A friend of mine has her two sons enrolled here, and I'm amazed at how much progress each one has…read moremade since attending! The oldest one has learned so many new words, skills, and made a bunch of new friends that he sees frequently on weekends. The environment is very welcoming and child-centered, with frequent updates posts on the app for parents to feel informed about their children's day. For example, each child's profile will have photos posted showing them eating, interacting with the other children, or learning a new skill. I feel like the teachers do a great job at preparing the students for pre-k / vpk and kindergarten, and that it's worth the price of tuition.

cannot say enough great things about TLE Heathrow. I have my 2.5 and 5 year old daughters currently…read moreenrolled. My 5 year old recently graduated their VPK program and is wrapping up their INCREDIBLE summer camp before heading off to kindergarten. She started at TLE 2 years ago after a poor experience at another local daycare. From day one I saw the difference. Not only is the curriculum incredible but the environment and teachers make it unbelievably special. My daughter recently tested as gifted and i owe much of that to her time at TLE. My only wish is that they offered a kindergarten program! The summer camp offered is top notch. The teachers make everyday fun and special. From the amazing "water days" to the best field trips in Florida, they have truly made this summer so special. Thank you specifically to Ms Megan and Ms Naomi!! You both are such a gift!!

Do not recommend it! I am a single mother and I paid this school $1180/month on time never late and…read morenever had a returned check. I was willing to spend a lot because I thought this was a good school. This is not a good school. Children are always putting toys in their mouths behind each other even if one of them was sick and didn't clean them off. Put their mouth all over the windows and hardly ever cleaned. Sharing cups. When my son had a runny nose they never cleaned it unless they are going to take pictures or when they see me or my parents coming to pick them up. I spoke to the teachers multiple times about this and the director. One day my son was sitting at the table eating and when I picked him up he had dried up snot all over his face and hair, and dirt around his mouth and hands while eating. (Have pictures) Another time he was sitting at the table crying with one shoe off and snot running down in his mouth while everyone else was eating and the teachers not doing anything. When they saw me one teacher grabbed his shoe and ran over with a tissue. I asked him why is he crying and why was he walking funny. When we got home and I changed his diaper and he developed a rash that turned into a sore to where he couldn't walk, sit, or take a bath because it was burning him. It was on his inner right leg, bottom, and genitals. (Have pictures) He was completely fine when I dropped him off. No rash and no redness. The director admitted that it was not the first time it happened and she is also was blaming it on it being an understaffed issue. She hired more people. I instantly started looking for new schools. His last week he was in school for only 3 days. That week I gave them a pack of 30 pampers. I received 5 pampers back. I looked at the changing chart and it didn't add up. I started to look at how many times I bought pampers within the time he started and they have definitely been using my diapers for other children. I separated home and daycare diapers. I called about it 3 days ago and still haven't heard back. I called again and no one will pick up. He is a lot happier in another school.

My children started here in February. We don't have any complaints so far. The teachers really…read moreengage with the children and get on their level. They have an app where you can watch them in the classroom if you want. There is another app that provides a breakdown of all the things going on in the classroom that day. All the teachers have been very friendly so far and even teachers that aren't regulars in the classroom with my kids know their names and great them when they see them. They plan lots of activities and different events for the kids. They have a soccer camp and dance school that comes in as an extra option. So far, so good.

good school really expensive though its a good school because it has good teachers good students…read moregood staff it's epic

From the owner: -- Academic Rigor: Challenging curriculum, strong college prep, and dedicated faculty…read more -- Supportive Community: Small classes, close student-teacher relationships, and a family-like atmosphere. -- Diverse Opportunities: Extensive athletics, arts, clubs, and community service. -- College Focus: Personalized college counseling and high placement rates.

I would like to give Kinder Care a great shoutout. My son started 1 week ago and this has been the…read morebest experience for me. When I did my tour I wanted my son to do the tour with me, because yes I understand I am the one that has to make the final decision because a 2 year is not able to make his own decision. Hence, taking him on our tour was his way of letting me know this is a great environment for him. He had a meltdown due to not wanting to leave and that alone made me realize he likes it here. Kinder Care offered us a free day and that was 06/21/2024 and he had an amazing time. He adjusted to his teacher(s) and honestly loved them cause when they leaves him for the day (Rather Stepping Out Or Leaving To Go Home) he cries. My son is the type when he connects with you, he doesn't just open up to others like that but in time he will. I honestly had 1 small issue, I addressed it and it was resolved quickly. I can say Ms. Naraiah runs her facility well and I can say this parent has so much confidence in leaving my son in the care of her and her staff. I love how they provide the daily update. My son is talking more and the overall experience is worth the weekly price I pay weekly. I am forever grateful for Kinder Care and the level of care they provide to my son. We still adjusting but he doing very well. Oh! One last thing, I overall love the daily activities and events they have, when they do along with the parent night out event, which is appreciated to us PARENTS! Thanks, Kinder Care for EVERYTHING!

From the owner: Infant Programs (6 Weeks - 1 Year), Toddler Programs (1 - 2 Years), Discovery Preschool Programs (2…read more- 3 Years), Preschool Programs (3 - 4 Years), Prekindergarten Programs (4 - 5 Years), Before and After School Programs (5-12 Years), Summer Programs (preschool, prekindergarten, and school-age)

I was referred to Starchild by trusted sources who praised its reputation from 15 years ago, but my…read moreexperience was disappointing. While the curriculum for older kids seems promising, the infant and toddler programs are overhyped and underdelivered. Despite advertising features like sign language or Spanish, only Japanese was offered for babies, which felt less practical for my one-year-old. I delayed enrolling my daughter to save money by transitioning her to the toddler room after her first birthday, but I was still charged the infant rate because of undisclosed milestones like walking and holding a sippy cup. For $1,500 a month, I expected more transparency and support. Cameras are outdated, staff play favorites with babies, and my daughter--who has ASD--was often overlooked because she's quiet and immobile. Babies would crawl and walk over her (literally walking) while teachers played on their phones. The solution was to put her in a bouncer for hours away from the mobile babies. These issues led me to withdraw her and find a better daycare offering one-on-one care and inclusive pricing. Management and billing practices are equally poor. I had a $3,000 balance due to their billing error, unresolved credit for missed weeks, and unauthorized charges. Despite repeated attempts to resolve the issue, my concerns were ignored, and my account was sent to collections without any proper notice--no voicemails, no letters to my house, and no emails. After the manager who initially promised to address my concerns left the company, I was referred to a different billing manager, who also failed to respond to my emails. The lack of communication and professionalism across the board is unacceptable. In hindsight, Withdrawing my child was ultimately the best decision. It led me to a daycare that better supports her needs without outdated cameras or unjustified fees. Starchild may do well with older children, but for infants and toddlers, and children with disabilities it's simply not worth the money. There's no extra attention given to babies or children with special needs. For $1,500 a month, I expect teachers to maximize opportunities for one-on-one interactions, especially during downtime--not leave my baby in a bouncer for two hours while doing paperwork so they can leave early or playing on their phones. Firing one manager didn't resolve the systemic issues at this school because the entire staff fails to follow through.

I was super excited to check out this school for my kiddo but was immediately disappointed when I…read morewent in for a tour. I was the only adult in the lobby standing at the front desk and the lady behind the counter didn't even acknowledge me for at least a solid minute until I finally spoke up and said "excuse me." Then once I explained that I was there for a tour she acted annoyed that I was interrupting her day. Tossed her pen down, rummaged around for papers, heavy annoyed breathing, etc. She even radioed another employee to come deal with me (as she made me feel). As a parent who is considering entrusting these people with my child all day, it was a horrible first impression and I will not be back. If you're going to treat me like that, how will you be treating my child? No thank you.

Our son is almost three and he's attending this daycare since he was 10 months old. There's been…read morestaff changes and leadership in that time, but throughout we've had open and clear communication with management and the teachers. Ms. Skyler is a sweet teacher for the younger kids, Ms. Jess has been a wonderful teachers when our baby was in the twos room, Ms. Kita and Ms. Naya are great at creating routines and structure in the older room. Ms. Salomie and Ms. Wanda are the sweetest and most welcoming teachers. Megan has been a shining beacon in gaining insight on what management is working on and bridging any gaps between parents and staff. The teachers are all very sweet, positive attitudes and try their best to keep children engaged and progressing. They do activities, teach children to use the potty, teach cleaning up after meals, washing hands, taking turns in play, singing and dancing. Our son, like most children I imagine, goes through tough days and good days but I think everyone there truly wants the kids to thrive and so we work as a team to communicate and keep it positive. No system is perfect but communication and live camera access are wonderful things that ensure the children are priority. We even met parents that are now friends of ours and we meet outside of school to have the kids all play. My only critique on the structure is I wish the teachers had more support on cleaning. They do a great job but I think corporate should allocate funds for raises for all staff and for a floater to come in to help tidy so we get more fun time for the kids.

**Disclaimer my child is 2** My child lost his tooth on HIS…read moreFIRST DAY. I decided to not let him go back until the next week. I have never had any issues with this ever before at his previous daycare. Well, his second day back he ended up getting a cut and a black eye basically from "falling" again. I decided to take that day off to watch the cameras to see if they were doing their jobs. I sat and sat and watched the camera. The teacher was grabbing the children(s) arms above the wrist as well as the upper arm and pulling them to sit down. I watch many times the teacher(s) not paying attention and I watched a younger child laying on the floor and then another little girl stomping as hard as she could on his hands, back, and stomach. If that were my son I would have drove down in a heartbeat. I was so excited to enroll him in this daycare however THIS location IS NOT IT. Those two days he was there my child came back home starving literally crying because he was so hungry and thirsty and every time I even drove in the parking lot he would start screaming and crying and saying no no no... I have never ever had any issues like this before. On top of that him being in there 2 days I still paid his daycare fee for the two weeks which is above 300 dollars and they did not offer any composition after stating to me that they would work with me while I got my ELC transferred. Not saying that I need it, but it would have been nice of them to accommodate due to everything that happened. Please mommy's be cautious.

Veronica Ruiz is the kind of leader who makes you want to do your best work. Their mentorship is…read moreempowering, and their kindness is genuine. I am constantly impressed by how they balance the demands of the business with a deep, unwavering care for the team's morale. I feel incredibly lucky to have them in my corner."

This center has been amazing for my little one - she has been going here for over a year now and I…read morecan't say enough good things about it. The director Veronica Ruiz has been so welcoming to us and has been so supportive of our family. The "school" as we call it, has great energy within the Staff and Veronica makes us feel like family. My daughter gets so excited to see her classmates and teachers, especially waving hello to Veronica during drop offs etc., she also has learned so much at the center. It's a wonderful peace of mind to know that my little one is well taken care of there while I'm at work.

My son absolutely loves his teachers. They treat him so well and he is learning so much! Facilities…read moreare super clean and the staff is top notch! Miss Alex and Miss Maria are by far his favorites! We have had zero issues! Hats off to the leadership who run this place. You know how to hire great people!

The teachers are sweet. My daughter attended this daycare for a months. She enjoyed her days there…read morefor the most part, and they do lots of art and fun activities with the kids as well as outside activities such as a splash day outside. We did deal with several incidents with behavioral issues... there were sometimes more then days in a row that I went home with a report from someone biting my daughter. Things happen, but it was quite frequently. There were very few teachers and several kids so it's understandable that they couldn't be there in each and every situation that occurred. There are cameras to check up on your kids throughout the day so that's a plus. The front desk and office admins are professional and definitely care for the kids well being.

From the day I visited primrose until now I have been so pleased with teachers, staff, curriculum…read moreand everything. I can't trust anyone else to leave my child with. I strongly recommend this school for all working parents. You will be so glad you made that decision.

From the owner: Primrose School of Lake Mary Heathrow offers child care and preschool programs for children 6 weeks…read moreto 5 years old in Sanford. Primrose provides a safe and nurturing environment where children thrive.

I love this beautiful daycare. Super nice and clean classrooms. Always warm and care teachers…read more Highly recommend

I do not like to give bad reviews, but this facility for children and parents need to be warned!…read more We toured this "school" and absolutely refused to send our children there. The facility is an old home that has been turned into a daycare. It felt cramped and looked extremely dirty. Some of the examples are: The floors and area rugs/play rugs were excessively dirty, literal dirt, leaves, hair, etc and this is where the children are expected to nap and play. We were told that the floors were cleaned and mopped twice per day but this was very clearly not the case. The bathrooms were not kept up, toilets were not flushed when there were feces in one of them and there was urine on the seat of the other bathroom. The soap in each bathroom was water based and there was nothing to dry your hands on. The outdoor "playground" had filthy broken toys. The toys looked as though they were plucked from yard sales or garbage day collections. The toys had excessive dirt, mold and even bugs on them. It was not a safe place for children to play. The staff here were friendly and the owner, Mrs. Hamilton was a very nice person. She could not, however, answer questions such as how long her 2 other teachers had been there or been teaching in general, and she could not answer what the curriculum/objective for each class was. She had referenced the finances of her business leading us to believe they are not a sustainable business, which is probably why it was so dirty and run down. As far as being a "Christian" school, we saw one cross on the wall and no pictures or books about Christianity. When we asked about the Christian aspects of the daycare, Mrs. Hamilton said they sing "church songs." Mrs. Hamilton only spends part of her day the "school" and spends the other half of her day picking children up from school to bring back to the daycare. She genuinely means well I think, but between the lack of leadership, cleanliness, safety, and curriculum, this place needs to be shut down. I do not know how this "school" has 4+ reviews online. I can't comprehend this unless relatives and friends of the owner/staff left the reviews of themselves. I do not recommend this "school" at all and would encourage parents to skip the tour and move on with your school search.