Nick did an excellent job. Very grateful for the follow-up information and speedy reply time. Very…read moresatisfied with the company's customer service and communication.

Wow! Nick found the wasps' nest in about 4 seconds and he was done with treatment in quick-quick…read moretime. He even got up on a ladder and fixed some siding that came loose -- I didn't even tell him to. Then a couple of weeks later, he stopped by to see if the treatment worked. It totally floored me that a trade guy would provide that level of service. Nick and Advanced Pest go way above and beyond. You are nuts if you don't use this firm.

Very professional and courteous service! I recommend this company and the service technicianread more

Don was fantastic to work with while taking care of our mouse problem. He walked me through all the…read moredetails so I understood exactly what was going on and what to expect. He also called ahead to confirm his arrival, which I really appreciated. Professional, thorough, and easy to talk to--highly recommend!

Called to see if he could come earlier, and did. Showed up ready to rock. The bees didn't stand a…read morechance! Great job. Said he would come back if they were not hone. Fairly priced. Highly recommend!

Michael is the best. He was the first to respond. His quote was the most affordable. He was able to…read morecome same day. He came exactly in the 30 minute window he said he would. He was out there for almost a full hour, fully getting every single angry hornet with no fear. Up on his own ladder, and he answered all of our questions. Not only that but he said if they came back within 3 months that he'd come back and do it again. So worth giving him a call! Very grateful we chose Pluto's Pest Control. Happy customers.

Extremely aggressive sales rep in our area is harassing neighbors. We have a no soliciting sign,…read morebut he still rung our doorbell twice and knocked. I gave up and answered to tell him no thank you. He wouldn't listen. I told him I had a service already. Wouldn't leave. I pointed out the toddler under my arm struggling and crying for lunch. Wouldn't leave. I finally told him he was being obnoxious and needed to leave. He acted like I was the rude one but STILL WOULDN'T leave. Mark this as the first time I have ever slammed the door in anyone's face in my life. Several other neighbors reported the exact same thing happening. This company's service might be great, but Hoover Street will never know.

Sales rep was extremely pushy, overstayed his welcome. I was honestly considering getting a service…read morecontract, but throughout the conversation once I told him to give me some time to just think about it and talk it over with my family is when he started getting very pushy and changed the pricing several times to the point where he was trying to offer to send me money through Venmo to sign up for the one year contract. He was going all over the place with this pricing, offered to do the first service for free, he was going to give me $500 if I signed up because he said he would still be making money off the contract through his commission, the whole thing was just not right with how many times he changed the pricing. Towards the end you could tell he was getting very frustrated that I didn't want to sign his contract. Overall a very bad experience and a company I would not want to do business with,

Doug is very knowledgeable and friendly. We were having some ant and spider issues along with other…read moremiscellaneous things. Very good service and recommend for year round control.

Great service! Doug is a professional and helped us eliminate our mice problem. He took us around…read morethe house and was able to show us exactly where the problem was and fixed the issue immediately. I would definately recommend this service to anyone with an pest issue!

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.

Great experience. Showed up the same day, took care of my problem, at a discounted price. Highly…read morerecommend.

Trish and Jason were very knowledgeable about what was exactly going on with our situation. They…read moretold us what they were doing every step of the way. My wife and I appreciate them coming on the weekend because my wife is allergic to getting stung by wasps, bees etc. They quickly found that we had not one nest but 2 nests. One was carpenter bees and the other was yellow jackets. We highly recommend their service to anyone who has problems with wasps etc. We had them inside of our house and they sealed up anywhere that the yellow jackets could get in. Also they had very fair prices for their services. Thanks Trish and Jason!

Called them about a Yellow Jackets nest, where the little bastard's were getting into my basement…read morethrough the foundation. They killed them, and explained that some larvae may find its way into the house when it hatches. They were efficient, on-time, and pro-active (I would have called again had they not mentioned the larvae). My house is Yellow Jacket free, and the hole has been patched.

Kyle, Breanna, and team did a great job on the army of ground wasps in our yard. Super responsive…read moreand they called ahead before arriving which was really nice to know. Good info to keep our pets away from the area after treatment. Very localized application: 24 hours later and the wasps are gone and the bees are still happily buzzing around Thank you!!

Very happy with the service. The owner did a thorough inspection of the property, found where the…read moremice were getting in and closed off the openings. She also cleaned out the nest and mice carcssses she found in the box sill. This was done, all at a reasonable price. We should have called A Pest 2 Go years ago!

This company I rank very high. They are understanding. They explain everything that they're about…read moreto do. They help you to understand maybe how some of these incident may have happened. Very well professional.

Reached out to On Target they responded quickly. They came out and provided a no-pressure proposal…read moreand told me about their company. They are a small family owned and operated business. Their rates were reasonable and fair, I hired them for service a mouse problem. The owner provided me his cellphone number to text with any questions or concerns. They were out quickly to start services, the son came out to provide the first two rounds. He is pleasant and professional. All of my interactions with on target have been friendly and relaxed, they want to ensure you're happy. I would greatly recommend this company.

Very knowledgeable and fast. I had carpenter ants and no matter what I used I could not get rid of…read morethem. They said it would take about a week after treatment and they were right. No more carpenter ants in the kitchen. And I don't see many outside either.They found the source and took the time to educate me on them. I would highly recommend.