mostly the overcharging is why I gave 1 star and would have given zero stars if I had the option…read more First issue was 2 registratio fees one week apart sending our daughter for the last week of the summer program. we were told that would be the normal tuition, not an extra added tuition on top of the normal. lastly was the end of the year we were told the payment would stop as soon as the school year was over, they still charged me 2 weeks. Had I known that, I wouldn't have paid 2 weeks for our baby sitter. unreal

Ladybird Academy of Lake Underhill My grandson attended for…read more4 1/2 months and had one virus after another. Three weeks ago he came down with the rotavirus (contracted from fecal matter) and just last week was sick again. I do not believe that this is an isolated case and that these contagions could have been prevented had there been proper sanitation and disinfection.

Food and playground are awesome. They also make us feel like family and are great with our…read morechildren. I highly recommend them!

My son attended daycare, VPK and Kindergarten at Serendipity. My daughter now attends daycare here…read moreand we absolutely love the staff. I travel a lot for work and my daughter goes to therapy twice a week (born at 23 weeks). They've been extremely understanding of my scheduling and are always willing to help, if they can. We've recommended Serendipity for years to friends and they've all been happy.

Creative world in Avalon park was one of the worst mistakes I could have made. The management team…read morewas disrespectful and unprofessional. One of many prime examples could consist of: talking negatively about families behind their backs, or with other employees. The management team was also biased towards workers and students. You clearly could see favoritisms, and strong dislikes. One employee may get in trouble for being on their phone, while others get away with it day in and day out. One child may be targeted for a possible delay in development, while other children with severe behavioral troubles are overlooked, not given guidance to get the right help. Frustrations amongst the management team were often taken out on the employees which hindered their abilities to give the children the quality care they deserve. Creative world Avalon park is all about money. They enroll too many children at times, so they don't have to turn somebody away and lose out. Therefore that would lead to full rooms and sometimes being too short staffed, often resulting in the children having to be shuffled to a different room, leaving the kids with no stability. You may drop off in one room but that doesn't mean that's where a child stays all day. There was a child, way to young for a classroom, still on bottles, who had to sit at the table to have the bottle instead of being held, and having that one on one social interaction. This was all due to being over full in the proper room this child belonged in, and being shuffled to a higher aged room. Furthermore, what the parents ask or want is mostly a no go. Parents don't have a say if their child is on a bottle come a certain room, if their child still uses a pacifier or lovey, that all stops in certain rooms regardless of the parents want, or what comforts the child. Management was also lazy at times, not giving their full effort towards the daycares proper functioning. Examples could include: times passing by in the main lobby, where management was either on their phone, or sitting making beaded bracelets. Another example, even on extra short staffed days, it was far and few in between you'd pass by a classroom and see management step up and into a classroom to help it run a bit more smoothly. This daycare holds no value. The employees deserve a non toxic, supportive, stable environment and creative world Avalon park does not offer that. Children also deserve these same things and then some, in order to have the quality care they deserve, which is often hard to be fulfilled due to the treatment and emotions caused by management. The number of people that left creative world, or un-enrolled their children, is plentiful, and that is only the tip of the iceberg. I highly recommend looking further than the friendly smiles that greet you at the door when you walk into creative world Avalon park. There's better out there.

A++++++ I have been thoroughly IMPRESSED with CWS!! I've had my son there for 2 years and he just…read moregraduated VPK. Both my husband and I agree moving him here was the BEST decision. I've tried others like ladybird and Goddard, and they were ok. But nothing topped the Amazing atmosphere and environment that CWS offered. From being greeted each day with smiles from the front office, to the teachers (we love Ms Eva!), my son was excited to go to school to share the day with them. He did so many things like dissected an octopus, had a flashlight space day, and presented a project he made to other parents! They combined learning with fun and I couldn't be more thrilled! So glad they were doing hands on learning! (and not just drawing on coloring papers quietly at a table). This was hands on engaged learning in a safe environment and I wish my other kids had gone to this school too! It's typical daycare pricing and right on par with all of the other daycares too (think it was actually a little cheaper than Goddard). And they provided lunch and snacks. The communication and extra event nights were awesome too! They send reminders and let you know what's going on and I really appreciate all of the staff and caring given to my son. HIGHLY RECOMMEND if you're considering a daycare in Avalon!

Below is my review of previous owners. Thank you for the response from new owners. I have actually…read morenoticed some changes, such as bilingual signage & "now hiring" hasn't been up for several months. I will check into the school as my daughter will be ready for VPK this fall. This is my second tIme writing a review for this daycare/preschool. My original review was made shortly after my daughter was removed, I removed it because I didn't feel it was fair. I will start with the positives, once the children leave the infant room the school is highly focused on routines & learning (could also be a negative). When my daughter started at her new preschool that has accredited teachers & nationwide locations, I was told that she was too advanced for the younger 2's & would need to be moved up should I choose to stay. My daughter loved being dropped of when she waS in the infant room, Ms. Luz was the highlight of her day. We had behavioral issues shortly after being moved to the 1's room with my daughter, which I believe was due to the strict routines which in most cases helps children, but not always. One teacher absolutely loved her, while the older teacher constantly had issues. When she was 1 & a half she was moved to the 2's as a solution to her behavior. Within a short period of time I started receiving calls to pick her up because "they didn't have the resources to deal with hEr". I'll add that I live near by & pass everyday to drop my older child at school, they are constantly hiring. The calls started happening weekly, I couldn't keep leaving work because she was over tired & having a melt down instead just letting tHe kid lay down 30 minutes before schedule. I went to pick her up one day & she was left in the foyer area between the 2 rooms, crying since they called (45 mins) another time she was left in the high chair. At this point I was honest & advised Fiona that I may need to remove her & asked what would be ample notice for the school? She indicated 2 weeks. Within a couple of weeks I started getting calls every other day. The 2nd week she called me at work & said I needed to pick her up indefinitely. So I had already paid, because they require you to pay a head & I was given no notice that I no longer had child care. I just felt that a business with that many years experience should handle things better. It's not a bad school, my daughter was kept alive, very few incidents of getting hurt & as I stated early she is advanced fOr her age.

My 18 month old daughter has attended this daycare for about 5 months. When we moved to winter park…read morewe visited every daycare in the area. From the first few minutes we met Fiona and toured the school I decided that was where I wanted her to be. Fiona is an amazing director, the school is clean and welcoming. She is very safety conscious and has emergency plans in place. They serve the kids great food and each classroom has a tight schedule that they stick to, which really helps my daughter stick to a routine during the week. The outdoor space is huge and they take all the kids out atleast once a day. Fiona is very attentive and it is visible that she loves her job. I never worry about my daughter while she is there and anytime that I had, Fiona quickly made those fears go away. If you are searching for a daycare for your child look no further, you will not be disappointed.

We had baby No. 2 and brought her to baby No. 1's old stomping grounds as baby No. 2 was still on…read morethe waitlist for the daycare/school closer to home. Background - baby No. 1 started at TLE with the previous owners and was there for 9 months. Mr. William and his team took over about 1 month before baby No. 1 moved to a daycare closer to home. In that short month, we had already seen an improvement with the change of ownership. I can't say enough about how much this daycare has improved since the new owners took over. The difference is night and day. Mr. William was very welcoming the moment we reached out about baby No. 2. It was like we had never left. They make you feel like family. I love that they decorate for the holidays. This year baby No. 2 got a little gift for Easter that was age appropriate. It's clear that Mr. William and his team have brought a real passion for early childhood education and a commitment to excellence.

TLE Oviedo has been great for our kiddos! They love their teachers and all the staff. There are so…read moremany different types of teaching techniques, to really catch the kiddos attention! They love going to school. These kiddos are always happy, smiling and in all around much better moods. This place has really helped turn them around and make learning fun. It's a very positive atmosphere and they love it! When we go at different times of the day, it's always clean and staff is always smiling and happy to help. They have much healthier and quality food options, than I have seen everywhere (not unprocessed/ packaged food). My son had a particularly hard time at a previous daycare. He had daily behavioral issues, would try to escape, and all around just seemed maybe bored/ unhappy. Here he is like a whole other person. They've even been taking the time, to help get him potty trained; so, he can move up in classes where he should be. He says good morning, hi, bye, have a good day, and hugs everyone in his class when he leaves and gets to school. They are just truly great with them and are doing wonderful things with these kiddos! Would absolutely highly recommend this place!

My two boys (2 & 3) were at another daycare since they were 12 weeks old and once we moved in…read moreFebruary 2020 they started Amazing Explorers. The staff made the transition easy for both my husband and I and my two boys as they were nurturing and provided an excellent learning environment. They also have cameras in each one of their rooms for added comfort. As we all know about a month later COVID stay at home measures were started. My husband and I felt it was best to keep our boys at home for 2 months. Amazing Explorers kept us in the loop. They also provided us with weekly activities. Two months later we took them back and AE is taking all precautions of temperature checks at the door and continuous hand washing and hand sanitizing, which makes us feel a little more at ease with our decision of having them return to daycare.

My family's experience with Amazing Explorers was deeply disappointing and unacceptable. Based on…read morewhat my husband, my son, and I personally experienced, I do not recommend this location. We had repeated concerns involving communication, professionalism, cleanliness, supervision, confidentiality, curriculum transparency, cultural awareness, and leadership. When we raised concerns, we were often met with dismissiveness, disrespect, defensiveness, and a lack of accountability. Owner Marcelo asked me, "What kind of mother are you?" because I had not brought a towel for my son. I found that cruel and inappropriate, especially while I was trying to understand why my child had been placed in another child's underwear. That was alarming, unsanitary, and deeply upsetting. Instead of receiving an immediate apology and explanation, I felt blamed. Marcelo also told me he was in Las Vegas and would address the matter when he returned. A serious concern involving a child's hygiene and care should not be delayed because an owner is traveling. In my experience, he appeared more concerned about me leaving a negative review than correcting what had happened. Kelsey promised to follow up with me regarding an important concern and never did. Her failure to respond made me feel that our concerns were not being taken seriously. Based on my experience, she showed the same lack of accountability I experienced from Marcelo. The current director, Aya, Mary, and regional director Mio were also extremely disappointing. In my opinion, all three need serious additional training in childcare administration, communication, professionalism, confidentiality, conflict resolution, and accountability. During one call, Mary told me she would hang up while my child was still physically inside the school. I did not yell, curse, insult anyone, or behave rudely. I was calmly asking questions about my son. Threatening to hang up on a calm parent while that parent's child is inside the facility is a serious problem. Parents should also not be denied information about the school's curriculum. Families have every right to know what their children are being taught and how the program is structured. Refusing to provide that information raises concerns about transparency. I was also disturbed by what appeared to be gossip involving parents and private family matters. Information allegedly shared about families made its way back to several mothers. Parents should be able to raise concerns without fearing that their private business will be discussed with others. My son was sent to school clean, neatly groomed, with freshly braided hair, clean clothing, and quality shoes. We spend hundreds of dollars each month making sure he has everything he needs. Yet I repeatedly picked him up extremely dirty, with food or other substances around his mouth and on his clothing. I understand children get messy, but there is a difference between normal play and failing to provide basic care after meals and activities. The cameras were unreliable, the playground lacked adequate equipment for an extended period, and I did not feel Black history or Black culture was meaningfully represented. After repeated disrespect, broken promises, poor communication, hygiene concerns, unreliable cameras, gossip, lack of curriculum transparency, and a complete loss of trust, my husband and I removed our son because the school was no longer a good fit for our family. The school may deny or dispute this review, but I would never invent something this serious. This is what my family experienced, and I have retained documentation relating to my concerns. Based solely on our personal experience, I do not recommend this place. Parents deserve honesty, professionalism, transparency, accountability, properly trained staff, and respectful communication. Most importantly, children deserve better.

Our son loves going to this family run daycare! He has attended since 8 months and is now going on…read moretwo years old. They are patient with him through his teething and growing phases. The app they use provides real-time updates. The curriculum helps him to develop and grow, I love when he can do new things at home he has learned at school. They send home art projects on a regular basis including all major holidays. I highly recommend this daycare!

The staff creates a very fun, safe environment for the kids, my daughter has been going for a year…read more(she just turned 3) and we really enjoy it.

My experience at OMBA has left me heart broken and hurt. I was dismayed by the treatment I received…read moreand had hoped my children would end the year with a positive .note, instead it ended abruptly. It has left us with a bitter feeling for me and my children. I am very disappointed I had a really bad experience In this school!!!

My kids have been attending this school for several years now. I am always blown away at the level…read moreof care and attention they put in to their students. My son's confidence is a prime example of that. He went from not speaking to anyone to knowing and speaking to just about everyone. Also, I don't always speak Spanish with my kids at home, and without having a lot of family around, it means a lot that they continue to learn the language and heritage while at school. What a blessing to have this type of school in the community!