Michael was extremely helpful and professional. He was very responsive and explained everything…read morevery clearly. We would definitely recommend his company!

Michael is the best. He was the first to respond. His quote was the most affordable. He was able to…read morecome same day. He came exactly in the 30 minute window he said he would. He was out there for almost a full hour, fully getting every single angry hornet with no fear. Up on his own ladder, and he answered all of our questions. Not only that but he said if they came back within 3 months that he'd come back and do it again. So worth giving him a call! Very grateful we chose Pluto's Pest Control. Happy customers.

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.

I can't give them enough stars! Used them on a recommendation of our sons who had squirrels in…read moretheir chimney. Last Fall we woke up to noises in our attic and insulation on part of a lower roof. Nathan came and diagnosed the problem right away. Red squirrels made a home! Humanely (and that was important) trapped 2 and relocated them. These people do a great job and have a heart for the animals as well. Recommend without hesitation. Update 2/4/2026: Had them back again for a mice problems. Solved immediately. Can't recommend them highly enough. Ryan was the tech and he was also excellent!

They were fast in service and had great customer service skills. I called and the task was…read morecompleted the same day Thank you! Would recommend if you just want the job done. :)

Used this company in 2020. To start off, I kept calling them often with more questions I thought…read moreof. Doug was just great at answering all my questions and very informative. The service tech that came out to my house was just as knowledgeable. Felt very comfortable and secure that I hired a good company. I just called them again in 2026 because I thought I had another infestation. Their prices were still affordable after six years. I scheduled my appointment, and then, after three more calls to Doug, I sent him a picture of the pest. Turns out it was tick. Doug was honest and cancelled my appointment, since I didn't need his service. He didn't try to lie or tell me I still needed service. I appreciate the honesty.

I would recommend these guys a million times over. We had a…read moresmall infestation that we had suspected but couldn't confirm for months until finally I found a single bug and caught him in a jar. We called Terminix first for a free inspection but their performance was lackluster. Their guy checked our bedroom but never pinpointed the source of the problem and quoted me $800 for a treatment anyway. Didn't inspire much confidence so I called Affordable Bed Bug Exterminators instead because they sounded so professional on the phone, they quoted me less than half the price and I figured they would be more specialized anyway. When I talked to Doug on the phone, I actually asked him why they're so cheap, and he explained they're a much smaller company with more efficiency and less waste so they are able to charge less. Sold! They sent James out to us the next day to treat our apartment as well as our downstairs neighbors' to be safe and within 10 minutes I was glad I chose ABBE. He located the bed bugs right away nestled away in our headboard and showed them to me. He was so patient and answered my many questions and he was so kind to my neighbor who was overwhelmed with the whole ordeal. His sweet demeanor gave us so much peace in an otherwise traumatizing and violating situation. Afterward I let my bed bug prisoner out of the jar to walk around in some of the treatment sprayed along our baseboards then put him back in the jar to watch what would happen. He was sufficiently dead by the next day. Sorry little blood sucking cretin, it was me or you. It's been almost a month and I'm so happy to report no more bites! So glad we chose Affordable!

They provided a detailed explanation of their service model. They also sent this very quickly. They…read moredid not provide an estimate, which I can understand since they have not been to my house.

We have a hundred year old house and have some seasonal pears that go along with that. I saw the ad…read morefor Rose Pest solutions on Fox 6. We wanted something pet and people friendly. I called and got talked into the maintenance package. I asked right away if I could cancel at anytime. She said yes but didn't explain there is a $150 termination of contract fee. It's important to read disclosures when you get them. We decided to do it because the monthly fee adds up to what you would spend at Starbucks for a month. And then they take care of all bug problems you have like around the exterior as well as the earwigs and any other household pests you encounter included. We have a follow up in 2 weeks. They send you a prep sheet of how to make your house ready for your service. We put our pets in another room for a hour. There was no smell or residue. Our person was professional and explained the whole process.

Hired community pest control to do a roach treatment on a property we own. The invoice says they…read morewill return August 10, they never did. After calling them they said we would have to pay another $45 as too much time has passed. Not sure why they would put a return date on the invoice then say we have to call for a return date.

Worst pest control ever. I hired Gary and paid him $350 to remove squirrels then he wanted another…read more$200 since we still were getting them. So I paid him. He didn't do the job, just took my money. DON'T USE THIS GUY

When we got our house we noticed it seemed like there were lots of box elder bugs. We have BMI come…read moretwice per year to treat the house in spring and fall to prevent them. They do a great job are friendly and quick to respond. I would definitely recommend them.

Josh called me in response to my request for a quote. I told him the problems I was having with…read moremice in my home and he gladly had a ten minute conversation with me about options, and actually steered me away from using his services for the safety of my pets. Not many business owners are willing to talk through problems with clients that they know aren't actively spending money with them - this kind of exceptional service isn't something you come across every day. They'll be my first call for future needs.