/ No Hassle Fence so I went back to them. During the busy spring season they got us into the schedule quickly and paired it with another local project. We have a large dog so it was priority one! Crew was great to work, friendly and did a fantastic job (picture 1/2). The original fence after 5 years looks brand new and no issues. Quality of work is definitely a focus and it shows. read more

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First off, the most important thing is the fence itself turned out great. Also, NHF provides competitive and fair pricing, especially in a market where lumber is near an all time high. However, communication with Todd was frustrating. He prefers email and phone calls as the primary forms of communication, but takes days to reply to email, and sparingly answers phone calls/returns voicemails. Todd does not answer texts. Scheduling, timelines, work to be performed, delays, etc are not clear and are poorly communicated. An example would be Todd saying his crew would show up one morning, to only show up the following morning, with no heads up or notice. Luckily, the foreman and his crew did an exceptional job with the fence and got it done within a few days (weather delays aside). The quality of the work performed is the ONLY reason I am leaving a decent review. It definitely seems like Todd needs more help or simply needs to improve on the administrative end in running a business, where communication is key. Nonetheless, the end product itself was great and I was happy with the result. read more

We only needed our front yard portion of fence replaced including two gates. I struggled to find anyone that would come out and do the relatively small job but No Hassle Fence (NHF) was willing to do it and for a much better price than the others. The fence looks beautiful; we're so happy. There was an old post that couldn't be replaced; NHF made it taller and added a cedar veneer to make it look new and match the rest, very impressed with the attention to detail. read more

Everytime I look at the new fence "No Hassle Fence" installed, I get to see and be reminded where the new fence didn't follow the property line and reduced the size of the yard. Todd sent multiple emails threatening to take me to court for final payment when the final payment was sent certified receipt and still he never picked it up. read more

After contacting several companies to get quotes, No Hassle Fence came out with the best bid and several options for doing repairs on my existing fence. They did a good job and I would definitely use them again. C. Bailey Denver read more

"No Hassle Fence" -HUGE HASSLE!!! I have hired many fence companies, having over 20 fences installed and in this case I used "No Hassle Fence" because my contractor recommended them saying they do all the fences in wash park. I gave Todd Thompson (the owner) an opportunity I truly regret. So far the most unprofessional person in the construction business that I have ever met. The quality of the fence boards are so cheap they cracked and split within a few months (in my case Feb-May) from install. I contacted him via text and vm over 5 times starting in May to come look at what was happening. No response until finally Sept 5 when I copied other people on the text chain. When he finally responded he claimed he had been out of town for weeks. I gave him every opportunity to back his work "he claims no warranty on the manufactured products" meaning no warranty on the actual wood he uses for the entire project which is insane and he wouldn't fix where nails are missing or his installer shot the nails too close to the edge of the boards which also split some of the boards. I even sent him my screen shots of texts to him from Feb-July that he claims he never got. No response to that. I paid over 13K for this fence. Instead of being a professional business man, he belittles the client and and in my case he blames all the split boards on 4 months of over 100 degree in Denver from Feb-May. So he must be confusing Denver with the Sierra Desert because he thinks Denver had 4 months of 100 degree weather from Feb-May. Also nails were missing, boards bowed and he will not fix any of it saying he does not warranty any of it. Finally Sept 20th, he agreed to come look at all the issues and started screaming at me again that its what he thought, its the woods fault from the 100 degree heat from Feb-May in Denver. He got very defensive and aggressive when we showed him the neighbors 10 year old fence that looks great no split boards. It is very clear that all of these bad reviews are indeed true so get ready for him to write another unfounded novel blaming the client for his shotty work. Bottom line DO NOT USE!!!! ...unfortunately I was right with a novel reply from "No Hassle Fence" of slandering now my contractor and his awesome subs. Shame on you for trying to discredit not only me but now other people that work so hard at their jobs. Shameful. read more

Once again, total communication nightmare. More like "COMPLETE Hassle Fence". I agree with others that posted. Communication was EXTREMELY poor. They also advertise on your property without your permission. I came home one day to find a sign in my yard advertising their business which I had never agreed to and it is not in the contract. Todd was upset that I asked him to remove it and referred to my request as "threatening". It was also my fault that he wasn't communicating because it's "their busy season" and I should understand that. Save yourself the HASSLE and go with someone else. read more

In reply to NHF's reply: You seem to be missing a very basic point - your written (or verbal) agreement was not with me, the property owner of the property you entered. The bottom line is my neighbor lied to you. I never agreed for you to enter my property and perform the work from there. I had no reason to contact you as I had no expectation that you would be on my property because, again, I never agreed for you to be there. I have the photos to prove the damage and I stand by every word in this review and in the complaint I filed with the BBB (which, by the way, doesn't investigate claims, just tries to assist with amicable resolutions.) read more

I was very disappointed in this company. The manager was difficult to get hold of and always in a hurry. They were 2 1/2 months late in getting the work done. They left garbage in our yard after they left. They put a fence post right where a down-gutter was, so they could not put the rain gutter back where it belonged (poor planning). read more

If you expect returned calls or emails, choose a different company. The fence was ok in the end, but it came with the headache of poor communication. read more

I had a good experience with Todd and his workers at No Hassle Fence. The fence turned out beautifully. There were some unexpected delays, but that happens in construction and it was no big deal. His bid was definitely the best price of the 3 that I received. read more

Is the company out of business??? Two years ago, Todd and his group replaced a portion of our fence and our driveway gate. The fence was completed in a timely fashion and the HEAVY gate was a concern from the beginning. To 'facilitate' opening/closing the gate, a small wheel was attached that Todd admitted was 'questionable' and wondered why his 'welder' chose to affix it the way he dis as it was 'sure to break'. Since the end of November, we have tried calling Todd as well as emailing him numerous times to have him come out and see what can be done to fix the situation. Last Friday, 1/8/16, we shared with him that if he chose to continue to NOT reply, we would call a competitor and get the job finished. We have done so. Doug F. read more

No Hassle Fence installed a fence at our home in Wash Park in August 2016, and did an excellent job (see more below). I just had some follow-up work done repairing a gate support, a board at a hinge which split a year after installation. I emailed No Hassle's owner Todd on Thursday evening, asking if he could have someone look at it next time he had a crew in the area. He replied on Friday, said he'd have someone make a repair the following week. Repair was completed by Tuesday. Absolutely awesome response and follow-up!!! As far as the original installation... No Hassle Fence does a lot of work in this neighborhood, and seems to be the installer of choice for builders on the many scrape and replace or pop-top homes going up. I shopped a bit, and found No Hassle to be very price competitive. They are also great to work with. We were replacing an older fence, but wanted to upgrade and customize a bit on both the fence and gates. As busy as construction is in Denver right now, it can be tough to get anyone to listen to you on custom work. I had some ideas, and when meeting with Todd (yes, the owner actually came out to measure and bid the job) he was able to give me some examples of work they'd done in the area that I could go look at, which both gave me some design ideas from actual work I could see, and an idea how there work was holding up. We quickly came to terms, and scheduled the work for a few weeks out. A schedule which was met as promised. The job was to take 2 days, one day to remove the old fence and set new posts, another a few days later to build the fence. A weather glitch came up in the installation - an unexpected very heavy thunderstorm came in the night after posts were installed, interfering with concrete curing, and causing a couple of the posts at low spots to sink a couple inches. I noticed this and reported it to Todd. Our design had posts taller than the top rail on the fence. A couple inches lower would still work, but not look the same. Todd came out, took a look, and immediately said - we'll replace those. In addition to being No Hassle Fence Co, this is the No BS Fence Company!!! Pride of workmanship, fair pricing, good business practice. read more

I live in the Alamo Placita area and had a few estimates prior to going with No Hassle Fence. Todd, the owner came out right away to give an estimate. He was very knowledgeable of what needed to get done and time it would take. Their pricing was very fair and competitive. We did not have an easy job by any means. They got it on the books and had it done by the time I came back from a weekend vacation. The yard looks better than ever. -Ryan F read more

Todd came in after I had a badly botched fence job and saved the day. It looks great and he was a pleasure to work with.

No Hassle Fence did a great job on my fence. I got a few estimates on fences and No Hassle Fence came out as the best value, and was able to complete the work the soonest. They completed the fence and gates efficiently and quickly, once everything was done, the fence looks great and seems really sturdy. I would call them again. read more

Update: The work is complete and the Fence is beautiful. Todd was VERY responsive and great to work with. I would definitely use No hassle again. read more

No Hassle Fence did a great job on our fence. They were quick to respond when I inquired about a quote and quick to give me an estimate. Our project was pretty small so I was very appreciative they agreed to do it. Their crew was friendly, worked quickly and we are very happy with the final product. We actually added on to the project once their team was here and they were happy to accommodate the add on which we are grateful for because it saved us money read more

Mostly good, but read below if you want some insight on the experience overall. I was wary when I read negative reviews, but happy when Todd went to my property and mapped out a plan and sent me an estimate within a reasonable time frame. From there, the agreement was sent over with a deposit request (1/2 up front required- check or cash only too- just FYI) I signed the agreement, sent it and the check back and waited.... it took a while for him to respond. When he did, the explanation about the weather holding them up made sense. Weather hold ups? No problem, but you should probably keep people in the loop, especially when they just mailed you a hefty check. In fairness, my deposit was not cashed until a day or two before he reached back out to schedule. Scheduled for start on a Monday. Came home, old fence gone, posts were up for new fence. And then... no word from Todd or progress on new fence. Finally, Weds when I had reached out several times in different ways to get a status update. I was never told how long for completion on this project, in fact, Todd was brief and rushed any time we spoke. Finally, his response advised that it takes 3 days for cement to set for the posts that are put up. I am telling you this, because they won't. And it seems like a good thing to know. The high rating I have given is for the actual fence which is beautiful and well done. The long answer is in hopes to get this business functioning on a higher customer service level. The time frame was fine- one week isn't bad for a big new fence- but I really hated not feeling in the loop at all about what was going on. Quick email update each week: "weather is holding us up, you're 5th in line and we hope to start you project by x date" seems like a simple way to keep people informed.Maybe it involves needing a scheduler. Otherwise, nice looking fence and I would recommend them if you're prepared to do most of the communicating. read more

No hassle fence company listed used fencing on craigslist. I responded to their add that they had on craigslist for over 6 months that should have given me a clue. they listed only an email. they said is was available and I could pick it up but would not give me an address. I reserved 2 trucks for pick up then the company ghosted me. no reply . the next morning they text me and claimed they called me. I sent 5 email and never received a reply for the address , I never got a text as I requested and never go the call they claimed. they said if I could get there to I-25 and broadway (still no address) by 3:00PM. I text them at 1:30 and once again they ghosted me. not sure about you but integrity is big I would not deal with a company who has integrity low on the list. My son , his girlfriend, her dad , and my husband and I wasted a full Sunday thanks to this company and their lack of communication. Not a good business model. it was a big hassle! read more

Great experience! Great work! Great crew! My husband and I recently found a fence we wanted No Hassle Fence to build for us. Todd (principal) went and took pics and measurements. A few weeks later we had a perfect an awesome fence. The crew was great as I said and the pricing was very reasonable we thought for what we received. Highly recommend! read more

I typically take negative reviews with a grain of salt, as there is more incentive to post negative than positive on sites like this, but I should have listened to the reviews of No Hassle Fence advising against hiring them. Due to the EXTREME HASSLE this company has caused, I am forced to rate them poorly for the following reasons: * When their fence set crew came out to my property on May 12th, they used a jack-hammer to create the holes for the fence posts. They managed to bust my sprinkler line in 3 separate spots. This was clear and gross negligence and I was not informed even though I was on property at the time. Additionally - they cemented my sprinkler cable into their post setting. * Additional work: the fence they built for me made my front fence door inoperable. Something that was completely obvious once they started constructing, but again I was not made aware that this was going to be the case. (and would have happily agreed to an additional fee from the start of the project to replace it). Instead, this caused additional trips out/time spent on the project. * Communication/Invoicing: I reached out to Todd with the information regarding my sprinkler system and asking him to review the invoice and at least have some courtesy to the damage his set crew had done. He ignored all of my emails requesting a review and deduction of the invoice. Secondly - the invoice contained an additional $240 (again, not previously discussed or approved) for use of a jack-hammer that caused the $300+ in damage to my sprinkler system. Save yourself the trouble and go with another contractor. read more

No hassle fence has been a big hassle. As everyone mentioned, Todd is the owner. He was incredibly responsive when he wanted our business (aka money). I've contacted him several times for the last 2.5 months since installation, letting him know there are three problems with the gates/fences he installed on our property (making the gates unusable and our toddler able to get to unsafe huge window wells). Initially he said the fences settled because we are in a new home and there has been rain. Fine, no problem, but I keep reaching out every few weeks and for the last 2.5 months have not heard a thing. He has not come over or reached back out once to let me know when these three issues will be fixed. I bet each issue would take about 15-20 minutes to be fixed. I would take my business elsewhere if I were you and look for better reviews, better customer service, and better quality. I'll update this if he fixes it, otherwise you can assume it's still broken. read more