Went by this morning to have a small Lock removed from my…read moresuitcase The manager said he was short staffed and Couldn't help me but their were several Employees in the back so disappointed And he could have sold me a new lock Losing sells because no one wanted to take The time to provide customer service

I just wanted to say the employees are great and dedicated and that shows, I appreciate the…read moreassistance Thank you Hector for your help.

First, I have to give a shout out to "Mr. Beard" the Technician Attendant at this Shell Gas…read moreStation. For six months he greets me and everyone with a positive attitude, professionalism. Secondly, the coffee beans are fresh daily which is more than the "DD" across the street. Mr. Beard makes my day daily. It's worth it to stop by if you don't believe me

Very helpful staff...got everything I needed for my 25 year old car for a tune up,oil change and…read moreeven stuff from last year to do my brakes. I will continue to use this store...some of the prices are a bit high on certain items and sometimes your stuck paying for the expensive item because it's the only thing in stock and don't want to wait a few days for it to ship. Regardless, i'm still a satisfied customer.

Honest work at a fair price by a local family-run business. My brother drove his 2000 Saturn from…read moreCA to Chicago to visit our mother, who just entered 'hospice care'. His a/c wasn't working (blowing warm air) and that 3 day trip here was unbearable during this summer heat wave. So, where do you go to get it fixed, without getting ripped-off? Since I am a AAA member, we drove to their office/auto repair shop on Saturday morning, in nearby Evergreen Park. They quoted $260 to do an a/c system evac/recharge & dye test. They were booked-up and couldn't do the job until the following Monday. Thank God for the internet, because we found "Certified Auto Repair" (incorrectly listed as "Certified Foreign and Domestic" on Yelp). We drove there and was greeted by Belal (aka "Bill") and he quoted $160 (a $100 savings) and could service the vehicle NOW. In less than 30 mins., the job was done. His vehicle was low on refrigerant, so the a/c compressor's clutch wouldn't engage. (That's why we couldn't diy add refrigerant ourselves.). It's now blowing ice cold air and the return trip to CA will be much more comfortable. Thank you Bill for your excellent service at a very fair price.

Brought my vehicle in this morning and it was definitely a pleasure meeting brother Billy he's ver…read morekind and honest. I came in thinking I needed break work although my car breaks we're working good I get a squeaking at times, instead of taking advantage of me and replacing something that wasn't necessary he educated about my vehicles breaks 2021 GLE 53 Coupe l. I appreciate him it's difficult finding honest mechanics choosing not going to dealer. I HIGHLY RECOMMEND. Billy's a great brother!

I wish to say that the repairs of my exhaust manifolds and sensors was professional. I…read morealso found Ms.Marlessa pleasant and professional in how to sell $1700.00 worth of work. She paid attention in salesmanship classes, etc,etc. Since she introduced me to Synchrony . I came to see that they found a nitch in the credit card industry, that even I can see benefiting. Hence , I see (3) winners, Synchrony , Ms. Malissa , and myself. ONLY TO WHOM THIS MAY CONCERN...!!!!

I've taken my car here for more than a few repairs! I'd like to go somewhere else but the fees for…read morethe service are quite reasonable. Most other places I know would charge a lot more for the same services. It's just little things that irritate me: when I had CarShield, they wouldn't release my car until they got the check from CarShield which was due to arrive IN THE MAIL. I guess CarShield itself could've done better by having electronic payments instead of paper checks. I also had a steering wheel cover that was fine when I dropped the car off but it was cracked when I got it back. The last experience was getting a few sensors replaced which did allow me to finally pass emissions, but the car door lock disappeared into the car door. Whatever held it in place had broken and the lock is now rolling around behind the panel of the car door. Overall the service is good for the price, especially if you can get in early and you can have the car back the same day. But those little things like I just mentioned above can be annoying. I will say, they were kind enough to replace the connector to my headlight (which wasn't working) after having spent almost 2K on other repairs.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

We have been coming to this location since it was previously a Mobil franchise. The main reason we…read morekept returning was because the person in charge was always kind, attentive, and pleasant. When my daughter bought her new car, she naturally started coming here as well because of that same positive experience. A couple of years ago, the location became a Strickland Brothers franchise, but the same manager was still there, and that's what mattered to us. The service and professionalism we valued remained consistent. Yesterday, all of that changed. The usual manager was not there, and instead the person who claimed to be in charge was rude, condescending, and disrespectful. I won't get into the details of our exchange, but the young man's tone was confrontational and completely unprofessional. It actually hurts me to write this review because I value the places I frequent and I am a loyal customer. This was my "for sure" place -- the place where I knew I would get results, great service, and leave satisfied. Unfortunately, that trust is now gone, and I will be looking for a new place to service my car. It's disappointing that a place we trusted for years could lose a loyal customer because of one unprofessional employee. It matters

2020 Jeep Gladiator. Stripped and over tightened drain plug. 4000 mi later I changed the oil again…read moremyself. Had to use bolt extractor and a heat gun with a 24" breaker bar to remove drain plug. The oil filter (cartridge type) was twisted and partially collapsed. It was the cheapest Chinese filter. An actual Jeep/Mopar filter is only $6.99. I'm not sure the oil was even changed looking at that drain plug. Never going back there.

Clerks were courteous to customers. Lines moved efficiently. Shelves were well stocked. Bathrooms…read morewere clean. Sales throughout store.

I'm always here after work at 4 am to fill gas and maybe get something to eat. The one time I…read moreneeded air for my tires their air pump was down. Also, some of their pumps don't work sometimes so you have to drive around to find the pump that works.

Had a level kit installed on an F150 and a remote start for a Lexus. The crew there are friendly…read moreand professional and they got the work done quickly. Would definitely recommend.

this shop. changed my life! ive never trusted a shop as much as I do this one. excellent customer…read moreservice and even the therapy sessions have helped lol. they get your vehicle right and they take their time to make sure all the parts correctly added. i consider them to be more than a shop. but more like family. if you need modifications or updates or anything for your vehicle- I highly recommend them for your service and upgraded needs.