Took my car to this Discount Tire on a Wednesday morning as a walk in to get a flat fixed. I called ahead to get an idea of potential wait times and an associate promptly answered, so they seem to be responsive here. Its quite a drive for me being down on 95th street so wanted to check before making the trek down After pulling into the parking lot, I went into the lobby area where I was quickly tended to. The associate took my name and phone number down and I was placed into an online queue that was texted to me. This link gives you a live status of your visit, including estimated service completion time (apparent its a newer system and can be inaccurate, was the case for me, seems to overestimate) After waiting about 15 mins, they called me up to ask what service im looking to do and recorded some info to set up a profile. Then sat back down to wait until my vehicle and tires could be taken a look at by the technicians, which was shortly after (wasnt too busy this morning fortunately) They seemed to be working on 4 to 5 vehicles at a time max. Ultimately the service itself took about an hour (longer than i thought), so overall i spent about 90 mins here to get my flat fixed free of charge, which im pretty satisfied with. I expected to need to wait a lot longer especially with free services being offered, which Id imagine can be the case on busier days/times of day so something to be wary of and plan for. They accept appointments as well so thats always an option Everything from arrival to servicing to leaving felt seamless - the attention, communication, and quality of service was spot on and I felt cared for during my visit (they even offered bottles of water for everyone waiting in the lobby :'). I could tell the staff here are trained in customer service from observing the interactions with other patrons while waiting, in addition to my own personal experience of course read more

Discount Tire - Lobby area - Tires Near Me - Oak Lawn, Illinois

Discount Tire is in a class by itself. They are a trusted professional establishment. They never cease to amaze me in all the work and repairs they do. They have tires to accommodate the price you can afford to pay. Their technicians are polite, courteous and well trained. They get you in and out in a timely manner. They are a business indeed. You will never be disappointed doing business with them. G Clark. read more

My whole experience with Discount Tire was phenomenal. I ordered four new tires for my car online and scheduled an appointment the following weekend for install. They called me when the tires were delivered to the store and then again the day before to remind me of my appointment. When I arrived they came right out to check me in and had everything done within an hour. Couldn't recommend them more! read more

Had a flat earlier in the Winter on one of my run flat tires after leaving the gym. Made it to Discount Tire and the my got me squared away with some great all-season tires (I take the risk to not go full winter tires). The 0% interest for 12 months is a great option if you have the Discount Tire card. Highly recommend these guys. read more

Came here for tire rotation. Had an appointment. Almost 2 hrs later and they still have not started. I dont know if I will by next set of tires at Discount Tire. There good when you need to buy tires but service of existing customers not a priority!!! read more

First and foremost I want to say Discount Tires technicians are well trained in greeting the customers as they enter. Today TREY technician at the front counter greeted me in a well professional, kind and courtesy way to address my ,needs, repairs and purchases at Discount Tires. He was knowledgeable and very informative as well. Get the road hazard premium protection on purchase of new tires if you can afford it. It will save you time and money. ×Discount tire is a well trusted establishment that been in business for many years. Well done Discount Tires and thank you Trey for your professionalism. Will recommend. read more

Absolutely love Discount Tire- especially Oak Lawn!! They always have the nicest employees and the best guys! They fixed my tire that had 2 nails in it and didn't even charge me. And got me out sooner than they quoted me. I will definitely be a loyal customer when I do need tires! Love these guys!! read more

What didn't go well, turned into all is well! Appreciate Jimmy and Damien for all the hard work/customer service. Making things better is all that can be done at this point. Thank you! read more

Discount Tire - Their procedure or best practice, but never took the action to do what they promised of dismounting and inspecting. - Tires Near Me - Oak Lawn, Illinois

Thank you for you help another happy customer Very helpful people good technicians coming back for sure for future services read more

Amazing Service & care!! Whole Service writing Team, Cameron and the "Tire Wranglers" Technicians were outstanding. I took my 21 ft Ranger Bass Boat there yesterday for a set of Goodyear Endurance ST tires, I was nervous how they would complete the job. A boat on a trailer doesn't fit in there bays, that was No problem for them. They assembled a Team of (5) Techs and complete my job (off & on the trailer) in 20 mins tops!! I would recommend everyone especially Boat Owners don't sleep this company!! read more

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I went in on Friday, 10/17/2025, for some simple tire pressure sensors and tire rotation. All my tires had lug nuts on. Today, when I went to put air in my tires, one of my lug nuts was missing . I took it to another discount shop and they told me that the stud was messed up. The threads were bad and I would need a new stud put in. The workers at this location never told me anything about it. That's insane! Never again read more

Highly recommend this shop, came in unexpectedly at 9pm when i noticed my tire to low to the floor, staff assisted my family quickly, and professionally. Very affordable with great looking tires. Thank you ! read more

Orders (3) 225 45 19 Cooper cobra all season tires yesterday staff told me they will be in the next morning and that they will call me when they arrive. I get the call next day that the tires are in at Approximately 9:30 am. I arrived there to for service at approximately 10:20am , the tires were not put on until approximately 4:20pm the same day (over a 5 hour wait). One staff member told me they missed place the tires and another told me that they didn't come in the time I was told that they came in that morning. read more

ATTENTION to all women (and families) considering ANY services at Discount Tire - Oak Lawn. I recently sent my wife there alone to purchase two new front tires and get a basic tire rotation. What should have been a simple transaction turned into an obvious, aggressive upsell attempt rooted in fear-mongering. My wife was told that "4 out of 5 lug nuts on EVERY tire" were supposedly rounded off and needed to be replaced. Think about that for one second. The odds of nearly every lug nut on all four wheels being rounded off -- except ONE on each wheel -- is beyond unrealistic. The moment I heard this, I told my wife ABSOLUTELY NOT. I immediately called the store and spoke with the salesman, who simply regurgitated the same scripted nonsense. When I asked him to put the original lug nuts back on, his attitude flipped instantly -- clearly annoyed that the upsell wasn't working. I then warned my wife not to fall for the pressure tactics. After I hung up, the salesman continued to push the issue, this time escalating to selling her WHEEL LOCKS ON EVERY SINGLE TIRE -- not regular lug nuts, but wheel locks. Why would ANYONE need wheel locks on all four wheels as a "solution" to rounded lug nuts? Because it wasn't a solution -- it was an upsell. This was a blatant attempt to take advantage of a customer they assumed wouldn't question it. If you're not confident calling out B.S. on the spot, DO NOT go here alone. Bring someone who will push back. Consider this your warning. read more

We have been getting our tires here for years. I recently had a blowout and they couldn't have been more helpful, friendly and efficient getting me a new tire installed fast. Have no reason to go anywhere else but here. read more

Excellent fast service. Very nice customer service. Free tire repairs. I like that they also replace the tire for free under the warranty

Quick service. When you get the extra warranty they swap out your bad tire for a new one without giving you a hard time. Definitely buying my tires from here again. read more

Trey was a total professional. I really appreciate that they were up front with me on how much life was d left on my tires. Another nearby place told me my tires were good for 7 years when I bought them only to tell me two years later I needed new ones. Discount Tire explained things to me and didn't try to oversell me stuff I didn't need. We were in and out within an hour too. read more

And they take cash being slick. when you call they lie and say they have no receipt. worse place to ever get your car fixed

I needed new tires, found Eric (manager) and all his staff to be kind, efficient and professional. Eric was compassionate, checking with every customer to determine if they were comfortable and satisfied. Waiting room was packed with standing room only, yet every person was treated and greeted promptly and with genuine concern for their needs. Eric reviewed all my tire options and ensured that I received what I felt was important for my travel needs. Can't praise him enough, he has also trained every staff member to put customers first, which I witnessed while sitting for several hours. Impressive team read more

Had several tire installations over the years here and Never had my wheels scratched! Last time I got charged a little more for the oversized tires on my 4Runner but was told that I get free tire balancing and tire rotations with this install. The other week I decided it's time for the rotation and went there early morning. I was 3rd in line and was signaled in immediately! After walking in they already knew who I am and asked what I needed. So they honored the agreement and checked the balancing and rotated the tires. Everything was done in under 30 minutes and at no charge to me! read more

I got a flat a couple weeks ago and took the tire back to the place I originally purchased my tires at. I was told it was punctured in the "no fix" zone and the tire had to be replaced, couldn't be repaired. When I priced out the tire, discount tire had a much better price so I made an appointment. Arrived and found out my tire was, in fact, repairable. Discount Tire repaired my "no fix" tire and didn't charge me a penny!! (I didn't even buy the tire there.) The very next time I need any work on my car that they can provide I'm going back to Discount Tire. BEST customer service around!! read more

Great quick service. My back tires needed to be changed asap. Did a same day appointment and was out in less than an hour. New tires and windshield wipers. They even wipes down my rims. The guy who dis the consultation, mike, was really nice as well. read more

Discount Tire - Tires Near Me - Oak Lawn, Illinois

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These guys are amazing been coming here for Years ! Great work ethic Great communication skills amongs each other the Team really Cares for there valued customers I came in hoping to get a patch up I get paid every 2 weeks the team went out there way to offer me a free tire thanks to them I can get to work and back and etc Amazing more than just a company they go the extra mile every time super satisfied wouldn't go to any other location! But here !!! Trey was very polite , professional clearly knows what he's doing read more

I love Discount tire! I only come here for the BMW. Today I was running late and called to inform them. Iggy told me no worries and kept my place in line. Thought I needed a tire rotation but I needed new tires. Fortunately I got great advice and new tires before any heavy snow! Thanks DT! read more

Customer Sx department was excellent had to do a claim for tore replacement and they walked me thru each process.

Very poor service and unprofessional at this location. Came here twice for tire losing air. Every time, despite having an appointment, you are still waiting for at least 2 hours. The issue I came for was never fixed, still continued with the air leak, and they did not tighten my lug nuts. Won't be back. read more

I have had gotten tires from Discount Tires for years. I can honestly say I've never had a bad experience. I've been to a few different locations but I have this by far is my favorite location. This particular day I was helped by Najee. There was a nail stuck in my tire and I needed it repaired. Najee was very helpful. He was very thorough when explaining things to me. Very knowledgeable! He made sure I knew what was happening every step of the way. I would definitely say I had a great experience . They got me in and out under and hour. I would highly recommend this location. read more

My girlfriend went in to get her tires checked out. They gave her back her keys after working on the tires, without a word on what they did to her car, & now she's missing her anti-theft washer on her tires that I had installed for her. She waited 30 minutes for someone to tell her something & everyone completely ignored her! Very unprofessional and unacceptable. read more

Four new tires in and out and 40 minutes with an appointment - easy great experience, would definitely refomm

I dont understand why they make you make an appointment and you still wait 2 hours for them to check if they can plug a tire.

Came here because I was having a bit of an unexpected scenario with my car tire slowly leaking air. Thankfully today was my day off but unfortunately they are closed Sunday but thankfully they were able to squeeze me in for that day just to ease my worries away a bit more. Honestly, if you just go to the website, fill out the information or scan the QR code by the front door. It'll make your complete experience a much quicker and "safer" process. After the form, an employee comes up just to double check the info. They have you wait in your car for "x" amount of time. They come by to update you. You'll drive right in to the place and you'll sit in your car the whole time as they work on your vehicle which is a completely different experience for me but I enjoy it rather than staying in the waiting room. The staff here is beyond friendly, courteous and helpful. They even chatted with me about what was up. Guess I was leaking from the valve stem and they replaced it. They even have an air tire pressure station too with waiting lines as long as trying to get through the drive thru at portillos. Overall, astonishing experience! More people need to definitely come here! Very satisfied! read more

extremely slow sat for over 2 hours waiting before they even brought my car in , when I was clear I needed to be out at a certain time for work read more

Michael F on 95th has now helped me 3x with my tire and I don't even think he knows it Always great work and explaining everything to where I understand! I Never feel rushed or anything. Every time he gets me in and out. Give this man a raise!!!! read more

I made an appointment two weeks ahead of time for a set of snow tires on my one year old Tesla. No doubt I was a bit nervous as this is a new vehicle and the battery is underneath the car. The service writer that I got put me a complete ease saying they had done many of these. They had me in and out in 35 minutes and that was huge from my point of you. Tires on the rim with no extra grease, wheels were clean and the driver seat was also kept clean. Good service. read more

Went here to have a tire checked for losing air.The person goes out and checks the tires and comes back of course to sell me a full set of there tires.I told him that I only wanted the one fixed but kept on that I needed the new ones.The lesson here if you want to be hustled for new tires don't use this store,they need there quote for the week. read more

These guys are amazing!!! From the time you get there till the time you leave these guys make you feel welcome. So many places these days act as if you are an inconvenience. Not here!! Customer for life. Thank you. read more

Called but no one never answers Just needed to know a ball park figure of how much it will cost before I made an appointment Never talked to anyone and kept hearing a recording If all reps are busy, schedule to call the prospective customer back when they get time instead me holding on and continuously listening to the recording read more

Today, Thursday 25 July 2024. I was on my way to the Illinois State Vehicle Emissions Testing Facility; 5 minutes into my drive my alert icon came on the dashboard advising all 4 of my tires required air. I drove to my favorite Discount Tire in Oak Lawn, Illinois. Carlos was our assistant this time. Carlos even recognized my husband since we have been with Discount Tires for 10 years. Discount Tires, over the years, took care of all of our replacement tires, all of our flats; all of our issues with tires. We depend on their assistance always. Carlos quickly pulled our car into the car port and filled each tire. Carlos even advised that my back tires were fine, but both front tires needed to be replaced. However, there was no pressure to act upon Carlos' recommendation. I was aware from the car dealer that my front tires needed replacement since last year. I will get those tires replaced before winter sets in. Discount Tire is the Best!!! read more

Poor customer service came in for flat tire repair. Tire replacement was not in stock. I was told I would receive a call when tire was at the store on same day. Called back 24hrs told tire had came in previous day never called me. Ended up waiting hours to get tire installed. read more